{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,22]],"date-time":"2025-08-22T15:40:11Z","timestamp":1755877211622,"version":"3.44.0"},"publisher-location":"New York, NY, USA","reference-count":23,"publisher":"ACM","license":[{"start":{"date-parts":[[2023,11,13]],"date-time":"2023-11-13T00:00:00Z","timestamp":1699833600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2023,11,13]]},"DOI":"10.1145\/3629606.3629610","type":"proceedings-article","created":{"date-parts":[[2024,2,27]],"date-time":"2024-02-27T13:14:26Z","timestamp":1709039666000},"page":"25-36","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Research on the strategy of travel service system for visually impaired people based on service design thinking"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0009-0004-0850-9298","authenticated-orcid":false,"given":"Xinwei","family":"Wang","sequence":"first","affiliation":[{"name":"Jiangsu University, China"}]},{"ORCID":"https:\/\/orcid.org\/0009-0004-8456-3448","authenticated-orcid":false,"given":"Jiali","family":"Dong","sequence":"additional","affiliation":[{"name":"Jiangsu University, China"}]}],"member":"320","published-online":{"date-parts":[[2024,2,27]]},"reference":[{"volume-title":"This is service design thinking: basics, tools, cases","author":"Stickdorn Marc","key":"e_1_3_2_1_1_1","unstructured":"Marc Stickdorn and Jakob Schneider. 2010. This is service design thinking: basics, tools, cases. BIS Publishers."},{"key":"e_1_3_2_1_2_1","unstructured":"Andy Polaine Lavrans L\u00f8vlie and Ben Reason. 2013. Service design: from insight to implementation. Rosenfeld Media."},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1108\/09564231211248453"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.infsof.2022.107087"},{"key":"e_1_3_2_1_5_1","unstructured":"Frida Almqvist. 2020. Service design in the later phases: Exploring user insights handovers and service design road mapping in the transition from service concept to implemented service. Oslo School of Architecture and Design Available: https:\/\/hdl.handle.net\/11250\/2657504"},{"key":"e_1_3_2_1_6_1","first-page":"119","article-title":"Generating stakeholder workshops for policymaking in digital environments through participatory service design","volume":"15","author":"Sarantou Melanie","year":"2022","unstructured":"Melanie Sarantou, Mira Alhonsuo, Carolina Guti\u00e9rrez Novoa, and Silvia Remotti. 2022. Generating stakeholder workshops for policymaking in digital environments through participatory service design. Malta Review of Educational Research, 15(Supplement Issue), 119-136.","journal-title":"Malta Review of Educational Research"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.4324\/9781849771092"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ergon.2011.05.002"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-78221-4_37"},{"key":"e_1_3_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1080\/15710882.2015.1135243"},{"issue":"24","key":"e_1_3_2_1_11_1","first-page":"144","article-title":"Application of empathy design methods in the product design","volume":"36","author":"Zhang Jia-Ning","year":"2015","unstructured":"Jia-Ning Zhang. 2015. Application of empathy design methods in the product design. Packaging Engineering. 36, 24, 144-147.","journal-title":"Packaging Engineering."},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.destud.2021.101075"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","unstructured":"Matthew Martin Schmidt. 2021. Empathy and relevance in learning experience design through persona development. https:\/\/doi.org\/10.13140\/RG.2.2.28851.14881","DOI":"10.13140\/RG.2.2.28851.14881"},{"key":"e_1_3_2_1_14_1","unstructured":"Gasparini Andrea Alessandro. 2015. Perspective and use of empathy in design thinking. Advancements in Computer-human Interaction Achi."},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1001\/jama.290.15.1961"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1177\/0145482X0710100703"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.sbspro.2012.09.587"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1145\/3373625.3417083"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1109\/BIBM.2018.8621471"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1002\/jcpy.1225"},{"key":"e_1_3_2_1_21_1","volume-title":"\u201claws","author":"Likert","year":"2010","unstructured":"Norman, Geoff. \"Likert scales, levels of measurement and the \u201claws\u201d of statistics.\"\u00a0Advances in Health Sciences Education Theory & Practice\u00a015.5(2010):625."},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12193-015-0182-7"},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.3390\/s21093134"}],"event":{"name":"CHCHI 2023: Chinese CHI 2023","acronym":"CHCHI 2023","location":"Denpasar, Bali Indonesia"},"container-title":["Proceedings of the Eleventh International Symposium of Chinese CHI"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3629606.3629610","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3629606.3629610","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,22]],"date-time":"2025-08-22T14:59:07Z","timestamp":1755874747000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3629606.3629610"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,11,13]]},"references-count":23,"alternative-id":["10.1145\/3629606.3629610","10.1145\/3629606"],"URL":"https:\/\/doi.org\/10.1145\/3629606.3629610","relation":{},"subject":[],"published":{"date-parts":[[2023,11,13]]},"assertion":[{"value":"2024-02-27","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}