{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,2]],"date-time":"2026-04-02T16:05:56Z","timestamp":1775145956750,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":192,"publisher":"ACM","license":[{"start":{"date-parts":[[2022,4,29]],"date-time":"2022-04-29T00:00:00Z","timestamp":1651190400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"DOI":"10.13039\/100000001","name":"National Science Foundation","doi-asserted-by":"publisher","award":["2119589"],"award-info":[{"award-number":["2119589"]}],"id":[{"id":"10.13039\/100000001","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022,4,29]]},"DOI":"10.1145\/3491102.3501855","type":"proceedings-article","created":{"date-parts":[[2022,4,28]],"date-time":"2022-04-28T17:09:36Z","timestamp":1651165776000},"page":"1-24","source":"Crossref","is-referenced-by-count":71,"title":["UX Research on Conversational Human-AI Interaction: A Literature Review of the ACM Digital Library"],"prefix":"10.1145","author":[{"given":"Qingxiao","family":"Zheng","sequence":"first","affiliation":[{"name":"School of Information Sciences, University of Illinois at Urbana-Champaign, United States"}]},{"given":"Yiliu","family":"Tang","sequence":"additional","affiliation":[{"name":"School of Informatics, University of Illinois at Urbana-Champaign, United States"}]},{"given":"Yiren","family":"Liu","sequence":"additional","affiliation":[{"name":"School of Informatics, University of Illinois Urbana-Champaign, United States"}]},{"given":"Weizi","family":"Liu","sequence":"additional","affiliation":[{"name":"Institute of Communications Research, University of Illinois, Urbana-Champaign, United States"}]},{"given":"Yun","family":"Huang","sequence":"additional","affiliation":[{"name":"School of Information Sciences, University of Illinois at Urbana-Champaign, United States"}]}],"member":"320","published-online":{"date-parts":[[2022,4,29]]},"reference":[{"key":"e_1_3_2_2_1_1","doi-asserted-by":"publisher","DOI":"10.1145\/2675133.2675208"},{"key":"e_1_3_2_2_2_1","volume-title":"AI-based chatbots in customer service and their effects on user compliance. Electronic Markets","author":"Adam Martin","year":"2020","unstructured":"Martin Adam , Michael Wessel , and Alexander Benlian . 2020. AI-based chatbots in customer service and their effects on user compliance. Electronic Markets ( 2020 ), 1\u201319. Martin Adam, Michael Wessel, and Alexander Benlian. 2020. AI-based chatbots in customer service and their effects on user compliance. Electronic Markets (2020), 1\u201319."},{"key":"e_1_3_2_2_3_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.mlwa.2020.100006"},{"key":"e_1_3_2_2_4_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-49186-4_31"},{"key":"e_1_3_2_2_5_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-13437-1_14"},{"key":"e_1_3_2_2_6_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300233"},{"key":"e_1_3_2_2_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/633292.633299"},{"key":"e_1_3_2_2_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300484"},{"key":"e_1_3_2_2_9_1","doi-asserted-by":"publisher","DOI":"10.1145\/3176349.3176380"},{"key":"e_1_3_2_2_10_1","volume-title":"The ripple effect: Emotional contagion and its influence on group behavior. Administrative science quarterly 47, 4","author":"Barsade G","year":"2002","unstructured":"Sigal\u00a0 G Barsade . 2002. The ripple effect: Emotional contagion and its influence on group behavior. Administrative science quarterly 47, 4 ( 2002 ), 644\u2013675. Sigal\u00a0G Barsade. 2002. The ripple effect: Emotional contagion and its influence on group behavior. Administrative science quarterly 47, 4 (2002), 644\u2013675."},{"key":"e_1_3_2_2_11_1","doi-asserted-by":"crossref","unstructured":"Anshul Bawa Pranav Khadpe Pratik Joshi Kalika Bali and Monojit Choudhury. 2020. Do Multilingual Users Prefer Chat-bots that Code-mix? Let\u2019s Nudge and Find Out!Proceedings of the ACM on Human-Computer Interaction 4 CSCW1(2020) 1\u201323.  Anshul Bawa Pranav Khadpe Pratik Joshi Kalika Bali and Monojit Choudhury. 2020. Do Multilingual Users Prefer Chat-bots that Code-mix? Let\u2019s Nudge and Find Out!Proceedings of the ACM on Human-Computer Interaction 4 CSCW1(2020) 1\u201323.","DOI":"10.1145\/3392846"},{"key":"e_1_3_2_2_12_1","doi-asserted-by":"publisher","DOI":"10.1145\/3415189"},{"key":"e_1_3_2_2_13_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-4560.1948.tb01783.x"},{"key":"e_1_3_2_2_14_1","doi-asserted-by":"publisher","DOI":"10.1115\/IMECE2010-40768"},{"key":"e_1_3_2_2_15_1","doi-asserted-by":"crossref","unstructured":"Timothy\u00a0W Bickmore Lisa Caruso and Kerri Clough-Gorr. 2005. Acceptance and usability of a relational agent interface by urban older adults. In CHI\u201905 extended abstracts on Human factors in computing systems. 1212\u20131215.  Timothy\u00a0W Bickmore Lisa Caruso and Kerri Clough-Gorr. 2005. Acceptance and usability of a relational agent interface by urban older adults. In CHI\u201905 extended abstracts on Human factors in computing systems. 1212\u20131215.","DOI":"10.1145\/1056808.1056879"},{"key":"e_1_3_2_2_16_1","volume-title":"Response to a relational agent by hospital patients with depressive symptoms. Interacting with computers 22, 4","author":"Bickmore W","year":"2010","unstructured":"Timothy\u00a0 W Bickmore , Suzanne\u00a0 E Mitchell , Brian\u00a0 W Jack , Michael\u00a0 K Paasche-Orlow , Laura\u00a0 M Pfeifer , and Julie O\u2019Donnell . 2010. Response to a relational agent by hospital patients with depressive symptoms. Interacting with computers 22, 4 ( 2010 ), 289\u2013298. Timothy\u00a0W Bickmore, Suzanne\u00a0E Mitchell, Brian\u00a0W Jack, Michael\u00a0K Paasche-Orlow, Laura\u00a0M Pfeifer, and Julie O\u2019Donnell. 2010. Response to a relational agent by hospital patients with depressive symptoms. Interacting with computers 22, 4 (2010), 289\u2013298."},{"key":"e_1_3_2_2_17_1","doi-asserted-by":"publisher","DOI":"10.1145\/1518701.1518891"},{"key":"e_1_3_2_2_18_1","volume-title":"Recent developments in role theory. Annual review of sociology 12, 1","author":"Biddle J","year":"1986","unstructured":"Bruce\u00a0 J Biddle . 1986. Recent developments in role theory. Annual review of sociology 12, 1 ( 1986 ), 67\u201392. Bruce\u00a0J Biddle. 1986. Recent developments in role theory. Annual review of sociology 12, 1 (1986), 67\u201392."},{"key":"e_1_3_2_2_19_1","doi-asserted-by":"publisher","DOI":"10.3115\/1557856.1557858"},{"key":"e_1_3_2_2_20_1","doi-asserted-by":"publisher","DOI":"10.24251\/HICSS.2019.035"},{"key":"e_1_3_2_2_21_1","doi-asserted-by":"publisher","DOI":"10.1145\/1647314.1647323"},{"key":"e_1_3_2_2_22_1","doi-asserted-by":"publisher","DOI":"10.3115\/1708376.1708411"},{"key":"e_1_3_2_2_23_1","doi-asserted-by":"publisher","DOI":"10.1145\/1891903.1891910"},{"key":"e_1_3_2_2_24_1","volume-title":"Proceedings of the SIGDIAL 2011 Conference. 98\u2013109","author":"Bohus Dan","year":"2011","unstructured":"Dan Bohus and Eric Horvitz . 2011 . Multiparty turn taking in situated dialog: Study, lessons, and directions . In Proceedings of the SIGDIAL 2011 Conference. 98\u2013109 . Dan Bohus and Eric Horvitz. 2011. Multiparty turn taking in situated dialog: Study, lessons, and directions. In Proceedings of the SIGDIAL 2011 Conference. 98\u2013109."},{"key":"e_1_3_2_2_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/3242969.3242995"},{"key":"e_1_3_2_2_26_1","volume-title":"Concurrent engineering in the 21st century","author":"Borsato Milton","unstructured":"Milton Borsato and Margherita Peruzzini . 2015. Collaborative engineering . In Concurrent engineering in the 21st century . Springer , 165\u2013196. Milton Borsato and Margherita Peruzzini. 2015. Collaborative engineering. In Concurrent engineering in the 21st century. Springer, 165\u2013196."},{"key":"e_1_3_2_2_27_1","volume-title":"Using thematic analysis in psychology. Qualitative research in psychology 3, 2","author":"Braun Virginia","year":"2006","unstructured":"Virginia Braun and Victoria Clarke . 2006. Using thematic analysis in psychology. Qualitative research in psychology 3, 2 ( 2006 ), 77\u2013101. Virginia Braun and Victoria Clarke. 2006. Using thematic analysis in psychology. Qualitative research in psychology 3, 2 (2006), 77\u2013101."},{"key":"e_1_3_2_2_28_1","volume-title":"AMCIS 2005 Proceedings(2005)","author":"Briggs O","year":"2005","unstructured":"Robert\u00a0 O Briggs , Gwendolyn\u00a0 L Kolfschoten , and Gert-Jan\u00a0de Vreede . 2005 . Toward a theoretical model of consensus building . AMCIS 2005 Proceedings(2005) , 12. Robert\u00a0O Briggs, Gwendolyn\u00a0L Kolfschoten, and Gert-Jan\u00a0de Vreede. 2005. Toward a theoretical model of consensus building. AMCIS 2005 Proceedings(2005), 12."},{"key":"e_1_3_2_2_29_1","volume-title":"Mobile learning design","author":"Burden Kevin","unstructured":"Kevin Burden and Matthew Kearney . 2016. Conceptualising authentic mobile learning . In Mobile learning design . Springer , 27\u201342. Kevin Burden and Matthew Kearney. 2016. Conceptualising authentic mobile learning. In Mobile learning design. Springer, 27\u201342."},{"key":"e_1_3_2_2_30_1","volume-title":"Critiquing for Music Exploration in Conversational Recommender Systems. In 26th International Conference on Intelligent User Interfaces. 480\u2013490","author":"Cai Wanling","year":"2021","unstructured":"Wanling Cai , Yucheng Jin , and Li Chen . 2021 . Critiquing for Music Exploration in Conversational Recommender Systems. In 26th International Conference on Intelligent User Interfaces. 480\u2013490 . Wanling Cai, Yucheng Jin, and Li Chen. 2021. Critiquing for Music Exploration in Conversational Recommender Systems. In 26th International Conference on Intelligent User Interfaces. 480\u2013490."},{"key":"e_1_3_2_2_31_1","volume-title":"Trends & Methods in Chatbot Evaluation. In Companion Publication of the 2020 International Conference on Multimodal Interaction. 280\u2013286","author":"Casas Jacky","year":"2020","unstructured":"Jacky Casas , Marc-Olivier Tricot , Omar Abou\u00a0Khaled , Elena Mugellini , and Philippe Cudr\u00e9-Mauroux . 2020 . Trends & Methods in Chatbot Evaluation. In Companion Publication of the 2020 International Conference on Multimodal Interaction. 280\u2013286 . Jacky Casas, Marc-Olivier Tricot, Omar Abou\u00a0Khaled, Elena Mugellini, and Philippe Cudr\u00e9-Mauroux. 2020. Trends & Methods in Chatbot Evaluation. In Companion Publication of the 2020 International Conference on Multimodal Interaction. 280\u2013286."},{"key":"e_1_3_2_2_32_1","doi-asserted-by":"publisher","DOI":"10.1145\/332051.332075"},{"key":"e_1_3_2_2_33_1","doi-asserted-by":"publisher","DOI":"10.1145\/3308561.3354600"},{"key":"e_1_3_2_2_34_1","doi-asserted-by":"publisher","DOI":"10.3115\/1072133.1072145"},{"key":"e_1_3_2_2_35_1","doi-asserted-by":"publisher","DOI":"10.1145\/2559636.2559677"},{"key":"e_1_3_2_2_36_1","doi-asserted-by":"publisher","DOI":"10.1109\/SIEDS52267.2021.9483792"},{"key":"e_1_3_2_2_37_1","unstructured":"Sourish Chaudhuri Rohit Kumar Iris\u00a0K Howley and Carolyn\u00a0Penstein Ros\u00e9. 2009. Engaging Collaborative Learners with Helping Agents.. In AIED. 365\u2013372.  Sourish Chaudhuri Rohit Kumar Iris\u00a0K Howley and Carolyn\u00a0Penstein Ros\u00e9. 2009. Engaging Collaborative Learners with Helping Agents.. In AIED. 365\u2013372."},{"key":"e_1_3_2_2_38_1","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2020.1841438"},{"key":"e_1_3_2_2_39_1","doi-asserted-by":"crossref","unstructured":"Ana\u00a0Paula Chaves and Marco\u00a0Aurelio Gerosa. 2021. How should my chatbot interact? A survey on social characteristics in human\u2013chatbot interaction design. International Journal of Human\u2013Computer Interaction 37 8(2021) 729\u2013758.  Ana\u00a0Paula Chaves and Marco\u00a0Aurelio Gerosa. 2021. How should my chatbot interact? A survey on social characteristics in human\u2013chatbot interaction design. International Journal of Human\u2013Computer Interaction 37 8(2021) 729\u2013758.","DOI":"10.1080\/10447318.2020.1841438"},{"key":"e_1_3_2_2_40_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-73888-8_54"},{"key":"e_1_3_2_2_41_1","doi-asserted-by":"publisher","DOI":"10.1093\/iwc\/iwz016"},{"key":"e_1_3_2_2_42_1","doi-asserted-by":"publisher","DOI":"10.1145\/3025453.3025780"},{"key":"e_1_3_2_2_43_1","doi-asserted-by":"publisher","DOI":"10.1177\/0162243915579283"},{"key":"e_1_3_2_2_44_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2020.113193"},{"key":"e_1_3_2_2_45_1","doi-asserted-by":"publisher","DOI":"10.1162\/COLI_a_00064"},{"key":"e_1_3_2_2_46_1","doi-asserted-by":"publisher","DOI":"10.3115\/1708376.1708408"},{"key":"e_1_3_2_2_47_1","unstructured":"Judith Donath. 2007. Signals cues and meaning. Signals Truth and Design(2007).  Judith Donath. 2007. Signals cues and meaning. Signals Truth and Design(2007)."},{"key":"e_1_3_2_2_48_1","volume-title":"Productive multivocality in the analysis of group interactions","author":"Dyke Gregory","unstructured":"Gregory Dyke , Iris Howley , David Adamson , Rohit Kumar , and Carolyn\u00a0Penstein Ros\u00e9 . 2013. Towards academically productive talk supported by conversational agents . In Productive multivocality in the analysis of group interactions . Springer , 459\u2013476. Gregory Dyke, Iris Howley, David Adamson, Rohit Kumar, and Carolyn\u00a0Penstein Ros\u00e9. 2013. Towards academically productive talk supported by conversational agents. In Productive multivocality in the analysis of group interactions. Springer, 459\u2013476."},{"key":"e_1_3_2_2_49_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2019.07.009"},{"key":"e_1_3_2_2_50_1","volume-title":"Petter\u00a0Bae Brandtzaeg, Symeon Papadopoulos, Lea Reis, Marcos Baez, Guy Laban","author":"F\u00f8lstad Asbj\u00f8rn","year":"2021","unstructured":"Asbj\u00f8rn F\u00f8lstad , Theo Araujo , Effie Lai-Chong Law , Petter\u00a0Bae Brandtzaeg, Symeon Papadopoulos, Lea Reis, Marcos Baez, Guy Laban , Patrick McAllister, Carolin Ischen , 2021 . Future directions for chatbot research: an interdisciplinary research agenda. Computing ( 2021), 1\u201328. Asbj\u00f8rn F\u00f8lstad, Theo Araujo, Effie Lai-Chong Law, Petter\u00a0Bae Brandtzaeg, Symeon Papadopoulos, Lea Reis, Marcos Baez, Guy Laban, Patrick McAllister, Carolin Ischen, 2021. Future directions for chatbot research: an interdisciplinary research agenda. Computing (2021), 1\u201328."},{"key":"e_1_3_2_2_51_1","volume-title":"Chatbots and the new world of HCI. interactions 24, 4","author":"F\u00f8lstad Asbj\u00f8rn","year":"2017","unstructured":"Asbj\u00f8rn F\u00f8lstad and Petter\u00a0Bae Brandtz\u00e6g . 2017. Chatbots and the new world of HCI. interactions 24, 4 ( 2017 ), 38\u201342. Asbj\u00f8rn F\u00f8lstad and Petter\u00a0Bae Brandtz\u00e6g. 2017. Chatbots and the new world of HCI. interactions 24, 4 (2017), 38\u201342."},{"key":"e_1_3_2_2_52_1","doi-asserted-by":"publisher","DOI":"10.1145\/3342775.3342784"},{"key":"e_1_3_2_2_53_1","volume-title":"International Conference on Internet Science. Springer, 145\u2013156","author":"F\u00f8lstad Asbj\u00f8rn","year":"2018","unstructured":"Asbj\u00f8rn F\u00f8lstad , Marita Skjuve , and Petter\u00a0Bae Brandtzaeg . 2018 . Different chatbots for different purposes: towards a typology of chatbots to understand interaction design . In International Conference on Internet Science. Springer, 145\u2013156 . Asbj\u00f8rn F\u00f8lstad, Marita Skjuve, and Petter\u00a0Bae Brandtzaeg. 2018. Different chatbots for different purposes: towards a typology of chatbots to understand interaction design. In International Conference on Internet Science. Springer, 145\u2013156."},{"key":"e_1_3_2_2_54_1","doi-asserted-by":"crossref","unstructured":"Mary\u00a0Ellen Foster Manuel Giuliani and Alois Knoll. 2009. Comparing objective and subjective measures of usability in a human-robot dialogue system. In Proceedings of the 47th Annual Meeting of the Association for Computational Linguistics and the 4th International Joint Conference on Natural Language Processing of the Asian Federation of Natural Language Processing (ACL-IJCNLP 2009).  Mary\u00a0Ellen Foster Manuel Giuliani and Alois Knoll. 2009. Comparing objective and subjective measures of usability in a human-robot dialogue system. In Proceedings of the 47th Annual Meeting of the Association for Computational Linguistics and the 4th International Joint Conference on Natural Language Processing of the Asian Federation of Natural Language Processing (ACL-IJCNLP 2009).","DOI":"10.3115\/1690219.1690270"},{"key":"e_1_3_2_2_55_1","volume-title":"Relationship Development with Humanoid Social Robots: Applying Interpersonal Theories to Human\/Robot Interaction. Cyberpsychology, Behavior, and Social Networking","author":"Fox Jesse","year":"2021","unstructured":"Jesse Fox and Andrew Gambino . 2021. Relationship Development with Humanoid Social Robots: Applying Interpersonal Theories to Human\/Robot Interaction. Cyberpsychology, Behavior, and Social Networking ( 2021 ). Jesse Fox and Andrew Gambino. 2021. Relationship Development with Humanoid Social Robots: Applying Interpersonal Theories to Human\/Robot Interaction. Cyberpsychology, Behavior, and Social Networking (2021)."},{"key":"e_1_3_2_2_56_1","volume-title":"The 41st International ACM SIGIR Conference on Research & Development in Information Retrieval. 1371\u20131374","author":"Gao Jianfeng","year":"2018","unstructured":"Jianfeng Gao , Michel Galley , and Lihong Li . 2018 . Neural approaches to conversational ai . In The 41st International ACM SIGIR Conference on Research & Development in Information Retrieval. 1371\u20131374 . Jianfeng Gao, Michel Galley, and Lihong Li. 2018. Neural approaches to conversational ai. In The 41st International ACM SIGIR Conference on Research & Development in Information Retrieval. 1371\u20131374."},{"key":"e_1_3_2_2_57_1","doi-asserted-by":"publisher","DOI":"10.5555\/2543468.2543469"},{"key":"e_1_3_2_2_58_1","doi-asserted-by":"publisher","DOI":"10.1007\/11755494_19"},{"key":"e_1_3_2_2_59_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-21869-9_16"},{"key":"e_1_3_2_2_60_1","volume-title":"Research trends on distance learning: a text mining-based literature review from 2008 to","author":"Gurcan Fatih","year":"2018","unstructured":"Fatih Gurcan and Nergiz\u00a0Ercil Cagiltay . 2020. Research trends on distance learning: a text mining-based literature review from 2008 to 2018 . Interactive Learning Environments( 2020), 1\u201322. Fatih Gurcan and Nergiz\u00a0Ercil Cagiltay. 2020. Research trends on distance learning: a text mining-based literature review from 2008 to 2018. Interactive Learning Environments(2020), 1\u201322."},{"key":"e_1_3_2_2_61_1","doi-asserted-by":"crossref","unstructured":"Fatih Gurcan Nergiz\u00a0Ercil Cagiltay and Kursat Cagiltay. 2021. Mapping human\u2013computer interaction research themes and trends from its existence to today: A topic modeling-based review of past 60 years. International Journal of Human\u2013Computer Interaction 37 3(2021) 267\u2013280.  Fatih Gurcan Nergiz\u00a0Ercil Cagiltay and Kursat Cagiltay. 2021. Mapping human\u2013computer interaction research themes and trends from its existence to today: A topic modeling-based review of past 60 years. International Journal of Human\u2013Computer Interaction 37 3(2021) 267\u2013280.","DOI":"10.1080\/10447318.2020.1819668"},{"key":"e_1_3_2_2_62_1","doi-asserted-by":"publisher","DOI":"10.30658\/hmc.1.3"},{"key":"e_1_3_2_2_63_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444819858691"},{"key":"e_1_3_2_2_64_1","unstructured":"Kilem\u00a0L Gwet. 2014. Handbook of inter-rater reliability: The definitive guide to measuring the extent of agreement among raters. Advanced Analytics LLC.  Kilem\u00a0L Gwet. 2014. Handbook of inter-rater reliability: The definitive guide to measuring the extent of agreement among raters. Advanced Analytics LLC."},{"key":"e_1_3_2_2_65_1","doi-asserted-by":"publisher","DOI":"10.1145\/3308532.3329473"},{"key":"e_1_3_2_2_66_1","doi-asserted-by":"publisher","DOI":"10.1145\/3170427.3188487"},{"key":"e_1_3_2_2_67_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2019.106190"},{"key":"e_1_3_2_2_68_1","doi-asserted-by":"publisher","DOI":"10.1080\/15228831003770775"},{"key":"e_1_3_2_2_69_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-15035-8_93"},{"key":"e_1_3_2_2_70_1","doi-asserted-by":"publisher","DOI":"10.1145\/332040.332407"},{"key":"e_1_3_2_2_71_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3174042"},{"key":"e_1_3_2_2_72_1","doi-asserted-by":"publisher","DOI":"10.1145\/3196709.3196735"},{"key":"e_1_3_2_2_73_1","unstructured":"Ruikai\u00a0Liu Jorj X.\u00a0McKie. 2016. PyMuPDF. https:\/\/https:\/\/github.com\/pymupdf\/PyMuPDF.  Ruikai\u00a0Liu Jorj X.\u00a0McKie. 2016. PyMuPDF. https:\/\/https:\/\/github.com\/pymupdf\/PyMuPDF."},{"key":"e_1_3_2_2_74_1","doi-asserted-by":"publisher","DOI":"10.1145\/3383652.3423870"},{"key":"e_1_3_2_2_75_1","doi-asserted-by":"publisher","DOI":"10.1145\/3415234"},{"key":"e_1_3_2_2_76_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376785"},{"key":"e_1_3_2_2_77_1","doi-asserted-by":"publisher","DOI":"10.1145\/3449161"},{"key":"e_1_3_2_2_78_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300316"},{"key":"e_1_3_2_2_79_1","doi-asserted-by":"publisher","DOI":"10.1145\/3064663.3064672"},{"key":"e_1_3_2_2_80_1","doi-asserted-by":"publisher","DOI":"10.2196\/15360"},{"key":"e_1_3_2_2_81_1","doi-asserted-by":"publisher","DOI":"10.1145\/3196709.3196784"},{"key":"e_1_3_2_2_82_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-74812-0_8"},{"key":"e_1_3_2_2_83_1","doi-asserted-by":"publisher","DOI":"10.1007\/11550617_28"},{"key":"e_1_3_2_2_84_1","volume-title":"Enhancing the effectiveness of work groups and teams. Psychological science in the public interest 7, 3","author":"Kozlowski WJ","year":"2006","unstructured":"Steve\u00a0 WJ Kozlowski and Daniel\u00a0 R Ilgen . 2006. Enhancing the effectiveness of work groups and teams. Psychological science in the public interest 7, 3 ( 2006 ), 77\u2013124. Steve\u00a0WJ Kozlowski and Daniel\u00a0R Ilgen. 2006. Enhancing the effectiveness of work groups and teams. Psychological science in the public interest 7, 3 (2006), 77\u2013124."},{"key":"e_1_3_2_2_85_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-13388-6_20"},{"key":"e_1_3_2_2_86_1","doi-asserted-by":"publisher","DOI":"10.1145\/2499672"},{"key":"e_1_3_2_2_87_1","volume-title":"The study of boundaries in the social sciences. Annual review of sociology 28, 1","author":"Lamont Mich\u00e8le","year":"2002","unstructured":"Mich\u00e8le Lamont and Vir\u00e1g Moln\u00e1r . 2002. The study of boundaries in the social sciences. Annual review of sociology 28, 1 ( 2002 ), 167\u2013195. Mich\u00e8le Lamont and Vir\u00e1g Moln\u00e1r. 2002. The study of boundaries in the social sciences. Annual review of sociology 28, 1 (2002), 167\u2013195."},{"key":"e_1_3_2_2_88_1","doi-asserted-by":"publisher","DOI":"10.1093\/jamia\/ocy072"},{"key":"e_1_3_2_2_89_1","doi-asserted-by":"publisher","DOI":"10.1145\/3342775.3342789"},{"key":"e_1_3_2_2_90_1","doi-asserted-by":"publisher","DOI":"10.1145\/1866029.1866067"},{"key":"e_1_3_2_2_91_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300932"},{"key":"e_1_3_2_2_92_1","doi-asserted-by":"publisher","DOI":"10.1145\/3392836"},{"key":"e_1_3_2_2_93_1","doi-asserted-by":"publisher","DOI":"10.1145\/3449196"},{"key":"e_1_3_2_2_94_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376175"},{"key":"e_1_3_2_2_95_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173577"},{"key":"e_1_3_2_2_96_1","doi-asserted-by":"publisher","DOI":"10.1145\/2544103"},{"key":"e_1_3_2_2_97_1","doi-asserted-by":"publisher","DOI":"10.1145\/3334480.3382905"},{"key":"e_1_3_2_2_98_1","doi-asserted-by":"publisher","DOI":"10.1145\/3311927.3323150"},{"key":"e_1_3_2_2_99_1","doi-asserted-by":"publisher","DOI":"10.1145\/3419249.3420081"},{"key":"e_1_3_2_2_100_1","volume-title":"Customer involvement in new service development: a conversational approach. Managing Service Quality: An International Journal","author":"Lundkvist Anders","year":"2004","unstructured":"Anders Lundkvist and Ali Yakhlef . 2004. Customer involvement in new service development: a conversational approach. Managing Service Quality: An International Journal ( 2004 ). Anders Lundkvist and Ali Yakhlef. 2004. Customer involvement in new service development: a conversational approach. Managing Service Quality: An International Journal (2004)."},{"key":"e_1_3_2_2_101_1","doi-asserted-by":"publisher","DOI":"10.1145\/3405755.3406134"},{"key":"e_1_3_2_2_102_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376311"},{"key":"e_1_3_2_2_103_1","doi-asserted-by":"publisher","DOI":"10.1145\/1095034.1095073"},{"key":"e_1_3_2_2_104_1","doi-asserted-by":"publisher","DOI":"10.1145\/3359174"},{"key":"e_1_3_2_2_105_1","doi-asserted-by":"publisher","DOI":"10.2200\/S01060ED1V01Y202010HLT048"},{"key":"e_1_3_2_2_106_1","volume-title":"The conversational interface. Vol.\u00a06","author":"McTear Michael\u00a0Frederick","unstructured":"Michael\u00a0Frederick McTear , Zoraida Callejas , and David Griol . 2016. The conversational interface. Vol.\u00a06 . Springer . Michael\u00a0Frederick McTear, Zoraida Callejas, and David Griol. 2016. The conversational interface. Vol.\u00a06. Springer."},{"key":"e_1_3_2_2_107_1","doi-asserted-by":"publisher","DOI":"10.1145\/1959022.1959024"},{"key":"e_1_3_2_2_108_1","doi-asserted-by":"publisher","DOI":"10.1109\/THMS.2019.2919702"},{"key":"e_1_3_2_2_109_1","unstructured":"Microsoft. 2018. Responsible bots: 10 guidelines for developers of conversational AI. (2018).  Microsoft. 2018. Responsible bots: 10 guidelines for developers of conversational AI. (2018)."},{"key":"e_1_3_2_2_110_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-020-00672-x"},{"key":"e_1_3_2_2_111_1","doi-asserted-by":"publisher","DOI":"10.1145\/3449173"},{"key":"e_1_3_2_2_112_1","volume-title":"International Bi-Conference Workshop on Agent-Oriented Information Systems. Springer, 169\u2013181","author":"Modi Pragnesh\u00a0Jay","year":"2004","unstructured":"Pragnesh\u00a0Jay Modi , Manuela Veloso , Stephen\u00a0 F Smith , and Jean Oh . 2004 . Cmradar: A personal assistant agent for calendar management . In International Bi-Conference Workshop on Agent-Oriented Information Systems. Springer, 169\u2013181 . Pragnesh\u00a0Jay Modi, Manuela Veloso, Stephen\u00a0F Smith, and Jean Oh. 2004. Cmradar: A personal assistant agent for calendar management. In International Bi-Conference Workshop on Agent-Oriented Information Systems. Springer, 169\u2013181."},{"key":"e_1_3_2_2_113_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2019.03.054"},{"key":"e_1_3_2_2_114_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.02.067"},{"key":"e_1_3_2_2_115_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290607.3313084"},{"key":"e_1_3_2_2_116_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-85447-8_1"},{"key":"e_1_3_2_2_117_1","volume-title":"2009 42nd Hawaii International Conference on System Sciences. IEEE, 1\u201310","author":"Nabukenya Josephine","year":"2009","unstructured":"Josephine Nabukenya , Patrick van Bommel , and Henderik\u00a0Alex Proper . 2009 . A theory-driven design approach to collaborative policy making processes . In 2009 42nd Hawaii International Conference on System Sciences. IEEE, 1\u201310 . Josephine Nabukenya, Patrick van Bommel, and Henderik\u00a0Alex Proper. 2009. A theory-driven design approach to collaborative policy making processes. In 2009 42nd Hawaii International Conference on System Sciences. IEEE, 1\u201310."},{"key":"e_1_3_2_2_118_1","doi-asserted-by":"publisher","DOI":"10.1145\/860575.860691"},{"key":"e_1_3_2_2_119_1","doi-asserted-by":"publisher","DOI":"10.1145\/3334480.3383062"},{"key":"e_1_3_2_2_120_1","doi-asserted-by":"publisher","DOI":"10.1145\/191666.191703"},{"key":"e_1_3_2_2_121_1","doi-asserted-by":"publisher","DOI":"10.3115\/v1\/P15-1131"},{"key":"e_1_3_2_2_122_1","doi-asserted-by":"publisher","DOI":"10.1145\/2803173"},{"key":"e_1_3_2_2_123_1","doi-asserted-by":"publisher","DOI":"10.1145\/3136755.3136807"},{"key":"e_1_3_2_2_124_1","doi-asserted-by":"publisher","DOI":"10.1145\/2535948.2535957"},{"key":"e_1_3_2_2_125_1","doi-asserted-by":"publisher","DOI":"10.1145\/2658861.2658931"},{"key":"e_1_3_2_2_126_1","doi-asserted-by":"publisher","DOI":"10.1145\/642611.642635"},{"key":"e_1_3_2_2_127_1","unstructured":"Endang\u00a0Wahyu Pamungkas. 2019. Emotionally-aware chatbots: A survey. arXiv preprint arXiv:1906.09774(2019).  Endang\u00a0Wahyu Pamungkas. 2019. Emotionally-aware chatbots: A survey. arXiv preprint arXiv:1906.09774(2019)."},{"key":"e_1_3_2_2_128_1","volume-title":"Scientific Literature Mining for Experiment Information in Materials Design. In 2019 New York Scientific Data Summit (NYSDS)","author":"Park Gilchan","unstructured":"Gilchan Park and Line Pouchard . 2019. Scientific Literature Mining for Experiment Information in Materials Design. In 2019 New York Scientific Data Summit (NYSDS) . IEEE , 1\u20134. Gilchan Park and Line Pouchard. 2019. Scientific Literature Mining for Experiment Information in Materials Design. In 2019 New York Scientific Data Summit (NYSDS). IEEE, 1\u20134."},{"key":"e_1_3_2_2_129_1","volume-title":"The Thirty-Third International Flairs Conference.","author":"Park Gilchan","year":"2020","unstructured":"Gilchan Park , Julia\u00a0Taylor Rayz , and Line Pouchard . 2020 . Figure descriptive text extraction using ontological representation . In The Thirty-Third International Flairs Conference. Gilchan Park, Julia\u00a0Taylor Rayz, and Line Pouchard. 2020. Figure descriptive text extraction using ontological representation. In The Thirty-Third International Flairs Conference."},{"key":"e_1_3_2_2_130_1","doi-asserted-by":"publisher","DOI":"10.1145\/3334480.3383050"},{"key":"e_1_3_2_2_131_1","volume-title":"Proceedings of the 17th international conference on autonomous agents and multiagent systems. 1241\u20131249","author":"Pecune Florian","year":"2018","unstructured":"Florian Pecune , Jingya Chen , Yoichi Matsuyama , and Justine Cassell . 2018 . Field trial analysis of socially aware robot assistant . In Proceedings of the 17th international conference on autonomous agents and multiagent systems. 1241\u20131249 . Florian Pecune, Jingya Chen, Yoichi Matsuyama, and Justine Cassell. 2018. Field trial analysis of socially aware robot assistant. In Proceedings of the 17th international conference on autonomous agents and multiagent systems. 1241\u20131249."},{"key":"e_1_3_2_2_132_1","doi-asserted-by":"publisher","DOI":"10.1145\/3311957.3359472"},{"key":"e_1_3_2_2_133_1","doi-asserted-by":"publisher","DOI":"10.1080\/15267431.2013.743426"},{"key":"e_1_3_2_2_134_1","volume-title":"Communication Privacy Management Theory. Engaging Theories in Interpersonal Communication: Multiple Perspectives","author":"Petronio Sandra","year":"2014","unstructured":"Sandra Petronio and Wesley\u00a0 T Durham . 2014. Communication Privacy Management Theory. Engaging Theories in Interpersonal Communication: Multiple Perspectives ( 2014 ), 335. Sandra Petronio and Wesley\u00a0T Durham. 2014. Communication Privacy Management Theory. Engaging Theories in Interpersonal Communication: Multiple Perspectives (2014), 335."},{"key":"e_1_3_2_2_135_1","doi-asserted-by":"publisher","DOI":"10.1145\/3274409"},{"key":"e_1_3_2_2_136_1","doi-asserted-by":"publisher","DOI":"10.5555\/647068.715503"},{"key":"e_1_3_2_2_137_1","doi-asserted-by":"publisher","DOI":"10.1145\/3325480.3326577"},{"key":"e_1_3_2_2_138_1","doi-asserted-by":"publisher","DOI":"10.1145\/3385678.3385681"},{"key":"e_1_3_2_2_139_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2021.102630"},{"key":"e_1_3_2_2_140_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.intcom.2008.02.005"},{"key":"e_1_3_2_2_141_1","doi-asserted-by":"publisher","DOI":"10.1145\/3319502.3374795"},{"key":"e_1_3_2_2_142_1","doi-asserted-by":"crossref","unstructured":"Minjin Rheu Ji\u00a0Youn Shin Wei Peng and Jina Huh-Yoo. 2021. Systematic review: Trust-building factors and implications for conversational agent design. International Journal of Human\u2013Computer Interaction 37 1(2021) 81\u201396.  Minjin Rheu Ji\u00a0Youn Shin Wei Peng and Jina Huh-Yoo. 2021. Systematic review: Trust-building factors and implications for conversational agent design. International Journal of Human\u2013Computer Interaction 37 1(2021) 81\u201396.","DOI":"10.1080\/10447318.2020.1807710"},{"key":"e_1_3_2_2_143_1","doi-asserted-by":"publisher","DOI":"10.1145\/3392063.3394400"},{"key":"e_1_3_2_2_144_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300587"},{"key":"e_1_3_2_2_145_1","doi-asserted-by":"publisher","DOI":"10.1145\/3409120.3410639"},{"key":"e_1_3_2_2_146_1","doi-asserted-by":"publisher","DOI":"10.1145\/3383652.3423905"},{"key":"e_1_3_2_2_147_1","doi-asserted-by":"crossref","unstructured":"Shruti Sannon Brett Stoll Dominic DiFranzo Malte Jung and Natalya\u00a0N Bazarova. 2018. How personification and interactivity influence stress-related disclosures to conversational agents. In companion of the 2018 ACM conference on computer supported cooperative work and social computing. 285\u2013288.  Shruti Sannon Brett Stoll Dominic DiFranzo Malte Jung and Natalya\u00a0N Bazarova. 2018. How personification and interactivity influence stress-related disclosures to conversational agents. In companion of the 2018 ACM conference on computer supported cooperative work and social computing. 285\u2013288.","DOI":"10.1145\/3272973.3274076"},{"key":"e_1_3_2_2_148_1","volume-title":"Proceedings of the Interaction Design and Children Conference. 483\u2013494","author":"Santos Kyle-Althea","year":"2020","unstructured":"Kyle-Althea Santos , Ethel Ong , and Ron Resurreccion . 2020 . Therapist vibe: children\u2019s expressions of their emotions through storytelling with a chatbot . In Proceedings of the Interaction Design and Children Conference. 483\u2013494 . Kyle-Althea Santos, Ethel Ong, and Ron Resurreccion. 2020. Therapist vibe: children\u2019s expressions of their emotions through storytelling with a chatbot. In Proceedings of the Interaction Design and Children Conference. 483\u2013494."},{"key":"e_1_3_2_2_149_1","doi-asserted-by":"publisher","DOI":"10.1145\/2818048.2819985"},{"key":"e_1_3_2_2_150_1","doi-asserted-by":"publisher","DOI":"10.1145\/1541948.1541983"},{"key":"e_1_3_2_2_151_1","doi-asserted-by":"publisher","DOI":"10.1145\/3196709.3196772"},{"key":"e_1_3_2_2_152_1","doi-asserted-by":"publisher","DOI":"10.1145\/3274426"},{"key":"e_1_3_2_2_153_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300680"},{"key":"e_1_3_2_2_154_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376708"},{"key":"e_1_3_2_2_155_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173965"},{"key":"e_1_3_2_2_156_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376843"},{"key":"e_1_3_2_2_157_1","doi-asserted-by":"publisher","DOI":"10.1023\/A:1020757023711"},{"key":"e_1_3_2_2_158_1","doi-asserted-by":"crossref","unstructured":"Marita Skjuve Ida\u00a0Maria Haugstveit Asbj\u00f8rn F\u00f8lstad and Petter\u00a0Bae Brandtzaeg. 2019. HELP! Is my chatbot falling into the uncanny valley? An expirical study of user experience in human-chatbot interaction.Human Technology 15 1 (2019).  Marita Skjuve Ida\u00a0Maria Haugstveit Asbj\u00f8rn F\u00f8lstad and Petter\u00a0Bae Brandtzaeg. 2019. HELP! Is my chatbot falling into the uncanny valley? An expirical study of user experience in human-chatbot interaction.Human Technology 15 1 (2019).","DOI":"10.17011\/ht\/urn.201902201607"},{"key":"e_1_3_2_2_159_1","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753484"},{"key":"e_1_3_2_2_160_1","doi-asserted-by":"crossref","unstructured":"Constantine Stephanidis Gavriel Salvendy Margherita Antona Jessie\u00a0YC Chen Jianming Dong Vincent\u00a0G Duffy Xiaowen Fang Cali Fidopiastis Gino Fragomeni Limin\u00a0Paul Fu 2019. Seven HCI grand challenges. International Journal of Human\u2013Computer Interaction 35 14(2019) 1229\u20131269.  Constantine Stephanidis Gavriel Salvendy Margherita Antona Jessie\u00a0YC Chen Jianming Dong Vincent\u00a0G Duffy Xiaowen Fang Cali Fidopiastis Gino Fragomeni Limin\u00a0Paul Fu 2019. Seven HCI grand challenges. International Journal of Human\u2013Computer Interaction 35 14(2019) 1229\u20131269.","DOI":"10.1080\/10447318.2019.1619259"},{"key":"e_1_3_2_2_161_1","doi-asserted-by":"publisher","DOI":"10.1145\/3171221.3171275"},{"key":"e_1_3_2_2_162_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.trc.2017.01.013"},{"key":"e_1_3_2_2_163_1","doi-asserted-by":"publisher","DOI":"10.1145\/2678025.2701368"},{"key":"e_1_3_2_2_164_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.compedu.2015.07.014"},{"key":"e_1_3_2_2_165_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2020.102409"},{"key":"e_1_3_2_2_166_1","doi-asserted-by":"publisher","DOI":"10.1145\/3397271.3401127"},{"key":"e_1_3_2_2_167_1","doi-asserted-by":"publisher","DOI":"10.1016\/0164-1212(94)00111-Y"},{"key":"e_1_3_2_2_168_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173632"},{"key":"e_1_3_2_2_169_1","volume-title":"Discourse as structure and process. Vol.\u00a01","author":"Van\u00a0Dijk A","unstructured":"Teun\u00a0 A Van\u00a0Dijk . 1997. Discourse as structure and process. Vol.\u00a01 . Sage . Teun\u00a0A Van\u00a0Dijk. 1997. Discourse as structure and process. Vol.\u00a01. Sage."},{"key":"e_1_3_2_2_170_1","doi-asserted-by":"crossref","unstructured":"Michelle\u00a0ME Van\u00a0Pinxteren Mark Pluymaekers and Jos\u00a0GAM Lemmink. 2020. Human-like communication in conversational agents: a literature review and research agenda. Journal of Service Management(2020).  Michelle\u00a0ME Van\u00a0Pinxteren Mark Pluymaekers and Jos\u00a0GAM Lemmink. 2020. Human-like communication in conversational agents: a literature review and research agenda. Journal of Service Management(2020).","DOI":"10.1108\/JOSM-06-2019-0175"},{"key":"e_1_3_2_2_171_1","doi-asserted-by":"publisher","DOI":"10.1145\/1029632.1029656"},{"key":"e_1_3_2_2_172_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376877"},{"key":"e_1_3_2_2_173_1","doi-asserted-by":"publisher","DOI":"10.1145\/3027063.3053175"},{"key":"e_1_3_2_2_174_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF03192543"},{"key":"e_1_3_2_2_175_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.infsof.2009.01.002"},{"key":"e_1_3_2_2_176_1","unstructured":"Thiemo Wambsganss Anne H\u00f6ch Naim Zierau and Matthias S\u00f6llner. [n.d.]. Ethical Design of Conversational Agents: Towards Principles for a Value-Sensitive Design. ([n. d.]).  Thiemo Wambsganss Anne H\u00f6ch Naim Zierau and Matthias S\u00f6llner. [n.d.]. Ethical Design of Conversational Agents: Towards Principles for a Value-Sensitive Design. ([n. d.])."},{"key":"e_1_3_2_2_177_1","doi-asserted-by":"publisher","DOI":"10.1145\/3334480.3382805"},{"key":"e_1_3_2_2_178_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376561"},{"key":"e_1_3_2_2_179_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445645"},{"key":"e_1_3_2_2_180_1","volume-title":"AI now report","author":"Whittaker Meredith","year":"2018","unstructured":"Meredith Whittaker , Kate Crawford , Roel Dobbe , Genevieve Fried , Elizabeth Kaziunas , Varoon Mathur , Sarah\u00a0Mysers West , Rashida Richardson , Jason Schultz , and Oscar Schwartz . 2018. AI now report 2018 . AI Now Institute at New York University New York . Meredith Whittaker, Kate Crawford, Roel Dobbe, Genevieve Fried, Elizabeth Kaziunas, Varoon Mathur, Sarah\u00a0Mysers West, Rashida Richardson, Jason Schultz, and Oscar Schwartz. 2018. AI now report 2018. AI Now Institute at New York University New York."},{"key":"e_1_3_2_2_181_1","volume-title":"Using grounded theory as a method for rigorously reviewing literature. European journal of information systems 22, 1","author":"Wolfswinkel F","year":"2013","unstructured":"Joost\u00a0 F Wolfswinkel , Elfi Furtmueller , and Celeste\u00a0 PM Wilderom . 2013. Using grounded theory as a method for rigorously reviewing literature. European journal of information systems 22, 1 ( 2013 ), 45\u201355. Joost\u00a0F Wolfswinkel, Elfi Furtmueller, and Celeste\u00a0PM Wilderom. 2013. Using grounded theory as a method for rigorously reviewing literature. European journal of information systems 22, 1 (2013), 45\u201355."},{"key":"e_1_3_2_2_182_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376131"},{"key":"e_1_3_2_2_183_1","doi-asserted-by":"publisher","DOI":"10.1145\/3301275.3302264"},{"key":"e_1_3_2_2_184_1","doi-asserted-by":"publisher","DOI":"10.1145\/3381804"},{"key":"e_1_3_2_2_185_1","doi-asserted-by":"publisher","DOI":"10.1145\/3025453.3025496"},{"key":"e_1_3_2_2_186_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICDARW.2019.10037"},{"key":"e_1_3_2_2_187_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290607.3312918"},{"key":"e_1_3_2_2_188_1","volume-title":"Design and evaluation of Elva: an embodied tour guide in an interactive virtual art gallery. Computer animation and virtual worlds 16, 2","author":"Yuan Xiang","year":"2005","unstructured":"Xiang Yuan and Yam\u00a0San Chee . 2005. Design and evaluation of Elva: an embodied tour guide in an interactive virtual art gallery. Computer animation and virtual worlds 16, 2 ( 2005 ), 109\u2013119. Xiang Yuan and Yam\u00a0San Chee. 2005. Design and evaluation of Elva: an embodied tour guide in an interactive virtual art gallery. Computer animation and virtual worlds 16, 2 (2005), 109\u2013119."},{"key":"e_1_3_2_2_189_1","doi-asserted-by":"publisher","DOI":"10.1145\/3274465"},{"key":"e_1_3_2_2_190_1","doi-asserted-by":"publisher","DOI":"10.1145\/1082473.1082614"},{"key":"e_1_3_2_2_191_1","doi-asserted-by":"publisher","DOI":"10.1145\/3479589"},{"key":"e_1_3_2_2_192_1","doi-asserted-by":"publisher","DOI":"10.1145\/3232077"}],"event":{"name":"CHI '22: CHI Conference on Human Factors in Computing Systems","location":"New Orleans LA USA","acronym":"CHI '22","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["CHI Conference on Human Factors in Computing Systems"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3491102.3501855","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3491102.3501855","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3491102.3501855","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T19:30:52Z","timestamp":1750188652000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3491102.3501855"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,4,29]]},"references-count":192,"alternative-id":["10.1145\/3491102.3501855","10.1145\/3491102"],"URL":"https:\/\/doi.org\/10.1145\/3491102.3501855","relation":{},"subject":[],"published":{"date-parts":[[2022,4,29]]}}}