{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T04:22:38Z","timestamp":1750220558088,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":15,"publisher":"ACM","license":[{"start":{"date-parts":[[2021,5,28]],"date-time":"2021-05-28T00:00:00Z","timestamp":1622160000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2021,5,28]]},"DOI":"10.1145\/3469213.3470419","type":"proceedings-article","created":{"date-parts":[[2021,8,19]],"date-time":"2021-08-19T04:19:10Z","timestamp":1629346750000},"page":"1-5","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Research and Application of Intelligent Order Making System for Electric Power Customer Service"],"prefix":"10.1145","author":[{"given":"Hu","family":"Zhang","sequence":"first","affiliation":[{"name":"Customer Service Center of State Grid Co., Ltd, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yeteng","family":"An","sequence":"additional","affiliation":[{"name":"Customer Service Center of State Grid Co., Ltd, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ziqian","family":"Li","sequence":"additional","affiliation":[{"name":"Customer Service Center of State Grid Co., Ltd, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Zhenying","family":"Tang","sequence":"additional","affiliation":[{"name":"Customer Service Center of State Grid Co., Ltd, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Can","family":"Song","sequence":"additional","affiliation":[{"name":"Customer Service Center of State Grid Co., Ltd, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yifan","family":"Liu","sequence":"additional","affiliation":[{"name":"Customer Service Center of State Grid Co., Ltd, China"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2021,8,18]]},"reference":[{"issue":"033","key":"e_1_3_2_1_1_1","first-page":"19","article-title":"The application of big data in improving the quality of power customer service [J]","volume":"000","author":"Huang Xiaoyu","year":"2019","unstructured":"Huang Xiaoyu . The application of big data in improving the quality of power customer service [J] . Science and Technology Economic Guide , 2019 , 000 ( 033 ):P. 19 - 19 . Huang Xiaoyu. The application of big data in improving the quality of power customer service [J]. Science and Technology Economic Guide, 2019, 000(033):P.19-19.","journal-title":"Science and Technology Economic Guide"},{"issue":"6","key":"e_1_3_2_1_2_1","first-page":"76","article-title":"Research on the work order processing system of power service hotline [J]","volume":"41","author":"Li Wenfang","year":"2014","unstructured":"Li Wenfang , Liang Yajie . Research on the work order processing system of power service hotline [J] . Shandong Electric Power Technology , 2014 , 41 ( 6 ): 76 - 79 . Li Wenfang, Liang Yajie. Research on the work order processing system of power service hotline [J]. Shandong Electric Power Technology, 2014, 41(6):76-79.","journal-title":"Shandong Electric Power Technology"},{"issue":"01","key":"e_1_3_2_1_3_1","first-page":"50","volume":"2017","author":"Zhu Xiaoqian","unstructured":"Zhu Xiaoqian , Ren Hu, Liu Hanghang , Analysis and Countermeasures of Timeout of Repair Orders [J] . Shandong Electric Power Technology , 2017 ( 01 ): 50 - 53 . Zhu Xiaoqian, Ren Hu, Liu Hanghang, Analysis and Countermeasures of Timeout of Repair Orders [J]. Shandong Electric Power Technology, 2017(01):50-53.","journal-title":"Shandong Electric Power Technology"},{"key":"e_1_3_2_1_4_1","volume-title":"Hierarchical Attention Networks for Document Classification[C]\/\/ Proceedings of the","author":"Yang Z","year":"2016","unstructured":"Yang Z , Yang D , Dyer C , Hierarchical Attention Networks for Document Classification[C]\/\/ Proceedings of the 2016 . Yang Z, Yang D, Dyer C, Hierarchical Attention Networks for Document Classification[C]\/\/ Proceedings of the 2016."},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.3115\/v1\/P15-1150"},{"key":"e_1_3_2_1_6_1","volume-title":"Learning Sentiment-Specific Word Embedding","author":"Tang F","year":"2014","unstructured":"D Tang , Wei F , Yang N , Learning Sentiment-Specific Word Embedding . 2014 . D Tang, Wei F, Yang N, Learning Sentiment-Specific Word Embedding. 2014."},{"key":"e_1_3_2_1_7_1","volume-title":"Document Modeling with Convolutional-Gated Recurrent Neural Network for Sentiment Classification","author":"Bing Q","year":"2015","unstructured":"Bing Q , Tang D , Liu T. Document Modeling with Convolutional-Gated Recurrent Neural Network for Sentiment Classification . 2015 . Bing Q, Tang D, Liu T. Document Modeling with Convolutional-Gated Recurrent Neural Network for Sentiment Classification. 2015."},{"key":"e_1_3_2_1_8_1","volume-title":"Human Language Technologies","author":"Conference of the North American Chapter of the Association for Computational Linguistics","year":"2016","unstructured":"Conference of the North American Chapter of the Association for Computational Linguistics : Human Language Technologies . 2016 . Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies. 2016."},{"key":"e_1_3_2_1_9_1","first-page":"2048","article-title":"Neural Image Caption Generation with Visual Attention [J]","volume":"2015","author":"Xu K","unstructured":"Xu K , Ba J , Kiros R , Show , Attend and Tell : Neural Image Caption Generation with Visual Attention [J] . Computer Science , 2015 : 2048 - 2057 . Xu K, Ba J, Kiros R, Show, Attend and Tell: Neural Image Caption Generation with Visual Attention [J]. Computer Science, 2015:2048-2057.","journal-title":"Computer Science"},{"key":"e_1_3_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.3390\/app8040613"},{"key":"e_1_3_2_1_11_1","volume-title":"An overview of multi-task learning[J]. National ence Review","author":"Zhang Y","year":"2018","unstructured":"Zhang Y , Yang Q. An overview of multi-task learning[J]. National ence Review , 2018 . Zhang Y, Yang Q. An overview of multi-task learning[J]. National ence Review, 2018."},{"key":"e_1_3_2_1_12_1","volume-title":"An Overview of Multi-Task Learning in Deep Neural Networks. ArXiv e-prints","author":"Ruder S.","year":"2017","unstructured":"Ruder , S. An Overview of Multi-Task Learning in Deep Neural Networks. ArXiv e-prints , 2017 . Ruder, S. An Overview of Multi-Task Learning in Deep Neural Networks. ArXiv e-prints, 2017."},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"crossref","unstructured":"Duong L Cohn T Bird S Low Resource Dependency Parsing: Cross-lingual Parameter Sharing in a Neural Network Parser[C]\/\/ Meeting of the Association for Computational Linguistics & International Joint Conference on Natural Language Processing. 2015.  Duong L Cohn T Bird S Low Resource Dependency Parsing: Cross-lingual Parameter Sharing in a Neural Network Parser[C]\/\/ Meeting of the Association for Computational Linguistics & International Joint Conference on Natural Language Processing. 2015.","DOI":"10.3115\/v1\/P15-2139"},{"issue":"003","key":"e_1_3_2_1_14_1","first-page":"98","article-title":"Talking about the construction of 95598 customer service system in power supply enterprises [J]","volume":"12","author":"Ding Zhengsheng","year":"2007","unstructured":"Ding Zhengsheng . Talking about the construction of 95598 customer service system in power supply enterprises [J] . Journal of Anhui Electrical Engineering Vocational and Technical College , 2007 , 12 ( 003 ): 98 - 101 . Ding Zhengsheng. Talking about the construction of 95598 customer service system in power supply enterprises [J]. Journal of Anhui Electrical Engineering Vocational and Technical College, 2007, 12(003):98-101.","journal-title":"Journal of Anhui Electrical Engineering Vocational and Technical College"},{"key":"e_1_3_2_1_15_1","unstructured":"Dzmitry Bahdanau Kyunghyun Cho and Yoshua Bengio. 2014. Neural machine translation by jointly learning to align and translate. arXiv preprint arXiv:1409.0473.  Dzmitry Bahdanau Kyunghyun Cho and Yoshua Bengio. 2014. Neural machine translation by jointly learning to align and translate. arXiv preprint arXiv:1409.0473."}],"event":{"name":"ICAIIS 2021: 2021 2nd International Conference on Artificial Intelligence and Information Systems","acronym":"ICAIIS 2021","location":"Chongqing China"},"container-title":["2021 2nd International Conference on Artificial Intelligence and Information Systems"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3469213.3470419","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3469213.3470419","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T21:28:27Z","timestamp":1750195707000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3469213.3470419"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,5,28]]},"references-count":15,"alternative-id":["10.1145\/3469213.3470419","10.1145\/3469213"],"URL":"https:\/\/doi.org\/10.1145\/3469213.3470419","relation":{},"subject":[],"published":{"date-parts":[[2021,5,28]]},"assertion":[{"value":"2021-08-18","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}