{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,15]],"date-time":"2025-11-15T17:19:35Z","timestamp":1763227175689,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":75,"publisher":"ACM","license":[{"start":{"date-parts":[[2022,10,8]],"date-time":"2022-10-08T00:00:00Z","timestamp":1665187200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2022,10,8]]},"DOI":"10.1145\/3546155.3546699","type":"proceedings-article","created":{"date-parts":[[2022,9,26]],"date-time":"2022-09-26T15:50:12Z","timestamp":1664207412000},"page":"1-17","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":4,"title":["It Can Be More Than Just a Subservient Assistant. Distinct Roles for the Design of Intelligent Personal Assistants"],"prefix":"10.1145","author":[{"given":"Ronda","family":"Ringfort-Felner","sequence":"first","affiliation":[{"name":"Ubiquitous Design \/ Experience &amp; Interaction, University of Siegen, Germany"}]},{"given":"Matthias","family":"Laschke","sequence":"additional","affiliation":[{"name":"Ubiquitous Design \/ Experience &amp; Interaction, University of Siegen, Germany"}]},{"given":"Robin","family":"Neuhaus","sequence":"additional","affiliation":[{"name":"Ubiquitous Design \/ Experience &amp; Interaction, University of Siegen, Germany"}]},{"given":"Dimitra","family":"Theofanou-F\u00fclbier","sequence":"additional","affiliation":[{"name":"Daimler AG, Germany"}]},{"given":"Marc","family":"Hassenzahl","sequence":"additional","affiliation":[{"name":"Ubiquitous Design \/ Experience &amp; Interaction, University of Siegen, Germany"}]}],"member":"320","published-online":{"date-parts":[[2022,10,8]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1145\/3472307.3484665"},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300233"},{"key":"e_1_3_2_1_3_1","unstructured":"Apple. 2022. Siri does more than ever. Even before you ask. Retrieved from https:\/\/www.apple.com\/siri\/  Apple. 2022. Siri does more than ever. Even before you ask. Retrieved from https:\/\/www.apple.com\/siri\/"},{"volume-title":"Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 1\u201312","author":"Ashktorab Zahra","key":"e_1_3_2_1_4_1","unstructured":"Zahra Ashktorab , Mohit Jain , Q Vera Liao , and Justin D. Weisz . 2019. Resilient Chatbots: Repair Strategy Preferences for Conversational Breakdowns . In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 1\u201312 . DOI:https:\/\/doi.org\/10.1145\/3290605.3300484 10.1145\/3290605.3300484 Zahra Ashktorab, Mohit Jain, Q Vera Liao, and Justin D. Weisz. 2019. Resilient Chatbots: Repair Strategy Preferences for Conversational Breakdowns. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 1\u201312. DOI:https:\/\/doi.org\/10.1145\/3290605.3300484"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1142\/S0219843608001303"},{"key":"e_1_3_2_1_6_1","volume-title":"Social robots for education: A review. Sci. Robot. 3, 21","author":"Belpaeme Tony","year":"2018","unstructured":"Tony Belpaeme , James Kennedy , Aditi Ramachandran , Brian Scassellati , and Fumihide Tanaka . 2018. Social robots for education: A review. Sci. Robot. 3, 21 ( 2018 ). DOI:https:\/\/doi.org\/10.1126\/scirobotics.aat5954 10.1126\/scirobotics.aat5954 Tony Belpaeme, James Kennedy, Aditi Ramachandran, Brian Scassellati, and Fumihide Tanaka. 2018. Social robots for education: A review. Sci. Robot. 3, 21 (2018). DOI:https:\/\/doi.org\/10.1126\/scirobotics.aat5954"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCC.2004.826268"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1177\/105971230000800104"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1145\/3392838"},{"key":"e_1_3_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.7599\/hmr.2016.36.1.17"},{"key":"e_1_3_2_1_11_1","volume-title":"Drumwright","author":"Choi Tae Rang","year":"2021","unstructured":"Tae Rang Choi and Minette E . Drumwright . 2021 . \u201cOK, Google, why do I use you?\u201d Motivations, post-consumption evaluations, and perceptions of voice AI assistants. Telemat. Informatics 62, (2021). DOI:https:\/\/doi.org\/10.1016\/j.tele.2021.101628 10.1016\/j.tele.2021.101628 Tae Rang Choi and Minette E. Drumwright. 2021. \u201cOK, Google, why do I use you?\u201d Motivations, post-consumption evaluations, and perceptions of voice AI assistants. Telemat. Informatics 62, (2021). DOI:https:\/\/doi.org\/10.1016\/j.tele.2021.101628"},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1093\/iwc\/iwz016"},{"volume-title":"Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 1\u201312","author":"Clark Leigh","key":"e_1_3_2_1_13_1","unstructured":"Leigh Clark , Nadia Pantidi , Orla Cooney , Philip Doyle , Diego Garaialde , Justin Edwards , Brendan Spillane , Emer Gilmartin , Christine Murad , Cosmin Munteanu , Vincent Wade , and Benjamin R. Cowan . 2019. What Makes a Good Conversation? Challenges in Designing Truly Conversational Agents . In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 1\u201312 . DOI:https:\/\/doi.org\/10.1145\/3290605.3300705 10.1145\/3290605.3300705 Leigh Clark, Nadia Pantidi, Orla Cooney, Philip Doyle, Diego Garaialde, Justin Edwards, Brendan Spillane, Emer Gilmartin, Christine Murad, Cosmin Munteanu, Vincent Wade, and Benjamin R. Cowan. 2019. What Makes a Good Conversation? Challenges in Designing Truly Conversational Agents. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 1\u201312. DOI:https:\/\/doi.org\/10.1145\/3290605.3300705"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/0950-7051(93)90017-N"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1017\/S0263574703004922"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1109\/ROMAN.2004.1374720"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1109\/IROS.2005.1545189"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376507"},{"key":"e_1_3_2_1_19_1","volume-title":"Robots for Kids: Exploring New Technologies for Learning","author":"Druin Allison","unstructured":"Allison Druin and James Hendler . 2000. Robots for Kids: Exploring New Technologies for Learning ( 1 st ed.). Morgan Kaufmann . Allison Druin and James Hendler. 2000. Robots for Kids: Exploring New Technologies for Learning (1st ed.). Morgan Kaufmann.","edition":"1"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369-011-0094-y"},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2019.07.009"},{"key":"e_1_3_2_1_22_1","first-page":"3","article-title":"A survey of socially interactive robots: Concepts, Design and Applications","volume":"42","author":"Fong Terrence","year":"2003","unstructured":"Terrence Fong , Illah Nourbakhsh , and Kerstin Dautenhahn . 2003 . A survey of socially interactive robots: Concepts, Design and Applications . Rob. Auton. Syst. 42 , 3 \u2013 4 (2003), 143\u2013166. DOI:https:\/\/doi.org\/10.1016\/S0921-8890(02)00372-X 10.1016\/S0921-8890(02)00372-X Terrence Fong, Illah Nourbakhsh, and Kerstin Dautenhahn. 2003. A survey of socially interactive robots: Concepts, Design and Applications. Rob. Auton. Syst. 42, 3\u20134 (2003), 143\u2013166. DOI:https:\/\/doi.org\/10.1016\/S0921-8890(02)00372-X","journal-title":"Rob. Auton. Syst."},{"key":"#cr-split#-e_1_3_2_1_23_1.1","doi-asserted-by":"crossref","unstructured":"Manuel Giuliani and Alois Knoll. 2011. Evaluating Supportive and Instructive Robot Roles in Human-Robot Interaction. Lect. Notes Comput. Sci. (including Subser. Lect. Notes Artif. Intell. Lect. Notes Bioinformatics) 7072 LNAI (2011) 193-203. DOI:https:\/\/doi.org\/10.1007\/978-3-642-25504-5_20 10.1007\/978-3-642-25504-5_20","DOI":"10.1007\/978-3-642-25504-5_20"},{"key":"#cr-split#-e_1_3_2_1_23_1.2","doi-asserted-by":"crossref","unstructured":"Manuel Giuliani and Alois Knoll. 2011. Evaluating Supportive and Instructive Robot Roles in Human-Robot Interaction. Lect. Notes Comput. Sci. (including Subser. Lect. Notes Artif. Intell. Lect. Notes Bioinformatics) 7072 LNAI (2011) 193-203. DOI:https:\/\/doi.org\/10.1007\/978-3-642-25504-5_20","DOI":"10.1007\/978-3-642-25504-5_20"},{"key":"e_1_3_2_1_24_1","volume-title":"Towards Designing Cooperative and Social Conversational Agents for Customer Service. In International Conference on Information Systems (ICIS), 0\u201311","author":"Gnewuch Ulrich","year":"2017","unstructured":"Ulrich Gnewuch , Stefan Morana , and Alexander Maedche . 2017 . Towards Designing Cooperative and Social Conversational Agents for Customer Service. In International Conference on Information Systems (ICIS), 0\u201311 . Ulrich Gnewuch, Stefan Morana, and Alexander Maedche. 2017. Towards Designing Cooperative and Social Conversational Agents for Customer Service. In International Conference on Information Systems (ICIS), 0\u201311."},{"key":"e_1_3_2_1_25_1","volume-title":"Proceedings of the 24th IEEE International Symposium on Robot and Human Interactive Communication, 676\u2013681","author":"Maartje","year":"2015","unstructured":"Maartje M.A. De Graaf and Somaya Ben Allouch. 2015. The Evaluation of Different Roles For Domestic Social Robots . In Proceedings of the 24th IEEE International Symposium on Robot and Human Interactive Communication, 676\u2013681 . DOI:https:\/\/doi.org\/10.1109\/ROMAN. 2015 .7333594 10.1109\/ROMAN.2015.7333594 Maartje M.A. De Graaf and Somaya Ben Allouch. 2015. The Evaluation of Different Roles For Domestic Social Robots. In Proceedings of the 24th IEEE International Symposium on Robot and Human Interactive Communication, 676\u2013681. DOI:https:\/\/doi.org\/10.1109\/ROMAN.2015.7333594"},{"volume-title":"Socialbots and their friends: Digital media and the automation of sociality","author":"Guzman Andrea L.","key":"e_1_3_2_1_26_1","unstructured":"Andrea L. Guzman . 2017. Making AI safe for humans: A conversation with Siri . In Socialbots and their friends: Digital media and the automation of sociality , R. W. Gehl and M. Bakardjieva (eds.). Routledge , New York, NY , 69\u201385. Andrea L. Guzman. 2017. Making AI safe for humans: A conversation with Siri. In Socialbots and their friends: Digital media and the automation of sociality, R. W. Gehl and M. Bakardjieva (eds.). Routledge, New York, NY, 69\u201385."},{"key":"e_1_3_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.1145\/1013115.1013137"},{"key":"e_1_3_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1145\/3436942"},{"volume-title":"It's More Fun to Commute","author":"Hassenzahl Marc","key":"e_1_3_2_1_29_1","unstructured":"Marc Hassenzahl , Matthias Laschke , Kai Eckoldt , Eva Lenz , and Josef Schumann . 2017. It's More Fun to Commute \u201d \u2014 An Example of Using Automotive Interaction Design to Promote Well-Being in Cars. In Automotive User Interfaces: Creating Interactive Experiences in the Car, Gerrit Meixner and Christian M\u00fcller (eds.). Springer , 95\u2013120. DOI:https:\/\/doi.org\/10.1007\/978-3-319-49448-7 10.1007\/978-3-319-49448-7 Marc Hassenzahl, Matthias Laschke, Kai Eckoldt, Eva Lenz, and Josef Schumann. 2017. It's More Fun to Commute\u201d \u2014 An Example of Using Automotive Interaction Design to Promote Well-Being in Cars. In Automotive User Interfaces: Creating Interactive Experiences in the Car, Gerrit Meixner and Christian M\u00fcller (eds.). Springer, 95\u2013120. DOI:https:\/\/doi.org\/10.1007\/978-3-319-49448-7"},{"key":"e_1_3_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.1093\/joc\/jqy026"},{"key":"e_1_3_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.1080\/02763869.2018.1404391"},{"key":"e_1_3_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.5898\/jhri.3.2.huber"},{"volume-title":"Technology and the lifeworld: From garden to earth","author":"Ihde Don","key":"e_1_3_2_1_33_1","unstructured":"Don Ihde . 1990. Technology and the lifeworld: From garden to earth . Indiana University Press . Don Ihde. 1990. Technology and the lifeworld: From garden to earth. Indiana University Press."},{"key":"e_1_3_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1207\/s15327051hci1901&2_4"},{"key":"e_1_3_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1145\/1514095.1514127"},{"key":"e_1_3_2_1_36_1","volume-title":"Designing Personalities of Conversational Agents. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 1\u20136. DOI:https:\/\/doi.org\/10","author":"Kim Hankyung","year":"2019","unstructured":"Hankyung Kim , Gaeun Lee , Youn Kyung Lim , Dong Yoon Koh , and Jung-Mi Park . 2019 . Designing Personalities of Conversational Agents. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 1\u20136. DOI:https:\/\/doi.org\/10 .1145\/3290607.3312887 10.1145\/3290607.3312887 Hankyung Kim, Gaeun Lee, Youn Kyung Lim, Dong Yoon Koh, and Jung-Mi Park. 2019. Designing Personalities of Conversational Agents. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 1\u20136. DOI:https:\/\/doi.org\/10.1145\/3290607.3312887"},{"key":"e_1_3_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/2661435.2661442"},{"key":"e_1_3_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1145\/3419249.3420079"},{"key":"e_1_3_2_1_39_1","volume-title":"Improvising with Machines - Designing Artistic Non-Human Actors. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (CHI EA \u201920)","author":"Laschke Matthias","year":"2020","unstructured":"Matthias Laschke , Robin Neuhaus , Marc Hassenzahl , and Claudius Lazzeroni . 2020 . Improvising with Machines - Designing Artistic Non-Human Actors. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (CHI EA \u201920) , 1\u20137. DOI:https:\/\/doi.org\/10.1145\/3334480.3382825 10.1145\/3334480.3382825 Matthias Laschke, Robin Neuhaus, Marc Hassenzahl, and Claudius Lazzeroni. 2020. Improvising with Machines - Designing Artistic Non-Human Actors. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (CHI EA \u201920), 1\u20137. DOI:https:\/\/doi.org\/10.1145\/3334480.3382825"},{"key":"e_1_3_2_1_40_1","volume-title":"Toward Design Archetypes for Conversational Agent Personality. In IEEE International Conference on Systems, Man, and Cybernetics (SMC), 3221\u20133228","author":"Lessio Nadine","year":"2020","unstructured":"Nadine Lessio and Alexis Morris . 2020 . Toward Design Archetypes for Conversational Agent Personality. In IEEE International Conference on Systems, Man, and Cybernetics (SMC), 3221\u20133228 . DOI:https:\/\/doi.org\/10.1109\/SMC42975.2020.9283254 10.1109\/SMC42975.2020.9283254 Nadine Lessio and Alexis Morris. 2020. Toward Design Archetypes for Conversational Agent Personality. In IEEE International Conference on Systems, Man, and Cybernetics (SMC), 3221\u20133228. DOI:https:\/\/doi.org\/10.1109\/SMC42975.2020.9283254"},{"key":"e_1_3_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.1177\/0961000618759414"},{"key":"e_1_3_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.5555\/3523760.3523900"},{"key":"e_1_3_2_1_43_1","volume-title":"Personification Technologies: Developing Artificial Companions for Older People. Pers. Technol. Dev. Artif. companions older people February","author":"Mival Oli","year":"2004","unstructured":"Oli Mival , Steward Cringean , and David Benyon . 2004 . Personification Technologies: Developing Artificial Companions for Older People. Pers. Technol. Dev. Artif. companions older people February (2004), 1\u20138. Retrieved from https:\/\/www.researchgate.net\/publication\/242522879 Oli Mival, Steward Cringean, and David Benyon. 2004. Personification Technologies: Developing Artificial Companions for Older People. Pers. Technol. Dev. Artif. companions older people February (2004), 1\u20138. Retrieved from https:\/\/www.researchgate.net\/publication\/242522879"},{"key":"e_1_3_2_1_44_1","volume-title":"Abdullah Al Mahmud, and Jian-Jie Dong","author":"Mubin Omar","year":"2013","unstructured":"Omar Mubin , Catherine J. Stevens , Suleman Shahid , Abdullah Al Mahmud, and Jian-Jie Dong . 2013 . A review of the applicability of robots in education. Technol. Educ. Learn . 1, 1 (2013). DOI:https:\/\/doi.org\/10.2316\/journal.209.2013.1.209-0015 10.2316\/journal.209.2013.1.209-0015 Omar Mubin, Catherine J. Stevens, Suleman Shahid, Abdullah Al Mahmud, and Jian-Jie Dong. 2013. A review of the applicability of robots in education. Technol. Educ. Learn. 1, 1 (2013). DOI:https:\/\/doi.org\/10.2316\/journal.209.2013.1.209-0015"},{"key":"e_1_3_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376522"},{"key":"e_1_3_2_1_46_1","volume-title":"Conf. Hum. Factors Comput. Syst. - Proc. (1994","author":"Nielsen Jakob","year":"1994","unstructured":"Jakob Nielsen . 1994 . Enhancing the explanatory power of usability heuristics . Conf. Hum. Factors Comput. Syst. - Proc. (1994 ), 152\u2013158. DOI:https:\/\/doi.org\/10.1145\/191666.191729 10.1145\/191666.191729 Jakob Nielsen. 1994. Enhancing the explanatory power of usability heuristics. Conf. Hum. Factors Comput. Syst. - Proc. (1994), 152\u2013158. DOI:https:\/\/doi.org\/10.1145\/191666.191729"},{"key":"e_1_3_2_1_47_1","doi-asserted-by":"publisher","DOI":"10.1145\/3240167.3240240"},{"key":"e_1_3_2_1_48_1","doi-asserted-by":"publisher","DOI":"10.1145\/2317956.2318008"},{"key":"e_1_3_2_1_49_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376187"},{"key":"e_1_3_2_1_50_1","volume-title":"Voice Assistant and Smart Speaker Users","author":"Petrock Victoria","year":"2020","unstructured":"Victoria Petrock . 2020. Voice Assistant and Smart Speaker Users 2020 . eMarketer. Retrieved from https:\/\/www.emarketer.com\/content\/voice-assistant-and-smart-speaker-users-2020 Victoria Petrock. 2020. Voice Assistant and Smart Speaker Users 2020. eMarketer. Retrieved from https:\/\/www.emarketer.com\/content\/voice-assistant-and-smart-speaker-users-2020"},{"key":"e_1_3_2_1_51_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3174214"},{"key":"e_1_3_2_1_52_1","doi-asserted-by":"publisher","DOI":"10.1145\/3359316"},{"key":"e_1_3_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1145\/3469595.3469607"},{"key":"e_1_3_2_1_54_1","unstructured":"Joanne Pransky. 2004. Social adjustments to a robotic future. (2004) 1\u201310. Retrieved from http:\/\/robot.md\/wp-content\/uploads\/2015\/11\/SFRA.pdf  Joanne Pransky. 2004. Social adjustments to a robotic future. (2004) 1\u201310. Retrieved from http:\/\/robot.md\/wp-content\/uploads\/2015\/11\/SFRA.pdf"},{"key":"e_1_3_2_1_55_1","doi-asserted-by":"publisher","DOI":"10.1145\/3027063.3053246"},{"key":"e_1_3_2_1_56_1","volume-title":"Benton","author":"Radziwill Nicole M.","year":"2017","unstructured":"Nicole M. Radziwill and Morgan C . Benton . 2017 . Evaluating Quality of Chatbots and Intelligent Conversational Agents. April (2017). Retrieved from http:\/\/arxiv.org\/abs\/1704.04579 Nicole M. Radziwill and Morgan C. Benton. 2017. Evaluating Quality of Chatbots and Intelligent Conversational Agents. April (2017). Retrieved from http:\/\/arxiv.org\/abs\/1704.04579"},{"key":"e_1_3_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1002\/mar.21441"},{"volume-title":"The media equation: How people treat computers, television, and new media like real people and places","author":"Reeves Byron","key":"e_1_3_2_1_58_1","unstructured":"Byron Reeves and Clifford Ivar Nass . 1996. The media equation: How people treat computers, television, and new media like real people and places . Cambridge university press . Byron Reeves and Clifford Ivar Nass. 1996. The media equation: How people treat computers, television, and new media like real people and places. Cambridge university press."},{"key":"e_1_3_2_1_59_1","doi-asserted-by":"publisher","DOI":"10.1145\/3492852"},{"key":"e_1_3_2_1_60_1","unstructured":"Ruhi Sarikaya. 2018. Making Alexa more friction-free. amazon science. Retrieved from https:\/\/www.amazon.science\/blog\/making-alexa-more-friction-free  Ruhi Sarikaya. 2018. Making Alexa more friction-free. amazon science. Retrieved from https:\/\/www.amazon.science\/blog\/making-alexa-more-friction-free"},{"key":"e_1_3_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2003.1174284"},{"key":"e_1_3_2_1_62_1","doi-asserted-by":"publisher","DOI":"10.1201\/9781439864043"},{"key":"e_1_3_2_1_63_1","volume-title":"Proceedings of the 2018 Designing Interactive Systems Conference, Association for Computing Machinery, 857\u2013868","author":"Sciuto Alex","year":"1967","unstructured":"Alex Sciuto , Arnita Saini , Jodi Forlizzi , and Jason I. Hong . 2018. \u201cHey Alexa, What's Up?\u201d: Studies of In-Home Conversational Agent Usage . In Proceedings of the 2018 Designing Interactive Systems Conference, Association for Computing Machinery, 857\u2013868 . DOI:https:\/\/doi.org\/10.1145\/3 1967 09.3196772 10.1145\/3196709.3196772 Alex Sciuto, Arnita Saini, Jodi Forlizzi, and Jason I. Hong. 2018. \u201cHey Alexa, What's Up?\u201d: Studies of In-Home Conversational Agent Usage. In Proceedings of the 2018 Designing Interactive Systems Conference, Association for Computing Machinery, 857\u2013868. DOI:https:\/\/doi.org\/10.1145\/3196709.3196772"},{"key":"e_1_3_2_1_64_1","doi-asserted-by":"publisher","DOI":"10.1145\/3479515"},{"key":"e_1_3_2_1_65_1","volume-title":"Designing the User Interface: Strategies for Effective Human-Computer Interaction","author":"Shneiderman Ben","unstructured":"Ben Shneiderman , Catherine Plaisant , Maxine Cohen , Steven Jacobs , and Niklas Elmqvist . 2016. Designing the User Interface: Strategies for Effective Human-Computer Interaction . ( 6 th ed.). Pearson . Ben Shneiderman, Catherine Plaisant, Maxine Cohen, Steven Jacobs, and Niklas Elmqvist. 2016. Designing the User Interface: Strategies for Effective Human-Computer Interaction. (6th ed.). Pearson.","edition":"6"},{"key":"e_1_3_2_1_66_1","doi-asserted-by":"publisher","DOI":"10.1109\/ROMAN.2014.6926371"},{"key":"e_1_3_2_1_67_1","doi-asserted-by":"publisher","DOI":"10.1145\/3196709.3196766"},{"volume-title":"eine Einf\u00fchrung","author":"Stadler Christian","key":"e_1_3_2_1_68_1","unstructured":"Christian Stadler and Sabine Kern . 2010. Psychodrama , eine Einf\u00fchrung . VS Verlag f\u00fcr Sozialwissenschaften. Christian Stadler and Sabine Kern. 2010. Psychodrama, eine Einf\u00fchrung. VS Verlag f\u00fcr Sozialwissenschaften."},{"key":"e_1_3_2_1_69_1","doi-asserted-by":"publisher","DOI":"10.1145\/1518701.1519021"},{"key":"e_1_3_2_1_70_1","doi-asserted-by":"publisher","DOI":"10.1177\/02783640022067922"},{"volume-title":"Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery, 1\u201313","author":"Wang Jinping","key":"e_1_3_2_1_71_1","unstructured":"Jinping Wang , Hyun Yang , Ruosi Shao , Saeed Abdullah , and S. Shyam Sundar . 2020. Alexa as Coach: Leveraging Smart Speakers to Build Social Agents That Reduce Public Speaking Anxiety . In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery, 1\u201313 . DOI:https:\/\/doi.org\/10.1145\/3313831.3376561 10.1145\/3313831.3376561 Jinping Wang, Hyun Yang, Ruosi Shao, Saeed Abdullah, and S. Shyam Sundar. 2020. Alexa as Coach: Leveraging Smart Speakers to Build Social Agents That Reduce Public Speaking Anxiety. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery, 1\u201313. DOI:https:\/\/doi.org\/10.1145\/3313831.3376561"},{"volume-title":"Commun. ACM","author":"Weizenbaum Joseph","key":"e_1_3_2_1_72_1","unstructured":"Joseph Weizenbaum . 1966. ELIZA\u2014a Computer Program for the Study of Natural Language Communication between Man and Machine . In Commun. ACM , Association for Computing Machinery , 36\u201345. DOI:https:\/\/doi.org\/10.1145\/365153.365168 10.1145\/365153.365168 Joseph Weizenbaum. 1966. ELIZA\u2014a Computer Program for the Study of Natural Language Communication between Man and Machine. In Commun. ACM, Association for Computing Machinery, 36\u201345. DOI:https:\/\/doi.org\/10.1145\/365153.365168"},{"key":"e_1_3_2_1_73_1","volume-title":"Better Than Human: About the Psychological Superpowers of Robots. In International Conference on Social Robotics, 993\u20131002","author":"Welge Julika","year":"2016","unstructured":"Julika Welge and Marc Hassenzahl . 2016 . Better Than Human: About the Psychological Superpowers of Robots. In International Conference on Social Robotics, 993\u20131002 . Julika Welge and Marc Hassenzahl. 2016. Better Than Human: About the Psychological Superpowers of Robots. In International Conference on Social Robotics, 993\u20131002."},{"key":"e_1_3_2_1_74_1","volume-title":"Method Card Design Dimensions: A Survey of Card-Based Design Tools. In 14th International Conference on Human-Computer Interaction (INTERACT), Cape Town, South Africa, 479\u2013486","author":"W\u00f6lfel Christiane","year":"2013","unstructured":"Christiane W\u00f6lfel and Timothy Merritt . 2013 . Method Card Design Dimensions: A Survey of Card-Based Design Tools. In 14th International Conference on Human-Computer Interaction (INTERACT), Cape Town, South Africa, 479\u2013486 . DOI:https:\/\/doi.org\/10.1007\/978-3-642-40483-2_34 10.1007\/978-3-642-40483-2_34 Christiane W\u00f6lfel and Timothy Merritt. 2013. Method Card Design Dimensions: A Survey of Card-Based Design Tools. In 14th International Conference on Human-Computer Interaction (INTERACT), Cape Town, South Africa, 479\u2013486. DOI:https:\/\/doi.org\/10.1007\/978-3-642-40483-2_34"}],"event":{"name":"NordiCHI '22: Nordic Human-Computer Interaction Conference","acronym":"NordiCHI '22","location":"Aarhus Denmark"},"container-title":["Nordic Human-Computer Interaction Conference"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3546155.3546699","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3546155.3546699","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T18:10:30Z","timestamp":1750183830000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3546155.3546699"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,10,8]]},"references-count":75,"alternative-id":["10.1145\/3546155.3546699","10.1145\/3546155"],"URL":"https:\/\/doi.org\/10.1145\/3546155.3546699","relation":{},"subject":[],"published":{"date-parts":[[2022,10,8]]},"assertion":[{"value":"2022-10-08","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}