{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,21]],"date-time":"2025-08-21T18:50:50Z","timestamp":1755802250562,"version":"3.44.0"},"publisher-location":"New York, NY, USA","reference-count":8,"publisher":"ACM","license":[{"start":{"date-parts":[[2024,3,14]],"date-time":"2024-03-14T00:00:00Z","timestamp":1710374400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"name":"NSF","award":["1821475"],"award-info":[{"award-number":["1821475"]}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2024,3,14]]},"DOI":"10.1145\/3626253.3635517","type":"proceedings-article","created":{"date-parts":[[2024,3,15]],"date-time":"2024-03-15T12:22:56Z","timestamp":1710505376000},"page":"1646-1647","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":2,"title":["Using Survival Analysis to Model Students' Patience in Online Office Hour Queues"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9640-4290","authenticated-orcid":false,"given":"Zhikai","family":"Gao","sequence":"first","affiliation":[{"name":"North Carolina State University, Raleigh, NC, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1686-0710","authenticated-orcid":false,"given":"Adam","family":"Gaweda","sequence":"additional","affiliation":[{"name":"North Carolina State University, Raleigh, NC, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6958-9368","authenticated-orcid":false,"given":"Collin","family":"Lynch","sequence":"additional","affiliation":[{"name":"North Carolina State University, Raleigh, NC, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4351-8611","authenticated-orcid":false,"given":"Sarah","family":"Heckman","sequence":"additional","affiliation":[{"name":"North Carolina State University, Raleigh, NC, USA"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-4160-9030","authenticated-orcid":false,"given":"Damilola","family":"Babalola","sequence":"additional","affiliation":[{"name":"North Carolina State University, Raleigh, NC, USA"}]},{"ORCID":"https:\/\/orcid.org\/0009-0008-7817-3928","authenticated-orcid":false,"given":"Gabriel","family":"Silva de Oliveira","sequence":"additional","affiliation":[{"name":"North Carolina State University, Raleigh, NC, USA"}]}],"member":"320","published-online":{"date-parts":[[2024,3,15]]},"reference":[{"key":"e_1_3_2_1_1_1","volume-title":"How observed queue length and service times drive queue behavior in the lab. Available at SSRN 3387077","author":"Aksin O Zeynep","year":"2022","unstructured":"O Zeynep Aksin, Busra Gencer, and Evrim Didem Gunes. 2022. How observed queue length and service times drive queue behavior in the lab. Available at SSRN 3387077 (2022)."},{"key":"e_1_3_2_1_2_1","volume-title":"Bmj","volume":"328","author":"Martin Bland J","year":"2004","unstructured":"J Martin Bland and Douglas G Altman. 2004. The logrank test. Bmj, Vol. 328, 7447 (2004), 1073."},{"key":"e_1_3_2_1_3_1","first-page":"3","article-title":"You asked, now what? Modeling Students' Help-Seeking and Coding actions from Request to Resolution","volume":"14","author":"Gao Zhikai","year":"2022","unstructured":"Zhikai Gao, Bradley Erickson, Yiqiao Xu, Collin Lynch, Sarah Heckman, and Tiffany Barnes. 2022a. You asked, now what? Modeling Students' Help-Seeking and Coding actions from Request to Resolution. Journal of Educational Data Mining, Vol. 14, 3 (Dec. 2022), 109--131.","journal-title":"Journal of Educational Data Mining"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1145\/3478431.3499334"},{"key":"e_1_3_2_1_5_1","volume-title":"Proceedings of the 7th Educational Data Mining in Computer Science Education (CSEDM) Workshop.","author":"Gao Zhikai","year":"2023","unstructured":"Zhikai Gao, Collin Lynch, and Sarah Heckman. 2023. Too long to wait and not much to do: Modeling student behaviors while waiting for help in online office hours.. In Proceedings of the 7th Educational Data Mining in Computer Science Education (CSEDM) Workshop."},{"key":"e_1_3_2_1_6_1","volume-title":"Yin Bun Cheung, and Mahesh Parmar","author":"Machin David","year":"2006","unstructured":"David Machin, Yin Bun Cheung, and Mahesh Parmar. 2006. Survival analysis: a practical approach. John Wiley & Sons."},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/3017680.3017800"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/3545947.3576325"}],"event":{"name":"SIGCSE 2024: The 55th ACM Technical Symposium on Computer Science Education","sponsor":["SIGCSE ACM Special Interest Group on Computer Science Education"],"location":"Portland OR USA","acronym":"SIGCSE 2024"},"container-title":["Proceedings of the 55th ACM Technical Symposium on Computer Science Education V. 2"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3626253.3635517","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3626253.3635517","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,21]],"date-time":"2025-08-21T10:27:09Z","timestamp":1755772029000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3626253.3635517"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,3,14]]},"references-count":8,"alternative-id":["10.1145\/3626253.3635517","10.1145\/3626253"],"URL":"https:\/\/doi.org\/10.1145\/3626253.3635517","relation":{},"subject":[],"published":{"date-parts":[[2024,3,14]]},"assertion":[{"value":"2024-03-15","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}