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Interact."],"published-print":{"date-parts":[[2024,11,7]]},"abstract":"<jats:p>\n            Urbanization has increased societal tensions and led to the growth of citizen participation in urban planning, which is often conducted in computer-supported environments and progressively online to include a high number of citizens. Past projects have shown that digital participation creates new challenges and that collaborative online discussions do not achieve the quality of on-site scenarios, as the interactions, in-depth exchange of opinions, and quality of contributions vary. Within a design science research project, we examine\n            <jats:italic toggle=\"yes\">how to support citizens in creating comprehensible contributions on urban participation platforms.<\/jats:italic>\n            We identify issues, formulate meta-requirements, and derive design principles to implement feasible prototypes that we evaluated in focus groups. 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