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In particular, two user studies have been carried out to (1) compare the experience aroused during the manipulation of a 3D printed replica of an artifact with a pen-like stylus with that aroused during the interaction (visual and tactile) with a 3D rendering application using a haptic interface and PC monitor, and (2) compare the users\u2019 perceived usability and UX among a traditional mouse-based desktop interface, haptic interface, and haptic gamified interface based on the SUS scale and the AttrakDiff2 questionnaire. A total of 65 people were involved. The considered haptic application is based on the haptic device Omega 6 produced by Force Dimension, and it is a permanent attraction of the Museo Archeologico Nazionale delle Marche. Results suggest that the proposed haptic interface is suitable for people who commonly use mouse-based computer interaction, but without previous experience with haptic systems, and provide some insights useful to better understand the role of haptic feedback and gamification in enhancing UX with virtual museums, and to guide the development of other similar applications in the future.<\/jats:p>","DOI":"10.1145\/3453074","type":"journal-article","created":{"date-parts":[[2021,7,1]],"date-time":"2021-07-01T16:46:41Z","timestamp":1625158001000},"page":"1-14","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":27,"title":["The Role of Haptic Feedback and Gamification in Virtual Museum Systems"],"prefix":"10.1145","volume":"14","author":[{"given":"Silvia","family":"Ceccacci","sequence":"first","affiliation":[{"name":"Universit\u00e0 Politecnica delle Marche, Ancona, Italy"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Andrea","family":"Generosi","sequence":"additional","affiliation":[{"name":"Universit\u00e0 Politecnica delle Marche"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1157-3803","authenticated-orcid":false,"given":"Alma","family":"Leopardi","sequence":"additional","affiliation":[{"name":"Universit\u00e0 Politecnica delle Marche, Ancona, Italy"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Maura","family":"Mengoni","sequence":"additional","affiliation":[{"name":"Universit\u00e0 Politecnica delle Marche, Ancona, Italy"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"And Ferruccio","family":"Mandorli","sequence":"additional","affiliation":[{"name":"Universit\u00e0 Politecnica delle Marche, Ancona, Italy"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2021,7]]},"reference":[{"key":"e_1_2_1_1_1","volume-title":"Sensescape: Western sensibilities and indigenous artifacts. 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