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Results indicate that the level of education has no effect on job satisfaction. Overall, higher uncertainty avoidance results in lower job satisfaction, and more experienced IT workers appear to be more satisfied. In Taiwan, longer serving IT workers, who are likely to hold more senior positions and spend more time on the job, are more satisfied with their jobs. Similarly, in Japan, older IT workers are more satisfied. In China, job satisfaction of IT workers differs across job roles and industries. It is recommended that management practices and policies in Taiwan focus on bridging gaps between longer serving and newer IT workers in terms of their ability to handle ambiguous work situations; whereas in Japan, these should focus on providing work flexibility and stress management programs to allow room for family support. In China, these should be tailored to specific job roles and industries in view of their different experiences with job satisfaction determinants.<\/jats:p>","DOI":"10.1145\/3462766.3462772","type":"journal-article","created":{"date-parts":[[2021,4,28]],"date-time":"2021-04-28T22:07:43Z","timestamp":1619647663000},"page":"94-126","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":3,"title":["Job Satisfaction of IT Workers in East Asia"],"prefix":"10.1145","volume":"52","author":[{"given":"Benjamin","family":"Yeo","sequence":"first","affiliation":[{"name":"Seattle University"}]},{"given":"Alexander","family":"Serenko","sequence":"additional","affiliation":[{"name":"University of Ontario Institute of Technology"}]},{"given":"Prashant","family":"Palvia","sequence":"additional","affiliation":[{"name":"University of North Carolina Greensboro"}]},{"given":"Osam","family":"Sato","sequence":"additional","affiliation":[{"name":"Tokyo Keizai University"}]},{"given":"Hiroshi","family":"Sasaki","sequence":"additional","affiliation":[{"name":"Rikkyo University"}]},{"given":"Jie","family":"Yu","sequence":"additional","affiliation":[{"name":"University of Nottingham Business School, China"}]},{"given":"Yue","family":"Guo","sequence":"additional","affiliation":[{"name":"Southern University of Science and Technology, China"}]}],"member":"320","published-online":{"date-parts":[[2021,4,28]]},"reference":[{"key":"e_1_2_1_1_1","first-page":"390","article-title":"Understanding domestic and international tourists' expenditure pattern in Melaka, Malaysia: Result of CHAID analysis","volume":"172","author":"Amir S.","year":"2015","unstructured":"Amir , S. , Osman , M. 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