{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,13]],"date-time":"2026-03-13T04:50:46Z","timestamp":1773377446015,"version":"3.50.1"},"reference-count":88,"publisher":"Association for Computing Machinery (ACM)","issue":"CSCW2","license":[{"start":{"date-parts":[[2022,11,7]],"date-time":"2022-11-07T00:00:00Z","timestamp":1667779200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"DOI":"10.13039\/501100000923","name":"Australian Research Council","doi-asserted-by":"publisher","award":["FT170100420"],"award-info":[{"award-number":["FT170100420"]}],"id":[{"id":"10.13039\/501100000923","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Proc. ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2022,11,7]]},"abstract":"<jats:p>Social robots have the potential to augment the care provided to older adults in residential aged care homes. However, social robots can only be valuable in aged care if care staff successfully incorporate them into their ongoing care practices beyond a limited research period. This study examines the benefits and challenges of using different types of social robots in real-world practices from care staff perspectives. We conducted semi-structured interviews with eleven staff members who have first-hand experience of employing robots in their work. Our findings highlight the entangled relationships among the actors in the older adult\/carer\/robot triad. We discuss the role of robots in supporting a mutually beneficial relationship between care staff and older adults, and how robopets and humanoid robots impact care staff in different ways. Finally, we offer recommendations for the future deployment of robots. We argue that sustainable deployment of robots in care practice might involve recognizing and promoting positive impacts for both human parties in the triad, and that the practice of using robots needs to align with the needs and interests of both caregivers and care recipients.<\/jats:p>","DOI":"10.1145\/3555220","type":"journal-article","created":{"date-parts":[[2022,11,11]],"date-time":"2022-11-11T22:59:06Z","timestamp":1668207546000},"page":"1-23","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":32,"title":["Social Robots in Aged Care: Care Staff Experiences and Perspectives on Robot Benefits and Challenges"],"prefix":"10.1145","volume":"6","author":[{"given":"Shuai","family":"Yuan","sequence":"first","affiliation":[{"name":"University of Melbourne, Melbourne, VIC, Australia"}]},{"given":"Simon","family":"Coghlan","sequence":"additional","affiliation":[{"name":"University of Melbourne, Melbourne, VIC, Australia"}]},{"given":"Reeva","family":"Lederman","sequence":"additional","affiliation":[{"name":"University of Melbourne, Melbourne, VIC, Australia"}]},{"given":"Jenny","family":"Waycott","sequence":"additional","affiliation":[{"name":"University of Melbourne, Melbourne, VIC, Australia"}]}],"member":"320","published-online":{"date-parts":[[2022,11,11]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1111\/opn.12239"},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2017-018815"},{"key":"e_1_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-25554-5_2"},{"key":"e_1_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1017\/S1041610216000570"},{"key":"e_1_2_1_5_1","first-page":"1","article-title":"Humanoid robots in the care of older persons: A scoping review","volume":"0","author":"Andtfolk Malin","year":"2021","unstructured":"Malin Andtfolk , Linda Nyholm , Hilde Eide , and Lisbeth Fagerstr\u00f6m . 2021 . Humanoid robots in the care of older persons: A scoping review . Assistive Technology , Vol. 0 , 0 (2021), 1 -- 9 . https:\/\/doi.org\/10.1080\/10400435.2021.1880493 PMID: 33481675. 10.1080\/10400435.2021.1880493 Malin Andtfolk, Linda Nyholm, Hilde Eide, and Lisbeth Fagerstr\u00f6m. 2021. Humanoid robots in the care of older persons: A scoping review. Assistive Technology, Vol. 0, 0 (2021), 1--9. https:\/\/doi.org\/10.1080\/10400435.2021.1880493 PMID: 33481675.","journal-title":"Assistive Technology"},{"key":"e_1_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1080\/17483107.2020.1753831"},{"key":"e_1_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/3434176"},{"key":"e_1_2_1_8_1","unstructured":"Tom L Beauchamp James F Childress etal 2001. Principles of biomedical ethics. Oxford University Press USA.  Tom L Beauchamp James F Childress et al. 2001. Principles of biomedical ethics. Oxford University Press USA."},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1080\/10400435.2014.978916"},{"key":"e_1_2_1_10_1","volume-title":"Proceedings of the Seventh Annual ACM\/IEEE International Conference on Human-Robot Interaction","author":"Beer Jenay M.","unstructured":"Jenay M. Beer , Cory-Ann Smarr , Tiffany L. Chen , Akanksha Prakash , Tracy L. Mitzner , Charles C. Kemp , and Wendy A. Rogers . 2012. The Domesticated Robot: Design Guidelines for Assisting Older Adults to Age in Place . In Proceedings of the Seventh Annual ACM\/IEEE International Conference on Human-Robot Interaction ( Boston, Massachusetts, USA) (HRI '12). Association for Computing Machinery, New York, NY, USA, 335--342. https:\/\/doi.org\/10.1145\/2157689.2157806 10.1145\/2157689.2157806 Jenay M. Beer, Cory-Ann Smarr, Tiffany L. Chen, Akanksha Prakash, Tracy L. Mitzner, Charles C. Kemp, and Wendy A. Rogers. 2012. The Domesticated Robot: Design Guidelines for Assisting Older Adults to Age in Place. In Proceedings of the Seventh Annual ACM\/IEEE International Conference on Human-Robot Interaction (Boston, Massachusetts, USA) (HRI '12). Association for Computing Machinery, New York, NY, USA, 335--342. https:\/\/doi.org\/10.1145\/2157689.2157806"},{"key":"e_1_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1155\/2016\/8569602"},{"key":"e_1_2_1_12_1","volume-title":"Jones","author":"Bradwell Hannah L.","year":"2020","unstructured":"Hannah L. Bradwell , Rhona Winnington , Serge Thill , and Ray B . Jones . 2020 . Longitudinal Diary Data: Six Months Real-World Implementation of Affordable Companion Robots for Older People in Supported Living. In Companion of the 2020 ACM\/IEEE International Conference on Human-Robot Interaction (Cambridge, United Kingdom) (HRI '20). Association for Computing Machinery , New York, NY, USA, 148--150. https:\/\/doi.org\/10.1145\/3371382.3378256 10.1145\/3371382.3378256 Hannah L. Bradwell, Rhona Winnington, Serge Thill, and Ray B. Jones. 2020. Longitudinal Diary Data: Six Months Real-World Implementation of Affordable Companion Robots for Older People in Supported Living. In Companion of the 2020 ACM\/IEEE International Conference on Human-Robot Interaction (Cambridge, United Kingdom) (HRI '20). Association for Computing Machinery, New York, NY, USA, 148--150. https:\/\/doi.org\/10.1145\/3371382.3378256"},{"key":"e_1_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1191\/1478088706qp063oa"},{"key":"e_1_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.4017\/gt.2009.08.02.002.00"},{"key":"e_1_2_1_15_1","volume-title":"Exploring Human-Robot Interaction with the Elderly: Results from a Ten-Week Case Study in a Care Home","author":"Carros Felix","unstructured":"Felix Carros , Johanna Meurer , Diana L\u00f6ffler , David Unbehaun , Sarah Matthies , Inga Koch , Rainer Wieching , Dave Randall , Marc Hassenzahl , and Volker Wulf . 2020. Exploring Human-Robot Interaction with the Elderly: Results from a Ten-Week Case Study in a Care Home . Association for Computing Machinery , New York, NY, USA , 1--12. https:\/\/doi.org\/10.1145\/3313831.3376402 10.1145\/3313831.3376402 Felix Carros, Johanna Meurer, Diana L\u00f6ffler, David Unbehaun, Sarah Matthies, Inga Koch, Rainer Wieching, Dave Randall, Marc Hassenzahl, and Volker Wulf. 2020. Exploring Human-Robot Interaction with the Elderly: Results from a Ten-Week Case Study in a Care Home. Association for Computing Machinery, New York, NY, USA, 1--12. https:\/\/doi.org\/10.1145\/3313831.3376402"},{"key":"e_1_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/3292147.3292214"},{"key":"e_1_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1145\/2696454.2696472"},{"key":"e_1_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369-019-00613-z"},{"key":"e_1_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1109\/IROS.2009.5354523"},{"key":"e_1_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1145\/3449178"},{"key":"e_1_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2014.07.012"},{"key":"e_1_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1017\/S1463423618000105"},{"key":"e_1_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1080\/14635240.2001.10806140"},{"key":"e_1_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICORR.2005.1501143"},{"key":"e_1_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1109\/ARSO.2009.5587059"},{"key":"e_1_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369-016-0391-6"},{"key":"e_1_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.2307\/1912352"},{"key":"e_1_2_1_28_1","volume-title":"Exploring the Design of Tailored Virtual Reality Experiences for People with Dementia","author":"Hodge James","unstructured":"James Hodge , Madeline Balaam , Sandra Hastings , and Kellie Morrissey . 2018. Exploring the Design of Tailored Virtual Reality Experiences for People with Dementia . Association for Computing Machinery , New York, NY, USA , 1--13. https:\/\/doi.org\/10.1145\/3173574.3174088 10.1145\/3173574.3174088 James Hodge, Madeline Balaam, Sandra Hastings, and Kellie Morrissey. 2018. Exploring the Design of Tailored Virtual Reality Experiences for People with Dementia. Association for Computing Machinery, New York, NY, USA, 1--13. https:\/\/doi.org\/10.1145\/3173574.3174088"},{"key":"e_1_2_1_29_1","volume-title":"The Interactive Enactment of Care Technologies and Its Implications for Human-Robot-Interaction in Care","author":"Hornecker Eva","year":"1924","unstructured":"Eva Hornecker , Andreas Bischof , Philipp Graf , Lena Franzkowiak , and Norbert Kr\u00fcger . 2020. The Interactive Enactment of Care Technologies and Its Implications for Human-Robot-Interaction in Care . Association for Computing Machinery , New York, NY, USA . https:\/\/doi.org\/10.1145\/34 1924 9.3420103 10.1145\/3419249.3420103 Eva Hornecker, Andreas Bischof, Philipp Graf, Lena Franzkowiak, and Norbert Kr\u00fcger. 2020. The Interactive Enactment of Care Technologies and Its Implications for Human-Robot-Interaction in Care. Association for Computing Machinery, New York, NY, USA. https:\/\/doi.org\/10.1145\/3419249.3420103"},{"key":"e_1_2_1_30_1","volume-title":"Healthcare","volume":"7","author":"Huisman Chantal","year":"2019","unstructured":"Chantal Huisman and Helianthe Kort . 2019 . Two-Year Use of Care Robot Zora in Dutch Nursing Homes: An Evaluation Study . Healthcare , Vol. 7 , 1 (2019). https:\/\/doi.org\/10.3390\/healthcare7010031 10.3390\/healthcare7010031 Chantal Huisman and Helianthe Kort. 2019. Two-Year Use of Care Robot Zora in Dutch Nursing Homes: An Evaluation Study. Healthcare, Vol. 7, 1 (2019). https:\/\/doi.org\/10.3390\/healthcare7010031"},{"key":"e_1_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12877-019-1244-6"},{"key":"e_1_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1145\/1957656.1957816"},{"key":"e_1_2_1_33_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369-020-00619-y"},{"key":"e_1_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1145\/3208975"},{"key":"e_1_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0200031"},{"key":"e_1_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1145\/2544104"},{"key":"e_1_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2016.1275435"},{"key":"e_1_2_1_38_1","article-title":"Impacts of Low-cost Robotic Pets for Older Adults and People With Dementia","volume":"8","author":"Koh Wei Qi","year":"2021","unstructured":"Wei Qi Koh , Faith Xin Hui Ang , and Dympna Casey . 2021 . Impacts of Low-cost Robotic Pets for Older Adults and People With Dementia : Scoping Review. JMIR Rehabilitation and Assistive Technologies , Vol. 8 , 1 (12 Feb 2021), e25340. https:\/\/doi.org\/10.2196\/25340 10.2196\/25340 Wei Qi Koh, Faith Xin Hui Ang, and Dympna Casey. 2021. Impacts of Low-cost Robotic Pets for Older Adults and People With Dementia: Scoping Review. JMIR Rehabilitation and Assistive Technologies, Vol. 8, 1 (12 Feb 2021), e25340. https:\/\/doi.org\/10.2196\/25340","journal-title":"Scoping Review. JMIR Rehabilitation and Assistive Technologies"},{"key":"e_1_2_1_39_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.gerinurse.2016.08.003"},{"key":"e_1_2_1_40_1","volume-title":"Urszula Skrobas, Katarzyna Grabowska-Aleksandrowicz, Dorota Szczniak-Staczyk, and Konrad Rejdak.","author":"Korchut Agnieszka","year":"2017","unstructured":"Agnieszka Korchut , Sebastian Szklener , Carla Abdelnour , Natalia Tantinya , Joan Hern\u00e1ndez-Farigola , Joan Carles Ribes , Urszula Skrobas, Katarzyna Grabowska-Aleksandrowicz, Dorota Szczniak-Staczyk, and Konrad Rejdak. 2017 . Challenges for Service Robots-Requirements of Elderly Adults with Cognitive Impairments. Frontiers in Neurology , Vol. 8 (2017). https:\/\/doi.org\/10.3389\/fneur.2017.00228 10.3389\/fneur.2017.00228 Agnieszka Korchut, Sebastian Szklener, Carla Abdelnour, Natalia Tantinya, Joan Hern\u00e1ndez-Farigola, Joan Carles Ribes, Urszula Skrobas, Katarzyna Grabowska-Aleksandrowicz, Dorota Szczniak-Staczyk, and Konrad Rejdak. 2017. Challenges for Service Robots-Requirements of Elderly Adults with Cognitive Impairments. Frontiers in Neurology, Vol. 8 (2017). https:\/\/doi.org\/10.3389\/fneur.2017.00228"},{"key":"e_1_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.1145\/3274372"},{"key":"e_1_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.1145\/2901790.2901811"},{"key":"e_1_2_1_43_1","doi-asserted-by":"publisher","DOI":"10.1145\/2909824.3020237"},{"key":"e_1_2_1_44_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12963-020-00234-z"},{"key":"e_1_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1145\/2755562"},{"key":"e_1_2_1_46_1","doi-asserted-by":"publisher","DOI":"10.1017\/S1041610217002617"},{"key":"e_1_2_1_47_1","volume-title":"Workers' Wellbeing, and Quality of Care: An Introduction to the System-Based Perspective of Healthy Healthcare. In Integrating the Organization of Health Services, Worker Wellbeing and Quality of Care","author":"L\u00f8vseth Lise Tevik","unstructured":"Lise Tevik L\u00f8vseth and Annet H de Lange . 2020. Integrating Organisation of Healthcare Services , Workers' Wellbeing, and Quality of Care: An Introduction to the System-Based Perspective of Healthy Healthcare. In Integrating the Organization of Health Services, Worker Wellbeing and Quality of Care . Springer , 3--14. Lise Tevik L\u00f8vseth and Annet H de Lange. 2020. Integrating Organisation of Healthcare Services, Workers' Wellbeing, and Quality of Care: An Introduction to the System-Based Perspective of Healthy Healthcare. In Integrating the Organization of Health Services, Worker Wellbeing and Quality of Care. Springer, 3--14."},{"key":"e_1_2_1_48_1","volume-title":"Lisa Renee Umbell, Melissa Ann Garner, Sharon Maiewski, and Jeanne Wenos.","author":"Marsilio Jillian Nicole","year":"2018","unstructured":"Jillian Nicole Marsilio , Samantha Virginia McKittrick , Lisa Renee Umbell, Melissa Ann Garner, Sharon Maiewski, and Jeanne Wenos. 2018 . Effects of a robotic cat on agitation and quality of life in individuals with dementia in a long-term care facility. (2018). Jillian Nicole Marsilio, Samantha Virginia McKittrick, Lisa Renee Umbell, Melissa Ann Garner, Sharon Maiewski, and Jeanne Wenos. 2018. Effects of a robotic cat on agitation and quality of life in individuals with dementia in a long-term care facility. (2018)."},{"key":"e_1_2_1_49_1","volume-title":"International Conference on Serviceology. 202--206","author":"Hennala Lea","year":"2016","unstructured":"Helin\"a Melkas, Lea Hennala , Satu Pekkarinen , and Ville Kyrki . 2016 . Human impact assessment of robot implementation in Finnish elderly care . In International Conference on Serviceology. 202--206 . Helin\"a Melkas, Lea Hennala, Satu Pekkarinen, and Ville Kyrki. 2016. Human impact assessment of robot implementation in Finnish elderly care. In International Conference on Serviceology. 202--206."},{"key":"e_1_2_1_50_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2019.104041"},{"key":"e_1_2_1_51_1","volume-title":"CHI '13 Extended Abstracts on Human Factors in Computing Systems (Paris, France) (CHI EA '13)","author":"Mitzner Tracy L.","unstructured":"Tracy L. Mitzner , Charles C. Kemp , Wendy Rogers , and Lorenza Tiberio . 2013. Investigating Healthcare Providers' Acceptance of Personal Robots for Assisting with Daily Caregiving Tasks . In CHI '13 Extended Abstracts on Human Factors in Computing Systems (Paris, France) (CHI EA '13) . Association for Computing Machinery , New York, NY, USA , 499--504. https:\/\/doi.org\/10.1145\/2468356.2468444 10.1145\/2468356.2468444 Tracy L. Mitzner, Charles C. Kemp, Wendy Rogers, and Lorenza Tiberio. 2013. Investigating Healthcare Providers' Acceptance of Personal Robots for Assisting with Daily Caregiving Tasks. In CHI '13 Extended Abstracts on Human Factors in Computing Systems (Paris, France) (CHI EA '13). Association for Computing Machinery, New York, NY, USA, 499--504. https:\/\/doi.org\/10.1145\/2468356.2468444"},{"key":"e_1_2_1_52_1","doi-asserted-by":"publisher","DOI":"10.1080\/13607863.2016.1262820"},{"key":"e_1_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1080\/13607863.2017.1421617"},{"key":"e_1_2_1_54_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369-015-0326-7"},{"key":"e_1_2_1_55_1","volume-title":"Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems","author":"Diego Mu","year":"2021","unstructured":"Diego Mu noz, Stu Favilla , Sonja Pedell , Andrew Murphy , Jeanie Beh , and Tanya Petrovich . 2021 . Evaluating an App to Promote a Better Visit Through Shared Activities for People Living with Dementia and Their Families . In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems ( Yokohama, Japan) (CHI '21). Association for Computing Machinery, New York, NY, USA, Article 485, 13 pages. https:\/\/doi.org\/10.1145\/3411764.3445764 10.1145\/3411764.3445764 Diego Mu noz, Stu Favilla, Sonja Pedell, Andrew Murphy, Jeanie Beh, and Tanya Petrovich. 2021. Evaluating an App to Promote a Better Visit Through Shared Activities for People Living with Dementia and Their Families. In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (Yokohama, Japan) (CHI '21). Association for Computing Machinery, New York, NY, USA, Article 485, 13 pages. https:\/\/doi.org\/10.1145\/3411764.3445764"},{"key":"e_1_2_1_56_1","doi-asserted-by":"publisher","DOI":"10.1145\/2207676.2208655"},{"key":"e_1_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1145\/2702123.2702430"},{"key":"e_1_2_1_58_1","volume-title":"4th International Conference on Serviceology, ICServ","author":"Marketta","year":"2016","unstructured":"Marketta Niemel\"a, Hannamaija M\"a\"att\"a, and Mari Ylikauppila . 2016 . Expectations and experiences of adopting robots in elderly care in Finland: perspectives of caregivers and decision-makers . In 4th International Conference on Serviceology, ICServ 2016. Society for Serviciology. Marketta Niemel\"a, Hannamaija M\"a\"att\"a, and Mari Ylikauppila. 2016. Expectations and experiences of adopting robots in elderly care in Finland: perspectives of caregivers and decision-makers. In 4th International Conference on Serviceology, ICServ 2016. Society for Serviciology."},{"key":"e_1_2_1_59_1","volume-title":"Human-centered Digitalization and Services","author":"Melkas Marketta","unstructured":"Marketta Niemel\"a and Helin\"a Melkas . 2019. Robots as social and physical assistants in elderly care . In Human-centered Digitalization and Services . Springer , 177--197. Marketta Niemel\"a and Helin\"a Melkas. 2019. Robots as social and physical assistants in elderly care. In Human-centered Digitalization and Services. Springer, 177--197."},{"key":"e_1_2_1_60_1","doi-asserted-by":"publisher","DOI":"10.1080\/10376178.2018.1519374"},{"key":"e_1_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmjopen-2019-033096"},{"key":"e_1_2_1_62_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369-015-0284-0"},{"key":"e_1_2_1_63_1","doi-asserted-by":"publisher","DOI":"10.3389\/fnagi.2015.00141"},{"key":"e_1_2_1_64_1","volume-title":"Proceedings of the 2014 ACM\/IEEE International Conference on Human-Robot Interaction","author":"Prakash Akanksha","unstructured":"Akanksha Prakash , Charles C. Kemp , and Wendy A. Rogers . 2014. Older Adults' Reactions to a Robot's Appearance in the Context of Home Use . In Proceedings of the 2014 ACM\/IEEE International Conference on Human-Robot Interaction ( Bielefeld, Germany) (HRI '14). Association for Computing Machinery, New York, NY, USA, 268--269. https:\/\/doi.org\/10.1145\/2559636.2559790 10.1145\/2559636.2559790 Akanksha Prakash, Charles C. Kemp, and Wendy A. Rogers. 2014. Older Adults' Reactions to a Robot's Appearance in the Context of Home Use. In Proceedings of the 2014 ACM\/IEEE International Conference on Human-Robot Interaction (Bielefeld, Germany) (HRI '14). Association for Computing Machinery, New York, NY, USA, 268--269. https:\/\/doi.org\/10.1145\/2559636.2559790"},{"key":"e_1_2_1_65_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10606-015-9242-5"},{"key":"e_1_2_1_66_1","doi-asserted-by":"publisher","DOI":"10.1111\/jocn.15104"},{"key":"e_1_2_1_67_1","doi-asserted-by":"publisher","DOI":"10.1111\/jocn.14355"},{"key":"e_1_2_1_68_1","doi-asserted-by":"publisher","DOI":"10.1111\/ajag.12199"},{"key":"e_1_2_1_69_1","unstructured":"Robotics SoftBank. 2021a. Official Website of Nao. (2021). https:\/\/doi.org\/emea\/en\/nao  Robotics SoftBank. 2021a. Official Website of Nao. (2021). https:\/\/doi.org\/emea\/en\/nao"},{"key":"e_1_2_1_70_1","unstructured":"Robotics SoftBank. 2021b. Official Website of Pepper. (2021). https:\/\/doi.org\/emea\/en\/pepper  Robotics SoftBank. 2021b. Official Website of Pepper. (2021). https:\/\/doi.org\/emea\/en\/pepper"},{"key":"e_1_2_1_71_1","doi-asserted-by":"publisher","DOI":"10.1109\/MRA.2007.339605"},{"key":"e_1_2_1_72_1","doi-asserted-by":"publisher","DOI":"10.1002\/gps.2419"},{"key":"e_1_2_1_73_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-62056-1_51"},{"key":"e_1_2_1_74_1","doi-asserted-by":"publisher","DOI":"10.1109\/RO-MAN50785.2021.9515465"},{"key":"e_1_2_1_75_1","doi-asserted-by":"publisher","DOI":"10.1002\/nop2.138"},{"key":"e_1_2_1_76_1","volume-title":"Machine Ethics and Robot Ethics","author":"Turkle Sherry","unstructured":"Sherry Turkle . 2020. A nascent robotics culture: New complicities for companionship . In Machine Ethics and Robot Ethics . Routledge , 107--116. Sherry Turkle. 2020. A nascent robotics culture: New complicities for companionship. In Machine Ethics and Robot Ethics. Routledge, 107--116."},{"key":"e_1_2_1_77_1","volume-title":"Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters. European Society for Socially Embedded Technologies (EUSSET).","author":"Unbehaun David","year":"2019","unstructured":"David Unbehaun , Konstantin Aal , Felix Carros , Rainer Wieching , and Volker Wulf . 2019 . Creative and Cognitive Activities in Social Assistive Robots and Older Adults: Results from an Exploratory Field Study with Pepper . In Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters. European Society for Socially Embedded Technologies (EUSSET). David Unbehaun, Konstantin Aal, Felix Carros, Rainer Wieching, and Volker Wulf. 2019. Creative and Cognitive Activities in Social Assistive Robots and Older Adults: Results from an Exploratory Field Study with Pepper. In Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters. European Society for Socially Embedded Technologies (EUSSET)."},{"key":"e_1_2_1_78_1","volume-title":"Peter David Tolmie, Rainer Wieching, David Randall, and Volker Wulf.","author":"Unbehaun David","year":"2020","unstructured":"David Unbehaun , Konstantin Aal , Daryoush Daniel Vaziri , Peter David Tolmie, Rainer Wieching, David Randall, and Volker Wulf. 2020 . Social Technology Appropriation in Dementia : Investigating the Role of Caregivers in Engaging People with Dementia with a Videogame-Based Training System. Association for Computing Machinery , New York, NY, USA, 1--15. https:\/\/doi.org\/10.1145\/3313831.3376648 10.1145\/3313831.3376648 David Unbehaun, Konstantin Aal, Daryoush Daniel Vaziri, Peter David Tolmie, Rainer Wieching, David Randall, and Volker Wulf. 2020. Social Technology Appropriation in Dementia: Investigating the Role of Caregivers in Engaging People with Dementia with a Videogame-Based Training System. Association for Computing Machinery, New York, NY, USA, 1--15. https:\/\/doi.org\/10.1145\/3313831.3376648"},{"key":"e_1_2_1_79_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.archger.2017.08.014"},{"key":"e_1_2_1_80_1","volume-title":"Social Robots: Technological, Societal and Ethical Aspects of Human-Robot Interaction","author":"Salin Kimmo J","unstructured":"Kimmo J V\"anni and Sirpa E Salin . 2019. Attitudes of professionals toward the need for assistive and social robots in the healthcare sector . In Social Robots: Technological, Societal and Ethical Aspects of Human-Robot Interaction . Springer , 205--236. Kimmo J V\"anni and Sirpa E Salin. 2019. Attitudes of professionals toward the need for assistive and social robots in the healthcare sector. In Social Robots: Technological, Societal and Ethical Aspects of Human-Robot Interaction. Springer, 205--236."},{"key":"e_1_2_1_81_1","doi-asserted-by":"publisher","DOI":"10.1109\/TRO.2007.906261"},{"key":"e_1_2_1_82_1","doi-asserted-by":"publisher","DOI":"10.1109\/ROBOT.2005.1570535"},{"key":"e_1_2_1_83_1","volume-title":"Information systems and qualitative research","author":"Walsham Geoff","unstructured":"Geoff Walsham . 1997. Actor-network theory and IS research: current status and future prospects . In Information systems and qualitative research . Springer , 466--480. Geoff Walsham. 1997. Actor-network theory and IS research: current status and future prospects. In Information systems and qualitative research. Springer, 466--480."},{"key":"e_1_2_1_84_1","doi-asserted-by":"publisher","DOI":"10.1111\/2047-3095.12327"},{"key":"e_1_2_1_85_1","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858458"},{"key":"e_1_2_1_86_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369-010-0083-6"},{"key":"e_1_2_1_87_1","doi-asserted-by":"publisher","DOI":"10.1177\/0733464814542465"},{"key":"e_1_2_1_88_1","doi-asserted-by":"publisher","DOI":"10.1145\/2470654.2481365"}],"container-title":["Proceedings of the ACM on Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3555220","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3555220","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T17:49:14Z","timestamp":1750182554000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3555220"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,11,7]]},"references-count":88,"journal-issue":{"issue":"CSCW2","published-print":{"date-parts":[[2022,11,7]]}},"alternative-id":["10.1145\/3555220"],"URL":"https:\/\/doi.org\/10.1145\/3555220","relation":{},"ISSN":["2573-0142"],"issn-type":[{"value":"2573-0142","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,11,7]]},"assertion":[{"value":"2022-11-11","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}