{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,22]],"date-time":"2026-06-22T20:39:21Z","timestamp":1782160761239,"version":"3.54.5"},"reference-count":67,"publisher":"Association for Computing Machinery (ACM)","issue":"CSCW2","license":[{"start":{"date-parts":[[2022,11,7]],"date-time":"2022-11-07T00:00:00Z","timestamp":1667779200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"DOI":"10.13039\/100000001","name":"NSF","doi-asserted-by":"publisher","award":["IIS-1750615,IIS-1910147"],"award-info":[{"award-number":["IIS-1750615,IIS-1910147"]}],"id":[{"id":"10.13039\/100000001","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Proc. ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2022,11,7]]},"abstract":"<jats:p>To address the widespread problem of uncivil behavior, many online discussion platforms employ human moderators to take action against objectionable content, such as removing it or placing sanctions on its authors. Thisreactive paradigm of taking action against already-posted antisocial content is currently the most common form of moderation, and has accordingly underpinned many recent efforts at introducing automation into the moderation process. Comparatively less work has been done to understand other moderation paradigms---such as proactively discouraging the emergence of antisocial behavior rather than reacting to it---and the role algorithmic support can play in these paradigms. In this work, we investigate such a proactive framework for moderation in a case study of a collaborative setting: Wikipedia Talk Pages. We employ a mixed methods approach, combining qualitative and design components for a holistic analysis. Through interviews with moderators, we find that despite a lack of technical and social support, moderators already engage in a number of proactive moderation behaviors, such as preemptively intervening in conversations to keep them on track. Further, we explore how automation could assist with this existing proactive moderation workflow by building a prototype tool, presenting it to moderators, and examining how the assistance it provides might fit into their workflow. The resulting feedback uncovers both strengths and drawbacks of the prototype tool and suggests concrete steps towards further developing such assisting technology so it can most effectively support moderators in their existing proactive moderation workflow.<\/jats:p>","DOI":"10.1145\/3555095","type":"journal-article","created":{"date-parts":[[2022,11,11]],"date-time":"2022-11-11T22:58:54Z","timestamp":1668207534000},"page":"1-27","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":34,"title":["Proactive Moderation of Online Discussions: Existing Practices and the Potential for Algorithmic Support"],"prefix":"10.1145","volume":"6","author":[{"given":"Charlotte","family":"Schluger","sequence":"first","affiliation":[{"name":"Cornell University, Ithaca, NY, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jonathan P.","family":"Chang","sequence":"additional","affiliation":[{"name":"Cornell University, Ithaca, NY, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Cristian","family":"Danescu-Niculescu-Mizil","sequence":"additional","affiliation":[{"name":"Cornell University, Ithaca, NY, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Karen","family":"Levy","sequence":"additional","affiliation":[{"name":"Cornell University, Ithaca, NY, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2022,11,11]]},"reference":[{"key":"e_1_2_2_1_1","first-page":"4","article-title":"Cyberbullying Victimization among Turkish Online Social Utility Members","volume":"13","author":"Akbulut Yavuz","year":"2010","unstructured":"Yavuz Akbulut , Yusuf Levent Sahin , and Bahadir Eristi . 2010 . Cyberbullying Victimization among Turkish Online Social Utility Members . Educational Technology & Society , Vol. 13 , 4 (Oct. 2010). Yavuz Akbulut, Yusuf Levent Sahin, and Bahadir Eristi. 2010. Cyberbullying Victimization among Turkish Online Social Utility Members. Educational Technology & Society, Vol. 13, 4 (Oct. 2010).","journal-title":"Educational Technology & Society"},{"key":"e_1_2_2_2_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.22869"},{"key":"e_1_2_2_3_1","volume-title":"Watts","author":"Billings Matt","year":"2010","unstructured":"Matt Billings and Leon A . Watts . 2010 . Understanding Dispute Resolution Online: Using Text to Reflect Personal and Substantive Issues in Conflict. In Proceedings of CHI. Matt Billings and Leon A. Watts. 2010. Understanding Dispute Resolution Online: Using Text to Reflect Personal and Substantive Issues in Conflict. In Proceedings of CHI."},{"key":"e_1_2_2_4_1","doi-asserted-by":"publisher","DOI":"10.1609\/icwsm.v12i1.15036"},{"key":"e_1_2_2_5_1","volume-title":"Proceedings of FAccT.","author":"Buolamwini Joy","year":"2018","unstructured":"Joy Buolamwini and Timnit Gebru . 2018 . Gender Shades : Intersectional Accuracy Disparities in Commercial Gender Classification . In Proceedings of FAccT. Joy Buolamwini and Timnit Gebru. 2018. Gender Shades : Intersectional Accuracy Disparities in Commercial Gender Classification. In Proceedings of FAccT."},{"key":"e_1_2_2_6_1","volume-title":"Proceedings of CSCW.","author":"Cai Jie","year":"2019","unstructured":"Jie Cai and Donghee Yvette Wohn . 2019 . What Are Effective Strategies of Handling Harassment on Twitch ? Users ' Perspectives . In Proceedings of CSCW. Jie Cai and Donghee Yvette Wohn. 2019. What Are Effective Strategies of Handling Harassment on Twitch ? Users ' Perspectives. In Proceedings of CSCW."},{"key":"e_1_2_2_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/2818048.2819963"},{"key":"e_1_2_2_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/3359276"},{"key":"e_1_2_2_9_1","volume-title":"Proceedings of CSCW.","author":"Chandrasekharan Eshwar","year":"2017","unstructured":"Eshwar Chandrasekharan , Umashanthi Pavalanathan , Anirudh Srinivasan , Adam Glynn , Jacob Eisenstein , and Eric Gilbert . 2017 . You Can 't Stay Here : The Efficacy of Reddit 's 2015 Ban Examined Through Hate Speech . In Proceedings of CSCW. Eshwar Chandrasekharan, Umashanthi Pavalanathan, Anirudh Srinivasan, Adam Glynn, Jacob Eisenstein, and Eric Gilbert. 2017. You Can 't Stay Here : The Efficacy of Reddit 's 2015 Ban Examined Through Hate Speech. In Proceedings of CSCW."},{"key":"e_1_2_2_10_1","volume-title":"Proceedings of CSCW.","author":"Chandrasekharan Eshwar","year":"2018","unstructured":"Eshwar Chandrasekharan , Mattia Samory , Shagun Jhaver , Hunter Charvat , Amy Bruckman , Cliff Lampe , Jacob Eisenstein , and Eric Gilbert . 2018 . The Internet 's Hidden Rules : An Empirical Study of Reddit Norm Violations at Micro, Meso, and Macro Scales . In Proceedings of CSCW. Eshwar Chandrasekharan, Mattia Samory, Shagun Jhaver, Hunter Charvat, Amy Bruckman, Cliff Lampe, Jacob Eisenstein, and Eric Gilbert. 2018. The Internet 's Hidden Rules : An Empirical Study of Reddit Norm Violations at Micro, Meso, and Macro Scales. In Proceedings of CSCW."},{"key":"e_1_2_2_11_1","volume-title":"Proceedings of SIGDIAL.","author":"Chang Jonathan P.","year":"2020","unstructured":"Jonathan P. Chang , Caleb Chiam , Liye Fu , Andrew Wang , Justine Zhang , and Cristian Danescu-Niculescu-Mizil . 2020 . ConvoKit : A Toolkit for the Analysis of Conversations . In Proceedings of SIGDIAL. Jonathan P. Chang, Caleb Chiam, Liye Fu, Andrew Wang, Justine Zhang, and Cristian Danescu-Niculescu-Mizil. 2020. ConvoKit : A Toolkit for the Analysis of Conversations. In Proceedings of SIGDIAL."},{"key":"e_1_2_2_12_1","volume-title":"Chang and Cristian Danescu-Niculescu-Mizil","author":"Jonathan","year":"2019","unstructured":"Jonathan P. Chang and Cristian Danescu-Niculescu-Mizil . 2019 a. Trajectories of Blocked Community Members : Redemption, Recidivism and Departure. In Proceedings of WWW. Jonathan P. Chang and Cristian Danescu-Niculescu-Mizil. 2019a. Trajectories of Blocked Community Members : Redemption, Recidivism and Departure. In Proceedings of WWW."},{"key":"e_1_2_2_13_1","volume-title":"Chang and Cristian Danescu-Niculescu-Mizil","author":"Jonathan","year":"2019","unstructured":"Jonathan P. Chang and Cristian Danescu-Niculescu-Mizil . 2019 b. Trouble on the Horizon : Forecasting the Derailment of Online Conversations as They Develop. In Proceedings of EMNLP. Jonathan P. Chang and Cristian Danescu-Niculescu-Mizil. 2019b. Trouble on the Horizon : Forecasting the Derailment of Online Conversations as They Develop. In Proceedings of EMNLP."},{"key":"e_1_2_2_14_1","doi-asserted-by":"publisher","DOI":"10.1145\/2145204.2145265"},{"key":"e_1_2_2_15_1","doi-asserted-by":"publisher","DOI":"10.1609\/icwsm.v11i1.14955"},{"key":"e_1_2_2_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300372"},{"key":"e_1_2_2_17_1","volume-title":"Proceedings of FAccT.","author":"Duarte Natasha","year":"2018","unstructured":"Natasha Duarte and Emma Llans\u00f3 . 2018 . Mixed Messages ? The Limits of Automated Social Media Content Analysis . In Proceedings of FAccT. Natasha Duarte and Emma Llans\u00f3. 2018. Mixed Messages ? The Limits of Automated Social Media Content Analysis. In Proceedings of FAccT."},{"key":"e_1_2_2_18_1","first-page":"1","article-title":"The Magic Sauce : Practices of Facilitation in Online Policy Deliberation","volume":"12","author":"Epstein Dmitry","year":"2020","unstructured":"Dmitry Epstein and Gilly Leshed . 2020 . The Magic Sauce : Practices of Facilitation in Online Policy Deliberation . Journal of Deliberative Democracy , Vol. 12 , 1 (May 2020). Dmitry Epstein and Gilly Leshed. 2020. The Magic Sauce : Practices of Facilitation in Online Policy Deliberation. Journal of Deliberative Democracy, Vol. 12, 1 (May 2020).","journal-title":"Journal of Deliberative Democracy"},{"key":"e_1_2_2_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/344949.345004"},{"key":"e_1_2_2_20_1","volume-title":"Proceedings of ALW.","author":"Utpal Kumar Sikdar Bj\u00f6rn","year":"2017","unstructured":"Bj\u00f6rn Gamb\"ack and Utpal Kumar Sikdar . 2017 . Using Convolutional Neural Networks to Classify Hate-Speech . In Proceedings of ALW. Bj\u00f6rn Gamb\"ack and Utpal Kumar Sikdar. 2017. Using Convolutional Neural Networks to Classify Hate-Speech. In Proceedings of ALW."},{"key":"e_1_2_2_21_1","volume-title":"Proceedings of CSCW.","author":"Stuart Geiger R.","year":"2010","unstructured":"R. Stuart Geiger and David Ribes . 2010 . The Work of Sustaining Order in Wikipedia: The Banning of a Vandal . In Proceedings of CSCW. R. Stuart Geiger and David Ribes. 2010. The Work of Sustaining Order in Wikipedia: The Banning of a Vandal. In Proceedings of CSCW."},{"key":"e_1_2_2_22_1","doi-asserted-by":"publisher","DOI":"10.1145\/3392822"},{"key":"e_1_2_2_23_1","volume-title":"Content Moderation, and the Hidden Decisions That Shape Social Media","author":"Gillespie Tarleton","unstructured":"Tarleton Gillespie . 2018. Custodians of the Internet : Platforms , Content Moderation, and the Hidden Decisions That Shape Social Media . Yale University Press , New Haven . Tarleton Gillespie. 2018. Custodians of the Internet : Platforms, Content Moderation, and the Hidden Decisions That Shape Social Media. Yale University Press, New Haven."},{"key":"e_1_2_2_24_1","volume-title":"Big Data & Society (July","author":"Gillespie Tarleton","year":"2020","unstructured":"Tarleton Gillespie . 2020. Content Moderation , AI , and the Question of Scale:. Big Data & Society (July 2020 ). Tarleton Gillespie. 2020. Content Moderation, AI, and the Question of Scale:. Big Data & Society (July 2020)."},{"key":"e_1_2_2_25_1","doi-asserted-by":"publisher","DOI":"10.14763\/2020.4.1512"},{"key":"e_1_2_2_26_1","first-page":"1","article-title":"The Virtues of Moderation","volume":"17","author":"Grimmelmann James","year":"2015","unstructured":"James Grimmelmann . 2015 . The Virtues of Moderation . Yale Journal of Law and Technology , Vol. 17 , 1 (Sept. 2015). James Grimmelmann. 2015. The Virtues of Moderation. Yale Journal of Law and Technology, Vol. 17, 1 (Sept. 2015).","journal-title":"Yale Journal of Law and Technology"},{"key":"e_1_2_2_27_1","doi-asserted-by":"publisher","DOI":"10.1145\/1531674.1531727"},{"key":"e_1_2_2_28_1","volume-title":"Proceedings of CSCW.","author":"Halfaker Aaron","unstructured":"Aaron Halfaker and R. Stuart Geiger . 2020. ORES : Lowering Barriers with Participatory Machine Learning in Wikipedia . In Proceedings of CSCW. Aaron Halfaker and R. Stuart Geiger. 2020. ORES : Lowering Barriers with Participatory Machine Learning in Wikipedia. In Proceedings of CSCW."},{"key":"e_1_2_2_29_1","doi-asserted-by":"publisher","DOI":"10.1177\/0002764212469365"},{"key":"e_1_2_2_30_1","doi-asserted-by":"publisher","DOI":"10.1145\/2038558.2038585"},{"key":"e_1_2_2_31_1","doi-asserted-by":"publisher","DOI":"10.1145\/2038558.2038575"},{"key":"e_1_2_2_32_1","unstructured":"Christophe Henner and Maria Sefidari. 2016. Wikimedia Foundation Board on Healthy Wikimedia Community Culture Inclusivity and Safe Spaces textendash Wikimedia Blog. https:\/\/blog.wikimedia.org\/2016\/12\/08\/board-culture-inclusivity-safe-spaces\/  Christophe Henner and Maria Sefidari. 2016. Wikimedia Foundation Board on Healthy Wikimedia Community Culture Inclusivity and Safe Spaces textendash Wikimedia Blog. https:\/\/blog.wikimedia.org\/2016\/12\/08\/board-culture-inclusivity-safe-spaces\/"},{"key":"e_1_2_2_33_1","doi-asserted-by":"publisher","DOI":"10.1145\/3392855"},{"key":"e_1_2_2_34_1","doi-asserted-by":"publisher","DOI":"10.1145\/3359294"},{"key":"e_1_2_2_35_1","doi-asserted-by":"publisher","DOI":"10.1145\/3338243"},{"key":"e_1_2_2_36_1","doi-asserted-by":"publisher","DOI":"10.1145\/3479525"},{"key":"e_1_2_2_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/3185593"},{"key":"e_1_2_2_38_1","volume-title":"Perspectives on Harmful Speech Online","author":"Johnson Amy","unstructured":"Amy Johnson . 2017. The Multiple Harms of Sea Lions . In Perspectives on Harmful Speech Online . Berkman Klein Center for Internet & Society . Amy Johnson. 2017. The Multiple Harms of Sea Lions. In Perspectives on Harmful Speech Online. Berkman Klein Center for Internet & Society."},{"key":"e_1_2_2_39_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/P19-1357"},{"key":"e_1_2_2_40_1","volume-title":"Building Successful Online Communities : Evidence-Based Social Design","author":"Kiesler Sara","unstructured":"Sara Kiesler , Robert Kraut , Paul Resnick , and Aniket Kittur . 2012. Regulating Behavior in Online Communities . In Building Successful Online Communities : Evidence-Based Social Design , Paul Resnick and Robert Kraut (Eds.). MIT Press . Sara Kiesler, Robert Kraut, Paul Resnick, and Aniket Kittur. 2012. Regulating Behavior in Online Communities. In Building Successful Online Communities : Evidence-Based Social Design, Paul Resnick and Robert Kraut (Eds.). MIT Press."},{"key":"e_1_2_2_41_1","volume-title":"Kraut","author":"Kittur Aniket","year":"2008","unstructured":"Aniket Kittur and Robert E . Kraut . 2008 . Harnessing the Wisdom of Crowds in Wikipedia : Quality Through Coordination. In Proceedings of CSCW. Aniket Kittur and Robert E. Kraut. 2008. Harnessing the Wisdom of Crowds in Wikipedia : Quality Through Coordination. In Proceedings of CSCW."},{"key":"e_1_2_2_42_1","volume-title":"Chi","author":"Kittur Aniket","year":"2007","unstructured":"Aniket Kittur , Bongwon Suh , Bryan A. Pendleton , and Ed H . Chi . 2007 . He Says, She Says : Conflict and Coordination in Wikipedia. In Proceedings of CHI. Aniket Kittur, Bongwon Suh, Bryan A. Pendleton, and Ed H. Chi. 2007. He Says, She Says: Conflict and Coordination in Wikipedia. In Proceedings of CHI."},{"key":"e_1_2_2_43_1","doi-asserted-by":"publisher","DOI":"10.1145\/2145204.2145249"},{"key":"e_1_2_2_44_1","doi-asserted-by":"publisher","DOI":"10.1145\/2207676.2208621"},{"key":"e_1_2_2_45_1","doi-asserted-by":"publisher","DOI":"10.1145\/985692.985761"},{"key":"e_1_2_2_46_1","doi-asserted-by":"publisher","DOI":"10.1609\/icwsm.v12i1.15022"},{"key":"e_1_2_2_47_1","volume-title":"When All You Have Is a Banhammer : The Social and Communicative Work of Volunteer Moderators. Thesis","author":"Claudia Claudia","unstructured":"Claudia ( Claudia Wai Yu) Lo . 2018. When All You Have Is a Banhammer : The Social and Communicative Work of Volunteer Moderators. Thesis . Massachusetts Institute of Technology . Claudia (Claudia Wai Yu) Lo. 2018. When All You Have Is a Banhammer : The Social and Communicative Work of Volunteer Moderators. Thesis. Massachusetts Institute of Technology."},{"key":"e_1_2_2_48_1","first-page":"2","article-title":"The Civic Labor of Volunteer Moderators Online","volume":"5","author":"Matias J. Nathan","year":"2019","unstructured":"J. Nathan Matias . 2019 . The Civic Labor of Volunteer Moderators Online . Social Media Society , Vol. 5 , 2 (April 2019). J. Nathan Matias. 2019. The Civic Labor of Volunteer Moderators Online. Social Media Society, Vol. 5, 2 (April 2019).","journal-title":"Social Media Society"},{"key":"e_1_2_2_49_1","volume-title":"Proceedings of ICIS.","author":"McGillicuddy Aiden R","year":"2016","unstructured":"Aiden R McGillicuddy , Jean-Gregoire Bernard , and Jocelyn Ann Cranefield . 2016 . Controlling Bad Behavior in Online Communities : An Examination of Moderation Work . In Proceedings of ICIS. Aiden R McGillicuddy, Jean-Gregoire Bernard, and Jocelyn Ann Cranefield. 2016. Controlling Bad Behavior in Online Communities : An Examination of Moderation Work. In Proceedings of ICIS."},{"key":"e_1_2_2_50_1","volume-title":"Morgan and Aaron Halfaker","author":"Jonathan","year":"2018","unstructured":"Jonathan T. Morgan and Aaron Halfaker . 2018 . Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention. In Proceedings of OpenSym. Jonathan T. Morgan and Aaron Halfaker. 2018. Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention. In Proceedings of OpenSym."},{"key":"e_1_2_2_51_1","doi-asserted-by":"publisher","DOI":"10.1145\/2872427.2883062"},{"key":"e_1_2_2_52_1","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858389"},{"key":"e_1_2_2_53_1","doi-asserted-by":"publisher","DOI":"10.1037\/0012-1649.43.3.564"},{"key":"e_1_2_2_54_1","volume-title":"Smith","author":"Sap Maarten","year":"2019","unstructured":"Maarten Sap , Dallas Card , Saadia Gabriel , Yejin Choi , and Noah A . Smith . 2019 . The Risk of Racial Bias in Hate Speech Detection. In Proceedings of ACL. Maarten Sap, Dallas Card, Saadia Gabriel, Yejin Choi, and Noah A. Smith. 2019. The Risk of Racial Bias in Hate Speech Detection. In Proceedings of ACL."},{"key":"e_1_2_2_55_1","doi-asserted-by":"publisher","DOI":"10.1145\/3415178"},{"key":"e_1_2_2_56_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300836"},{"key":"e_1_2_2_57_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444820964968"},{"key":"e_1_2_2_58_1","doi-asserted-by":"publisher","DOI":"10.1145\/2998181.2998277"},{"key":"e_1_2_2_59_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444818821316"},{"key":"e_1_2_2_60_1","doi-asserted-by":"publisher","DOI":"10.1145\/3359265"},{"key":"e_1_2_2_61_1","volume-title":"Shruti Sannon, and Natalya N. Bazarova.","author":"Taylor Samuel Hardman","year":"2019","unstructured":"Samuel Hardman Taylor , Dominic DiFranzo , Yoon Hyung Choi , Shruti Sannon, and Natalya N. Bazarova. 2019 . Accountability and Empathy by Design : Encouraging Bystander Intervention to Cyberbullying on Social Media. In Proceedings of CSCW. Samuel Hardman Taylor, Dominic DiFranzo, Yoon Hyung Choi, Shruti Sannon, and Natalya N. Bazarova. 2019. Accountability and Empathy by Design : Encouraging Bystander Intervention to Cyberbullying on Social Media. In Proceedings of CSCW."},{"key":"e_1_2_2_62_1","volume-title":"Proceedings of NAACL.","author":"Wiegand Michael","year":"2019","unstructured":"Michael Wiegand , Josef Ruppenhofer , and Thomas Kleinbauer . 2019 . Detection of Abusive Language : The Problem of Biased Datasets . In Proceedings of NAACL. Michael Wiegand, Josef Ruppenhofer, and Thomas Kleinbauer. 2019. Detection of Abusive Language : The Problem of Biased Datasets. In Proceedings of NAACL."},{"key":"e_1_2_2_63_1","unstructured":"Wikimedia Support and Safety Team. 2015. Harassment Survey. https:\/\/upload.wikimedia.org\/wikipedia\/commons\/5\/52\/Harassment_Survey_2015_-_Results_Report.pdf  Wikimedia Support and Safety Team. 2015. Harassment Survey. https:\/\/upload.wikimedia.org\/wikipedia\/commons\/5\/52\/Harassment_Survey_2015_-_Results_Report.pdf"},{"key":"e_1_2_2_64_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300390"},{"key":"e_1_2_2_65_1","doi-asserted-by":"publisher","DOI":"10.1145\/3038912.3052591"},{"key":"e_1_2_2_66_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/P18-1125"},{"key":"e_1_2_2_67_1","volume-title":"Nickerson","author":"Zheng Lei","year":"2019","unstructured":"Lei (Nico) Zheng , Christopher M. Albano , Neev M. Vora , Feng Mai , and Jeffrey V . Nickerson . 2019 . The Roles Bots Play in Wikipedia. In Proceedings of CSCW. Lei (Nico) Zheng, Christopher M. Albano, Neev M. Vora, Feng Mai, and Jeffrey V. Nickerson. 2019. The Roles Bots Play in Wikipedia. In Proceedings of CSCW."}],"container-title":["Proceedings of the ACM on Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3555095","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3555095","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3555095","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T16:46:51Z","timestamp":1750178811000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3555095"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,11,7]]},"references-count":67,"journal-issue":{"issue":"CSCW2","published-print":{"date-parts":[[2022,11,7]]}},"alternative-id":["10.1145\/3555095"],"URL":"https:\/\/doi.org\/10.1145\/3555095","relation":{},"ISSN":["2573-0142"],"issn-type":[{"value":"2573-0142","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,11,7]]},"assertion":[{"value":"2022-11-11","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}