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However, healthcare is an often-overlooked domain for accessibility work, where access needs associated with temporary and long-term disability must be addressed to increase the utility of physical and digital interactions with healthcare workers and spaces. Our work focuses on a specific domain of healthcare often used by individuals with da\/cc: physical therapy (PT). Through a 12-person interview study, we examined how people\u2019s access to PT for their da\/cc\u00a0 is hampered by social (e.g., physically visiting a PT clinic) and physiological (e.g., chronic pain) barriers, and how technology could improve PT access. In-person PT is often inaccessible to our participants due to lack of transportation and insufficient insurance coverage. As such, many of our participants relied on at-home PT to manage their da\/cc\u00a0 symptoms and work towards PT goals. Participants felt that PT barriers, such as having particularly bad symptoms or feeling short on time, could be addressed with well-designed technology that flexibly adapts to the person\u2019s dynamically changing needs while supporting their PT goals. We introduce core design principles (adaptability, movement tracking, community building) and tensions (insurance) to consider when developing technology to support PT access. Rethinking da\/cc\u00a0 access to PT from a lens that includes social and physiological barriers presents opportunities to integrate accessibility and adaptability into PT technology.<\/jats:p>","DOI":"10.1145\/3563396","type":"journal-article","created":{"date-parts":[[2022,9,14]],"date-time":"2022-09-14T13:21:30Z","timestamp":1663161690000},"page":"1-22","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":11,"title":["\u201cI\u2019m Just Overwhelmed\u201d: Investigating Physical Therapy Accessibility and Technology Interventions for People with Disabilities and\/or Chronic Conditions"],"prefix":"10.1145","volume":"15","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3934-9325","authenticated-orcid":false,"given":"Momona","family":"Yamagami","sequence":"first","affiliation":[{"name":"Department of Electrical &amp; Computer Engineering, University of Washington, Seattle, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6889-0244","authenticated-orcid":false,"given":"Kelly","family":"Mack","sequence":"additional","affiliation":[{"name":"Department of Computer Science &amp; Engineering, University of Washington, Seattle, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9235-5324","authenticated-orcid":false,"given":"Jennifer","family":"Mankoff","sequence":"additional","affiliation":[{"name":"Department of Computer Science &amp; Engineering, University of Washington, Seattle, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4128-9387","authenticated-orcid":false,"given":"Katherine M.","family":"Steele","sequence":"additional","affiliation":[{"name":"Department of Mechanical Engineering, University of Washington, Seattle, USA"}]}],"member":"320","published-online":{"date-parts":[[2022,10,22]]},"reference":[{"key":"e_1_3_2_2_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.procs.2017.08.292"},{"key":"e_1_3_2_3_2","doi-asserted-by":"publisher","DOI":"10.1080\/07370024.2014.985826"},{"key":"e_1_3_2_4_2","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753649"},{"key":"e_1_3_2_5_2","doi-asserted-by":"publisher","DOI":"10.1145\/2039339.2039342"},{"key":"e_1_3_2_6_2","volume-title":"Guide to Physical Therapist Practice. 2nd ed.","author":"Association American Physical Therapy","year":"2001","unstructured":"American Physical Therapy Association. 2001. 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