{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,9]],"date-time":"2026-07-09T13:09:52Z","timestamp":1783602592412,"version":"3.55.0"},"publisher-location":"New York, NY, USA","reference-count":47,"publisher":"ACM","license":[{"start":{"date-parts":[[2024,5,2]],"date-time":"2024-05-02T00:00:00Z","timestamp":1714608000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"DOI":"10.13039\/https:\/\/doi.org\/10.13039\/501100000780","name":"European Commission","doi-asserted-by":"publisher","award":["101017424"],"award-info":[{"award-number":["101017424"]}],"id":[{"id":"10.13039\/https:\/\/doi.org\/10.13039\/501100000780","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2024,5,2]]},"DOI":"10.1145\/3613905.3650837","type":"proceedings-article","created":{"date-parts":[[2024,5,11]],"date-time":"2024-05-11T08:15:21Z","timestamp":1715415321000},"page":"1-7","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":18,"title":["Trust by Interface: How Different User Interfaces Shape Human Trust in Health Information from Large Language Models"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8188-7576","authenticated-orcid":false,"given":"Xin","family":"Sun","sequence":"first","affiliation":[{"name":"Social and Behavioural Science, University of Amsterdam, Netherlands and Distributed & Interactive Systems Group, Centrum Wiskunde & Informatica (CWI), Netherlands"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3467-7725","authenticated-orcid":false,"given":"Yunjie","family":"Liu","sequence":"additional","affiliation":[{"name":"Eindhoven University of Technology, Netherlands"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7299-7992","authenticated-orcid":false,"given":"Jan","family":"De Wit","sequence":"additional","affiliation":[{"name":"Department of Communication and Cognition, Tilburg University, Netherlands"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7780-4806","authenticated-orcid":false,"given":"Jos A.","family":"Bosch","sequence":"additional","affiliation":[{"name":"Psychology, University of Amsterdam, Netherlands"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5474-6949","authenticated-orcid":false,"given":"Zhuying","family":"Li","sequence":"additional","affiliation":[{"name":"School of Computer Science and Engineering, Southeast University, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2024,5,11]]},"reference":[{"key":"e_1_3_3_2_1_1","unstructured":"adaTakeCare. 2024. Take care of yourself with Ada. More than a symptom checker. \u2014 ada.com. https:\/\/ada.com\/app\/."},{"key":"e_1_3_3_2_2_1","unstructured":"Babylon. 2024. Symptom Checker | eMed UK \u2014 babylonhealth.com. https:\/\/www.babylonhealth.com\/en-us\/what-we-offer\/chatbot."},{"key":"e_1_3_3_2_3_1","volume-title":"A Question-Entailment Approach to Question Answering. BMC Bioinform. 20, 1","author":"Abacha Asma Ben","year":"2019","unstructured":"Asma Ben Abacha and Dina Demner-Fushman. 2019. A Question-Entailment Approach to Question Answering. BMC Bioinform. 20, 1 (2019), 511:1\u2013511:23. https:\/\/bmcbioinformatics.biomedcentral.com\/articles\/10.1186\/s12859-019-3119-4"},{"key":"e_1_3_3_2_4_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10439-023-03172-7"},{"key":"e_1_3_3_2_5_1","volume-title":"Advances in Neural Information Processing Systems, H.\u00a0Larochelle, M.\u00a0Ranzato, R.\u00a0Hadsell, M.F. Balcan, and H.\u00a0Lin (Eds.). Vol.\u00a033. Curran Associates","author":"Brown Tom","year":"1877","unstructured":"Tom Brown, Benjamin Mann, Nick Ryder, Melanie Subbiah, Jared\u00a0D Kaplan, Prafulla Dhariwal, Arvind Neelakantan, Pranav Shyam, Girish Sastry, Amanda Askell, Sandhini Agarwal, Ariel Herbert-Voss, Gretchen Krueger, Tom Henighan, Rewon Child, Aditya Ramesh, Daniel Ziegler, Jeffrey Wu, Clemens Winter, Chris Hesse, Mark Chen, Eric Sigler, Mateusz Litwin, Scott Gray, Benjamin Chess, Jack Clark, Christopher Berner, Sam McCandlish, Alec Radford, Ilya Sutskever, and Dario Amodei. 2020. Language Models are Few-Shot Learners. In Advances in Neural Information Processing Systems, H.\u00a0Larochelle, M.\u00a0Ranzato, R.\u00a0Hadsell, M.F. Balcan, and H.\u00a0Lin (Eds.). Vol.\u00a033. Curran Associates, Inc., 1877\u20131901. https:\/\/proceedings.neurips.cc\/paper_files\/paper\/2020\/file\/1457c0d6bfcb4967418bfb8ac142f64a-Paper.pdf"},{"key":"e_1_3_3_2_6_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chbah.2023.100014"},{"key":"e_1_3_3_2_7_1","doi-asserted-by":"publisher","unstructured":"Astrid Carolus and Carolin Wienrich. 2022. \u201cImagine this smart speaker to have a body\u201d: An analysis of the external appearances and the characteristics that people associate with voice assistants. Frontiers in Computer Science 4 (2022). https:\/\/doi.org\/10.3389\/fcomp.2022.981435","DOI":"10.3389\/fcomp.2022.981435"},{"key":"e_1_3_3_2_8_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-81-322-3972-7_19"},{"key":"e_1_3_3_2_9_1","doi-asserted-by":"publisher","DOI":"10.1093\/her"},{"key":"e_1_3_3_2_10_1","doi-asserted-by":"publisher","DOI":"10.4018\/jthi.2012100106"},{"key":"e_1_3_3_2_11_1","doi-asserted-by":"publisher","DOI":"10.1145\/3477495.3532678"},{"key":"e_1_3_3_2_12_1","doi-asserted-by":"publisher","DOI":"10.2196\/16934"},{"key":"e_1_3_3_2_13_1","doi-asserted-by":"publisher","DOI":"10.3758\/BF03193146"},{"key":"e_1_3_3_2_14_1","volume-title":"What Makes Users Trust a Chatbot for Customer Service? An Exploratory Interview Study","author":"F\u00f8lstad Asbj\u00f8rn","unstructured":"Asbj\u00f8rn F\u00f8lstad, Cecilie\u00a0Bertinussen Nordheim, and Cato\u00a0Alexander Bj\u00f8rkli. 2018. What Makes Users Trust a Chatbot for Customer Service? An Exploratory Interview Study. In Internet Science, Svetlana\u00a0S. Bodrunova (Ed.). Springer International Publishing, Cham, 194\u2013208."},{"key":"e_1_3_3_2_15_1","volume-title":"The influence of user interface usability on rural consumers","author":"Fruhling L","year":"2006","unstructured":"Ann\u00a0L Fruhling and Sang\u00a0M Lee. 2006. The influence of user interface usability on rural consumers\u2019 trust of e-health services. International journal of electronic healthcare 2, 4 (2006), 305\u2013321."},{"key":"e_1_3_3_2_16_1","doi-asserted-by":"publisher","unstructured":"Luciano Gamberini Patrik Pluchino Luigi Porto Filippo Zordan Alessandro Monterosso Kumara Palanivel and Adriano Fontanari. 2021. PatchAi: An e-Health Application Powered by an AI Virtual Assistant to Support Patients in Their Clinical Trials. 315\u2013322. https:\/\/doi.org\/10.1007\/978-3-030-78645-8_39","DOI":"10.1007\/978-3-030-78645-8_39"},{"key":"e_1_3_3_2_17_1","doi-asserted-by":"publisher","DOI":"10.3390\/jpm13091363"},{"key":"e_1_3_3_2_18_1","doi-asserted-by":"publisher","DOI":"10.1101\/2023.06.13.23291311"},{"key":"e_1_3_3_2_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/3589658"},{"key":"e_1_3_3_2_20_1","doi-asserted-by":"publisher","unstructured":"Sarah Jessup Tamera Schneider Gene Alarcon Tyler Ryan and August Capiola. 2019. The Measurement of the Propensity to Trust Automation. 476\u2013489. https:\/\/doi.org\/10.1007\/978-3-030-21565-1_32","DOI":"10.1007\/978-3-030-21565-1_32"},{"key":"e_1_3_3_2_21_1","doi-asserted-by":"publisher","DOI":"10.1177\/0165551515577914"},{"key":"e_1_3_3_2_22_1","doi-asserted-by":"publisher","DOI":"10.1145\/2557547.2557584"},{"key":"e_1_3_3_2_23_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10439-022-03121-w"},{"key":"e_1_3_3_2_24_1","doi-asserted-by":"publisher","DOI":"10.1093\/jamia"},{"key":"e_1_3_3_2_25_1","doi-asserted-by":"publisher","DOI":"10.1518\/hfes.46.1.50.30392"},{"key":"e_1_3_3_2_26_1","doi-asserted-by":"publisher","DOI":"10.1056\/NEJMsr2214184"},{"key":"e_1_3_3_2_27_1","doi-asserted-by":"publisher","DOI":"10.1145\/3603555.3603565"},{"key":"e_1_3_3_2_28_1","doi-asserted-by":"publisher","DOI":"10.1145\/2470654.2481287"},{"key":"e_1_3_3_2_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858288"},{"key":"e_1_3_3_2_30_1","doi-asserted-by":"publisher","DOI":"10.1145\/3025453.3025786"},{"key":"e_1_3_3_2_31_1","unstructured":"MAYO CLINIC. 2023. MAYO CLINIC. https:\/\/www.mayoclinic.org\/"},{"key":"e_1_3_3_2_32_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2019.03.054"},{"key":"e_1_3_3_2_33_1","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.8.4.e27"},{"key":"e_1_3_3_2_35_1","doi-asserted-by":"publisher","DOI":"10.2196\/12887"},{"key":"e_1_3_3_2_36_1","doi-asserted-by":"publisher","DOI":"10.1109\/MRA.2018.2833157"},{"key":"e_1_3_3_2_37_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dsx.2023.102744"},{"key":"e_1_3_3_2_38_1","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2020.1807710"},{"key":"e_1_3_3_2_39_1","doi-asserted-by":"publisher","DOI":"10.1177\/1460458214546772"},{"key":"e_1_3_3_2_40_1","doi-asserted-by":"publisher","DOI":"10.1145\/3301275.3302308"},{"key":"e_1_3_3_2_41_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.socscimed.2007.01.012"},{"key":"e_1_3_3_2_42_1","volume-title":"Towards a Formative Measurement Model for Trust. (10","author":"S\u00f6llner Matthias","year":"2012","unstructured":"Matthias S\u00f6llner, Axel Hoffmann, Maximilian Eike, Hirdes, Liudmila Rudakova, Stefanie Leimeister, and Jan\u00a0Marco Leimeister. 2012. Towards a Formative Measurement Model for Trust. (10 2012)."},{"key":"e_1_3_3_2_43_1","doi-asserted-by":"publisher","unstructured":"Kristian Torning and Harri Oinas-Kukkonen. 2009. Persuasive system design : State of the art and future directions Vol.\u00a0350. 30. https:\/\/doi.org\/10.1145\/1541948.1541989","DOI":"10.1145\/1541948.1541989"},{"key":"e_1_3_3_2_44_1","doi-asserted-by":"publisher","unstructured":"Liesbet Van\u00a0Bulck and Philip Moons. 2023. What if your patient switches from Dr. Google to Dr. ChatGPT? A vignette-based survey of the trustworthiness value and danger of ChatGPT-generated responses to health questions. European Journal of Cardiovascular Nursing (04 2023) zvad038. https:\/\/doi.org\/10.1093\/eurjcn\/zvad038","DOI":"10.1093\/eurjcn"},{"key":"e_1_3_3_2_45_1","volume-title":"The Free Encyclopedia","author":"Wikipedia Optimus","unstructured":"Wikipedia. 2024. Optimus (robot) \u2014 Wikipedia, The Free Encyclopedia. http:\/\/en.wikipedia.org\/w\/index.php?title=Optimus%20(robot)&oldid=1195180995."},{"key":"e_1_3_3_2_46_1","doi-asserted-by":"publisher","DOI":"10.1109\/JAS.2023.123618"},{"key":"e_1_3_3_2_47_1","doi-asserted-by":"publisher","DOI":"10.1145\/3589959"},{"key":"e_1_3_3_2_48_1","doi-asserted-by":"publisher","unstructured":"Lingxuan Zhu Weiming Mou and Rui Chen. 2023. Can the ChatGPT and other large language models with internet-connected database solve the questions and concerns of patient with prostate cancer and help democratize medical knowledge?Journal of Translational Medicine 21 1 (19 Apr 2023) 269. https:\/\/doi.org\/10.1186\/s12967-023-04123-5","DOI":"10.1186\/s12967-023-04123-5"}],"event":{"name":"CHI '24: CHI Conference on Human Factors in Computing Systems","location":"Honolulu HI USA","acronym":"CHI '24","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction","SIGACCESS ACM Special Interest Group on Accessible Computing"]},"container-title":["Extended Abstracts of the CHI Conference on Human Factors in Computing Systems"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3613905.3650837","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3613905.3650837","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T23:44:17Z","timestamp":1750290257000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3613905.3650837"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,5,2]]},"references-count":47,"alternative-id":["10.1145\/3613905.3650837","10.1145\/3613905"],"URL":"https:\/\/doi.org\/10.1145\/3613905.3650837","relation":{},"subject":[],"published":{"date-parts":[[2024,5,2]]},"assertion":[{"value":"2024-05-11","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}