{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,21]],"date-time":"2026-01-21T06:00:46Z","timestamp":1768975246594,"version":"3.49.0"},"publisher-location":"New York, NY, USA","reference-count":73,"publisher":"ACM","license":[{"start":{"date-parts":[[2023,12,3]],"date-time":"2023-12-03T00:00:00Z","timestamp":1701561600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2023,12,3]]},"DOI":"10.1145\/3626705.3627775","type":"proceedings-article","created":{"date-parts":[[2023,12,1]],"date-time":"2023-12-01T18:44:43Z","timestamp":1701456283000},"page":"279-293","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":10,"title":["Conversational Interfaces in IoT Ecosystems: Where We Are, What Is Still Missing"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5162-0475","authenticated-orcid":false,"given":"Simone","family":"Gallo","sequence":"first","affiliation":[{"name":"HIIS Laboratory, CNR - ISTI, Italy and \rDepartment of Computer Science, University of Pisa, Italy"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8355-6909","authenticated-orcid":false,"given":"Fabio","family":"Paterno","sequence":"additional","affiliation":[{"name":"HIIS Laboratory, CNR - ISTI, Italy"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2601-7009","authenticated-orcid":false,"given":"Alessio","family":"Malizia","sequence":"additional","affiliation":[{"name":"Department of Computer Science, University of Pisa, Italy and \rFaculty of Logistics, Molde University College, Norway"}]}],"member":"320","published-online":{"date-parts":[[2023,12,3]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1109\/TENSYMP50017.2020.9230716"},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/3264996.3265002"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1080\/0144929X.2019.1634760"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.comnet.2018.12.008"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300484"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1109\/IPACT.2017.8245185"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICMDCS.2017.8211543"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/3524458.3547221"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1145\/3531073.3531168"},{"key":"e_1_3_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1109\/INTERCON52678.2021.9532783"},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICICCS51141.2021.9432257"},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00779-021-01582-9"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1109\/ARSO.2018.8625821"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1109\/ROPEC.2016.7830531"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1145\/3038912.3052562"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1109\/ISEC52395.2021.9764005"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1145\/3166054.3166058"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1145\/3335595.3335636"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/3399715.3399905"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1145\/3447264"},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1145\/3098279.3098539"},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1145\/3575882.3575911"},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1109\/RFID-TA.2019.8892025"},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1145\/3568444.3568454"},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/3524458.3547118"},{"key":"e_1_3_2_1_26_1","volume-title":"Workshops, Work in Progress Demos and Doctoral Consortium at IS-EUD","author":"Gallo Simone","year":"2023","unstructured":"Simone Gallo, Alessio Malizia, and Fabio Patern\u00f2. Towards a Chatbot for Creating Trigger-Action Rules based on ChatGPT and Rasa. In Workshops, Work in Progress Demos and Doctoral Consortium at IS-EUD 2023, CEUR-WS.org, Cagliari. Retrieved from https:\/\/ceur-ws.org\/Vol-3408\/short-s4-01.pdf"},{"key":"e_1_3_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.1145\/3531073.3531090"},{"key":"e_1_3_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1109\/CSCS.2017.38"},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/3285957.3285977"},{"key":"e_1_3_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICWT47785.2019.8978223"},{"key":"e_1_3_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.1017\/S1351324900002497"},{"key":"e_1_3_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1109\/SMC.2015.267"},{"key":"e_1_3_2_1_33_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICORIS52787.2021.9649442"},{"key":"e_1_3_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1109\/HSI.2018.8431232"},{"key":"e_1_3_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1145\/3351556.3351572"},{"key":"e_1_3_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1109\/FUTURETECH.2010.5482712"},{"key":"e_1_3_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1109\/COMITCon.2019.8862201"},{"key":"e_1_3_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICCTCT.2018.8550972"},{"key":"e_1_3_2_1_39_1","volume-title":"Speech and Language Processing. An Introduction to Natural Language Processing, Computational Linguistics, and Speech Recognition","author":"Jurafsky Daniel","unstructured":"Daniel Jurafsky and James H Jr Martin. Chatbots & Dialogue Systems. In Speech and Language Processing. An Introduction to Natural Language Processing, Computational Linguistics, and Speech Recognition (Third Edition draft). Standford Edu. Retrieved from https:\/\/web.stanford.edu\/\u223cjurafsky\/slp3\/"},{"key":"e_1_3_2_1_40_1","doi-asserted-by":"publisher","unstructured":"Charbel El Kaed Andre Ponnouradjane and Dhaval Shah. 2018. A Semantic Based Multi-Platform IoT Integration Approach from Sensors to Chatbots. In 2018 Global Internet of Things Summit (GIoTS) 1\u20136. DOI:https:\/\/doi.org\/10.1109\/GIOTS.2018.8534520","DOI":"10.1109\/GIOTS.2018.8534520"},{"key":"e_1_3_2_1_41_1","volume-title":"LoRa-Based Air Quality Monitoring System Using ChatBot. In 2020 Asia-Pacific Signal and Information Processing Association Annual Summit and Conference (APSIPA ASC), 1561\u20131565","author":"Kan Yao-Chiang","year":"2020","unstructured":"Yao-Chiang Kan, Hsueh-Chun Lin, Han-Yu Wu, and Junghsi Lee. 2020. LoRa-Based Air Quality Monitoring System Using ChatBot. In 2020 Asia-Pacific Signal and Information Processing Association Annual Summit and Conference (APSIPA ASC), 1561\u20131565. Retrieved from https:\/\/ieeexplore.ieee.org\/document\/9306463"},{"key":"e_1_3_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.1145\/3357251.3357581"},{"key":"e_1_3_2_1_43_1","doi-asserted-by":"publisher","DOI":"10.1145\/3218585.3218594"},{"key":"e_1_3_2_1_44_1","doi-asserted-by":"publisher","DOI":"10.1145\/3462203.3475892"},{"key":"e_1_3_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3517655"},{"key":"e_1_3_2_1_46_1","volume-title":"Guidelines for performing Systematic Literature Reviews in Software Engineering. 2, (January","author":"Kitchenham Barbara","year":"2007","unstructured":"Barbara Kitchenham and Stuart Charters. 2007. Guidelines for performing Systematic Literature Reviews in Software Engineering. 2, (January 2007)."},{"key":"e_1_3_2_1_47_1","volume-title":"Retrieved","author":"Kojima Takeshi","year":"2023","unstructured":"Takeshi Kojima, Shixiang Shane Gu, Machel Reid, Yutaka Matsuo, and Yusuke Iwasawa. 2023. Large Language Models are Zero-Shot Reasoners. Retrieved March 14, 2023 from http:\/\/arxiv.org\/abs\/2205.11916"},{"key":"e_1_3_2_1_48_1","doi-asserted-by":"publisher","unstructured":"Satender Kumar Bipin Kumar Kamlesh Sharma Rohan Raj and Suresh Kumar. 2021. IoT Based Secured Home Automation System Using NLP. In 2021 International Conference on Advancements in Electrical Electronics Communication Computing and Automation (ICAECA) 1\u20135. DOI:https:\/\/doi.org\/10.1109\/ICAECA52838.2021.9675570","DOI":"10.1109\/ICAECA52838.2021.9675570"},{"key":"e_1_3_2_1_49_1","doi-asserted-by":"publisher","DOI":"10.1145\/1040830.1040880"},{"key":"e_1_3_2_1_50_1","doi-asserted-by":"publisher","DOI":"10.1145\/3473856.3474010"},{"key":"e_1_3_2_1_51_1","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858288"},{"key":"e_1_3_2_1_52_1","doi-asserted-by":"publisher","DOI":"10.1109\/RTEICT42901.2018.9012359"},{"key":"e_1_3_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2021.115461"},{"key":"e_1_3_2_1_54_1","doi-asserted-by":"publisher","DOI":"10.1109\/IINTEC.2017.8325912"},{"key":"e_1_3_2_1_55_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICCED.2018.00052"},{"key":"e_1_3_2_1_56_1","doi-asserted-by":"publisher","DOI":"10.1109\/SMC42975.2020.9283095"},{"key":"e_1_3_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1109\/CYBER.2017.8446621"},{"key":"e_1_3_2_1_58_1","doi-asserted-by":"publisher","unstructured":"Chinedu Wilfred Okonkwo and Abejide Ade-Ibijola. 2021. Chatbots applications in education: A systematic review. Computers and Education: Artificial Intelligence 2 (2021) 100033. DOI:https:\/\/doi.org\/10.1016\/j.caeai.2021.100033","DOI":"10.1016\/j.caeai.2021.100033"},{"key":"e_1_3_2_1_59_1","doi-asserted-by":"publisher","DOI":"10.1109\/CoCoNet.2018.8476898"},{"key":"e_1_3_2_1_60_1","doi-asserted-by":"publisher","DOI":"10.1145\/3529190.3529197"},{"key":"e_1_3_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1109\/i-PACT52855.2021.9696603"},{"key":"e_1_3_2_1_62_1","doi-asserted-by":"publisher","DOI":"10.1145\/3170521.3170550"},{"key":"e_1_3_2_1_63_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2021.102630"},{"key":"e_1_3_2_1_64_1","doi-asserted-by":"publisher","DOI":"10.1109\/TCE.2017.015076"},{"key":"e_1_3_2_1_65_1","doi-asserted-by":"publisher","DOI":"10.1109\/TENCON.2019.8929316"},{"key":"e_1_3_2_1_66_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICter53630.2021.9774788"},{"key":"e_1_3_2_1_67_1","doi-asserted-by":"publisher","DOI":"10.1145\/3197768.3197776"},{"key":"e_1_3_2_1_68_1","doi-asserted-by":"publisher","DOI":"10.1109\/SMC.2018.00417"},{"key":"e_1_3_2_1_69_1","volume-title":"Number of Internet of Things (IoT) connected devices worldwide from 2019 to","author":"Vailshery Lionel Sujay","year":"2021","unstructured":"Lionel Sujay Vailshery. Number of Internet of Things (IoT) connected devices worldwide from 2019 to 2021, with forecasts from 2022 to 2030. Statista. Retrieved from https:\/\/www.statista.com\/statistics\/1183457\/iot-connected-devices-worldwide\/#:\u223c:text=Number%20of%20IoT%20connected%20devices,2021,%20with%20forecasts%20to%202030&text=The%20number%20of%20Internet%20of,billion%20IoT%20devices%20in%202030."},{"key":"e_1_3_2_1_70_1","doi-asserted-by":"crossref","unstructured":"Sai Vemprala Rogerio Bonatti Arthur Bucker and Ashish Kapoor. 2023. ChatGPT for Robotics: Design Principles and Model Abilities. Microsoft. Retrieved from https:\/\/www.microsoft.com\/en-us\/research\/publication\/chatgpt-for-robotics-design-principles-and-model-abilities\/","DOI":"10.1109\/ACCESS.2024.3387941"},{"key":"e_1_3_2_1_71_1","doi-asserted-by":"publisher","DOI":"10.1145\/3450268.3453529"},{"key":"e_1_3_2_1_72_1","doi-asserted-by":"publisher","DOI":"10.2196\/27850"},{"key":"e_1_3_2_1_73_1","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2022.3186760"}],"event":{"name":"MUM '23: International Conference on Mobile and Ubiquitous Multimedia","location":"Vienna Austria","acronym":"MUM '23"},"container-title":["Proceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3626705.3627775","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3626705.3627775","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,22]],"date-time":"2025-08-22T11:23:23Z","timestamp":1755861803000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3626705.3627775"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,12,3]]},"references-count":73,"alternative-id":["10.1145\/3626705.3627775","10.1145\/3626705"],"URL":"https:\/\/doi.org\/10.1145\/3626705.3627775","relation":{},"subject":[],"published":{"date-parts":[[2023,12,3]]},"assertion":[{"value":"2023-12-03","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}