{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,24]],"date-time":"2025-08-24T00:01:17Z","timestamp":1755993677597,"version":"3.44.0"},"publisher-location":"New York, NY, USA","reference-count":72,"publisher":"ACM","license":[{"start":{"date-parts":[[2024,8,21]],"date-time":"2024-08-21T00:00:00Z","timestamp":1724198400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2024,8,21]]},"DOI":"10.1145\/3675669.3675688","type":"proceedings-article","created":{"date-parts":[[2024,9,4]],"date-time":"2024-09-04T11:43:18Z","timestamp":1725450198000},"page":"145-152","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["The Influence of Search Experience on Impulse Buying in Omni-channel Retailing"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8314-930X","authenticated-orcid":false,"given":"Kai","family":"Wang","sequence":"first","affiliation":[{"name":"Department of Information Management, National University of Kaohsiung, Taiwan"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-9265-2450","authenticated-orcid":false,"given":"Chia-Chen","family":"Chang","sequence":"additional","affiliation":[{"name":"Department of Information Management, National University of Kaohsiung, Taiwan"}]},{"ORCID":"https:\/\/orcid.org\/0009-0001-4866-934X","authenticated-orcid":false,"given":"Yong-Yi","family":"Chang","sequence":"additional","affiliation":[{"name":"Department of Information Management, National University of Kaohsiung, Taiwan"}]}],"member":"320","published-online":{"date-parts":[[2024,9,4]]},"reference":[{"key":"e_1_3_2_1_1_1","volume-title":"'2022 Global Consumer Insight Report: Consumers Prepare to Address Supply Chain Issues and Rising Inflation.'","author":"Pw C","year":"2022","unstructured":"PwC Taiwan (June 15, 2022). '2022 Global Consumer Insight Report: Consumers Prepare to Address Supply Chain Issues and Rising Inflation.' Retrieved from https:\/\/www.pwc.tw\/zh\/news\/press-release\/press-20220615.html. (Accessed November 17, 2022)."},{"key":"e_1_3_2_1_2_1","unstructured":"Stanton R. (2022). Empowered consumers are prepared to make changes in response to supply chain disruptions and inflation. https:\/\/www.pwc.com\/gx\/en\/news-room\/press-releases\/2022\/global-consumer-insights-pulse-survey.html. (Accessed November 17 2022)."},{"key":"e_1_3_2_1_3_1","volume-title":"Accessibility or diagnosticity? Disentangling the influence of culture on persuasion processes and attitudes.\u00a0Journal of Consumer Research,\u00a026(4), 340-357","author":"Aaker J. L.","year":"2000","unstructured":"Aaker, J. L. (2000). Accessibility or diagnosticity? Disentangling the influence of culture on persuasion processes and attitudes.\u00a0Journal of Consumer Research,\u00a026(4), 340-357."},{"key":"e_1_3_2_1_4_1","volume-title":"Managing multi-and omni-channel distribution: metrics and research directions.\u00a0Journal of Retailing,\u00a093(1), 120-135","author":"Ailawadi K. L.","year":"2017","unstructured":"Ailawadi, K. L., & Farris, P. W. (2017). Managing multi-and omni-channel distribution: metrics and research directions.\u00a0Journal of Retailing,\u00a093(1), 120-135."},{"key":"e_1_3_2_1_5_1","volume-title":"Factors affecting online impulse buying: Evidence from Chinese social commerce environment.\u00a0Sustainability,\u00a010(2), 352","author":"Akram U.","year":"2018","unstructured":"Akram, U., Hui, P., Khan, M. K., Yan, C., & Akram, Z. (2018). Factors affecting online impulse buying: Evidence from Chinese social commerce environment.\u00a0Sustainability,\u00a010(2), 352."},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1108\/MD-07-2021-0900"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2015.08.001"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2017.08.008"},{"key":"e_1_3_2_1_9_1","series-title":"Vol. 1","volume-title":"\u00a0Competing in the age of omnichannel retailing\u00a0","author":"Brynjolfsson E.","year":"2013","unstructured":"Brynjolfsson, E., Hu, Y. J., & Rahman, M. S. (2013).\u00a0Competing in the age of omnichannel retailing\u00a0(Vol. 1). Cambridge: MIT."},{"key":"e_1_3_2_1_10_1","volume-title":"The Serendipity Mindset: The Art and Science of Creating Good Luck","author":"Busch C.","year":"2022","unstructured":"Busch, C. (2022). The Serendipity Mindset: The Art and Science of Creating Good Luck."},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415180403"},{"key":"e_1_3_2_1_12_1","volume-title":"Marketing: Creating Value for Customers","author":"Churchill G.A.","year":"1998","unstructured":"Churchill, G.A. & Peter, J.P. (1998). Marketing: Creating Value for Customers. Boston: Irwin\/McGraw-Hill."},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJCHM-10-2015-0608"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2022.06.031"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1108\/IMDS-10-2019-0529"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1108\/JRIM-12-2015-0094"},{"key":"e_1_3_2_1_17_1","volume-title":"Informational challenges in omnichannel marketing: remedies and future research.\u00a0Journal of Marketing,\u00a085(1), 103-120","author":"Cui T. H.","year":"2021","unstructured":"Cui, T. H., Ghose, A., Halaburda, H., Iyengar, R., Pauwels, K., Sriram, S., Tucker, C., & Venkataraman, S. (2021). Informational challenges in omnichannel marketing: remedies and future research.\u00a0Journal of Marketing,\u00a085(1), 103-120."},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2021.102869"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1080\/02642069.2011.624596"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1108\/JRIM-05-2016-0054"},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224378101800104"},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.2501\/JAR-54-4-377-380"},{"key":"e_1_3_2_1_23_1","volume-title":"Multivariate Data Analysis","author":"Hair J.F.","year":"1998","unstructured":"Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1998). Multivariate Data Analysis. 5th edition. Upper Saddle River, NJ: Prentice-Hall.","edition":"5"},{"key":"e_1_3_2_1_24_1","volume-title":"PLS-SEM: Indeed a silver bullet.\u00a0Journal of Marketing Theory and Practice,\u00a019(2), 139-152","author":"Hair J. F.","year":"2011","unstructured":"Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet.\u00a0Journal of Marketing Theory and Practice,\u00a019(2), 139-152."},{"key":"e_1_3_2_1_25_1","volume-title":"Partial least squares structural equation modeling: Rigorous applications, better results and higher acceptance.\u00a0Long Range Planning,\u00a046(1-2), 1-12","author":"Hair J. F.","year":"2013","unstructured":"Hair, J. F., Ringle, C. M., & Sarstedt, M. (2013). Partial least squares structural equation modeling: Rigorous applications, better results and higher acceptance.\u00a0Long Range Planning,\u00a046(1-2), 1-12."},{"key":"e_1_3_2_1_26_1","volume-title":"A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)","author":"Hair J. F.","year":"2016","unstructured":"Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd Ed.). Sage publications.","edition":"2"},{"key":"e_1_3_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.1080\/10705519909540118"},{"key":"e_1_3_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2015.12.042"},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1080\/13614568.2015.1052098"},{"key":"e_1_3_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-45439-5_44"},{"key":"e_1_3_2_1_31_1","first-page":"203","article-title":"Sustaining brick & mortar through omnichannel: An emerging story of retail business model convergence","volume":"3","author":"Joseph G.","year":"2015","unstructured":"Joseph, G. (2015). Sustaining brick & mortar through omnichannel: An emerging story of retail business model convergence. International Journal of Business and Management, 3, 203-211.","journal-title":"International Journal of Business and Management"},{"key":"e_1_3_2_1_32_1","volume-title":"Omnichannel customer behavior: key drivers of technology acceptance and use and their effects on purchase intention.\u00a0Frontiers in psychology,\u00a07, 1117","author":"Juaneda-Ayensa E.","year":"2016","unstructured":"Juaneda-Ayensa, E., Mosquera, A., & Sierra Murillo, Y. (2016). Omnichannel customer behavior: key drivers of technology acceptance and use and their effects on purchase intention.\u00a0Frontiers in psychology,\u00a07, 1117."},{"issue":"2","key":"e_1_3_2_1_33_1","doi-asserted-by":"crossref","first-page":"224","DOI":"10.1108\/JFMM-07-2018-0088","article-title":"What drives omnichannel shopping behaviors","volume":"23","author":"Kang J. M.","year":"2019","unstructured":"Kang, J. M. (2019). What drives omnichannel shopping behaviors? Journal of Fashion Marketing and Management: An International Journal, 23(2), 224-238.","journal-title":"Journal of Fashion Marketing and Management: An International Journal"},{"key":"e_1_3_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cola.2019.04.003"},{"key":"e_1_3_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10796-018-9831-1"},{"key":"e_1_3_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2013.04.001"},{"key":"e_1_3_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1108\/IntR-09-2016-0280"},{"key":"e_1_3_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.86.1.114"},{"key":"e_1_3_2_1_39_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1060.0597"},{"key":"e_1_3_2_1_40_1","volume-title":"Recasting the customer experience in today's omni-channel environment. Universia Business Review, (50), 18-37","author":"Melero I.","year":"2016","unstructured":"Melero, I., Sese, F. J., & Verhoef, P. C. (2016). Recasting the customer experience in today's omni-channel environment. Universia Business Review, (50), 18-37."},{"key":"e_1_3_2_1_41_1","first-page":"12","volume-title":"Animation and New Media (GRAND) NCE Conference","author":"McCay-Peet L.","year":"2011","unstructured":"McCay-Peet, L., & Toms, E. G. (2011). Exploring the precipitating conditions of serendipity. In\u00a0Poster presented at the 2nd Annual Graphics, Animation and New Media (GRAND) NCE Conference, pp. 12-14."},{"key":"e_1_3_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2020.102296"},{"key":"e_1_3_2_1_43_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2021.102362"},{"key":"e_1_3_2_1_44_1","volume-title":"Psychometric Methods","author":"Nunnally J.","year":"1978","unstructured":"Nunnally, J. (1978). Psychometric Methods. New York: McGraw-Hill Book Co."},{"key":"e_1_3_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415180400"},{"key":"e_1_3_2_1_46_1","doi-asserted-by":"publisher","DOI":"10.1145\/223904.223911"},{"key":"e_1_3_2_1_47_1","volume-title":"Information foraging.\u00a0Psychological Review,\u00a0106(4), 643","author":"Pirolli P.","year":"1999","unstructured":"Pirolli, P., & Card, S. (1999). Information foraging.\u00a0Psychological Review,\u00a0106(4), 643."},{"key":"e_1_3_2_1_48_1","doi-asserted-by":"crossref","unstructured":"Pirolli P. (2007). Chapter 8: Social Information Foraging. Information Foraging.","DOI":"10.1093\/acprof:oso\/9780195173321.001.0001"},{"key":"e_1_3_2_1_49_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.88.5.879"},{"issue":"2","key":"e_1_3_2_1_50_1","first-page":"533","article-title":"Antecedents of online impulse buying behavior: An empirical study in Indonesia","volume":"8","author":"Prawira N. A.","year":"2021","unstructured":"Prawira, N. A., & Sihombing, S. O. (2021). Antecedents of online impulse buying behavior: An empirical study in Indonesia. The Journal of Asian Finance, Economics and Business, 8(2), 533-543.","journal-title":"The Journal of Asian Finance, Economics and Business"},{"key":"e_1_3_2_1_51_1","volume-title":"Proceedings of the 10th International Conference on Conceptions of Library and Information Science","author":"Reviglio U.","year":"2019","unstructured":"Reviglio, U. (2019). Towards a taxonomy for designing serendipity in personalized news feeds. In Proceedings of the 10th International Conference on Conceptions of Library and Information Science. University of Bor\u00e5s."},{"key":"e_1_3_2_1_52_1","volume-title":"Toward a three-dimensional framework for omni-channel.\u00a0Journal of Business Research,\u00a077, 53-67","author":"Saghiri S.","year":"2017","unstructured":"Saghiri, S., Wilding, R., Mena, C., & Bourlakis, M. (2017). Toward a three-dimensional framework for omni-channel.\u00a0Journal of Business Research,\u00a077, 53-67."},{"key":"e_1_3_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10826-015-0126-6"},{"key":"e_1_3_2_1_54_1","doi-asserted-by":"publisher","DOI":"10.1145\/3289600.3290974"},{"key":"e_1_3_2_1_55_1","unstructured":"Shanghai H. I. o. L. a. L. (2015). New vision of Chinese consumer behavior. https:\/\/www.sh enghuozhe.cn\/monitor\/cgxf."},{"key":"e_1_3_2_1_56_1","volume-title":"System design effects on online impulse buying.\u00a0Internet Research,\u00a022(4), 396-425","author":"Shen K. N.","year":"2012","unstructured":"Shen, K. N., & Khalifa, M. (2012). System design effects on online impulse buying.\u00a0Internet Research,\u00a022(4), 396-425."},{"key":"e_1_3_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2019.09.001"},{"key":"e_1_3_2_1_58_1","volume-title":"The significance of impulse buying today.\u00a0Journal of Marketing,\u00a026(2), 59-62","author":"Stern H.","year":"1962","unstructured":"Stern, H. (1962). The significance of impulse buying today.\u00a0Journal of Marketing,\u00a026(2), 59-62."},{"key":"e_1_3_2_1_59_1","volume-title":"Proceedings of Pacific Asia Conference on Information Systems, 1-14","author":"Song H. G.","year":"2015","unstructured":"Song, H. G., Chung, N., & Koo, C. (2015). Impulsive buying behavior of restaurant products in social commerce: A role of serendipity and scarcity message. Proceedings of Pacific Asia Conference on Information Systems, 1-14."},{"key":"e_1_3_2_1_60_1","doi-asserted-by":"publisher","DOI":"10.1145\/2207676.2208414"},{"key":"e_1_3_2_1_61_1","volume-title":"Factors Affecting Online Impulse Buying of Consumers in Hue City.\u00a0Hue University Journal of Science: Economics and Development,\u00a0129(5A), 29-46","author":"Thuong N. U.","year":"2020","unstructured":"Thuong, N. U. (2020). Factors Affecting Online Impulse Buying of Consumers in Hue City.\u00a0Hue University Journal of Science: Economics and Development,\u00a0129(5A), 29-46."},{"key":"e_1_3_2_1_62_1","volume-title":"Moving from multi-channel to Omni-channel retailing: Special issue introduction.\u00a0Journal of Retailing and Consumer Services, 65, 102311","author":"Thaichon P.","year":"2020","unstructured":"Thaichon, P., Phau, I., & Weaven, S. (2020). Moving from multi-channel to Omni-channel retailing: Special issue introduction.\u00a0Journal of Retailing and Consumer Services, 65, 102311."},{"key":"e_1_3_2_1_63_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2011.08.001"},{"key":"e_1_3_2_1_64_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2014\/38.2.03"},{"key":"e_1_3_2_1_65_1","doi-asserted-by":"publisher","DOI":"10.1002\/dir.10008"},{"key":"e_1_3_2_1_66_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2017.0695"},{"key":"e_1_3_2_1_67_1","volume-title":"How to retain customers in omnichannel retailing: Considering the roles of brand experience and purchase behavior.\u00a0Journal of Retailing and Consumer Services,\u00a069, 103070","author":"Yin C. C.","year":"2022","unstructured":"Yin, C. C., Chiu, H. C., Hsieh, Y. C., & Kuo, C. Y. (2022). How to retain customers in omnichannel retailing: Considering the roles of brand experience and purchase behavior.\u00a0Journal of Retailing and Consumer Services,\u00a069, 103070."},{"key":"e_1_3_2_1_68_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2018.10.041"},{"key":"e_1_3_2_1_69_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.elerap.2018.02.002"},{"key":"e_1_3_2_1_70_1","volume-title":"The role of online product recommendations on customer decision making and loyalty in social shopping communities.\u00a0International Journal of Information Management,\u00a038(1), 150-166","author":"Zhang H.","year":"2018","unstructured":"Zhang, H., Zhao, L., & Gupta, S. (2018). The role of online product recommendations on customer decision making and loyalty in social shopping communities.\u00a0International Journal of Information Management,\u00a038(1), 150-166."},{"key":"e_1_3_2_1_71_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2018.09.002"},{"key":"e_1_3_2_1_72_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.elerap.2013.03.003"}],"event":{"name":"MISNC 2024: 2024 The 11th Multidisciplinary International Social Networks Conference","acronym":"MISNC 2024","location":"Bali Indonesia"},"container-title":["Proceedings of the 2024 11th Multidisciplinary International Social Networks Conference"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3675669.3675688","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3675669.3675688","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,23]],"date-time":"2025-08-23T00:15:38Z","timestamp":1755908138000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3675669.3675688"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,8,21]]},"references-count":72,"alternative-id":["10.1145\/3675669.3675688","10.1145\/3675669"],"URL":"https:\/\/doi.org\/10.1145\/3675669.3675688","relation":{},"subject":[],"published":{"date-parts":[[2024,8,21]]},"assertion":[{"value":"2024-09-04","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}