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Psychology research has demonstrated that users often develop their preferences during the elicitation process, highlighting the pivotal role of system-user interaction in developing personalized systems. This paper introduces a novel approach, combining Large Language Models (LLMs) with Constraint Programming to facilitate interactive decision support. We study this hybrid framework through the lens of meeting scheduling, a time-consuming daily activity faced by a multitude of information workers. We conduct three studies to evaluate the novel framework, including a diary study to characterize contextual scheduling preferences, a quantitative evaluation of the system\u2019s performance, and a user study to elicit insights with a technology probe that encapsulates our framework. Our work highlights the potential for a hybrid LLM and optimization approach for iterative preference elicitation, and suggests design considerations for building systems that support human-system collaborative decision-making processes.<\/jats:p>","DOI":"10.1145\/3685053","type":"journal-article","created":{"date-parts":[[2024,8,1]],"date-time":"2024-08-01T12:46:05Z","timestamp":1722516365000},"page":"1-33","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":19,"title":["\u201cI Want It That Way\u201d: Enabling Interactive Decision Support Using Large Language Models and Constraint Programming"],"prefix":"10.1145","volume":"14","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-2112-2213","authenticated-orcid":false,"given":"Connor","family":"Lawless","sequence":"first","affiliation":[{"name":"Cornell University, Ithaca, NY, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3705-7126","authenticated-orcid":false,"given":"Jakob","family":"Schoeffer","sequence":"additional","affiliation":[{"name":"University of Texas at Austin, Austin, TX, USA"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-6826-8897","authenticated-orcid":false,"given":"Lindy","family":"Le","sequence":"additional","affiliation":[{"name":"Microsoft, Redmond, WA, USA"}]},{"ORCID":"https:\/\/orcid.org\/0009-0001-2101-7667","authenticated-orcid":false,"given":"Kael","family":"Rowan","sequence":"additional","affiliation":[{"name":"Microsoft Research, Redmond, WA, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7419-1864","authenticated-orcid":false,"given":"Shilad","family":"Sen","sequence":"additional","affiliation":[{"name":"Macalester College, St. Paul, MN, USA"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-4566-2226","authenticated-orcid":false,"given":"Cristina","family":"St. Hill","sequence":"additional","affiliation":[{"name":"Microsoft, Redmond, WA, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7646-5563","authenticated-orcid":false,"given":"Jina","family":"Suh","sequence":"additional","affiliation":[{"name":"Microsoft Research, Redmond, WA, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8765-870X","authenticated-orcid":false,"given":"Bahareh","family":"Sarrafzadeh","sequence":"additional","affiliation":[{"name":"Microsoft, Redmond, WA, USA"}]}],"member":"320","published-online":{"date-parts":[[2024,9,24]]},"reference":[{"key":"e_1_3_2_2_2","first-page":"1","volume-title":"Proceedings of the 12th International Conference on Learning Representations","author":"Abdin Marah I.","year":"2024","unstructured":"Marah I. 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