{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,28]],"date-time":"2026-03-28T04:48:11Z","timestamp":1774673291159,"version":"3.50.1"},"reference-count":64,"publisher":"Association for Computing Machinery (ACM)","issue":"4","license":[{"start":{"date-parts":[[2023,12,11]],"date-time":"2023-12-11T00:00:00Z","timestamp":1702252800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"Ministry of Business, Innovation and Employment Smart"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["ACM Trans. Comput. Educ."],"published-print":{"date-parts":[[2023,12,31]]},"abstract":"<jats:p>\n            <jats:bold>Objectives.<\/jats:bold>\n            Communication skills are crucial for effective software development teams, but those skills are difficult to teach. The goal of our project is to evaluate the effectiveness of teaching face-to-face communication skills using AVW-Space, a platform for video-based learning that provides personalized nudges to support student's engagement during video watching.\n          <\/jats:p>\n          <jats:p>\n            <jats:bold>Participants.<\/jats:bold>\n            The participants in our study are second-year software engineering students. The study was conducted over three years, with students enrolled in a semester-long project course.\n          <\/jats:p>\n          <jats:p>\n            <jats:bold>Study Method.<\/jats:bold>\n            We performed a quasi-experimental study over three years to teach face-to-face communication using AVW-Space, a video-based learning platform. We present the instance of AVW-Space we developed to teach face-to-face communication. Participants watched and commented on 10 videos and later commented on the recording of their own team meeting. In 2020, the participants (\n            <jats:italic>n<\/jats:italic>\n            = 50) did not receive nudges, and we use the data collected that year as control. In 2021 (\n            <jats:italic>n<\/jats:italic>\n            = 49) and 2022 (\n            <jats:italic>n<\/jats:italic>\n            = 48), nudges were provided adaptively to encourage students to write more and higher-quality comments.\n          <\/jats:p>\n          <jats:p>\n            <jats:bold>Findings.<\/jats:bold>\n            The findings from the study show the effectiveness of nudges. We found significant differences in engagement when nudges were provided. Furthermore, there is a causal effect of nudges on the interaction time, the total number of comments written, and the number of high-quality comments, as well as on learning. Finally, participants exposed to nudges reported higher perceived learning.\n          <\/jats:p>\n          <jats:p>\n            <jats:bold>Conclusions.<\/jats:bold>\n            Our research shows the effect of nudges on student engagement and learning while using the instance of AVW-Space for teaching face-to-face communication skills. Future work will explore other soft skills, as well as providing explanations for the decisions made by AVW-Space.\n          <\/jats:p>","DOI":"10.1145\/3631532","type":"journal-article","created":{"date-parts":[[2023,11,3]],"date-time":"2023-11-03T18:33:31Z","timestamp":1699036411000},"page":"1-25","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":4,"title":["Effectiveness of Video-based Training for Face-to-face Communication Skills of Software Engineers: Evidence from a Three-year Study"],"prefix":"10.1145","volume":"23","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-0936-0806","authenticated-orcid":false,"given":"Antonija","family":"Mitrovic","sequence":"first","affiliation":[{"name":"University of Canterbury, Christchurch, New Zealand"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3491-1833","authenticated-orcid":false,"given":"Matthias","family":"Galster","sequence":"additional","affiliation":[{"name":"University of Canterbury, Christchurch, New Zealand"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2203-7464","authenticated-orcid":false,"given":"Sanna","family":"Malinen","sequence":"additional","affiliation":[{"name":"University of Canterbury, Christchurch, New Zealand"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2314-8601","authenticated-orcid":false,"given":"Jay","family":"Holland","sequence":"additional","affiliation":[{"name":"University of Canterbury, Christchurch, New Zealand"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7396-0641","authenticated-orcid":false,"given":"Ja'afaru","family":"Musa","sequence":"additional","affiliation":[{"name":"University of Canterbury, Christchurch, New Zealand"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4761-5822","authenticated-orcid":false,"given":"Negar","family":"Mohammadhassan","sequence":"additional","affiliation":[{"name":"University of Canterbury, Christchurch, New Zealand"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8969-267X","authenticated-orcid":false,"given":"Raul Vincent","family":"Lumapas","sequence":"additional","affiliation":[{"name":"University of Canterbury, Christchurch, New Zealand"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2023,12,11]]},"reference":[{"issue":"7","key":"e_1_3_3_2_2","doi-asserted-by":"crossref","first-page":"165","DOI":"10.1007\/s10664-022-10208-4","article-title":"How Scrum adds value to achieving software quality?","volume":"27","author":"Alami Adam","year":"2022","unstructured":"Adam Alami and Oliver Krancher. 2022. 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