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Interact."],"published-print":{"date-parts":[[2025,1,10]]},"abstract":"<jats:p>Content creators with marginalized identities are disproportionately affected by shadowbanning on social media platforms, which impacts their economic prospects online. Through a diary study and interviews with eight marginalized content creators who are women, pole dancers, plus size, and\/or LGBTQIA+, this paper examines how content creators with marginalized identities experience shadowbanning. We highlight the labor and economic inequalities of shadowbanning, and the resulting invisible online labor that marginalized creators often must perform. We identify three types of invisible labor that marginalized content creators engage in to mitigate shadowbanning and sustain their online presence: mental and emotional labor, misdirected labor, and community labor. We conclude that even though marginalized content creators engaged in cross-platform collaborative labor and personal mental\/emotional labor to mitigate the impacts of shadowbanning, it was insufficient to prevent uncertainty and economic precarity created by algorithmic opacity and ambiguity.<\/jats:p>","DOI":"10.1145\/3701191","type":"journal-article","created":{"date-parts":[[2025,1,10]],"date-time":"2025-01-10T16:06:46Z","timestamp":1736525206000},"page":"1-22","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":10,"title":["\"Dialing it Back:\" Shadowbanning, Invisible Digital Labor, and how Marginalized Content Creators Attempt to Mitigate the Impacts of Opaque Platform Governance"],"prefix":"10.1145","volume":"9","author":[{"ORCID":"https:\/\/orcid.org\/0009-0000-9852-6219","authenticated-orcid":false,"given":"Sena A.","family":"Kojah","sequence":"first","affiliation":[{"name":"School of Information, University of Michigan, Ann Arbor, MI, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2380-1199","authenticated-orcid":false,"given":"Ben Zefeng","family":"Zhang","sequence":"additional","affiliation":[{"name":"School of Information, University of Michigan, Ann Arbor, MI, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1110-3155","authenticated-orcid":false,"given":"Carolina","family":"Are","sequence":"additional","affiliation":[{"name":"Centre for Digital Citizens, Northumbria University, Newcastle, United Kingdom"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1329-4242","authenticated-orcid":false,"given":"Daniel","family":"Delmonaco","sequence":"additional","affiliation":[{"name":"Rutgers University Libraries, Rutgers, The State University of New Jersey, Newark, NJ, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6552-4540","authenticated-orcid":false,"given":"Oliver L.","family":"Haimson","sequence":"additional","affiliation":[{"name":"University of Michigan, Ann Arbor, MI, USA"}]}],"member":"320","published-online":{"date-parts":[[2025,1,10]]},"reference":[{"key":"e_1_2_1_1_1","volume-title":"Networked press freedom: Creating infrastructures for a public right to hear","author":"Ananny Mike","unstructured":"Mike Ananny. 2018. 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