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These are particularly valuable for the continuous improvement of our digital infrastructures. At the heart of our participatory work lies a Goal-Directed Design approach, which focuses on understanding user needs and motivations. This approach helps us to maintain clarity in complex and heterogeneous projects and to communicate with non-technical users, enabling them to participate in the discussion of future use scenarios. In such co-creative processes, we have found web-based applications\u2014especially Progressive Web Apps (PWAs)\u2014to be particularly valuable due to their accessibility and flexibility. This paper illustrates our interdisciplinary design-led working process through a case study in school education. Additionally, it explores how the German Maritime Museum as a whole has developed further through increased participation: close transdisciplinary collaboration allows us to embed our practical methodological knowledge across the organization. This consistent commitment to participation is already reshaping the museum, giving it new citizen-centered roles.<\/jats:p>","DOI":"10.1145\/3656585","type":"journal-article","created":{"date-parts":[[2024,8,10]],"date-time":"2024-08-10T08:46:11Z","timestamp":1723279571000},"page":"1-19","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":6,"title":["Learning to Listen Properly: Participatory Digital Projects at the German Maritime Museum Based on Iterative Co-Creation"],"prefix":"10.1145","volume":"17","author":[{"ORCID":"https:\/\/orcid.org\/0009-0007-1160-8141","authenticated-orcid":false,"given":"Isabella","family":"Hodgson","sequence":"first","affiliation":[{"name":"German Maritime Museum - Leibniz-Institute for Maritime History, Bremerhaven, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0001-3604-8917","authenticated-orcid":false,"given":"Dennis","family":"Hoffmann","sequence":"additional","affiliation":[{"name":"German Maritime Museum - Leibniz-Institute for Maritime History, Bremerhaven, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0008-8752-9471","authenticated-orcid":false,"given":"Luca","family":"Junge","sequence":"additional","affiliation":[{"name":"German Maritime Museum - Leibniz-Institute for Maritime History, Bremerhaven, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0009-5763-8818","authenticated-orcid":false,"given":"Frederic","family":"Theis","sequence":"additional","affiliation":[{"name":"German Maritime Museum - Leibniz-Institute for Maritime History, Bremerhaven, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0001-7934-0264","authenticated-orcid":false,"given":"Nicolas","family":"Dittgen","sequence":"additional","affiliation":[{"name":"German Maritime Museum - Leibniz-Institute for Maritime History, Bremerhaven, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2024,9,30]]},"reference":[{"key":"e_1_3_1_2_2","unstructured":"Daniele Agostini. 2019. 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