{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,1]],"date-time":"2026-03-01T11:04:57Z","timestamp":1772363097580,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":30,"publisher":"ACM","license":[{"start":{"date-parts":[[2025,3,24]],"date-time":"2025-03-24T00:00:00Z","timestamp":1742774400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2025,3,24]]},"DOI":"10.1145\/3698204.3716483","type":"proceedings-article","created":{"date-parts":[[2025,4,30]],"date-time":"2025-04-30T06:41:20Z","timestamp":1745995280000},"page":"419-423","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":1,"title":["User-Adaptive Personalized Chatbots for Conversational Information Seeking Tasks"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0009-0004-3866-597X","authenticated-orcid":false,"given":"Mert","family":"Yazan","sequence":"first","affiliation":[{"name":"Hogeschool van Amsterdam, Amsterdam, Netherlands"}]}],"member":"320","published-online":{"date-parts":[[2025,4,29]]},"reference":[{"key":"e_1_3_3_2_2_2","doi-asserted-by":"publisher","DOI":"10.1145\/3176349.3176380"},{"key":"e_1_3_3_2_3_2","doi-asserted-by":"publisher","unstructured":"Janarthanan Balakrishnan Salma\u00a0S. Abed and Paul Jones. 2022. The role of meta-UTAUT factors perceived anthropomorphism perceived intelligence and social self-efficacy in chatbot-based services? Technological Forecasting and Social Change 180 (2022) 121692. 10.1016\/j.techfore.2022.121692","DOI":"10.1016\/j.techfore.2022.121692"},{"key":"e_1_3_3_2_4_2","doi-asserted-by":"publisher","unstructured":"Donn Byrne. 1997. An Overview (and Underview) of Research and Theory within the Attraction Paradigm. Journal of Social and Personal Relationships 14 3 (1997) 417\u2013431. 10.1177\/0265407597143008 arXiv:10.1177\/0265407597143008","DOI":"10.1177\/0265407597143008"},{"key":"e_1_3_3_2_5_2","doi-asserted-by":"publisher","unstructured":"Xusen Cheng Xiaoping Zhang Jason Cohen and Jian Mou. 2022. Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms. Information Processing & Management 59 3 (2022) 102940. 10.1016\/j.ipm.2022.102940","DOI":"10.1016\/j.ipm.2022.102940"},{"key":"e_1_3_3_2_6_2","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2021.nlp4convai-1.17"},{"key":"e_1_3_3_2_7_2","doi-asserted-by":"publisher","unstructured":"Cammy Crolic Felipe Thomaz Rhonda Hadi and Andrew\u00a0T. Stephen. 2022. Blame the Bot: Anthropomorphism and Anger in Customer\u2013Chatbot Interactions. Journal of Marketing 86 1 (2022) 132\u2013148. 10.1177\/00222429211045687 arXiv:10.1177\/00222429211045687","DOI":"10.1177\/00222429211045687"},{"key":"e_1_3_3_2_8_2","doi-asserted-by":"crossref","unstructured":"Fred\u00a0D. Davis. 1989. Perceived Usefulness Perceived Ease of Use and User Acceptance of Information Technology. MIS Quarterly 13 3 (1989) 319\u2013340. http:\/\/www.jstor.org\/stable\/249008","DOI":"10.2307\/249008"},{"key":"e_1_3_3_2_9_2","first-page":"Code 143975","volume-title":"26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018, Portsmouth, UK, June 23-28, 2018. Ed.: U. Frank","author":"Gnewuch Ulrich","year":"2018","unstructured":"Ulrich Gnewuch, Stefan Morana, Marc T.\u00a0P. Adam, and Alexander Maedche. 2018. Faster Is Not Always Better: Understanding the Effect of Dynamic Response Delays in Human-Chatbot Interaction. In 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018, Portsmouth, UK, June 23-28, 2018. Ed.: U. Frank. Code 143975."},{"key":"e_1_3_3_2_10_2","doi-asserted-by":"publisher","unstructured":"Eun Go and S.\u00a0Shyam Sundar. 2019. Humanizing Chatbots: The effects of visual identity and conversational cues on humanness perceptions. Computers in Human Behavior 97 (08 2019). 10.1016\/j.chb.2019.01.020","DOI":"10.1016\/j.chb.2019.01.020"},{"key":"e_1_3_3_2_11_2","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300439"},{"key":"e_1_3_3_2_12_2","doi-asserted-by":"publisher","unstructured":"Sajanee Halko and Julie Kientz. 2010. Personality and Persuasive Technology: An Exploratory Study on Health-Promoting Mobile Applications. 150\u2013161. 10.1007\/978-3-642-13226-1_16","DOI":"10.1007\/978-3-642-13226-1_16"},{"key":"e_1_3_3_2_13_2","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2024.findings-naacl.229"},{"key":"e_1_3_3_2_14_2","unstructured":"Subbarao Kambhampati Karthik Valmeekam Lin Guan Mudit Verma Kaya Stechly Siddhant Bhambri Lucas Saldyt and Anil Murthy. 2024. LLMs Can\u2019t Plan But Can Help Planning in LLM-Modulo Frameworks. arxiv:https:\/\/arXiv.org\/abs\/2402.01817\u00a0[cs.AI] https:\/\/arxiv.org\/abs\/2402.01817"},{"key":"e_1_3_3_2_15_2","doi-asserted-by":"publisher","unstructured":"Dharun\u00a0Lingam Kasilingam. 2020. Understanding the attitude and intention to use smartphone chatbots for shopping. Technology in Society 62 (2020) 101280. 10.1016\/j.techsoc.2020.101280","DOI":"10.1016\/j.techsoc.2020.101280"},{"key":"e_1_3_3_2_16_2","unstructured":"Shiyao Li Xuefei Ning Luning Wang Tengxuan Liu Xiangsheng Shi Shengen Yan Guohao Dai Huazhong Yang and Yu Wang. 2024. Evaluating Quantized Large Language Models. arxiv:https:\/\/arXiv.org\/abs\/2402.18158\u00a0[cs.CL]"},{"key":"e_1_3_3_2_17_2","doi-asserted-by":"publisher","DOI":"10.1145\/3627508.3638309"},{"key":"e_1_3_3_2_18_2","doi-asserted-by":"publisher","unstructured":"Rajat Roy and Vik Naidoo. 2021. Enhancing chatbot effectiveness: The role of anthropomorphic conversational styles and time orientation. Journal of Business Research 126 (2021) 23\u201334. 10.1016\/j.jbusres.2020.12.051","DOI":"10.1016\/j.jbusres.2020.12.051"},{"key":"e_1_3_3_2_19_2","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2024.acl-long.399"},{"key":"e_1_3_3_2_20_2","unstructured":"Alireza Salemi and Hamed Zamani. 2024. Comparing retrieval-augmentation and parameter-efficient fine-tuning for privacy-preserving personalization of large language models. arXiv preprint arXiv:https:\/\/arXiv.org\/abs\/2409.09510 (2024)."},{"key":"e_1_3_3_2_21_2","doi-asserted-by":"publisher","unstructured":"Michael Shumanov and Lester Johnson. 2021. Making conversations with chatbots more personalized. Computers in Human Behavior 117 (2021) 106627. 10.1016\/j.chb.2020.106627","DOI":"10.1016\/j.chb.2020.106627"},{"key":"e_1_3_3_2_22_2","unstructured":"Zhaoxuan Tan Zheyuan Liu and Meng Jiang. 2024. Personalized Pieces: Efficient Personalized Large Language Models through Collaborative Efforts. arxiv:https:\/\/arXiv.org\/abs\/2406.10471\u00a0[cs.CL] https:\/\/arxiv.org\/abs\/2406.10471"},{"key":"e_1_3_3_2_23_2","doi-asserted-by":"publisher","unstructured":"Anh\u00a0D. Tran Jason\u00a0I. Pallant and Lester\u00a0W. Johnson. 2021. Exploring the impact of chatbots on consumer sentiment and expectations in retail. Journal of Retailing and Consumer Services 63 (2021) 102718. 10.1016\/j.jretconser.2021.102718","DOI":"10.1016\/j.jretconser.2021.102718"},{"key":"e_1_3_3_2_24_2","doi-asserted-by":"publisher","unstructured":"Viswanath Venkatesh and Hillol Bala. 2008. Technology Acceptance Model 3 and a Research Agenda on Interventions. Decision Sciences - DECISION SCI 39 (05 2008) 273\u2013315. 10.1111\/j.1540-5915.2008.00192.x","DOI":"10.1111\/j.1540-5915.2008.00192.x"},{"key":"e_1_3_3_2_25_2","doi-asserted-by":"crossref","unstructured":"Viswanath Venkatesh Michael\u00a0G. Morris Gordon\u00a0B. Davis and Fred\u00a0D. Davis. 2003. User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly 27 3 (2003) 425\u2013478. http:\/\/www.jstor.org\/stable\/30036540","DOI":"10.2307\/30036540"},{"key":"e_1_3_3_2_26_2","doi-asserted-by":"publisher","unstructured":"Viswanath Venkatesh James Thong and Xin Xu. 2012. Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology. MIS Quarterly 36 (03 2012) 157\u2013178. 10.2307\/41410412","DOI":"10.2307\/41410412"},{"key":"e_1_3_3_2_27_2","doi-asserted-by":"publisher","unstructured":"Ruilin Xiao Mert Yazan and Frederik Bungaran\u00a0Ishak Situmeang. 2024. Rethinking Conversation Styles of Chatbots from the Customer Perspective: Relationships between Conversation Styles of Chatbots Chatbot Acceptance and Perceived Tie Strength and Perceived Risk. International Journal of Human\u2013Computer Interaction (2024) 1\u201321. 10.1080\/10447318.2024.2314348","DOI":"10.1080\/10447318.2024.2314348"},{"key":"e_1_3_3_2_28_2","doi-asserted-by":"crossref","unstructured":"Mert Yazan Frederik Situmeang and Suzan Verberne. 2025. Improving RAG for Personalization with Author Features and Contrastive Examples. (2025). Submitted.","DOI":"10.1007\/978-3-031-88714-7_40"},{"key":"e_1_3_3_2_29_2","unstructured":"Mert Yazan Suzan Verberne and Frederik Situmeang. 2024. The Impact of Quantization on Retrieval-Augmented Generation: An Analysis of Small LLMs. arxiv:https:\/\/arXiv.org\/abs\/2406.10251\u00a0[cs.CL] https:\/\/arxiv.org\/abs\/2406.10251"},{"key":"e_1_3_3_2_30_2","doi-asserted-by":"publisher","unstructured":"Michelle\u00a0X. Zhou Gloria Mark Jingyi Li and Huahai Yang. 2019. Trusting Virtual Agents: The Effect of Personality. ACM Trans. Interact. Intell. Syst. 9 2\u20133 Article 10 (March 2019) 36\u00a0pages. 10.1145\/3232077","DOI":"10.1145\/3232077"},{"key":"e_1_3_3_2_31_2","unstructured":"Yuchen Zhuang Haotian Sun Yue Yu Rushi Qiang Qifan Wang Chao Zhang and Bo Dai. 2024. HYDRA: Model Factorization Framework for Black-Box LLM Personalization. arxiv:https:\/\/arXiv.org\/abs\/2406.02888\u00a0[cs.CL] https:\/\/arxiv.org\/abs\/2406.02888"}],"event":{"name":"CHIIR '25: 2025 ACM SIGIR Conference on Human Information Interaction and Retrieval","location":"Melbourne Australia","acronym":"CHIIR '25","sponsor":["SIGIR ACM Special Interest Group on Information Retrieval"]},"container-title":["Proceedings of the 2025 ACM SIGIR Conference on Human Information Interaction and Retrieval"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3698204.3716483","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3698204.3716483","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T01:17:18Z","timestamp":1750295838000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3698204.3716483"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,3,24]]},"references-count":30,"alternative-id":["10.1145\/3698204.3716483","10.1145\/3698204"],"URL":"https:\/\/doi.org\/10.1145\/3698204.3716483","relation":{},"subject":[],"published":{"date-parts":[[2025,3,24]]},"assertion":[{"value":"2025-04-29","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}