{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T04:14:35Z","timestamp":1750220075935,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":32,"publisher":"ACM","license":[{"start":{"date-parts":[[2022,5,20]],"date-time":"2022-05-20T00:00:00Z","timestamp":1653004800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2022,5,20]]},"DOI":"10.1145\/3543321.3543348","type":"proceedings-article","created":{"date-parts":[[2022,8,14]],"date-time":"2022-08-14T22:10:45Z","timestamp":1660515045000},"page":"164-169","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Critical Factors that Influence the Satisfaction of E-learning of Laboratory Subjects among University Students"],"prefix":"10.1145","author":[{"given":"Shiau Wei","family":"Chan","sequence":"first","affiliation":[{"name":"Department of Production & Operation Management, Universiti Tun Hussein Onn Malaysia, Malaysia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nur Amirah Fatini","family":"Abd Latif","sequence":"additional","affiliation":[{"name":"Department of Production & Operation Management, Universiti Tun Hussein Onn Malaysia, Malaysia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Md Fauzi","family":"Ahmad","sequence":"additional","affiliation":[{"name":"Department of Production & Operation Management, Universiti Tun Hussein Onn Malaysia, Malaysia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Fadillah","family":"Ismail","sequence":"additional","affiliation":[{"name":"Department of Production & Operation Management, Universiti Tun Hussein Onn Malaysia, Malaysia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2022,8,14]]},"reference":[{"key":"e_1_3_2_1_1_1","unstructured":"Mohamed Sofiadin A. 2018. Development and Evaluation of a Sustainable e-Learning Framework for Higher Education Institutions in Malaysia School of Management [Curtin University]. In School of Management (Issue December). https:\/\/espace.curtin.edu.au\/handle\/20.500.11937\/73514  Mohamed Sofiadin A. 2018. Development and Evaluation of a Sustainable e-Learning Framework for Higher Education Institutions in Malaysia School of Management [Curtin University]. In School of Management (Issue December). https:\/\/espace.curtin.edu.au\/handle\/20.500.11937\/73514"},{"issue":"1","key":"e_1_3_2_1_2_1","first-page":"32","article-title":"Criticality for E-learning Ecosystem: An Emprical study","volume":"6","author":"Shukla R. K.","year":"2020","unstructured":"Shukla , R. K. , & Nagar , D. 2020 . Criticality for E-learning Ecosystem: An Emprical study . School of Management , 6 ( 1 ), 32 . Shukla, R. K., & Nagar, D. 2020. Criticality for E-learning Ecosystem: An Emprical study. School of Management, 6(1), 32.","journal-title":"School of Management"},{"key":"e_1_3_2_1_3_1","unstructured":"Lim R. & Hilmy I. 2021 January 22. E-learning at children's homes is hard. The Star. https:\/\/www.thestar.com.my\/news\/nation\/2021\/01\/22\/e-learning-at-childrens-homes-is-hard  Lim R. & Hilmy I. 2021 January 22. E-learning at children's homes is hard. The Star. https:\/\/www.thestar.com.my\/news\/nation\/2021\/01\/22\/e-learning-at-childrens-homes-is-hard"},{"key":"e_1_3_2_1_4_1","unstructured":"Letter. 2021 April 20. Online learning is here to stay. New Strait Times. https:\/\/www.nst.com.my\/opinion\/letters\/2021\/04\/683668\/online-learning-herestay  Letter. 2021 April 20. Online learning is here to stay. New Strait Times. https:\/\/www.nst.com.my\/opinion\/letters\/2021\/04\/683668\/online-learning-herestay"},{"key":"#cr-split#-e_1_3_2_1_5_1.1","doi-asserted-by":"crossref","unstructured":"Abidin Z. Z. Yassin F. M. Harun M. R. Harun M. Y. Zainuddin H. S. Abdul Hamid M. R. & Mohd Salleh M. A. 2018. Video As E- Learning Approach For Enhancing Laboratory Teaching in Biochemical Engineering- a Malaysia Case Study. World Engineering Education Forum (WEEF) August 222-226. https:\/\/doi.org\/10.1109\/WEEF.2017.8467041 10.1109\/WEEF.2017.8467041","DOI":"10.1109\/WEEF.2017.8467041"},{"key":"#cr-split#-e_1_3_2_1_5_1.2","doi-asserted-by":"crossref","unstructured":"Abidin Z. Z. Yassin F. M. Harun M. R. Harun M. Y. Zainuddin H. S. Abdul Hamid M. R. & Mohd Salleh M. A. 2018. Video As E- Learning Approach For Enhancing Laboratory Teaching in Biochemical Engineering- a Malaysia Case Study. World Engineering Education Forum (WEEF) August 222-226. https:\/\/doi.org\/10.1109\/WEEF.2017.8467041","DOI":"10.1109\/WEEF.2017.8467041"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.compedu.2006.11.007"},{"issue":"1","key":"e_1_3_2_1_7_1","first-page":"1","article-title":"Factors Influencing th e Students \u2019 Acceptance of E-Learning at Teacher Education Institute: An Exploratory Study in Malaysia","volume":"9","author":"Taat M. S.","year":"2020","unstructured":"Taat , M. S. , & Francis , A. 2020 . Factors Influencing th e Students \u2019 Acceptance of E-Learning at Teacher Education Institute: An Exploratory Study in Malaysia . International Journal of Higher Education , 9 ( 1 ), 1 \u2013 9 . https:\/\/doi.org\/10.5430\/ijhe.v9n1p133 10.5430\/ijhe.v9n1p133 Taat, M. S., & Francis, A. 2020. Factors Influencing th e Students \u2019 Acceptance of E-Learning at Teacher Education Institute: An Exploratory Study in Malaysia. International Journal of Higher Education, 9(1), 1\u20139. https:\/\/doi.org\/10.5430\/ijhe.v9n1p133","journal-title":"International Journal of Higher Education"},{"volume-title":"How To Design and Evaluate Rresearch in Education","author":"Fraenkel J. R.","key":"e_1_3_2_1_8_1","unstructured":"Fraenkel , J. R. , Wallen , N. E. , & Hyun , H. H. 2020. How To Design and Evaluate Rresearch in Education (S. Kiefer (ed.); eight). McGraw- Hill Companies . Fraenkel, J. R., Wallen, N. E., & Hyun, H. H. 2020. How To Design and Evaluate Rresearch in Education (S. Kiefer (ed.); eight). McGraw- Hill Companies."},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.3390\/educsci10100291"},{"key":"e_1_3_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.3991\/ijet.v15i05.12029"},{"key":"e_1_3_2_1_11_1","unstructured":"Osman M. A. F. Zakaria A. R. & Wahid K. A. 2018. Assessment of Factors Affecting E-learning: Preliminary Investigation. ResearchGate August 12.  Osman M. A. F. Zakaria A. R. & Wahid K. A. 2018. Assessment of Factors Affecting E-learning: Preliminary Investigation. ResearchGate August 12."},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.30534\/ijatcse\/2020\/93922020"},{"key":"#cr-split#-e_1_3_2_1_13_1.1","doi-asserted-by":"crossref","unstructured":"Pham L. Limbu Y. B. Bui T. K. Nguyen H. T. & Pham H. T. 2019. Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam. International Journal of Educational Technology in Higher Education 16(1). https:\/\/doi.org\/10.1186\/s41239-019-0136-3 10.1186\/s41239-019-0136-3","DOI":"10.1186\/s41239-019-0136-3"},{"key":"#cr-split#-e_1_3_2_1_13_1.2","doi-asserted-by":"crossref","unstructured":"Pham L. Limbu Y. B. Bui T. K. Nguyen H. T. & Pham H. T. 2019. Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam. International Journal of Educational Technology in Higher Education 16(1). https:\/\/doi.org\/10.1186\/s41239-019-0136-3","DOI":"10.1186\/s41239-019-0136-3"},{"issue":"12","key":"e_1_3_2_1_14_1","first-page":"1","article-title":"Relationship modeling of critical success factors for enhancing sustainability and performance in E-learning","volume":"10","author":"Ahmad N.","year":"2018","unstructured":"Ahmad , N. , Quadri , N. N. , Qureshi , M. R. N. , & Alam , M. M. 2018 . Relationship modeling of critical success factors for enhancing sustainability and performance in E-learning . Sustainability (Switzerland) , 10 ( 12 ), 1 \u2013 16 . https:\/\/doi.org\/10.3390\/su10124776 10.3390\/su10124776 Ahmad, N., Quadri, N. N., Qureshi, M. R. N., & Alam, M. M. 2018. Relationship modeling of critical success factors for enhancing sustainability and performance in E-learning. Sustainability (Switzerland), 10(12), 1\u201316. https:\/\/doi.org\/10.3390\/su10124776","journal-title":"Sustainability (Switzerland)"},{"issue":"1","key":"e_1_3_2_1_15_1","first-page":"20","article-title":"The Evolution Of E-learning Practices At The University Of Tehran: A Case Study","volume":"11","author":"Sohrabi B.","year":"2019","unstructured":"Sohrabi , B. , Vanani , I. R. , & Iraj , H. 2019 . The Evolution Of E-learning Practices At The University Of Tehran: A Case Study . Knowledge Management & E-Learning: An International Journal , 11 ( 1 ), 20 \u2013 37 . https:\/\/doi.org\/10.34105\/j.kmel.2019.11.002 10.34105\/j.kmel.2019.11.002 Sohrabi, B., Vanani, I. R., & Iraj, H. 2019. The Evolution Of E-learning Practices At The University Of Tehran: A Case Study. Knowledge Management & E-Learning: An International Journal, 11(1), 20\u201337. https:\/\/doi.org\/10.34105\/j.kmel.2019.11.002","journal-title":"Knowledge Management & E-Learning: An International Journal"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.18178\/ijiet.2021.11.5.1514"},{"key":"#cr-split#-e_1_3_2_1_17_1.1","doi-asserted-by":"crossref","unstructured":"Al-Rahmi W. M. Othman M. S. & Yusuf L. M. 2015. Exploring the factors that affect student satisfaction through using E-learning in Malaysian higher education institutions. Mediterranean Journal of Social Sciences 6(4S1) 299-310. https:\/\/doi.org\/10.5901\/mjss.2015.v6n4s1p299 10.5901\/mjss.2015.v6n4s1p299","DOI":"10.5901\/mjss.2015.v6n4s1p299"},{"key":"#cr-split#-e_1_3_2_1_17_1.2","doi-asserted-by":"crossref","unstructured":"Al-Rahmi W. M. Othman M. S. & Yusuf L. M. 2015. Exploring the factors that affect student satisfaction through using E-learning in Malaysian higher education institutions. Mediterranean Journal of Social Sciences 6(4S1) 299-310. https:\/\/doi.org\/10.5901\/mjss.2015.v6n4s1p299","DOI":"10.5901\/mjss.2015.v6n4s1p299"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.3991\/ijet.v13i12.8636"},{"issue":"21","key":"e_1_3_2_1_19_1","first-page":"1","article-title":"Sustainability Analysis Of The E-learning Education System During Pandemic Period\u2014Covid-19 in Romania","volume":"12","author":"Ionescu C. A.","year":"2020","unstructured":"Ionescu , C. A. , Paschia , L. , Nicolau , N. L. G. , Stanescu , S. G. , Stancescu , V. M. N. , Coman , M. D. , & Uzlau , M. C. 2020 . Sustainability Analysis Of The E-learning Education System During Pandemic Period\u2014Covid-19 in Romania . Sustainability (Switzerland) , 12 ( 21 ), 1 \u2013 22 . https:\/\/doi.org\/10.3390\/su12219030 10.3390\/su12219030 Ionescu, C. A., Paschia, L., Nicolau, N. L. G., Stanescu, S. G., Stancescu, V. M. N., Coman, M. D., & Uzlau, M. C. 2020. Sustainability Analysis Of The E-learning Education System During Pandemic Period\u2014Covid-19 in Romania. Sustainability (Switzerland), 12(21), 1\u201322. https:\/\/doi.org\/10.3390\/su12219030","journal-title":"Sustainability (Switzerland)"},{"key":"#cr-split#-e_1_3_2_1_20_1.1","doi-asserted-by":"crossref","unstructured":"Al-Rahmi W. M. Othman M. S. & Yusuf L. M. 2015. The effectiveness of using e-learning in Malaysian higher education: A case study universiti Teknologi Malaysia. Mediterranean Journal of Social Sciences 6(5S2) 625-637. https:\/\/doi.org\/10.5901\/mjss.2015.v6n5s2p625 10.5901\/mjss.2015.v6n5s2p625","DOI":"10.5901\/mjss.2015.v6n5s2p625"},{"key":"#cr-split#-e_1_3_2_1_20_1.2","doi-asserted-by":"crossref","unstructured":"Al-Rahmi W. M. Othman M. S. & Yusuf L. M. 2015. The effectiveness of using e-learning in Malaysian higher education: A case study universiti Teknologi Malaysia. Mediterranean Journal of Social Sciences 6(5S2) 625-637. https:\/\/doi.org\/10.5901\/mjss.2015.v6n5s2p625","DOI":"10.5901\/mjss.2015.v6n5s2p625"},{"key":"e_1_3_2_1_21_1","volume-title":"Investigating the effects of quality factors and organizational factors on university students","author":"Al Mulhem A.","year":"2020","unstructured":"Al Mulhem , A. 2020. Investigating the effects of quality factors and organizational factors on university students \u2019 satisfaction of e-learning system quality Investigating the effects of quality factors and satisfaction of e-learning system quality. Cogent Education , 7(1). https:\/\/doi.org\/10.1080\/2331186X. 2020 .1787004 10.1080\/2331186X.2020.1787004 Al Mulhem, A. 2020. Investigating the effects of quality factors and organizational factors on university students \u2019 satisfaction of e-learning system quality Investigating the effects of quality factors and satisfaction of e-learning system quality. Cogent Education, 7(1). https:\/\/doi.org\/10.1080\/2331186X.2020.1787004"},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1108\/17506160910960522"},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2019.08.004"},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1177\/001316447003000308"},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.25105\/ber.v18i2.5335"},{"key":"e_1_3_2_1_26_1","unstructured":"Neuman W. L. 2013. Social Research Methods: Qualitative and Quantitative Approaches. UK: Pearson Education.  Neuman W. L. 2013. Social Research Methods: Qualitative and Quantitative Approaches. UK: Pearson Education."},{"key":"e_1_3_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.3390\/educsci11100600"},{"key":"e_1_3_2_1_28_1","volume-title":"CEUR Workshop Proceedings, 2833","author":"Sus B.","year":"2021","unstructured":"Sus , B. , Revenchuk , I. , Bauzha , O. , & Zagorodnyuk , S. 2021 . Virtual laboratory as custom e-learning implementation and design solution . CEUR Workshop Proceedings, 2833 , 177\u2013187. Sus, B., Revenchuk, I., Bauzha, O., & Zagorodnyuk, S. 2021. Virtual laboratory as custom e-learning implementation and design solution. CEUR Workshop Proceedings, 2833, 177\u2013187."}],"event":{"name":"ICDEL2022: 2022 the 7th International Conference on Distance Education and Learning","acronym":"ICDEL2022","location":"Beijing China"},"container-title":["Proceedings of the 7th International Conference on Distance Education and Learning"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3543321.3543348","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3543321.3543348","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T18:09:18Z","timestamp":1750183758000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3543321.3543348"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,5,20]]},"references-count":32,"alternative-id":["10.1145\/3543321.3543348","10.1145\/3543321"],"URL":"https:\/\/doi.org\/10.1145\/3543321.3543348","relation":{},"subject":[],"published":{"date-parts":[[2022,5,20]]},"assertion":[{"value":"2022-08-14","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}