{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,12]],"date-time":"2026-06-12T19:13:35Z","timestamp":1781291615765,"version":"3.54.1"},"reference-count":124,"publisher":"Association for Computing Machinery (ACM)","issue":"CSCW1","license":[{"start":{"date-parts":[[2024,4,17]],"date-time":"2024-04-17T00:00:00Z","timestamp":1713312000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Proc. ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2024,4,17]]},"abstract":"<jats:p>As concerns about employee burnout and skilled staff shortages in cybersecurity grow, our study aims to better understand the contributing factors to burnout in this field. Utilizing a mixed-methods approach, we analyze self-reported job and personal characteristics, along with digital activity data from 35 incident responders, identifying several factors such as high workload, time pressure, and lack of support from management. Our findings reveal that over half of the participants experience burnout (N=19), which is linked to increased workload, limited control, poor teamwork, and inadequate recognition. Burned-out responders often work more than 40 hours per week, have poor sleep quality, and engage in more email activities, meetings, and after-hour collaborations. Through our research, we also identify coping strategies individuals use to mitigate these stressors. Based on our findings, we provide practical recommendations to help organizations better support their cybersecurity incident response teams. While our study acknowledges limitations and suggests future research directions, it contributes significantly to understanding the challenges faced by cybersecurity incident responders. Our insights offer a comprehensive understanding of burnout factors in this domain and have broader implications for other high-stress work environments consistent with the interdisciplinary nature of CSCW.<\/jats:p>","DOI":"10.1145\/3637304","type":"journal-article","created":{"date-parts":[[2024,4,29]],"date-time":"2024-04-29T10:05:31Z","timestamp":1714385131000},"page":"1-35","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":19,"title":["Burnout in Cybersecurity Incident Responders: Exploring the Factors that Light the Fire"],"prefix":"10.1145","volume":"8","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-4314-9505","authenticated-orcid":false,"given":"Subigya","family":"Nepal","sequence":"first","affiliation":[{"name":"Microsoft Research, Redmond, WA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9504-5217","authenticated-orcid":false,"given":"Javier","family":"Hernandez","sequence":"additional","affiliation":[{"name":"Microsoft Research, Cambridge, MA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3843-7537","authenticated-orcid":false,"given":"Robert","family":"Lewis","sequence":"additional","affiliation":[{"name":"MIT Media Lab, Massachusetts Institute of Technology, Cambridge, MA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5475-9993","authenticated-orcid":false,"given":"Ahad","family":"Chaudhry","sequence":"additional","affiliation":[{"name":"Microsoft, Redmond, WA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9730-7292","authenticated-orcid":false,"given":"Brian","family":"Houck","sequence":"additional","affiliation":[{"name":"Microsoft, Redmond, WA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0009-6228-8349","authenticated-orcid":false,"given":"Eric","family":"Knudsen","sequence":"additional","affiliation":[{"name":"Microsoft, Redmond, WA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0002-3046-5928","authenticated-orcid":false,"given":"Raul","family":"Rojas","sequence":"additional","affiliation":[{"name":"Microsoft, Redmond, WA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0000-8395-4712","authenticated-orcid":false,"given":"Ben","family":"Tankus","sequence":"additional","affiliation":[{"name":"Microsoft, Redmond, WA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0000-0453-792X","authenticated-orcid":false,"given":"Hemma","family":"Prafullchandra","sequence":"additional","affiliation":[{"name":"Microsoft, Mountain View, CA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0881-401X","authenticated-orcid":false,"given":"Mary","family":"Czerwinski","sequence":"additional","affiliation":[{"name":"Microsoft Research, Redmond, WA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2024,4,26]]},"reference":[{"key":"e_1_2_2_1_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12875-018-0858--7"},{"key":"e_1_2_2_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/3555531"},{"key":"e_1_2_2_3_1","doi-asserted-by":"publisher","DOI":"10.1080\/23742917.2019.1698178"},{"key":"e_1_2_2_4_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jad.2007.03.004"},{"key":"e_1_2_2_5_1","doi-asserted-by":"publisher","DOI":"10.1080\/02678373.2013.872208"},{"key":"e_1_2_2_6_1","doi-asserted-by":"publisher","DOI":"10.1080\/02678370903282600"},{"key":"e_1_2_2_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/2998181.2998360"},{"key":"e_1_2_2_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.iccn.2017.04.010"},{"key":"e_1_2_2_9_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.90.1.132"},{"key":"e_1_2_2_10_1","doi-asserted-by":"publisher","DOI":"10.1145\/3442167.3442178"},{"key":"e_1_2_2_11_1","first-page":"195","article-title":"Job Insecurity and Burnout: The Moderating Role of Employability","volume":"7","author":"Aybas Meryem","year":"2015","unstructured":"Meryem Aybas, Sevgi Elmas, and G\u00f6nen D\u00fcndar. 2015. Job Insecurity and Burnout: The Moderating Role of Employability. European Journal of Business and Management, Vol. 7 (2015), 195--202.","journal-title":"European Journal of Business and Management"},{"key":"e_1_2_2_12_1","doi-asserted-by":"publisher","DOI":"10.1037\/ocp0000056"},{"key":"e_1_2_2_13_1","doi-asserted-by":"publisher","DOI":"10.1037\/1076--8998.10.2.170"},{"key":"e_1_2_2_14_1","volume-title":"Work engagement: A handbook of essential theory and research","author":"Bakker Arnold B","unstructured":"Arnold B Bakker and Michael P Leiter. 2010. Work engagement: A handbook of essential theory and research. Psychology press."},{"key":"e_1_2_2_15_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.2517-6161.1995.tb02031.x"},{"key":"e_1_2_2_16_1","series-title":"second series","volume-title":"Feeling and thinking: The role of affect in social cognition. Studies in emotion and social interaction","author":"Blascovich J","unstructured":"J Blascovich and W B Mendes. 2000. Challenge and threat appraisals: The role of affective cues. In Feeling and thinking: The role of affect in social cognition. Studies in emotion and social interaction, second series, Joseph P Forgas (Ed.). Cambridge University Press, 59--82."},{"key":"e_1_2_2_17_1","doi-asserted-by":"publisher","DOI":"10.69554\/UERV9928"},{"key":"e_1_2_2_18_1","doi-asserted-by":"publisher","DOI":"10.1006\/jvbe.2001.1815"},{"key":"e_1_2_2_19_1","volume-title":"Burnout and personality in extreme nursing: An empirical study. Archives Suisses de neurologie et de psychiatrie","author":"Buhler KE","year":"2004","unstructured":"KE Buhler and T Land. 2004. Burnout and personality in extreme nursing: An empirical study. Archives Suisses de neurologie et de psychiatrie, Vol. 155, 1 (2004), 35--42."},{"key":"e_1_2_2_20_1","doi-asserted-by":"publisher","DOI":"10.1097\/jom.0b013e3182677dad"},{"key":"e_1_2_2_21_1","doi-asserted-by":"publisher","DOI":"10.1016\/0165--1781(89)90047--4"},{"key":"e_1_2_2_22_1","doi-asserted-by":"crossref","unstructured":"Wayne L. Chappelle Kent D McDonald James Christensen Lillian Prince Tanya Goodman William Thompson and William Hayes. 2013. Sources of Occupational Stress and Prevalence of Burnout and Clinical Distress Among U.S. Air Force Cyber Warfare Operators.","DOI":"10.21236\/ADA584653"},{"key":"e_1_2_2_23_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.12.001"},{"key":"e_1_2_2_24_1","volume-title":"Cost of a data breach","author":"IBM Corporation","year":"2022","unstructured":"IBM Corporation. 2022. Cost of a data breach 2022. https:\/\/www.ibm.com\/reports\/data-breach Accessed: 2022--11--21."},{"key":"e_1_2_2_25_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12319"},{"key":"e_1_2_2_26_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11524-009--9349--4"},{"key":"e_1_2_2_27_1","doi-asserted-by":"publisher","DOI":"10.1145\/3555090"},{"key":"e_1_2_2_28_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12889-018--5538-y"},{"key":"e_1_2_2_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/3359267"},{"key":"e_1_2_2_30_1","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph17155604"},{"key":"e_1_2_2_31_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.86.3.499"},{"key":"e_1_2_2_32_1","doi-asserted-by":"publisher","DOI":"10.4103\/ipj.ipj_52_19"},{"key":"e_1_2_2_33_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11606-014--3112--6"},{"key":"e_1_2_2_34_1","volume-title":"11th USENIX Workshop on Cyber Security Experimentation and Test (CSET 18)","author":"Dykstra Josiah","year":"2018","unstructured":"Josiah Dykstra and Celeste Lyn Paul. 2018. Cyber Operations Stress Survey ($$$$$$$$$$COSS)$$$$$$$$$$: Studying fatigue, frustration, and cognitive workload in cybersecurity operations. In 11th USENIX Workshop on Cyber Security Experimentation and Test (CSET 18)."},{"key":"e_1_2_2_35_1","unstructured":"Mirjam Ekstedt. 2005. Burnout and sleep. Karolinska Institutet (Sweden)."},{"key":"e_1_2_2_36_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12651-021-00294-0"},{"key":"e_1_2_2_37_1","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph18020365"},{"key":"e_1_2_2_38_1","doi-asserted-by":"publisher","DOI":"10.1111\/jora.12097"},{"key":"e_1_2_2_39_1","doi-asserted-by":"publisher","DOI":"10.1037\/str0000129"},{"key":"e_1_2_2_40_1","doi-asserted-by":"publisher","DOI":"10.1080\/10615806.2010.542808"},{"key":"e_1_2_2_41_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2020.12.045"},{"key":"e_1_2_2_42_1","volume-title":"The emerging field of emotion regulation: An integrative review. Review of general psychology","author":"Gross James J","year":"1998","unstructured":"James J Gross. 1998. The emerging field of emotion regulation: An integrative review. Review of general psychology, Vol. 2, 3 (1998), 271--299."},{"key":"e_1_2_2_43_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022--3514.85.2.348"},{"key":"e_1_2_2_44_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12553-021-00603-0"},{"key":"e_1_2_2_45_1","doi-asserted-by":"publisher","DOI":"10.1007\/978--3--319--60585--2_21"},{"key":"e_1_2_2_46_1","first-page":"2","article-title":"Staff nurses' perceptions of job empowerment and level of burnout: a test of Kanter's theory of structural power in organizations","volume":"9","author":"Hatcher S","year":"1996","unstructured":"S Hatcher and H K Laschinger. 1996. Staff nurses' perceptions of job empowerment and level of burnout: a test of Kanter's theory of structural power in organizations. Can. J. Nurs. Adm., Vol. 9, 2 (May 1996), 74--94.","journal-title":"Can. J. Nurs. Adm."},{"key":"e_1_2_2_47_1","doi-asserted-by":"publisher","DOI":"10.1348\/014466505x29657"},{"key":"e_1_2_2_48_1","doi-asserted-by":"publisher","DOI":"10.1109\/acii52823.2021.9597452"},{"key":"e_1_2_2_49_1","volume-title":"Social and psychological resources and adaptation. Review of general psychology","author":"Hobfoll Stevan E","year":"2002","unstructured":"Stevan E Hobfoll. 2002. Social and psychological resources and adaptation. Review of general psychology, Vol. 6, 4 (2002), 307--324."},{"key":"e_1_2_2_50_1","doi-asserted-by":"publisher","unstructured":"Erik Hollnagel. 2016. Chapter 4 The Nitty-Gritty of Human Factors. In Human Factors and Ergonomics in Practice. CRC Press 45--64. https:\/\/doi.org\/10.1201\/9781315587332--5","DOI":"10.1201\/9781315587332--5"},{"key":"e_1_2_2_51_1","doi-asserted-by":"publisher","DOI":"10.1145\/1460563.1460589"},{"key":"e_1_2_2_52_1","volume-title":"Analyst burnout in the cyber security operation center-CSOC: A phenomenological study. Ph.,D. Dissertation","author":"Hull James L","unstructured":"James L Hull. 2017. Analyst burnout in the cyber security operation center-CSOC: A phenomenological study. Ph.,D. Dissertation. Colorado Technical University."},{"key":"e_1_2_2_53_1","unstructured":"Devo Technology Inc. 2021. 2021 Devo SOC Performance Report: SOC Leaders and Staff Are Not Aligned. https:\/\/www.devo.com\/2021-devo-soc-performance-report-soc-leaders-and-staff-are-not-aligned\/ Accessed: 2022--11--21."},{"key":"e_1_2_2_54_1","unstructured":"Fortinet Inc. 2022a. Global Threat Landscape Report. https:\/\/www.fortinet.com\/content\/dam\/fortinet\/assets\/threat-reports\/threat-report-1h-2022.pdf Accessed: 2022--11--21."},{"key":"e_1_2_2_55_1","unstructured":"(ISC)\u00b2 Inc. 2022b. (ISC)\u00b2 Cybersecurity Workforce Study. https:\/\/www.isc2.org\/\/-\/media\/ISC2\/Research\/2022-WorkForce-Study\/ISC2-Cybersecurity-Workforce-Study.ashx Accessed: 2022--11--21."},{"key":"e_1_2_2_56_1","volume-title":"The State of Security","author":"Splunk Inc. 2022c.","year":"2022","unstructured":"Splunk Inc. 2022c. The State of Security 2022. https:\/\/www.splunk.com\/en_us\/campaigns\/state-of-security.html Accessed: 2022--11--21."},{"key":"e_1_2_2_57_1","unstructured":"VMware Inc.. 2021. Global Incident Response Threat Report. https:\/\/www.vmware.com\/content\/dam\/digitalmarketing\/vmware\/en\/pdf\/docs\/vmwcb-report-global-incident-response-threat-report-manipulating-reality.pdf Accessed: 2022--11--21."},{"key":"e_1_2_2_58_1","volume-title":"State of the Cybersecurity","author":"ISACA.","year":"2022","unstructured":"ISACA. 2022. State of the Cybersecurity 2022. https:\/\/www.isaca.org\/about-us\/newsroom\/press-releases\/2022\/state-of-the-cybersecurity-workforce-new-isaca-research-shows-retention-difficulties-in-years Accessed: 2023--7--10."},{"key":"e_1_2_2_59_1","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2017.00012"},{"key":"e_1_2_2_60_1","doi-asserted-by":"publisher","DOI":"10.1037\/1076--8998.3.4.322"},{"key":"e_1_2_2_61_1","doi-asserted-by":"publisher","DOI":"10.1145\/3555115"},{"key":"e_1_2_2_62_1","doi-asserted-by":"publisher","DOI":"10.1145\/3274361"},{"key":"e_1_2_2_63_1","doi-asserted-by":"publisher","DOI":"10.1145\/3319535.3354239"},{"key":"e_1_2_2_64_1","doi-asserted-by":"publisher","DOI":"10.1080\/10967494.2017.1325806"},{"key":"e_1_2_2_65_1","volume-title":"appraisal, and coping","author":"Lazarus Richard S","unstructured":"Richard S Lazarus and Susan Folkman. 1984. Stress, appraisal, and coping. Springer publishing company."},{"key":"e_1_2_2_66_1","doi-asserted-by":"publisher","DOI":"10.1177\/0091026017732798"},{"key":"e_1_2_2_67_1","doi-asserted-by":"publisher","DOI":"10.1145\/3534678.3539056"},{"key":"e_1_2_2_68_1","doi-asserted-by":"publisher","DOI":"10.1080\/09638230020023642"},{"key":"e_1_2_2_69_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbi.2022.104015"},{"key":"e_1_2_2_70_1","doi-asserted-by":"publisher","DOI":"10.1145\/2818048.2819979"},{"key":"e_1_2_2_71_1","first-page":"21","article-title":"Emotion regulation strategies, workload conditions, and burnout in healthcare residents","volume":"17","author":"Mart'in-Brufau Ram\u00f3n","year":"2020","unstructured":"Ram\u00f3n Mart'in-Brufau, Alejandro Martin-Gorgojo, Carlos Suso-Ribera, Eduardo Estrada, Mar'ia-Eugenia Capriles-Ovalles, and Santiago Romero-Brufau. 2020. Emotion regulation strategies, workload conditions, and burnout in healthcare residents. Int. J. Environ. Res. Public Health, Vol. 17, 21 (Oct. 2020), 7816.","journal-title":"Int. J. Environ. Res. Public Health"},{"key":"e_1_2_2_72_1","doi-asserted-by":"publisher","DOI":"10.1111\/1467--8721.01258"},{"key":"e_1_2_2_73_1","doi-asserted-by":"publisher","DOI":"10.1016\/s0962--1849(98)80022-x"},{"key":"e_1_2_2_74_1","volume-title":"Burnout in organizational settings. Applied social psychology annual","author":"Maslach Christina","year":"1984","unstructured":"Christina Maslach and Susan E Jackson. 1984. Burnout in organizational settings. Applied social psychology annual (1984)."},{"key":"e_1_2_2_75_1","doi-asserted-by":"publisher","DOI":"10.1002\/wps.20311"},{"key":"e_1_2_2_76_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290607.3299041"},{"key":"e_1_2_2_77_1","doi-asserted-by":"publisher","DOI":"10.1080\/14639220500090638"},{"key":"e_1_2_2_78_1","doi-asserted-by":"publisher","DOI":"10.1016\/B978--1--84334--734--7.50002--5"},{"key":"e_1_2_2_79_1","doi-asserted-by":"publisher","DOI":"10.1111\/medu.13757"},{"key":"e_1_2_2_80_1","doi-asserted-by":"publisher","DOI":"10.3889\/oamjms.2018.159"},{"key":"e_1_2_2_81_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10488-011-0352--1"},{"key":"e_1_2_2_82_1","doi-asserted-by":"publisher","DOI":"10.1109\/MPRV.2021.3112399"},{"key":"e_1_2_2_83_1","volume-title":"Xuhai Xu, Pino G Audia, Munmun De Choudhury, Anind K Dey, Aaron Striegel, et al.","author":"Nepal Subigya","year":"2022","unstructured":"Subigya Nepal, Gonzalo J Martinez, Shayan Mirjafari, Koustuv Saha, Vedant Das Swain, Xuhai Xu, Pino G Audia, Munmun De Choudhury, Anind K Dey, Aaron Striegel, et al. 2022. A Survey of Passive Sensing in the Workplace. arXiv preprint arXiv:2201.03074 (2022)."},{"key":"e_1_2_2_84_1","doi-asserted-by":"publisher","DOI":"10.1145\/3414118"},{"key":"e_1_2_2_85_1","doi-asserted-by":"publisher","DOI":"10.2478\/hjbpa-2018-0024"},{"key":"e_1_2_2_86_1","volume-title":"MWAIS 2019 Proceedings","volume":"22","author":"Nobles Calvin","year":"2019","unstructured":"Calvin Nobles. 2019. Establishing human factors programs to mitigate blind spots in cybersecurity. MWAIS 2019 Proceedings, Vol. 22 (2019)."},{"key":"e_1_2_2_87_1","unstructured":"Obi Ogbanufe and Janine Spears. 2019. Burnout in cybersecurity professionals. (2019)."},{"key":"e_1_2_2_88_1","doi-asserted-by":"publisher","DOI":"10.1007\/s13167-011-0090-1"},{"key":"e_1_2_2_89_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cppeds.2019.100664"},{"key":"e_1_2_2_90_1","doi-asserted-by":"publisher","DOI":"10.1207\/s15327752jpa6103_3"},{"key":"e_1_2_2_91_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.obhdp.2018.02.001"},{"key":"e_1_2_2_92_1","doi-asserted-by":"publisher","DOI":"10.1108\/08876041211266512"},{"key":"e_1_2_2_93_1","doi-asserted-by":"publisher","DOI":"10.1080\/02678370120791"},{"key":"e_1_2_2_94_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jrp.2006.02.001"},{"key":"e_1_2_2_95_1","volume-title":"Privacy and Trust: Second International Conference, HCI-CPT 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19--24, 2020, Proceedings 22","author":"Reeves Andrew","year":"2020","unstructured":"Andrew Reeves, Dragana Calic, and Paul Delfabbro. 2020. Sleeping with the enemy: does depletion cause fatigue with cybersecurity?. In HCI for Cybersecurity, Privacy and Trust: Second International Conference, HCI-CPT 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19--24, 2020, Proceedings 22. Springer, 217--231."},{"key":"e_1_2_2_96_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10648-022-09672-7"},{"key":"e_1_2_2_97_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1464-0597.2010.00435.x"},{"key":"e_1_2_2_98_1","first-page":"117","article-title":"Desde el burnout al engagement: \u00c2\u00bf una nueva perspectiva","volume":"16","author":"Salanova Marisa","year":"2000","unstructured":"Marisa Salanova, Wilmar B Schaufeli, Susana Llorens Gumbau, Peir A Silla, Rosa Mar Aa Grau Gumbau, et al. 2000. Desde el burnout al engagement: \u00c2\u00bf una nueva perspectiva? Journal of work and organizational psychology, Vol. 16, 2 (2000), 117--134.","journal-title":"Journal of work and organizational psychology"},{"key":"e_1_2_2_99_1","volume-title":"Modeling the impact of employee engagement and happiness on burnout and turnover intention among blue-collar workers at a manufacturing company","author":"Santhanam Nivethitha","year":"2019","unstructured":"Nivethitha Santhanam and Sharan Srinivas. 2019. Modeling the impact of employee engagement and happiness on burnout and turnover intention among blue-collar workers at a manufacturing company. Benchmarking: An International Journal (2019)."},{"key":"e_1_2_2_100_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.orgdyn.2017.04.008"},{"key":"e_1_2_2_101_1","doi-asserted-by":"publisher","DOI":"10.1002\/job.248"},{"key":"e_1_2_2_102_1","doi-asserted-by":"crossref","unstructured":"Wilmar B. Schaufeli Arnold B. Bakker and Marisa Salanova. 2006. Utrecht Work Engagement Scale-9.","DOI":"10.1037\/t05561-000"},{"key":"e_1_2_2_103_1","volume-title":"Hans De Witte, and Steffie Desart","author":"Schaufeli Wilmar B","year":"2020","unstructured":"Wilmar B Schaufeli, Hans De Witte, and Steffie Desart. 2020a. Manual Burnout Assessment Tool (BAT) -- Version 2.0. (2020). https:\/\/burnoutassessmenttool.be\/wp-content\/uploads\/2020\/08\/Test-Manual-BAT-English-version-2.0--1.pdf Unpublished internal report."},{"key":"e_1_2_2_104_1","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph17249495"},{"key":"e_1_2_2_105_1","doi-asserted-by":"publisher","DOI":"10.1177\/0022022102033005003"},{"key":"e_1_2_2_106_1","volume-title":"A critical review of the job demands-resources model: Implications for improving work and health. Bridging occupational, organizational and public health","author":"Schaufeli Wilmar B","year":"2014","unstructured":"Wilmar B Schaufeli and Toon W Taris. 2014. A critical review of the job demands-resources model: Implications for improving work and health. Bridging occupational, organizational and public health (2014), 43--68."},{"key":"e_1_2_2_107_1","doi-asserted-by":"publisher","DOI":"10.1002\/jclp.22229"},{"key":"e_1_2_2_108_1","doi-asserted-by":"publisher","DOI":"10.1145\/3555539"},{"key":"e_1_2_2_109_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2013.08.003"},{"key":"e_1_2_2_110_1","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph18179188"},{"key":"e_1_2_2_111_1","doi-asserted-by":"publisher","DOI":"10.1037\/a0027518"},{"key":"e_1_2_2_112_1","volume-title":"Proceedings of the Eleventh USENIX Conference on Usable Privacy and Security","author":"Sundaramurthy Sathya Chandran","unstructured":"Sathya Chandran Sundaramurthy, Alexandru G. Bardas, Jacob Case, Xinming Ou, Michael Wesch, John McHugh, and S. Raj Rajagopalan. 2015. A Human Capital Model for Mitigating Security Analyst Burnout. In Proceedings of the Eleventh USENIX Conference on Usable Privacy and Security (Ottawa, Canada) (SOUPS '15). USENIX Association, USA, 347--359."},{"key":"e_1_2_2_113_1","doi-asserted-by":"publisher","DOI":"10.1145\/2663887.2663904"},{"key":"e_1_2_2_114_1","doi-asserted-by":"publisher","DOI":"10.1109\/MSP.2014.84"},{"key":"e_1_2_2_115_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jvb.2010.01.003"},{"key":"e_1_2_2_116_1","doi-asserted-by":"publisher","DOI":"10.1037\/a0038100"},{"key":"e_1_2_2_117_1","doi-asserted-by":"publisher","DOI":"10.1097\/psy.0b013e31826c3174"},{"key":"e_1_2_2_118_1","doi-asserted-by":"publisher","unstructured":"Gustavo Umbelino Vivian Ta Samuel Blake Eric Truong Amy Luo and Steven Dow. 2019. ProtoTeams: Supporting Small Group Interactions in Co-Located Crowds. In Conference Companion Publication of the 2019 on Computer Supported Cooperative Work and Social Computing. ACM. https:\/\/doi.org\/10.1145\/3311957.3359505","DOI":"10.1145\/3311957.3359505"},{"key":"e_1_2_2_119_1","volume-title":"AIMS Neurosci.","volume":"5","author":"Vandekerckhove Marie","year":"2018","unstructured":"Marie Vandekerckhove and Yu-Lin Wang. 2018. Emotion, emotion regulation and sleep: An intimate relationship. AIMS Neurosci., Vol. 5, 1 (2018), 1--17."},{"key":"e_1_2_2_120_1","doi-asserted-by":"publisher","DOI":"10.1145\/3434174"},{"key":"e_1_2_2_121_1","doi-asserted-by":"publisher","DOI":"10.1108\/02683940710837714"},{"key":"e_1_2_2_122_1","doi-asserted-by":"publisher","DOI":"10.1145\/3359139"},{"key":"e_1_2_2_123_1","doi-asserted-by":"publisher","DOI":"10.3390\/healthcare10020281"},{"key":"e_1_2_2_124_1","doi-asserted-by":"publisher","DOI":"10.2466\/PR0.105.F.1248-1254"}],"container-title":["Proceedings of the ACM on Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3637304","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3637304","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,22]],"date-time":"2025-08-22T17:24:22Z","timestamp":1755883462000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3637304"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,4,17]]},"references-count":124,"journal-issue":{"issue":"CSCW1","published-print":{"date-parts":[[2024,4,17]]}},"alternative-id":["10.1145\/3637304"],"URL":"https:\/\/doi.org\/10.1145\/3637304","relation":{},"ISSN":["2573-0142"],"issn-type":[{"value":"2573-0142","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,4,17]]},"assertion":[{"value":"2024-04-26","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}