{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,18]],"date-time":"2026-04-18T21:43:23Z","timestamp":1776548603203,"version":"3.51.2"},"publisher-location":"New York, NY, USA","reference-count":21,"publisher":"ACM","license":[{"start":{"date-parts":[[2024,3,22]],"date-time":"2024-03-22T00:00:00Z","timestamp":1711065600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2024,3,22]]},"DOI":"10.1145\/3654823.3654875","type":"proceedings-article","created":{"date-parts":[[2024,5,29]],"date-time":"2024-05-29T16:20:33Z","timestamp":1716999633000},"page":"282-287","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":1,"title":["Explainable Customer Churn Prediction Model Based on Deep Learning"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-2023-0949","authenticated-orcid":false,"given":"Shiyang","family":"Li","sequence":"first","affiliation":[{"name":"School of Information Technology, Guangdong Technology College, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0003-9623-7546","authenticated-orcid":false,"given":"Zelin","family":"Shen","sequence":"additional","affiliation":[{"name":"School of Information Technology, Guangdong Technology College, China"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2024,5,29]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.2017.1057"},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.seta.2022.102103"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jocs.2022.101940"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10614-022-10275-1"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.intmar.2020.07.002"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12652-021-03413-4"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1155\/2022\/9390768"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.4018\/ijcini.2020010101"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1109\/mcom.110.2100145"},{"key":"e_1_3_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ins.2017.04.015"},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.neucom.2019.11.076"},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.knosys.2022.108919"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","unstructured":"H. Zheng S. W. A. Sherazi and J. Y. Lee. 2021. A Stacking Ensemble Prediction Model for the Occurrences of Major Adverse Cardiovascular Events in Patients With Acute Coronary Syndrome on Imbalanced Data. IEEE Access 9(July 2021) 113692-113704. https:\/\/doi.org\/10.1109\/access.2021.3099795","DOI":"10.1109\/access.2021.3099795"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.3390\/w13091272"},{"key":"e_1_3_2_1_15_1","unstructured":"Telecom_customer dataset. Available: https:\/\/www.kaggle.com\/datasets\/abhinav89\/telecom-customer"},{"key":"e_1_3_2_1_16_1","unstructured":"E-commerce dataset. Available: https:\/\/www.kaggle.com\/datasets\/ankitverma2010\/ecommerce-customer-churn-analysis-and-prediction"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10479-022-04526-5"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12559-018-9608-3"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.54691\/bcpbm.v23i.1373"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","unstructured":"Jain N Tomar A and Jana P K. 2021. A novel scheme for employee churn problem using multi-attribute decision making approach and machine learning. J Intell Inf Syst 56(April 2021) 279\u2013302. https:\/\/doi.org\/10.1007\/s10844-020-00614-9","DOI":"10.1007\/s10844-020-00614-9"},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1155\/2022\/5134356"}],"event":{"name":"CACML 2024: 2024 3rd Asia Conference on Algorithms, Computing and Machine Learning","location":"Shanghai China","acronym":"CACML 2024"},"container-title":["Proceedings of the 2024 3rd Asia Conference on Algorithms, Computing and Machine Learning"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3654823.3654875","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3654823.3654875","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,22]],"date-time":"2025-08-22T15:18:40Z","timestamp":1755875920000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3654823.3654875"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,3,22]]},"references-count":21,"alternative-id":["10.1145\/3654823.3654875","10.1145\/3654823"],"URL":"https:\/\/doi.org\/10.1145\/3654823.3654875","relation":{},"subject":[],"published":{"date-parts":[[2024,3,22]]},"assertion":[{"value":"2024-05-29","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}