{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:47:59Z","timestamp":1750308479860,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":26,"publisher":"ACM","license":[{"start":{"date-parts":[[2022,6,15]],"date-time":"2022-06-15T00:00:00Z","timestamp":1655251200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2022,6,15]]},"DOI":"10.1145\/3543434.3543488","type":"proceedings-article","created":{"date-parts":[[2022,9,14]],"date-time":"2022-09-14T18:13:22Z","timestamp":1663179202000},"page":"274-281","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Towards a Definition of a User Profile in E-government: The Mexican and the Spanish Cases"],"prefix":"10.1145","author":[{"given":"Rodrigo","family":"Sandoval-Almazan","sequence":"first","affiliation":[{"name":"Department of Political Science, Universidad Autonoma del Estado de Mexico, Mexico"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Adrian Osiel","family":"Millan-Vargas","sequence":"additional","affiliation":[{"name":"Facultad de Ciencias Pol\u00edticas y Sociales, Universidad Autonoma del Estado de Mexico, Mexico"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Javier","family":"Cifuentes-Faura","sequence":"additional","affiliation":[{"name":"Universidad de Murcia, Spain"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2022,9,14]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2004.12.001"},{"key":"e_1_3_2_1_2_1","first-page":"4","article-title":"Proactive and reactive e-government services recommendation","volume":"15","author":"Ayachi Raouia","year":"2016","unstructured":"Raouia Ayachi , Imen Boukhris , Sehl Mellouli , Nahla Ben Amor , and Zied Elouedi . 2016 . Proactive and reactive e-government services recommendation . Universal Access Inf 15 , 4 (November 2016), 681\u2013697. DOI:https:\/\/doi.org\/10.1007\/s10209-015-0442-z 10.1007\/s10209-015-0442-z Raouia Ayachi, Imen Boukhris, Sehl Mellouli, Nahla Ben Amor, and Zied Elouedi. 2016. Proactive and reactive e-government services recommendation. Universal Access Inf 15, 4 (November 2016), 681\u2013697. DOI:https:\/\/doi.org\/10.1007\/s10209-015-0442-z","journal-title":"Universal Access Inf"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1177\/0008125617745086"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2007.12.003"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.4018\/jegr.2006010104"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1080\/01442872.2017.1384543"},{"key":"e_1_3_2_1_7_1","first-page":"1","article-title":"A decision support system for designing new services tailored to citizen profiles in a complex and distributed e-government scenario","volume":"67","author":"Meo Pasquale De","year":"2008","unstructured":"Pasquale De Meo , Giovanni Quattrone , and Domenico Ursino . 2008 . A decision support system for designing new services tailored to citizen profiles in a complex and distributed e-government scenario . Data & Knowledge Engineering 67 , 1 (October 2008), 161\u2013184. DOI:https:\/\/doi.org\/10.1016\/j.datak.2008.06.005 10.1016\/j.datak.2008.06.005 Pasquale De Meo, Giovanni Quattrone, and Domenico Ursino. 2008. A decision support system for designing new services tailored to citizen profiles in a complex and distributed e-government scenario. Data & Knowledge Engineering 67, 1 (October 2008), 161\u2013184. DOI:https:\/\/doi.org\/10.1016\/j.datak.2008.06.005","journal-title":"Data & Knowledge Engineering"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1177\/0020852305051687"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1109\/ITHET.2016.7760706"},{"volume-title":"Benchmarking Framework. In Proceedings of the Mediterranean Conference on Information & Communication Technologies 2015 (Lecture Notes in Electrical Engineering)","author":"Fath-Allah Abdoullah","key":"e_1_3_2_1_10_1","unstructured":"Abdoullah Fath-Allah , Laila Cheikhi , Rafa E. Al-Qutaish , and Ali Idri . 2016. Toward a Measurement Based E-Government Portals \u2019 Benchmarking Framework. In Proceedings of the Mediterranean Conference on Information & Communication Technologies 2015 (Lecture Notes in Electrical Engineering) , Springer International Publishing , Cham , 161\u2013169. DOI:https:\/\/doi.org\/10.1007\/978-3-319-30298-0_17 10.1007\/978-3-319-30298-0_17 Abdoullah Fath-Allah, Laila Cheikhi, Rafa E. Al-Qutaish, and Ali Idri. 2016. Toward a Measurement Based E-Government Portals\u2019 Benchmarking Framework. In Proceedings of the Mediterranean Conference on Information & Communication Technologies 2015 (Lecture Notes in Electrical Engineering), Springer International Publishing, Cham, 161\u2013169. DOI:https:\/\/doi.org\/10.1007\/978-3-319-30298-0_17"},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1177\/0007650317727540"},{"key":"e_1_3_2_1_12_1","volume-title":"Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects of the International Conference EGOV-CeDEM-ePart","author":"Gil-Garcia Ramon","year":"2019","unstructured":"Ramon Gil-Garcia , P Henman , and M Maravilla . 2019 . Towards \u201cGovernment as a Platform\u201d? Preliminary Lessons from Australia, the United Kingdom and the United States . In Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects of the International Conference EGOV-CeDEM-ePart 2019, Elsevier, Italia, 173\u2013174. Ramon Gil-Garcia, P Henman, and M Maravilla. 2019. Towards \u201cGovernment as a Platform\u201d? Preliminary Lessons from Australia, the United Kingdom and the United States. In Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects of the International Conference EGOV-CeDEM-ePart 2019, Elsevier, Italia, 173\u2013174."},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.4236\/ajibm.2013.36A002"},{"key":"e_1_3_2_1_14_1","first-page":"01","article-title":"Evolution of e-government: Transparency, competency, and service-oriented government with Korean government 3.0","volume":"12","author":"Hankuk University of Foreign Studies, Seoul, Korea and June-Suh Cho.","year":"2017","unstructured":"Hankuk University of Foreign Studies, Seoul, Korea and June-Suh Cho. 2017 . Evolution of e-government: Transparency, competency, and service-oriented government with Korean government 3.0 . JBRMR 12 , 01 (October 2017). DOI:https:\/\/doi.org\/10.24052\/JBRMR\/V12IS01\/EOEGTCASOGWKG3 10.24052\/JBRMR Hankuk University of Foreign Studies, Seoul, Korea and June-Suh Cho. 2017. Evolution of e-government: Transparency, competency, and service-oriented government with Korean government 3.0. JBRMR 12, 01 (October 2017). DOI:https:\/\/doi.org\/10.24052\/JBRMR\/V12IS01\/EOEGTCASOGWKG3","journal-title":"JBRMR"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2012.07.008"},{"key":"e_1_3_2_1_16_1","first-page":"1","article-title":"E-government skills Identification and Development: Toward a Staged-Based User-Centric Approach for Developing Countries","volume":"20","author":"Khan Gohar Feroz","year":"2010","unstructured":"Gohar Feroz Khan , Junghoon Moon , Cheul Rhee , and Jae Jeung Rho . 2010 . E-government skills Identification and Development: Toward a Staged-Based User-Centric Approach for Developing Countries . Asia Pacific Journal of Information Systems 20 , 1 (2010), 1 \u2013 31 . Gohar Feroz Khan, Junghoon Moon, Cheul Rhee, and Jae Jeung Rho. 2010. E-government skills Identification and Development: Toward a Staged-Based User-Centric Approach for Developing Countries. Asia Pacific Journal of Information Systems 20, 1 (2010), 1\u201331.","journal-title":"Asia Pacific Journal of Information Systems"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0740-624X(01)00066-1"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2009.12.009"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1080\/01900692.2020.1729182"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1145\/2072069.2072075"},{"key":"e_1_3_2_1_21_1","volume-title":"The Opportunities and Barriers of User Profiling in the Public Sector. Electronic Government: Proceedings of the 4th IFIP WG 8.5 International Conference, EGOV 2005 3591","author":"Pieterson Willem","year":"2005","unstructured":"Willem Pieterson , Wolfgang Ebbers , and Jan van Dijk . 2005 . The Opportunities and Barriers of User Profiling in the Public Sector. Electronic Government: Proceedings of the 4th IFIP WG 8.5 International Conference, EGOV 2005 3591 , (2005), 269\u2013280. Willem Pieterson, Wolfgang Ebbers, and Jan van Dijk. 2005. The Opportunities and Barriers of User Profiling in the Public Sector. Electronic Government: Proceedings of the 4th IFIP WG 8.5 International Conference, EGOV 2005 3591, (2005), 269\u2013280."},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1080\/14649350802041654"},{"key":"e_1_3_2_1_23_1","volume-title":"Electronic Government: Proceedings of the 10th IFIP WG 8.5 International Conference, EGOV 2011 6846","author":"Susanto Tony Dwi","year":"1802","unstructured":"Tony Dwi Susanto and Robert Goodwin . User Acceptance of SMS-Based eGovernment Services . Electronic Government: Proceedings of the 10th IFIP WG 8.5 International Conference, EGOV 2011 6846 , 75\u201387. Retrieved from http:\/\/www.springerlink.com.offcampus.lib.washington.edu\/content\/r77710 1802 276537\/ Tony Dwi Susanto and Robert Goodwin. User Acceptance of SMS-Based eGovernment Services. Electronic Government: Proceedings of the 10th IFIP WG 8.5 International Conference, EGOV 2011 6846, 75\u201387. Retrieved from http:\/\/www.springerlink.com.offcampus.lib.washington.edu\/content\/r777101802276537\/"},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.telpol.2012.05.005"},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2009.03.005"},{"key":"e_1_3_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-6210.2004.00343.x"}],"event":{"name":"dg.o 2022: The 23st Annual International Conference on Digital Government Research","acronym":"dg.o 2022","location":"Virtual Event Republic of Korea"},"container-title":["DG.O 2022: The 23rd Annual International Conference on Digital Government Research"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3543434.3543488","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3543434.3543488","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T18:43:12Z","timestamp":1750272192000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3543434.3543488"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,6,15]]},"references-count":26,"alternative-id":["10.1145\/3543434.3543488","10.1145\/3543434"],"URL":"https:\/\/doi.org\/10.1145\/3543434.3543488","relation":{},"subject":[],"published":{"date-parts":[[2022,6,15]]},"assertion":[{"value":"2022-09-14","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}