{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,7,30]],"date-time":"2025-07-30T14:25:33Z","timestamp":1753885533750,"version":"3.41.2"},"reference-count":0,"publisher":"Association for Computing Machinery (ACM)","issue":"11","license":[{"start":{"date-parts":[[2022,12,1]],"date-time":"2022-12-01T00:00:00Z","timestamp":1669852800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["eLearn"],"published-print":{"date-parts":[[2022,12]]},"abstract":"<jats:p>Higher education is faced with a shifting milieu that actively embraces online education. This environment requires robust faculty support. Enter the faculty concierge model of faculty support, which extends the instructional designer-focused concierge model of online support proposed by McCurry and Mullinx through a faculty-centered lens. The faculty concierge model aims to provide high-touch, individualized faculty support. Faculty concierges respect the experiences and expertise of the faculty members they work with; they start with small changes and focus on offering simple and accessible support. As we look ahead to a new landscape of education, it is time to explore different models.<\/jats:p>","DOI":"10.1145\/3576936.3569957","type":"journal-article","created":{"date-parts":[[2022,12,23]],"date-time":"2022-12-23T08:22:40Z","timestamp":1671783760000},"update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Supporting Online Teaching Faculty Beyond the Pandemic: A \u201cfaculty concierge\u201d model"],"prefix":"10.1145","volume":"2022","author":[{"given":"Anita","family":"Samuel","sequence":"first","affiliation":[{"name":"Uniformed Services University of the Health Sciences"}]}],"member":"320","published-online":{"date-parts":[[2022,12,23]]},"container-title":["eLearn"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3576936.3569957","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T16:36:24Z","timestamp":1750178184000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3576936.3569957"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,12]]},"references-count":0,"journal-issue":{"issue":"11","published-print":{"date-parts":[[2022,12]]}},"alternative-id":["10.1145\/3576936.3569957"],"URL":"https:\/\/doi.org\/10.1145\/3576936.3569957","relation":{},"ISSN":["1535-394X"],"issn-type":[{"type":"electronic","value":"1535-394X"}],"subject":[],"published":{"date-parts":[[2022,12]]},"assertion":[{"value":"2022-12-23","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}],"article-number":"3576936.3569957"}}