{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,16]],"date-time":"2026-07-16T05:14:40Z","timestamp":1784178880319,"version":"3.55.0"},"publisher-location":"New York, NY, USA","reference-count":70,"publisher":"ACM","license":[{"start":{"date-parts":[[2023,4,19]],"date-time":"2023-04-19T00:00:00Z","timestamp":1681862400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-sa\/4.0\/"}],"funder":[{"name":"UW CREATE"},{"DOI":"10.13039\/100000001","name":"National Science Foundation","doi-asserted-by":"publisher","award":["IIS-1763199, DGE-2140004"],"award-info":[{"award-number":["IIS-1763199, DGE-2140004"]}],"id":[{"id":"10.13039\/100000001","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2023,4,19]]},"DOI":"10.1145\/3544548.3580809","type":"proceedings-article","created":{"date-parts":[[2023,4,20]],"date-time":"2023-04-20T04:28:44Z","timestamp":1681964924000},"page":"1-15","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":25,"title":["\u201cEasier or Harder, Depending on Who the Hearing Person Is\u201d: Codesigning Videoconferencing Tools for Small Groups with Mixed Hearing Status"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7976-0886","authenticated-orcid":false,"given":"Emma J","family":"McDonnell","sequence":"first","affiliation":[{"name":"Human Centered Design and Engineering, University of Washington, United States"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4814-5335","authenticated-orcid":false,"given":"Soo Hyun","family":"Moon","sequence":"additional","affiliation":[{"name":"Human-Centered Design & Engineering, University of Washington, United States and \rHuman-Centered Design & Engineering, University of Washington, United States"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9582-9468","authenticated-orcid":false,"given":"Lucy","family":"Jiang","sequence":"additional","affiliation":[{"name":"Computing and Information Sciences, Cornell University, United States"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7381-1942","authenticated-orcid":false,"given":"Steven M.","family":"Goodman","sequence":"additional","affiliation":[{"name":"Human Centered Design and Engineering, University of Washington, United States"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0493-413X","authenticated-orcid":false,"given":"Raja","family":"Kushalnagar","sequence":"additional","affiliation":[{"name":"Gallaudet University, United States"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8291-3353","authenticated-orcid":false,"given":"Jon E.","family":"Froehlich","sequence":"additional","affiliation":[{"name":"Paul G. Allen School of Computer Science & Engineering, University of Washington, United States"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5619-4452","authenticated-orcid":false,"given":"Leah","family":"Findlater","sequence":"additional","affiliation":[{"name":"Human Centered Design and Engineering, University of Washington, United States"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2023,4,19]]},"reference":[{"key":"e_1_3_3_3_1_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3517681"},{"key":"e_1_3_3_3_2_1","volume-title":"Murray","author":"Bauman Dirksen L.","year":"2014","unstructured":"H.-Dirksen L. Bauman and Joseph J. Murray. 2014. Deaf Gain: Raising the Stakes for Human Diversity. U of Minnesota Press."},{"key":"e_1_3_3_3_3_1","volume-title":"Zoom grew by 574% in less than two months, but Skype for Business reigns supreme. TechRepublic. Retrieved","author":"Bayern Macy","year":"2022","unstructured":"Macy Bayern. 2020. Zoom grew by 574% in less than two months, but Skype for Business reigns supreme. TechRepublic. Retrieved September 5, 2022 from https:\/\/www.techrepublic.com\/article\/zoom-grew-by-574-in-less-than-two-months-but-skype-for-business-reigns-supreme\/"},{"key":"e_1_3_3_3_4_1","doi-asserted-by":"publisher","DOI":"10.1145\/3234695.3236348"},{"key":"e_1_3_3_3_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290607.3312921"},{"key":"e_1_3_3_3_6_1","doi-asserted-by":"publisher","DOI":"10.1145\/3132525.3132541"},{"key":"e_1_3_3_3_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/2982142.2982171"},{"key":"e_1_3_3_3_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/2982142.2982177"},{"key":"e_1_3_3_3_9_1","volume-title":"Thematic Analysis: A Practical Guide. SAGE.","author":"Braun Virginia","year":"2021","unstructured":"Virginia Braun and Victoria Clarke. 2021. Thematic Analysis: A Practical Guide. SAGE."},{"key":"e_1_3_3_3_10_1","doi-asserted-by":"publisher","DOI":"10.1145\/3308561.3353772"},{"key":"e_1_3_3_3_11_1","doi-asserted-by":"publisher","DOI":"10.1145\/1639642.1639656"},{"key":"e_1_3_3_3_12_1","doi-asserted-by":"publisher","DOI":"10.1145\/3441852.3476523"},{"key":"e_1_3_3_3_13_1","doi-asserted-by":"publisher","DOI":"10.3109\/09638288.2014.913710"},{"key":"e_1_3_3_3_14_1","doi-asserted-by":"publisher","DOI":"10.1145\/3132525.3134798"},{"key":"e_1_3_3_3_15_1","doi-asserted-by":"publisher","DOI":"10.1145\/3132525.3134781"},{"key":"e_1_3_3_3_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/3132525.3134819"},{"key":"e_1_3_3_3_17_1","doi-asserted-by":"publisher","unstructured":"Steven M. Goodman Ping Liu Dhruv Jain Emma J. McDonnell Jon E. Froehlich and Leah Findlater. 2021. Toward User-Driven Sound Recognizer Personalization with People Who Are d\/Deaf or Hard of Hearing. Proceedings of the ACM on Interactive Mobile Wearable and Ubiquitous Technologies 5 2: 63:1-63:23. https:\/\/doi.org\/10.1145\/3463501","DOI":"10.1145\/3463501"},{"key":"e_1_3_3_3_18_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445509"},{"key":"e_1_3_3_3_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/3234695.3241023"},{"key":"e_1_3_3_3_20_1","doi-asserted-by":"publisher","DOI":"10.1145\/3373625.3418031"},{"key":"e_1_3_3_3_21_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445723"},{"key":"e_1_3_3_3_22_1","doi-asserted-by":"publisher","DOI":"10.1145\/2513383.2513413"},{"key":"e_1_3_3_3_23_1","doi-asserted-by":"publisher","DOI":"10.1145\/1873951.1874013"},{"key":"e_1_3_3_3_24_1","doi-asserted-by":"publisher","DOI":"10.1145\/2702123.2702393"},{"key":"e_1_3_3_3_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/3234695.3236362"},{"key":"e_1_3_3_3_26_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3502020"},{"key":"e_1_3_3_3_27_1","doi-asserted-by":"publisher","DOI":"10.1353\/aad.2012.0073"},{"key":"e_1_3_3_3_28_1","doi-asserted-by":"publisher","DOI":"10.1145\/3470651"},{"key":"e_1_3_3_3_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/2982142.2982164"},{"key":"e_1_3_3_3_30_1","doi-asserted-by":"publisher","DOI":"10.1073\/pnas.1915768117"},{"key":"e_1_3_3_3_31_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376266"},{"key":"e_1_3_3_3_32_1","doi-asserted-by":"publisher","unstructured":"Raja Kushalnagar and Poorna Kushalnagar. 2014. Collaborative Gaze Cues and Replay for Deaf and Hard of Hearing Students. In Computers Helping People with Special Needs (Lecture Notes in Computer Science) 415\u2013422. https:\/\/doi.org\/10.1007\/978-3-319-08599-9_63","DOI":"10.1007\/978-3-319-08599-9_63"},{"key":"e_1_3_3_3_33_1","doi-asserted-by":"publisher","DOI":"10.1145\/2700648.2809843"},{"key":"e_1_3_3_3_34_1","doi-asserted-by":"publisher","DOI":"10.1145\/2661334.2661381"},{"key":"e_1_3_3_3_35_1","doi-asserted-by":"publisher","DOI":"10.1145\/3373625.3417299"},{"key":"e_1_3_3_3_36_1","doi-asserted-by":"publisher","DOI":"10.1080\/14034950510033318"},{"key":"e_1_3_3_3_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/1279540.1279551"},{"key":"e_1_3_3_3_38_1","volume-title":"The Verge. Retrieved","author":"Lyons Kim","year":"2021","unstructured":"Kim Lyons. 2021. Zoom now has auto-generated captions available for free accounts. The Verge. Retrieved September 13, 2022 from https:\/\/www.theverge.com\/2021\/10\/25\/22744704\/zoom-auto-generated-captions-available-free-accounts-accessibility"},{"key":"e_1_3_3_3_39_1","doi-asserted-by":"publisher","DOI":"10.1145\/3441852.3471199"},{"key":"e_1_3_3_3_40_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3501882"},{"key":"e_1_3_3_3_41_1","doi-asserted-by":"publisher","DOI":"10.1145\/3132525.3134779"},{"key":"e_1_3_3_3_42_1","doi-asserted-by":"publisher","DOI":"10.1145\/3517428.3550417"},{"key":"e_1_3_3_3_43_1","doi-asserted-by":"publisher","DOI":"10.1145\/3479578"},{"key":"e_1_3_3_3_44_1","volume-title":"Leaving Evidence. Retrieved","author":"Mingus Mia","year":"2011","unstructured":"Mia Mingus. 2011. Changing the Framework: Disability Justice. Leaving Evidence. Retrieved March 20, 2020 from https:\/\/leavingevidence.wordpress.com\/2011\/02\/12\/changing-the-framework-disability-justice\/"},{"key":"e_1_3_3_3_45_1","volume-title":"Interdependence and Disability Justice. Leaving Evidence. Retrieved","author":"Mingus Mia","year":"2020","unstructured":"Mia Mingus. 2017. Access Intimacy, Interdependence and Disability Justice. Leaving Evidence. Retrieved February 4, 2020 from https:\/\/leavingevidence.wordpress.com\/2017\/04\/12\/access-intimacy-interdependence-and-disability-justice\/"},{"key":"e_1_3_3_3_46_1","volume-title":"Social Work with Disabled People","author":"Oliver Michael","unstructured":"Michael Oliver. 1983. Social Work with Disabled People. Macmillan."},{"key":"e_1_3_3_3_47_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173867"},{"key":"e_1_3_3_3_48_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1"},{"key":"e_1_3_3_3_49_1","volume-title":"CX Today. Retrieved","author":"Roy Anwesha","year":"2021","unstructured":"Anwesha Roy. 2021. How Reliable is Speech-to-Text in 2021? CX Today. Retrieved September 13, 2022 from https:\/\/www.cxtoday.com\/speech-analytics\/how-reliable-is-speech-to-text-in-2021\/"},{"key":"e_1_3_3_3_50_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3517488"},{"key":"e_1_3_3_3_51_1","doi-asserted-by":"publisher","DOI":"10.1080\/15710880701875068"},{"key":"e_1_3_3_3_52_1","doi-asserted-by":"publisher","DOI":"10.1145\/3234695.3236355"},{"key":"e_1_3_3_3_53_1","doi-asserted-by":"publisher","DOI":"10.1145\/3430263.3452430"},{"key":"e_1_3_3_3_54_1","doi-asserted-by":"publisher","DOI":"10.1145\/3334480.3383083"},{"key":"e_1_3_3_3_55_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3501843"},{"key":"e_1_3_3_3_56_1","doi-asserted-by":"publisher","DOI":"10.1145\/2700648.2809857"},{"key":"e_1_3_3_3_57_1","unstructured":"Sins Invalid. 2019. Skin Tooth and Bone: The Basis of Movement is Our People a Disability Justice Primer. Sins Invalid."},{"key":"e_1_3_3_3_58_1","doi-asserted-by":"publisher","DOI":"10.1145\/3449104"},{"key":"e_1_3_3_3_59_1","doi-asserted-by":"publisher","unstructured":"M\u00e1t\u00e9 \u00c1kos T\u00fcndik Gy\u00f6rgy Szasz\u00e1k G. Gosztolya and A. Beke. 2018. User-centric Evaluation of Automatic Punctuation in ASR Closed Captioning. In INTERSPEECH. https:\/\/doi.org\/10.21437\/Interspeech.2018-1352","DOI":"10.21437\/Interspeech.2018-1352"},{"key":"e_1_3_3_3_60_1","doi-asserted-by":"publisher","DOI":"10.1145\/2513383.2517035"},{"key":"e_1_3_3_3_61_1","doi-asserted-by":"publisher","DOI":"10.1145\/3274449"},{"key":"e_1_3_3_3_62_1","doi-asserted-by":"publisher","DOI":"10.1145\/3441852.3476551"},{"key":"e_1_3_3_3_63_1","doi-asserted-by":"publisher","unstructured":"Matthijs Zwinderman Rinze Leenheer Azadeh Shirzad Nikolay Chupriyanov Glenn Veugen Biyong Zhang and Panos Markopoulos. 2013. Using Video Prototypes for Evaluating Design Concepts with Users: A Comparison to Usability Testing. In Human-Computer Interaction \u2013 INTERACT 2013 (Lecture Notes in Computer Science) 774\u2013781. https:\/\/doi.org\/10.1007\/978-3-642-40480-1_55","DOI":"10.1007\/978-3-642-40480-1_55"},{"key":"e_1_3_3_3_64_1","volume-title":"Communicating With Deaf Individuals","year":"2022","unstructured":"2017. Communicating With Deaf Individuals. National Deaf Center. Retrieved September 14, 2022 from https:\/\/www.nationaldeafcenter.org\/resource\/communicating-deaf-individuals"},{"key":"e_1_3_3_3_65_1","volume-title":"Consumer Reports. Retrieved","author":"Transcription Lost","year":"2022","unstructured":"Lost in Transcription: Auto-Captions Often Fall Short on Zoom, Facebook, Google Meet, and YouTube. Consumer Reports. Retrieved September 13, 2022 from https:\/\/www.consumerreports.org\/disability-rights\/auto-captions-often-fall-short-on-zoom-facebook-and-others-a9742392879\/"},{"key":"e_1_3_3_3_66_1","volume-title":"Retrieved","author":"Use","year":"2022","unstructured":"Use live captions in a Teams meeting. Retrieved September 13, 2022 from https:\/\/support.microsoft.com\/en-us\/office\/use-live-captions-in-a-teams-meeting-4be2d304-f675-4b57-8347-cbd000a21260"},{"key":"e_1_3_3_3_67_1","volume-title":"Retrieved","author":"Use","year":"2022","unstructured":"Use captions in a meeting - Computer - Google Meet Help. Retrieved September 13, 2022 from https:\/\/support.google.com\/meet\/answer\/9300310?hl=en&co=GENIE.Platform%3DDesktop"},{"key":"e_1_3_3_3_68_1","unstructured":"Certified Realtime Captioner (CRC) | NCRA. Retrieved July 11 2022 from https:\/\/www.ncra.org\/certification\/NCRA-Certifications\/certified-realtime-captioner"},{"key":"e_1_3_3_3_69_1","unstructured":"Live Transcribe | Speech to Text App. Android. Retrieved September 8 2022 from https:\/\/www.android.com\/accessibility\/live-transcribe\/"},{"key":"e_1_3_3_3_70_1","unstructured":"DeafSpace. Retrieved September 16 2020 from https:\/\/www.gallaudet.edu\/campus-design-and-planning\/deafspace"}],"event":{"name":"CHI '23: CHI Conference on Human Factors in Computing Systems","location":"Hamburg Germany","acronym":"CHI '23","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3544548.3580809","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3544548.3580809","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3544548.3580809","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T16:47:16Z","timestamp":1750178836000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3544548.3580809"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,4,19]]},"references-count":70,"alternative-id":["10.1145\/3544548.3580809","10.1145\/3544548"],"URL":"https:\/\/doi.org\/10.1145\/3544548.3580809","relation":{},"subject":[],"published":{"date-parts":[[2023,4,19]]},"assertion":[{"value":"2023-04-19","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}