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These robots serve as information providers, object transporters, personal mobility carriers, and security patrollers. In this article, we point out the shortcomings concerning EN ISO 13482:2014, which encompasses guidelines regarding the safety and design of personal care robots. In particular, we argue that the current standard is not suitable for guaranteeing people's safety when these robots operate in public spaces. Specifically, the standard lacks requirements to protect pedestrians and bystanders. The guideline implicitly assumes that private spaces, such as households and offices, present the same hazards as in public spaces. We highlight the existence of at least three properties pertaining to robots\u2019 use in public spaces. These properties include (1) crowds, (2) social norms and proxemics rules, and (3) people's misbehaviours. We discuss how these properties impact robots\u2019 safety. This article aims to raise stakeholders\u2019 awareness on individuals\u2019 safety when robots are deployed in public spaces. This could be achieved by integrating the gaps present in EN ISO 13482:2014 or by creating a new dedicated standard.<\/jats:p>","DOI":"10.1145\/3442678","type":"journal-article","created":{"date-parts":[[2021,7,12]],"date-time":"2021-07-12T00:21:25Z","timestamp":1626049285000},"page":"1-27","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":46,"title":["On the Safety of Mobile Robots Serving in Public Spaces"],"prefix":"10.1145","volume":"10","author":[{"given":"Pericle","family":"Salvini","sequence":"first","affiliation":[{"name":"LASA Laboratory, School of Engineering, EPFL Station 9, 1015 Lausanne, Switzerland"}]},{"given":"Diego","family":"Paez-Granados","sequence":"additional","affiliation":[{"name":"LASA Laboratory, School of Engineering, EPFL Station 9, 1015 Lausanne, Switzerland"}]},{"given":"Aude","family":"Billard","sequence":"additional","affiliation":[{"name":"LASA Laboratory, School of Engineering, EPFL Station 9, 1015 Lausanne, Switzerland"}]}],"member":"320","published-online":{"date-parts":[[2021,7,11]]},"reference":[{"key":"e_1_2_1_1_1","first-page":"1","article-title":"A systematic review of adaptivity in human-robot interaction","volume":"3","author":"Ahmad M. 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