{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,27]],"date-time":"2026-02-27T19:15:22Z","timestamp":1772219722597,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":14,"publisher":"ACM","license":[{"start":{"date-parts":[[2024,6,26]],"date-time":"2024-06-26T00:00:00Z","timestamp":1719360000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2024,6,26]]},"DOI":"10.1145\/3652037.3663910","type":"proceedings-article","created":{"date-parts":[[2024,6,26]],"date-time":"2024-06-26T12:30:38Z","timestamp":1719405038000},"page":"481-485","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":1,"title":["Communicating reasonable adjustments to improve accessibility of patient services"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-4401-3503","authenticated-orcid":false,"given":"Paul","family":"Whittington","sequence":"first","affiliation":[{"name":"Department of Computing &amp; Informatics, Faculty of Science &amp; Technology, Bournemouth University, United Kingdom"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9138-9319","authenticated-orcid":false,"given":"Huseyin","family":"Dogan","sequence":"additional","affiliation":[{"name":"Department of Computing &amp; Informatics, Faculty of Science &amp; Technology, Bournemouth University, United Kingdom"}]},{"ORCID":"https:\/\/orcid.org\/0009-0006-8477-6026","authenticated-orcid":false,"given":"Joshua Tarun","family":"Phillips","sequence":"additional","affiliation":[{"name":"University Hospitals Dorset NHS Foundation Trust, United Kingdom"}]},{"ORCID":"https:\/\/orcid.org\/0009-0002-4579-3799","authenticated-orcid":false,"given":"Harry","family":"Phillips","sequence":"additional","affiliation":[{"name":"DrDoctor, United Kingdom"}]},{"ORCID":"https:\/\/orcid.org\/0009-0000-7110-6388","authenticated-orcid":false,"given":"Izzy","family":"Pochin","sequence":"additional","affiliation":[{"name":"Disability Activist, United Kingdom"}]}],"member":"320","published-online":{"date-parts":[[2024,6,26]]},"reference":[{"key":"e_1_3_2_1_1_1","volume-title":"Retrieved Retrieved May, 14","author":"Bank The World","year":"2024","unstructured":"The World Bank. Disability Inclusion. Retrieved Retrieved May, 14, 2024 from https:\/\/www.worldbank.org\/en\/topic\/disability."},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.14236\/ewic\/HCI2018.43"},{"key":"e_1_3_2_1_3_1","volume-title":"International Classification of Functioning, Disability and Health (ICF). Retrieved May, 14","author":"World Health Organization","year":"2024","unstructured":"World Health Organization. 2001. International Classification of Functioning, Disability and Health (ICF). Retrieved May, 14, 2024 from https:\/\/www.who.int\/standards\/classifications\/international-classification-of-functioning-disability-and-health."},{"key":"e_1_3_2_1_4_1","first-page":"152","volume-title":"Huseyin Dogan. Authentibility Pass: Accessible Authentication Gateway for People with Reduced Abilities. In Proceedings of the 2023 IEEE International Conference on e-Business Engineering (ICEBE\u201923)","author":"Whittington Paul","year":"2023","unstructured":"Paul Whittington, and Huseyin Dogan. Authentibility Pass: Accessible Authentication Gateway for People with Reduced Abilities. In Proceedings of the 2023 IEEE International Conference on e-Business Engineering (ICEBE\u201923), November 04-06, 2023, Sydney, Australia. IEEE, New York, NY, 152-162."},{"key":"e_1_3_2_1_5_1","volume-title":"Reasonable adjustments. Retrieved May, 14","author":"England NHS","year":"2024","unstructured":"NHS England. Reasonable adjustments. Retrieved May, 14, 2024 from https:\/\/www.england.nhs.uk\/learning-disabilities\/improving-health\/reasonable-adjustments\/."},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2022.6555"},{"key":"e_1_3_2_1_7_1","volume-title":"This is me My Care Passport. Retrieved May, 14","author":"Foundation Trust Western Sussex NHS","year":"2024","unstructured":"Western Sussex NHS Foundation Trust. This is me My Care Passport. Retrieved May, 14, 2024 from http:\/\/www.westernsussexhospitals.nhs.uk\/wp-content\/uploads\/2020\/07\/My-Care-Passport.pdf."},{"key":"e_1_3_2_1_8_1","volume-title":"Hospital passports. Retrieved May, 14","year":"2024","unstructured":"Mencap. Hospital passports. Retrieved May, 14, 2024 from https:\/\/www.mencap.org.uk\/advice-and-support\/health-coronavirus\/health-guides?fbclid=IwAR3OLetL_c2dl275FNry1nzJa_eG2hQ4Dj5T0wMWi84Nw27Daiekj1eEY0c."},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1108\/13595471211218712"},{"key":"e_1_3_2_1_10_1","volume-title":"Evaluation of the Regional Hospital Passport for People with Learning Disabilities. (Nov","author":"Millman Catherine","year":"2018","unstructured":"Catherine Millman and Richard Gamble. Evaluation of the Regional Hospital Passport for People with Learning Disabilities. (Nov. 2018). Retrieved May, 14, 2024 from https:\/\/www.publichealth.hscni.net\/sites\/default\/files\/2018-11\/Evaluation%20of%20the%20RHPLD%20-%20Final%20publish.pdf"},{"key":"e_1_3_2_1_11_1","volume-title":"Our mission. Retrieved May, 14","year":"2024","unstructured":"DrDoctor. Our mission. Retrieved May, 14, 2024 from https:\/\/www.drdoctor.co.uk\/about."},{"key":"e_1_3_2_1_12_1","volume-title":"Understanding accessibility requirements for public sector bodies. Retrieved May, 14","author":"Government HM","year":"2024","unstructured":"HM Government. Understanding accessibility requirements for public sector bodies. Retrieved May, 14, 2024 from https:\/\/www.gov.uk\/guidance\/accessibility-requirements-for-public-sector-websites-and-apps."},{"key":"e_1_3_2_1_13_1","volume-title":"User Centered Design. Retrieved May, 14","author":"Foundation Interaction Design","year":"2024","unstructured":"Interaction Design Foundation. User Centered Design. Retrieved May, 14, 2024 from https:\/\/www.interaction-design.org\/literature\/topics\/user-centered-design."},{"key":"e_1_3_2_1_14_1","volume-title":"General Data Protection Regulation GDPR. Retrieved May, 14","author":"Consulting Intersoft","year":"2024","unstructured":"Intersoft Consulting. General Data Protection Regulation GDPR. Retrieved May, 14, 2024 from https:\/\/gdpr-info.eu\/."}],"event":{"name":"PETRA '24: The PErvasive Technologies Related to Assistive Environments Conference","location":"Crete Greece","acronym":"PETRA '24"},"container-title":["Proceedings of the 17th International Conference on PErvasive Technologies Related to Assistive Environments"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3652037.3663910","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3652037.3663910","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,22]],"date-time":"2025-08-22T15:42:21Z","timestamp":1755877341000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3652037.3663910"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,6,26]]},"references-count":14,"alternative-id":["10.1145\/3652037.3663910","10.1145\/3652037"],"URL":"https:\/\/doi.org\/10.1145\/3652037.3663910","relation":{},"subject":[],"published":{"date-parts":[[2024,6,26]]},"assertion":[{"value":"2024-06-26","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}