{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,20]],"date-time":"2026-01-20T14:52:32Z","timestamp":1768920752252,"version":"3.49.0"},"reference-count":69,"publisher":"Association for Computing Machinery (ACM)","issue":"CSCW2","license":[{"start":{"date-parts":[[2024,11,7]],"date-time":"2024-11-07T00:00:00Z","timestamp":1730937600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"funder":[{"name":"National Institutes of Health?s National Institute on Aging","award":["30AG059988"],"award-info":[{"award-number":["30AG059988"]}]},{"DOI":"10.13039\/100000025","name":"National Institute of Mental Health","doi-asserted-by":"crossref","award":["P50MH119029"],"award-info":[{"award-number":["P50MH119029"]}],"id":[{"id":"10.13039\/100000025","id-type":"DOI","asserted-by":"crossref"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Proc. ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2024,11,7]]},"abstract":"<jats:p>People with multiple chronic conditions (MCC) face challenges planning health care collaboratively with primary care clinicians, particularly when their priorities conflict. These challenges intensify with symptoms of anxiety or depression. Elicitation of patients' values is promoted as a means to aligning patient and clinician priorities in primary care, and as a component of psychotherapy for anxiety and depression. But, these approaches remain siloed. We conducted a qualitative interview study to understand patients' preferences for Technology Enabled Services (TESs) to coordinate values elicitation across primary and mental health care settings. Many participants preferred face-to-face elicitation by a mental health clinician; some preferred elicitation via telehealth and some preferred self-directed elicitation. Participants' preferences were influenced by: 1) how they perceived the rationale and benefits of values elicitation; 2) how they perceived the training and credibility of people facilitating elicitation; and 3) how they perceived their own capacity to engage in values elicitation. Participants also shared numerous concerns about values elicitation that warrant critical examination of TESs to support it.<\/jats:p>","DOI":"10.1145\/3687000","type":"journal-article","created":{"date-parts":[[2024,11,8]],"date-time":"2024-11-08T15:52:40Z","timestamp":1731081160000},"page":"1-30","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":5,"title":["Improving Collaborative Management of Multiple Mental and Physical Health Conditions: A Qualitative Inquiry into Designing Technology-Enabled Services for Eliciting Patients' Values"],"prefix":"10.1145","volume":"8","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5873-6470","authenticated-orcid":false,"given":"William Wibowo","family":"Liem","sequence":"first","affiliation":[{"name":"Northwestern University, Chicago, Illinois, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3069-5996","authenticated-orcid":false,"given":"Emily G.","family":"Lattie","sequence":"additional","affiliation":[{"name":"Lyra Health, Burlingame, California, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5812-5848","authenticated-orcid":false,"given":"Bayley J.","family":"Taple","sequence":"additional","affiliation":[{"name":"Realized Care, Elizabethtown, Kentucky, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8251-0909","authenticated-orcid":false,"given":"Caitlin A.","family":"Stamatis","sequence":"additional","affiliation":[{"name":"Northwestern University, Chicago, Illinois, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9876-5463","authenticated-orcid":false,"given":"Jacob","family":"Gordon","sequence":"additional","affiliation":[{"name":"University of Cincinnati, Cincinnati, Ohio, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8542-6913","authenticated-orcid":false,"given":"Rachel","family":"Kornfield","sequence":"additional","affiliation":[{"name":"Northwestern University, Chicago, Illinois, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3167-4716","authenticated-orcid":false,"given":"Andrew B.L.","family":"Berry","sequence":"additional","affiliation":[{"name":"Northwestern University, Chicago, Illinois, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2024,11,8]]},"reference":[{"key":"e_1_2_1_1_1","unstructured":"2021. Dedoose Version 9.0.17 web application for managing analyzing and presenting qualitative and mixed method research data. www.dedoose.com"},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376608"},{"key":"e_1_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.3389\/fgwh.2022.846611"},{"key":"e_1_2_1_4_1","doi-asserted-by":"publisher","unstructured":"Elizabeth A Bayliss John F Steiner Douglas H Fernald Lori A Crane and Deborah S Main. [n. d.]. Descriptions of Barriers to Self-Care by Persons with Comorbid Chronic Diseases. 1 1 ([n. d.]) 15--21. https:\/\/doi.org\/10.1370\/afm.4","DOI":"10.1370\/afm.4"},{"key":"e_1_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/3476040"},{"key":"e_1_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300700"},{"key":"e_1_2_1_7_1","volume-title":"Bodenheimer","author":"Berry-Millett Rachel","year":"2009","unstructured":"Rachel Berry-Millett and Thomas S. Bodenheimer. 2009. Care management of patients with complex health care needs. The Synthesis Project. Research Synthesis Report 19 (Dec. 2009), 52372."},{"key":"e_1_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1111\/jgs.15465"},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2022.9817"},{"key":"e_1_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.5888\/pcd17.200130"},{"key":"e_1_2_1_11_1","doi-asserted-by":"publisher","unstructured":"Cynthia M. Boyd Jonathan Darer Chad Boult Linda P. Fried Lisa Boult and Albert W. Wu. [n. d.]. Clinical Practice Guidelines and Quality of Care for Older Patients With Multiple Comorbid Diseases: Implications for Pay for Performance. 294 6 ([n. d.]) 716. https:\/\/doi.org\/10.1001\/jama.294.6.716","DOI":"10.1001\/jama.294.6.716"},{"key":"e_1_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1002\/capr.12360"},{"key":"e_1_2_1_13_1","first-page":"1","article-title":"Chronic disease patients? experiences with accessing health care in rural and remote areas: a systematic review and qualitative meta-synthesis","volume":"13","author":"Brundisini F.","year":"2013","unstructured":"F. Brundisini, M. Giacomini, D. DeJean, M. Vanstone, S. Winsor, and A. Smith. 2013. Chronic disease patients? experiences with accessing health care in rural and remote areas: a systematic review and qualitative meta-synthesis. Ontario Health Technology Assessment Series 13, 15 (2013), 1--33.","journal-title":"Ontario Health Technology Assessment Series"},{"key":"e_1_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2020.102494"},{"key":"e_1_2_1_15_1","unstructured":"CDC. [n. d.]. Meal Planning. https:\/\/www.cdc.gov\/diabetes\/managing\/eat-well\/meal-plan-method.html"},{"key":"e_1_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1007\/bf00989485"},{"key":"e_1_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.outlook.2013.03.005"},{"key":"e_1_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jcbs.2021.03.003"},{"key":"e_1_2_1_19_1","doi-asserted-by":"publisher","unstructured":"Ezekiel J. Emanuel. [n. d.]. Four Models of the Physician-Patient Relationship. 267 16 ([n. d.]) 2221. https:\/\/doi.org\/10.1001\/jama.1992.03480160079038","DOI":"10.1001\/jama.1992.03480160079038"},{"key":"e_1_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1001\/jama.2009.984"},{"key":"e_1_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.7551\/mitpress\/7585.001.0001"},{"key":"e_1_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1038\/s41562-020-0920-z"},{"key":"e_1_2_1_23_1","doi-asserted-by":"publisher","unstructured":"Ana Isabel Gonzalez Christine Schmucker Julia Nothacker Edith Motschall Truc Sophia Nguyen Maria-Sophie Brueckle Jeanet Blom Marjan Van Den Akker Kristian R\u00f6ttger OdetteWegwarth Tammy Hoffmann Sharon E Straus Ferdinand M Gerlach Joerg J Meerpohl and Christiane Muth. [n. d.]. Health-related preferences of older patients with multimorbidity: an evidence map. 9 12 ([n. d.]) e034485. https:\/\/doi.org\/10.1136\/bmjopen-2019-034485","DOI":"10.1136\/bmjopen-2019-034485"},{"key":"e_1_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1080\/08964289.2018.1452713"},{"key":"e_1_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1037\/h0100960"},{"key":"e_1_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.1177\/0011000012460836"},{"key":"e_1_2_1_27_1","doi-asserted-by":"publisher","unstructured":"Michele Heisler Sandeep Vijan Robert M. Anderson Peter A. Ubel Steven J. Bernstein and Timothy P. Hofer. [n. d.]. When do patients and their physicians agree on diabetes treatment goals and strategies and what difference does it make? 18 11 ([n. d.]) 893--902. https:\/\/doi.org\/10.1046\/j.1525--1497.2003.21132.x","DOI":"10.1046\/j.1525--1497.2003.21132.x"},{"key":"e_1_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.brat.2021.103995"},{"key":"e_1_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858470"},{"key":"e_1_2_1_30_1","doi-asserted-by":"publisher","unstructured":"Edmund Jack Neal Maskrey and Richard Byng. [n. d.]. SHERPA: a new model for clinical decision making in patients with multimorbidity. 392 10156 ([n. d.]) 1397--1399. https:\/\/doi.org\/10.1016\/S0140--6736(18)31371-0","DOI":"10.1016\/S0140--6736(18)31371-0"},{"key":"e_1_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.4103\/ATMPH.ATMPH_607_17"},{"key":"e_1_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1159\/000365538"},{"key":"e_1_2_1_33_1","doi-asserted-by":"publisher","DOI":"10.1017\/S0033291715000665"},{"key":"e_1_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1046\/j.1525--1497.2001.016009606.x"},{"key":"e_1_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1145\/1518701.1518875"},{"key":"e_1_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1145\/2901790.2901866"},{"key":"e_1_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300885"},{"key":"e_1_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11606-017--4154--3"},{"key":"e_1_2_1_39_1","doi-asserted-by":"publisher","unstructured":"Alessandra Marengoni Sara Angleman Ren\u00e9 Melis Francesca Mangialasche Anita Karp Annika Garmen Bettina Meinow and Laura Fratiglioni. [n. d.]. Aging with multimorbidity: A systematic review of the literature. 10 4 ([n. d.]) 430--439. https:\/\/doi.org\/10.1016\/j.arr.2011.03.003","DOI":"10.1016\/j.arr.2011.03.003"},{"key":"e_1_2_1_40_1","unstructured":"Christine Miserandino. 2003. The Spoon Theory. www.butyoudontlooksick.com\/the_spoon_theory"},{"key":"e_1_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.1602"},{"key":"e_1_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.1080\/09540121.2011.579945"},{"key":"e_1_2_1_43_1","doi-asserted-by":"publisher","unstructured":"Jennifer Moye Jane A Driver Montgomery T Owsiany Li Qing Chen Jessica Cruz Whitley Elizabeth J Auguste and Julie M Paik. [n. d.]. Assessing What Matters Most in Older Adults With Multicomplexity. 62 4 ([n. d.]) e224--e234. https:\/\/doi.org\/10.1093\/geront\/gnab071","DOI":"10.1093\/geront\/gnab071"},{"key":"e_1_2_1_44_1","doi-asserted-by":"publisher","unstructured":"Christiane Muth Marjan Van Den Akker Jeanet W Blom Christian D Mallen Justine Rochon Fran\u00e7ois G Schellevis Annette Becker Martin Beyer Jochen Gensichen Hanna Kirchner Rafael Perera Alexandra Prados-Torres Martin Scherer Ulrich Thiem Hendrik Van Den Bussche and Paul P Glasziou. [n. d.]. The Ariadne principles: how to handle multimorbidity in primary care consultations. 12 1 ([n. d.]) 223. https:\/\/doi.org\/10.1186\/s12916-014-0223--1","DOI":"10.1186\/s12916-014-0223--1"},{"key":"e_1_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1111\/jgs.15437"},{"key":"e_1_2_1_46_1","unstructured":"National Institute of Diabetes and Digestive and Kidney Diseases. [n. d.]. Eating Diet & Nutrition for Irritable Bowel Syndrome. https:\/\/www.niddk.nih.gov\/health-information\/digestive-diseases\/irritable-bowel-syndrome\/eating-dietnutrition"},{"key":"e_1_2_1_47_1","unstructured":"National Institute of Mental Health. 2023. Chronic Illness and Mental Health: Recognizing and Treating Depression. https:\/\/www.nimh.nih.gov\/health\/publications\/chronic-illness-mental-health"},{"key":"e_1_2_1_48_1","doi-asserted-by":"publisher","unstructured":"Nassim Parvin Lisa Nathan and Ian Hargraves. [n. d.]. Values as Hypotheses: Design Inquiry and the Service of Values. 31 4 ([n. d.]) 91--104. https:\/\/doi.org\/10.1162\/desi_a_00354","DOI":"10.1162\/desi_a_00354"},{"key":"e_1_2_1_49_1","doi-asserted-by":"publisher","DOI":"10.1176\/appi.ajp.2011.10111704"},{"key":"e_1_2_1_50_1","doi-asserted-by":"publisher","DOI":"10.1145\/3544548.3580908"},{"key":"e_1_2_1_51_1","doi-asserted-by":"publisher","DOI":"10.15288\/jsad.2015.76.530"},{"key":"e_1_2_1_52_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jaac.2016.11.007"},{"key":"e_1_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1001\/archfami.6.4.334"},{"key":"e_1_2_1_54_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dhjo.2021.101090"},{"key":"e_1_2_1_55_1","doi-asserted-by":"publisher","DOI":"10.1001\/archinte.166.10.1092"},{"key":"e_1_2_1_56_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1525--1497.2005.0175.x"},{"key":"e_1_2_1_57_1","volume-title":"Hoyt","author":"Talmon Moshe","year":"2014","unstructured":"Moshe Talmon and Michael F. Hoyt. 2014. Capturing the moment: single-session therapy and walk-in services. Crown House Publishing Limited, Bancyfelin, Carmarthen, Wales, UK ; Bethel, CT, USA."},{"key":"e_1_2_1_58_1","unstructured":"Mary Tinetti Caroline Blaum Anand Naik and Lilian Dindo. [n. d.]. Patient Priorities Care. https:\/\/patientprioritiescare.org\/"},{"key":"e_1_2_1_59_1","doi-asserted-by":"publisher","unstructured":"Mary E. Tinetti Darc\u00e9 M. Costello Aanand D. Naik Claire Davenport Kizzy Hernandez-Bigos Julia R. Van Liew Jessica Esterson Eliza Kiwak and Lilian Dindo. [n. d.]. Outcome Goals and Health Care Preferences of Older Adults With Multiple Chronic Conditions. 4 3 ([n. d.]) e211271. https:\/\/doi.org\/10.1001\/jamanetworkopen.2021.1271","DOI":"10.1001\/jamanetworkopen.2021.1271"},{"key":"e_1_2_1_60_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cger.2016.01.012"},{"key":"e_1_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1001\/jamainternmed.2019.4235"},{"key":"e_1_2_1_62_1","doi-asserted-by":"publisher","DOI":"10.1001\/jamacardio.2015.0248"},{"key":"e_1_2_1_63_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.pain.2010.11.002"},{"key":"e_1_2_1_64_1","doi-asserted-by":"publisher","unstructured":"Isabel Voigt Jennifer Wrede Heike Diederichs-Egidi Marie-Luise Dierks and Ulrike Junius-Walker. [n. d.]. Priority Setting in General Practice: Health Priorities of Older Patients Differ from Treatment Priorities of Their Physicians. 51 6 ([n. d.]) 483--492. https:\/\/doi.org\/10.3325\/cmj.2010.51.483","DOI":"10.3325\/cmj.2010.51.483"},{"key":"e_1_2_1_65_1","doi-asserted-by":"publisher","DOI":"10.7326\/0003--4819--127--12--199712150-00008"},{"key":"e_1_2_1_66_1","doi-asserted-by":"publisher","DOI":"10.1046\/j.1525--1497.2000.9908044.x"},{"key":"e_1_2_1_67_1","doi-asserted-by":"publisher","DOI":"10.1111\/papt.12307"},{"key":"e_1_2_1_68_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.pain.2011.05.016"},{"key":"e_1_2_1_69_1","doi-asserted-by":"publisher","unstructured":"Donna M. Zulman Eve A. Kerr Timothy P. Hofer Michele Heisler and Brian J. Zikmund-Fisher. [n. d.]. Patient-Provider Concordance in the Prioritization of Health Conditions Among Hypertensive Diabetes Patients. 25 5 ([n. d.]) 408--414. https:\/\/doi.org\/10.1007\/s11606-009--1232--1","DOI":"10.1007\/s11606-009--1232--1"}],"container-title":["Proceedings of the ACM on Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3687000","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3687000","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,21]],"date-time":"2025-08-21T09:24:41Z","timestamp":1755768281000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3687000"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,11,7]]},"references-count":69,"journal-issue":{"issue":"CSCW2","published-print":{"date-parts":[[2024,11,7]]}},"alternative-id":["10.1145\/3687000"],"URL":"https:\/\/doi.org\/10.1145\/3687000","relation":{},"ISSN":["2573-0142"],"issn-type":[{"value":"2573-0142","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,11,7]]},"assertion":[{"value":"2024-11-08","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}