{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,4]],"date-time":"2026-03-04T15:42:10Z","timestamp":1772638930780,"version":"3.50.1"},"reference-count":78,"publisher":"Association for Computing Machinery (ACM)","issue":"CSCW1","license":[{"start":{"date-parts":[[2021,4,13]],"date-time":"2021-04-13T00:00:00Z","timestamp":1618272000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"DOI":"10.13039\/501100002347","name":"Bundesministerium f\u00fcr Bildung und Forschung","doi-asserted-by":"publisher","award":["02L15A216"],"award-info":[{"award-number":["02L15A216"]}],"id":[{"id":"10.13039\/501100002347","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100004895","name":"European Social Fund","doi-asserted-by":"publisher","award":["02L15A216"],"award-info":[{"award-number":["02L15A216"]}],"id":[{"id":"10.13039\/501100004895","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Proc. ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2021,4,13]]},"abstract":"<jats:p>Shift scheduling impacts healthcare workers' well-being because it sets the frame for their social life and recreational activities. Since it is complex and time-consuming, it has become a target for automation. However, existing systems mostly focus on improving efficiency. The workers' needs and their active participation do not play a pronounced role. Contrasting this trend, we designed a social practice-based, worker-centered, and well-being-oriented self-scheduling system which gives healthcare workers more control during shift planning. In a following nine month appropriation study, we found that workers who were cautious about their social standing in the group or who had a more spontaneous personal lifestyle used our system less often than others. Moreover, we revealed several conflict prevention practices and suggest to shift the focus away from a competitive shift distribution paradigm towards supporting these pro-social practices. We conclude with guidelines to support individual planning practices, self-leadership, and for dealing with conflicts.<\/jats:p>","DOI":"10.1145\/3449219","type":"journal-article","created":{"date-parts":[[2021,4,22]],"date-time":"2021-04-22T17:49:24Z","timestamp":1619113764000},"page":"1-26","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":11,"title":["Design and Appropriation of Computer-supported Self-scheduling Practices in Healthcare Shift Work"],"prefix":"10.1145","volume":"5","author":[{"given":"Alarith","family":"Uhde","sequence":"first","affiliation":[{"name":"University of Siegen, Siegen, Germany"}]},{"given":"Matthias","family":"Laschke","sequence":"additional","affiliation":[{"name":"University of Siegen, Siegen, Germany"}]},{"given":"Marc","family":"Hassenzahl","sequence":"additional","affiliation":[{"name":"University of Siegen, Siegen, Germany"}]}],"member":"320","published-online":{"date-parts":[[2021,4,22]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1207\/S15327051HCI1523_5"},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.5271\/sjweh.1819"},{"key":"e_1_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1365--2934.2006.00633.x"},{"key":"e_1_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1145\/1718918.1718977"},{"key":"e_1_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1080\/02678379508251582"},{"key":"e_1_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1145\/3351095.3372864"},{"key":"e_1_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1080\/00140138908966876"},{"key":"e_1_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/2818048.2820002"},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1177\/1541931215591181"},{"key":"e_1_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1145\/2998181.2998188"},{"key":"e_1_2_1_11_1","first-page":"315","article-title":"Shiftwork Effects on Social and Family Life","volume":"5","author":"Colligan Michael J.","year":"1990","unstructured":"Michael J. Colligan and Roger R. Rosa. 1990. Shiftwork Effects on Social and Family Life. Occupational Medicine 5, 2 (1990), 315--322. Retrieved January 7, 2021 from https:\/\/europepmc.org\/article\/med\/2203160","journal-title":"Occupational Medicine"},{"key":"e_1_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.86.3.386"},{"key":"e_1_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1146\/annurev-orgpsych-032414-111457"},{"key":"e_1_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10479-013-1357-9"},{"key":"e_1_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1109\/scis.2011.5976549"},{"key":"e_1_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.5220\/0005364404620470"},{"key":"e_1_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-42286-2_2"},{"key":"e_1_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.infoandorg.2008"},{"key":"e_1_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2012.11.029"},{"key":"e_1_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-4560.1975.tb01000.x"},{"key":"e_1_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1207\/s15327752jpa4901_13"},{"key":"e_1_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1145\/143457.143517"},{"key":"e_1_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1177\/00027640121956719"},{"key":"e_1_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1177\/1460458204048507"},{"key":"e_1_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10606-012-9168-0"},{"key":"e_1_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.5271\/sjweh.3306"},{"key":"e_1_2_1_27_1","volume-title":"10th International Conference on Design and Emotion. The Design & Emotion Society","author":"Hassenzahl Marc","year":"2016","unstructured":"Marc Hassenzahl, Daniel Buzzo, and Robin Neuhaus. 2016. Perfect Days. A Benevolent Calendar to Take Back Your Time. In 10th International Conference on Design and Emotion. The Design & Emotion Society, Amsterdam, Netherlands, 52--58. Retrieved January 11, 2021 from https:\/\/uwe-repository.worktribe.com\/preview\/908476\/Hassenzahl%20- %20Perfect%20Days.%20A%20benevolent%20calendar%20to%20take%20back%20your%20time.pdf"},{"key":"e_1_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.intcom.2010.04.002"},{"key":"e_1_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00420-020-01536-3"},{"key":"e_1_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.5271\/sjweh.3309"},{"key":"e_1_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.1145\/3334480.3382830"},{"key":"e_1_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1145\/3240167.3240209"},{"key":"e_1_2_1_33_1","volume-title":"Design for Wellbeing: An Applied Approach","author":"Klapperich Holger","year":"2021","unstructured":"Holger Klapperich, Matthias Laschke, Marc Hassenzahl, Melanie Becker, Diana C\u00fcrlis, Thorsten Frackenpohl, Henning K\u00f6hler, Kai Ludwigs, and Marius Tippk\u00e4mper. 2019. Mind the Gap: A Social Practice Approach to Wellbeing-Driven Design. In Design for Wellbeing: An Applied Approach. Routledge, London, UK, Chapter 11, 18 pages. Retrieved January 7, 2021 from https:\/\/www.routledge.com\/Design-for-Wellbeing-An-Applied-Approach\/Petermans-Cain\/p\/ book\/9781138562929"},{"key":"e_1_2_1_34_1","volume-title":"Contribution to the CHI Workshop on Everyday Automation Experience","author":"Klapperich Holger","year":"2003","unstructured":"Holger Klapperich, Alarith Uhde, and Marc Hassenzahl. 2019. Understanding and Designing Automation with Peoples' Wellbeing in Mind. In Contribution to the CHI Workshop on Everyday Automation Experience. ACM, New York, NY, USA, 7 pages. arXiv:arXiv:2003.05530"},{"key":"e_1_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00779-020-01452-w"},{"key":"e_1_2_1_36_1","first-page":"1","article-title":"Shift Work and Coronary Heart Disease. Scandinavian Journal of Social Medicine","volume":"44","author":"Knutsson Anders","year":"1989","unstructured":"Anders Knutsson. 1989. Shift Work and Coronary Heart Disease. Scandinavian Journal of Social Medicine. Supplementum 44 (1989), 1--36. Retrieved January 7, 2021 from https:\/\/europepmc.org\/article\/med\/2683043","journal-title":"Supplementum"},{"key":"e_1_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/263552.263609"},{"key":"e_1_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1093\/occmed"},{"key":"e_1_2_1_39_1","doi-asserted-by":"publisher","DOI":"10.1097\/QMH.0b013e318231a84f"},{"key":"e_1_2_1_40_1","doi-asserted-by":"publisher","DOI":"10.1145\/2675133.2675279"},{"key":"e_1_2_1_41_1","doi-asserted-by":"crossref","unstructured":"Frederic Laloux. 2014. Reinventing Organizations. Nelson Parker Brussels Belgium. https:\/\/doi.org\/10.15358\/ 9783800649143","DOI":"10.15358\/9783800649143"},{"key":"e_1_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.5465\/amj.2007.26279196"},{"key":"e_1_2_1_43_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376710"},{"key":"e_1_2_1_44_1","volume-title":"Contribution to the CHI Workshop on Worker-Centered Design","author":"Laschke Matthias","year":"2003","unstructured":"Matthias Laschke, Alarith Uhde, and Marc Hassenzahl. 2020. Positive Work Practices. Opportunities and Challenges in Designing Meaningful Work-related Technology. In Contribution to the CHI Workshop on Worker-Centered Design. ACM, New York, NY, USA, 5 pages. arXiv:arXiv:2003.05533"},{"key":"e_1_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.riob.2017.10.002"},{"key":"e_1_2_1_46_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290607.3312881"},{"key":"e_1_2_1_47_1","doi-asserted-by":"publisher","DOI":"10.1155\/2015"},{"key":"e_1_2_1_48_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.apergo.2007.12.004"},{"key":"e_1_2_1_49_1","doi-asserted-by":"publisher","DOI":"10.1177\/1089268019880886"},{"key":"e_1_2_1_50_1","doi-asserted-by":"publisher","DOI":"10.1097\/00005110-198403000-00011"},{"key":"e_1_2_1_51_1","doi-asserted-by":"publisher","DOI":"10.1177\/0003122415622391"},{"key":"e_1_2_1_52_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4471-5346-7_12"},{"key":"e_1_2_1_53_1","first-page":"25","article-title":"Work Scheduling Satisfaction and Work Life Balance for Nurses: The Perception of Organizational Justice","volume":"6","author":"Nelson Millicent","year":"2010","unstructured":"Millicent Nelson and Richard J. Tarpey. 2010. Work Scheduling Satisfaction and Work Life Balance for Nurses: The Perception of Organizational Justice. Academy of Health Care Management Journal 6, 1 (2010), 25--36. Retrieved January 7, 2021 from https:\/\/www.abacademies.org\/articles\/volume-6-issue-1.pdf","journal-title":"Academy of Health Care Management Journal"},{"key":"e_1_2_1_54_1","doi-asserted-by":"publisher","DOI":"10.5271\/sjweh.3307"},{"key":"e_1_2_1_55_1","doi-asserted-by":"publisher","DOI":"10.1109\/WSC.2008.4736293"},{"key":"e_1_2_1_56_1","doi-asserted-by":"publisher","DOI":"10.1145\/3282894.3282914"},{"key":"e_1_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1111\/1468--5914.00183"},{"key":"e_1_2_1_58_1","first-page":"11","article-title":"Laddering Theory, Method, Analysis, and Interpretation","volume":"28","author":"Reynolds Thomas J.","year":"1988","unstructured":"Thomas J. Reynolds and Jonathan Gutman. 1988. Laddering Theory, Method, Analysis, and Interpretation. Journal of Advertising Research 28, 1 (1988), 11--31. Retrieved January 7, 2021 from http:\/\/thomasjreynolds.com\/pdf\/Reynolds. Laddering.Theory.Method.Analysis.pdf","journal-title":"Journal of Advertising Research"},{"key":"e_1_2_1_59_1","doi-asserted-by":"publisher","DOI":"10.1145\/3127874"},{"key":"e_1_2_1_60_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10729-009-9107-x"},{"key":"e_1_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1001\/jama.2018.12777"},{"key":"e_1_2_1_62_1","doi-asserted-by":"publisher","DOI":"10.1097\/NNA.0b013e3182664dd8"},{"key":"e_1_2_1_63_1","doi-asserted-by":"publisher","DOI":"10.11183\/jhe1972.11"},{"key":"e_1_2_1_64_1","doi-asserted-by":"publisher","DOI":"10.1145\/2702123.2702508"},{"key":"e_1_2_1_65_1","doi-asserted-by":"publisher","DOI":"10.1145\/3287560.3287598"},{"key":"e_1_2_1_66_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.80.2.325"},{"key":"e_1_2_1_67_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781446250655"},{"key":"e_1_2_1_68_1","volume-title":"Interpretative Phenomenological Analysis: Theory, Method and Research: Understanding Method and Application","author":"Smith Jonathan","unstructured":"Jonathan Smith, Paul Flowers, and Michael Larkin. 2009. Interpretative Phenomenological Analysis: Theory, Method and Research: Understanding Method and Application. SAGE Publications Ltd., New York, NY, USA. https:\/\/doi.org\/10.1080\/ 14780880903340091"},{"key":"e_1_2_1_69_1","doi-asserted-by":"publisher","DOI":"10.3390\/a6020278"},{"key":"e_1_2_1_70_1","doi-asserted-by":"publisher","DOI":"10.1145\/2818048.2820006"},{"key":"e_1_2_1_71_1","doi-asserted-by":"publisher","DOI":"10.4324\/9781315129679"},{"key":"e_1_2_1_72_1","doi-asserted-by":"publisher","DOI":"10.1145\/1240624.1240661"},{"key":"e_1_2_1_73_1","doi-asserted-by":"publisher","DOI":"10.25819\/ubsi"},{"key":"e_1_2_1_74_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376656"},{"key":"e_1_2_1_75_1","volume-title":"Hours of Work: Temporal Factors in Work-Scheduling","author":"Walker James","year":"2021","unstructured":"James Walker. 1985. Social Problems of Shiftwork. In Hours of Work: Temporal Factors in Work-Scheduling. Wiley, Chichester, UK, 211--225. Retrieved January 7, 2021 from https:\/\/www.worldcat.org\/title\/hours-of-work-temporal-factors-in-work-scheduling\/oclc\/11091391"},{"key":"e_1_2_1_76_1","doi-asserted-by":"publisher","DOI":"10.1145\/263552.263656"},{"key":"e_1_2_1_77_1","doi-asserted-by":"publisher","DOI":"10.7748\/ns2003.07.17.42.40.c3413"},{"key":"e_1_2_1_78_1","doi-asserted-by":"publisher","DOI":"10.1145\/1882992.1883000"}],"container-title":["Proceedings of the ACM on Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3449219","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3449219","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T21:28:22Z","timestamp":1750195702000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3449219"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,4,13]]},"references-count":78,"journal-issue":{"issue":"CSCW1","published-print":{"date-parts":[[2021,4,13]]}},"alternative-id":["10.1145\/3449219"],"URL":"https:\/\/doi.org\/10.1145\/3449219","relation":{},"ISSN":["2573-0142"],"issn-type":[{"value":"2573-0142","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,4,13]]},"assertion":[{"value":"2021-04-22","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}