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These requests often involve collaborative tasks between requesters and performers. Through interviews, we found that these collaborative tasks require coordination work that is not materialized in existing management tools. We also found that requesters are willing to take on this coordination work to see their requests fulfilled. To address this issue, we propose a system called\n            <jats:sc>TaskLight<\/jats:sc>\n            , which allows requesters to handle coordination work themselves. For example, requesters can collect useful context and information for their performers. We conducted two deployment studies and found that\n            <jats:sc>TaskLight<\/jats:sc>\n            leads to better outcomes because requesters are able to assist performers more effectively. 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