{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,10]],"date-time":"2026-01-10T01:50:41Z","timestamp":1768009841580,"version":"3.49.0"},"publisher-location":"New York, NY, USA","reference-count":19,"publisher":"ACM","license":[{"start":{"date-parts":[[2022,4,27]],"date-time":"2022-04-27T00:00:00Z","timestamp":1651017600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"name":"MUR - Italian Ministry of University and Research","award":["EMPATHY - PRIN 2017"],"award-info":[{"award-number":["EMPATHY - PRIN 2017"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022,4,27]]},"DOI":"10.1145\/3491101.3519832","type":"proceedings-article","created":{"date-parts":[[2022,4,29]],"date-time":"2022-04-29T17:42:11Z","timestamp":1651254131000},"page":"1-7","source":"Crossref","is-referenced-by-count":7,"title":["Exploring challenges for Conversational Web Browsing with Blind and Visually Impaired Users"],"prefix":"10.1145","author":[{"given":"Marcos","family":"Baez","sequence":"first","affiliation":[{"name":"Universit\u00e9 Claude Bernard Lyon 1, France and Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy"}]},{"given":"Claudia Maria","family":"Cutrupi","sequence":"additional","affiliation":[{"name":"Design School, Politecnico di Milano, Italy"}]},{"given":"Maristella","family":"Matera","sequence":"additional","affiliation":[{"name":"Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy"}]},{"given":"Isabella","family":"Possaghi","sequence":"additional","affiliation":[{"name":"Design School, Politecnico di Milano, Italy"}]},{"given":"Emanuele","family":"Pucci","sequence":"additional","affiliation":[{"name":"Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy and Awhy s.r.l., Italy"}]},{"given":"Gianluca","family":"Spadone","sequence":"additional","affiliation":[{"name":"Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy"}]},{"given":"Cinzia","family":"Cappiello","sequence":"additional","affiliation":[{"name":"Dipartimento di elettronica, informazione, e bioingegneria, Politecnico di Milano, Italy"}]},{"given":"Antonella","family":"Pasquale","sequence":"additional","affiliation":[{"name":"Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy"}]}],"member":"320","published-online":{"date-parts":[[2022,4,28]]},"reference":[{"key":"e_1_3_2_2_1_1","doi-asserted-by":"publisher","DOI":"10.1145\/3234695.3236344"},{"key":"e_1_3_2_2_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/3368426"},{"key":"e_1_3_2_2_3_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300233"},{"key":"e_1_3_2_2_4_1","volume-title":"Chatbot Research and Design","author":"Baez Marcos","unstructured":"Marcos Baez , Florian Daniel , and Fabio Casati . 2020. Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web . In Chatbot Research and Design . Springer , 94\u2013110. Marcos Baez, Florian Daniel, and Fabio Casati. 2020. Conversational Web Interaction: Proposal of a Dialog-Based Natural Language Interaction Paradigm for the Web. In Chatbot Research and Design. Springer, 94\u2013110."},{"key":"e_1_3_2_2_5_1","volume-title":"Next-Gen Digital Services. A Retrospective and Roadmap for Service Computing of the Future","author":"Barukh Moshe\u00a0Chai","unstructured":"Moshe\u00a0Chai Barukh , Shayan Zamanirad , Marcos Baez , Amin Beheshti , Boualem Benatallah , Fabio Casati , Lina Yao , Quan\u00a0 Z Sheng , and Francesco Schiliro . 2021. Cognitive augmentation in processes . In Next-Gen Digital Services. A Retrospective and Roadmap for Service Computing of the Future . Springer , 123\u2013137. Moshe\u00a0Chai Barukh, Shayan Zamanirad, Marcos Baez, Amin Beheshti, Boualem Benatallah, Fabio Casati, Lina Yao, Quan\u00a0Z Sheng, and Francesco Schiliro. 2021. Cognitive augmentation in processes. In Next-Gen Digital Services. A Retrospective and Roadmap for Service Computing of the Future. Springer, 123\u2013137."},{"key":"e_1_3_2_2_6_1","volume-title":"Reusable Abstractions and Patterns for Recognising Compositional Conversational Flows. In International Conference on Advanced Information Systems Engineering. Springer, 161\u2013176","author":"Bouguelia Sara","year":"2021","unstructured":"Sara Bouguelia , Hayet Brabra , Shayan Zamanirad , Boualem Benatallah , Marcos Baez , and Hamamache Kheddouci . 2021 . Reusable Abstractions and Patterns for Recognising Compositional Conversational Flows. In International Conference on Advanced Information Systems Engineering. Springer, 161\u2013176 . Sara Bouguelia, Hayet Brabra, Shayan Zamanirad, Boualem Benatallah, Marcos Baez, and Hamamache Kheddouci. 2021. Reusable Abstractions and Patterns for Recognising Compositional Conversational Flows. In International Conference on Advanced Information Systems Engineering. Springer, 161\u2013176."},{"key":"e_1_3_2_2_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445409"},{"key":"e_1_3_2_2_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/3369832"},{"key":"e_1_3_2_2_9_1","volume-title":"Automatic Generation of Chatbots for Conversational Web Browsing. In International Conference on Conceptual Modeling. Springer, 239\u2013249","author":"Chitt\u00f2 Pietro","year":"2020","unstructured":"Pietro Chitt\u00f2 , Marcos Baez , Florian Daniel , and Boualem Benatallah . 2020 . Automatic Generation of Chatbots for Conversational Web Browsing. In International Conference on Conceptual Modeling. Springer, 239\u2013249 . Pietro Chitt\u00f2, Marcos Baez, Florian Daniel, and Boualem Benatallah. 2020. Automatic Generation of Chatbots for Conversational Web Browsing. In International Conference on Conceptual Modeling. Springer, 239\u2013249."},{"key":"e_1_3_2_2_10_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376569"},{"key":"e_1_3_2_2_11_1","doi-asserted-by":"publisher","DOI":"10.1145\/3453483.3454046"},{"key":"e_1_3_2_2_12_1","volume-title":"Petter\u00a0Bae Brandtzaeg, Symeon Papadopoulos, Lea Reis, Marcos Baez, Guy Laban","author":"F\u00f8lstad Asbj\u00f8rn","year":"2021","unstructured":"Asbj\u00f8rn F\u00f8lstad , Theo Araujo , Effie Lai-Chong Law , Petter\u00a0Bae Brandtzaeg, Symeon Papadopoulos, Lea Reis, Marcos Baez, Guy Laban , Patrick McAllister, Carolin Ischen , 2021 . Future directions for chatbot research: an interdisciplinary research agenda. Computing ( 2021), 1\u201328. Asbj\u00f8rn F\u00f8lstad, Theo Araujo, Effie Lai-Chong Law, Petter\u00a0Bae Brandtzaeg, Symeon Papadopoulos, Lea Reis, Marcos Baez, Guy Laban, Patrick McAllister, Carolin Ischen, 2021. Future directions for chatbot research: an interdisciplinary research agenda. Computing (2021), 1\u201328."},{"key":"e_1_3_2_2_13_1","volume-title":"What is human centred design?The Design Journal 17, 4","author":"Giacomin Joseph","year":"2014","unstructured":"Joseph Giacomin . 2014. What is human centred design?The Design Journal 17, 4 ( 2014 ), 606\u2013623. Joseph Giacomin. 2014. What is human centred design?The Design Journal 17, 4 (2014), 606\u2013623."},{"key":"e_1_3_2_2_14_1","doi-asserted-by":"publisher","DOI":"10.1145\/3371300.3383343"},{"key":"e_1_3_2_2_15_1","first-page":"1","volume":"2018","author":"Pradhan Alisha","year":"2018","unstructured":"Alisha Pradhan , Kanika Mehta , and Leah Findlater . 2018 . \u201d Accessibility Came by Accident\u201d Use of Voice-Controlled Intelligent Personal Assistants by People with Disabilities. In CHI 2018. 1 \u2013 13 . Alisha Pradhan, Kanika Mehta, and Leah Findlater. 2018. \u201d Accessibility Came by Accident\u201d Use of Voice-Controlled Intelligent Personal Assistants by People with Disabilities. In CHI 2018. 1\u201313.","journal-title":"Use of Voice-Controlled Intelligent Personal Assistants by People with Disabilities. In CHI"},{"key":"e_1_3_2_2_16_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-24781-2_3"},{"key":"e_1_3_2_2_17_1","doi-asserted-by":"publisher","DOI":"10.1145\/3160504.3160544"},{"key":"e_1_3_2_2_18_1","unstructured":"WebAIM. 2017. The WebAIM Million: An accessibility analysis of the top 1 000 000 home pages. https:\/\/webaim.org\/projects\/million\/  WebAIM. 2017. The WebAIM Million: An accessibility analysis of the top 1 000 000 home pages. https:\/\/webaim.org\/projects\/million\/"},{"key":"e_1_3_2_2_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/3300176"}],"event":{"name":"CHI '22: CHI Conference on Human Factors in Computing Systems","location":"New Orleans LA USA","acronym":"CHI '22","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["CHI Conference on Human Factors in Computing Systems Extended Abstracts"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3491101.3519832","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3491101.3519832","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T19:31:01Z","timestamp":1750188661000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3491101.3519832"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,4,27]]},"references-count":19,"alternative-id":["10.1145\/3491101.3519832","10.1145\/3491101"],"URL":"https:\/\/doi.org\/10.1145\/3491101.3519832","relation":{},"subject":[],"published":{"date-parts":[[2022,4,27]]}}}