{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,28]],"date-time":"2026-04-28T00:31:48Z","timestamp":1777336308036,"version":"3.51.4"},"publisher-location":"New York, NY, USA","reference-count":138,"publisher":"ACM","license":[{"start":{"date-parts":[[2025,4,25]],"date-time":"2025-04-25T00:00:00Z","timestamp":1745539200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2025,4,26]]},"DOI":"10.1145\/3706598.3713653","type":"proceedings-article","created":{"date-parts":[[2025,4,24]],"date-time":"2025-04-24T03:20:47Z","timestamp":1745464847000},"page":"1-23","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":4,"title":["Virtual Solidarity, Concrete Care: A Review of Mutual Aid Online"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3854-2174","authenticated-orcid":false,"given":"Darley","family":"Sackitey","sequence":"first","affiliation":[{"name":"Wellness Technology Lab, Georgia Institute of Technology, Atlanta, Georgia, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0009-0009-3337-4256","authenticated-orcid":false,"given":"Hiya Ashish","family":"Sachdev","sequence":"additional","affiliation":[{"name":"Wellness Technology Lab, Georgia Institute of Technology, Atlanta, Georgia, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2362-7717","authenticated-orcid":false,"given":"Andrea G","family":"Parker","sequence":"additional","affiliation":[{"name":"School of Interactive Computing, Georgia Institute of Technology, Atlanta, Georgia, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2025,4,25]]},"reference":[{"key":"e_1_3_3_2_2_2","doi-asserted-by":"publisher","DOI":"10.1145\/2998181.2998243"},{"key":"e_1_3_3_2_3_2","doi-asserted-by":"crossref","unstructured":"Ian Arawjo Ariam Mogos Steven\u00a0J Jackson Tapan Parikh and Kentaro Toyama. 2019. Computing education for intercultural learning: Lessons from the Nairobi play project. Proceedings of the ACM on Human-Computer Interaction 3 CSCW (2019) 1\u201324.","DOI":"10.1145\/3359154"},{"key":"e_1_3_3_2_4_2","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753521"},{"key":"e_1_3_3_2_5_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-94-015-9245-1_1"},{"key":"e_1_3_3_2_6_2","doi-asserted-by":"publisher","DOI":"10.4324\/9781003347392-8"},{"key":"e_1_3_3_2_7_2","doi-asserted-by":"crossref","unstructured":"Jacqueline\u00a0L Bender Joel Katz Lorraine\u00a0E Ferris and Alejandro\u00a0R Jadad. 2013. What is the role of online support from the perspective of facilitators of face-to-face support groups? A multi-method study of the use of breast cancer online communities. Patient education and counseling 93 3 (2013) 472\u2013479.","DOI":"10.1016\/j.pec.2013.07.009"},{"key":"e_1_3_3_2_8_2","doi-asserted-by":"crossref","unstructured":"Hugh Beyer and Karen Holtzblatt. 1999. Contextual design. interactions 6 1 (1999) 32\u201342.","DOI":"10.1145\/291224.291229"},{"key":"e_1_3_3_2_9_2","doi-asserted-by":"publisher","DOI":"10.1145\/3544548.3580831"},{"key":"e_1_3_3_2_10_2","doi-asserted-by":"crossref","unstructured":"Danah\u00a0M Boyd and Nicole\u00a0B Ellison. 2007. Social network sites: Definition history and scholarship. Journal of computer-mediated Communication 13 1 (2007) 210\u2013230.","DOI":"10.1111\/j.1083-6101.2007.00393.x"},{"key":"e_1_3_3_2_11_2","doi-asserted-by":"publisher","DOI":"10.1145\/3461564.3461583"},{"key":"e_1_3_3_2_12_2","doi-asserted-by":"publisher","DOI":"10.1145\/1125451.1125579"},{"key":"e_1_3_3_2_13_2","doi-asserted-by":"crossref","unstructured":"Gary\u00a0T Burke Omid Omidvar Agnessa Spanellis and Igor Pyrko. 2023. Making Space for Garbage Cans: How emergent groups organize social media spaces to orchestrate widescale helping in a crisis. Organization studies 44 4 (2023) 569\u2013592.","DOI":"10.1177\/01708406221103969"},{"key":"e_1_3_3_2_14_2","unstructured":"CASP CASP. 2018. CASP qualitative checklist. Critical Appraisal Skills Programme (2018)."},{"key":"e_1_3_3_2_15_2","doi-asserted-by":"publisher","DOI":"10.1145\/3441000.3441069"},{"key":"e_1_3_3_2_16_2","doi-asserted-by":"publisher","unstructured":"Connie\u00a0W. Chau Hannah Studd Denise Huang Colleen Norton Kaylee\u00a0Payne Kruzan and Maia Jacobs. 2024. Envisioning the Future of Burnout Support: Understanding Frontline Workers\u2019 Experiences in Nonprofit Gender-Based Violence Organizations. Proc. ACM Hum.-Comput. Interact. 8 CSCW2 Article 393 (Nov. 2024) 28\u00a0pages. 10.1145\/3686932","DOI":"10.1145\/3686932"},{"key":"e_1_3_3_2_17_2","doi-asserted-by":"publisher","DOI":"10.1145\/3411763.3451644"},{"key":"e_1_3_3_2_18_2","doi-asserted-by":"crossref","unstructured":"Ad\u00e9lie Chev\u00e9e. 2022. Mutual Aid in north London during the Covid-19 pandemic. Social Movement Studies 21 4 (2022) 413\u2013419.","DOI":"10.1080\/14742837.2021.1890574"},{"key":"e_1_3_3_2_19_2","doi-asserted-by":"publisher","DOI":"10.1145\/3613904.3642704"},{"key":"e_1_3_3_2_20_2","doi-asserted-by":"publisher","unstructured":"Kevin Chow Thomas Fritz Liisa Holsti Skye Barbic and Joanna McGrenere. 2023. Feeling Stressed and Unproductive? A Field Evaluation of a Therapy-Inspired Digital Intervention for Knowledge Workers. ACM Trans. Comput.-Hum. Interact. 31 1 Article 12 (Nov. 2023) 33\u00a0pages. 10.1145\/3609330","DOI":"10.1145\/3609330"},{"key":"e_1_3_3_2_21_2","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3517716"},{"key":"e_1_3_3_2_22_2","doi-asserted-by":"crossref","unstructured":"Matteo Corciolani and Daniele Dalli. 2014. Gift-giving sharing and commodity exchange at Bookcrossing. com: New insights from a qualitative analysis. Management Decision 52 4 (2014) 755\u2013776.","DOI":"10.1108\/MD-03-2012-0241"},{"key":"e_1_3_3_2_23_2","doi-asserted-by":"crossref","unstructured":"Neil\u00a0S Coulson and Nan Greenwood. 2012. Families affected by childhood cancer: An analysis of the provision of social support within online support groups. Child: care health and development 38 6 (2012) 870\u2013877.","DOI":"10.1111\/j.1365-2214.2011.01316.x"},{"key":"e_1_3_3_2_24_2","doi-asserted-by":"crossref","unstructured":"Constantinos\u00a0K Coursaris and Ming Liu. 2009. An analysis of social support exchanges in online HIV\/AIDS self-help groups. Computers in Human Behavior 25 4 (2009) 911\u2013918.","DOI":"10.1016\/j.chb.2009.03.006"},{"key":"e_1_3_3_2_25_2","doi-asserted-by":"crossref","unstructured":"Eric Dacheux and Daniel Goujon. 2011. The solidarity economy: An alternative development strategy? International Social Science Journal 62 (2011).","DOI":"10.1111\/j.1468-2451.2011.01804.x"},{"key":"e_1_3_3_2_26_2","doi-asserted-by":"crossref","unstructured":"Maria\u00a0Puig de La\u00a0Bellacasa. 2011. Matters of care in technoscience: Assembling neglected things. Social studies of science 41 1 (2011) 85\u2013106.","DOI":"10.1177\/0306312710380301"},{"key":"e_1_3_3_2_27_2","doi-asserted-by":"publisher","DOI":"10.1145\/3311957.3359442"},{"key":"e_1_3_3_2_28_2","doi-asserted-by":"crossref","unstructured":"Carl DiSalvo. 2011. Community and conflict. interactions 18 6 (2011) 24\u201326.","DOI":"10.1145\/2029976.2029984"},{"key":"e_1_3_3_2_29_2","doi-asserted-by":"publisher","DOI":"10.1145\/1858171.1858173"},{"key":"e_1_3_3_2_30_2","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173802"},{"key":"e_1_3_3_2_31_2","doi-asserted-by":"publisher","unstructured":"Anton Fedosov Airi Lampinen William Odom and Elaine\u00a0M. Huang. 2021. A Dozen Stickers on a Mailbox: Physical Encounters and Digital Interactions in a Local Sharing Community. Proc. ACM Hum.-Comput. Interact. 4 CSCW3 Article 240 (Jan. 2021) 23\u00a0pages. 10.1145\/3432939","DOI":"10.1145\/3432939"},{"key":"e_1_3_3_2_32_2","doi-asserted-by":"crossref","unstructured":"J Finn and T Steele. 2010. Online self-help\/mutual aid groups in mental health practice. Mental health self-help: Consumer and family initiatives (2010) 87\u2013105.","DOI":"10.1007\/978-1-4419-6253-9_5"},{"key":"e_1_3_3_2_33_2","doi-asserted-by":"publisher","DOI":"10.1145\/3369457.3369550"},{"key":"e_1_3_3_2_34_2","doi-asserted-by":"publisher","DOI":"10.1145\/2531602.2531664"},{"key":"e_1_3_3_2_35_2","doi-asserted-by":"crossref","unstructured":"Sarah Gareau Jill Bailey Elizabeth\u00a0S Halberstadt Tiffany James Kelli Kenison Sara\u00a0Wagner Robb Laura Rolke Chris Taylor and Peggy Wagner. 2022. COVID-19 in South Carolina: Experiences Using Facebook as a Self-Organizing Tool for Grassroots Advocacy Education and Social Support. Journal of Humanistic Psychology (2022) 00221678221130830.","DOI":"10.1177\/00221678221130830"},{"key":"e_1_3_3_2_36_2","doi-asserted-by":"publisher","DOI":"10.1145\/3661455.3669891"},{"key":"e_1_3_3_2_37_2","doi-asserted-by":"publisher","DOI":"10.1145\/3536169.3537790"},{"key":"e_1_3_3_2_38_2","doi-asserted-by":"publisher","unstructured":"Elizabeth\u00a0M. Gerber and Julie Hui. 2013. Crowdfunding: Motivations and deterrents for participation. ACM Trans. Comput.-Hum. Interact. 20 6 Article 34 (dec 2013) 32\u00a0pages. 10.1145\/2530540","DOI":"10.1145\/2530540"},{"key":"e_1_3_3_2_39_2","doi-asserted-by":"crossref","unstructured":"Carol Gilligan and A\u00a0Different Voice. 1982. Psychological theory and women\u2019s development. In a Different Voice 12 (1982) 448.","DOI":"10.2307\/2067520"},{"key":"e_1_3_3_2_40_2","doi-asserted-by":"crossref","unstructured":"John Gilmour Tanya Machin Charlotte Brownlow and Carla Jeffries. 2020. Facebook-based social support and health: A systematic review. Psychology of popular media 9 3 (2020) 328.","DOI":"10.1037\/ppm0000246"},{"key":"e_1_3_3_2_41_2","doi-asserted-by":"crossref","unstructured":"Nancy Glass Nancy Perrin Jacquelyn\u00a0C Campbell and Karen Soeken. 2007. The protective role of tangible support on post-traumatic stress disorder symptoms in urban women survivors of violence. Research in Nursing & Health 30 5 (2007) 558\u2013568.","DOI":"10.1002\/nur.20207"},{"key":"e_1_3_3_2_42_2","doi-asserted-by":"crossref","unstructured":"Melinda Gonz\u00e1lez. 2020. Mitigating disaster in digital space: DiaspoRicans organizing after hurricane Maria. International Journal of Mass Emergencies & Disasters 38 1 (2020) 43\u201353.","DOI":"10.1177\/028072702003800103"},{"key":"e_1_3_3_2_43_2","doi-asserted-by":"publisher","DOI":"10.1145\/3593743.3593790"},{"key":"e_1_3_3_2_44_2","doi-asserted-by":"publisher","unstructured":"Shefali Haldar Yoojung Kim Sonali\u00a0R. Mishra Andrea\u00a0L. Hartzler Ari\u00a0H. Pollack and Wanda Pratt. 2020. The Patient Advice System: A Technology Probe Study to Enable Peer Support in the Hospital. Proc. ACM Hum.-Comput. Interact. 4 CSCW2 Article 112 (oct 2020) 23\u00a0pages. 10.1145\/3415183","DOI":"10.1145\/3415183"},{"key":"e_1_3_3_2_45_2","doi-asserted-by":"publisher","DOI":"10.1145\/3563657.3596088"},{"key":"e_1_3_3_2_46_2","doi-asserted-by":"crossref","unstructured":"Keith\u00a0N Hampton. 2016. Persistent and pervasive community: New communication technologies and the future of community. American Behavioral Scientist 60 1 (2016) 101\u2013124.","DOI":"10.1177\/0002764215601714"},{"key":"e_1_3_3_2_47_2","doi-asserted-by":"crossref","unstructured":"Eunyoung Han Kyung\u00a0Kyu Kim and Ae\u00a0Ri Lee. 2019. Contributors to exchange structures and their effects on community solidarity in online communities. Internet Research 29 6 (2019) 1410\u20131442.","DOI":"10.1108\/INTR-02-2018-0072"},{"key":"e_1_3_3_2_48_2","doi-asserted-by":"crossref","unstructured":"Gillian\u00a0R Hayes. 2020. Inclusive and engaged HCI. Interactions 27 2 (2020) 26\u201331.","DOI":"10.1145\/3378561"},{"key":"e_1_3_3_2_49_2","doi-asserted-by":"crossref","unstructured":"Changyang He Yue Deng Wenjie Yang and Bo Li. 2022. \" Help! Can You Hear Me?\": Understanding How Help-Seeking Posts are Overwhelmed on Social Media during a Natural Disaster. Proceedings of the ACM on Human-Computer Interaction 6 CSCW2 (2022) 1\u201325.","DOI":"10.1145\/3555147"},{"key":"e_1_3_3_2_50_2","doi-asserted-by":"crossref","unstructured":"S\u00a0Roxanne Hiltz Amanda\u00a0Lee Hughes Muhammad Imran Linda Plotnick Robert Power and Murray Turoff. 2020. Exploring the usefulness and feasibility of software requirements for social media use in emergency management. International journal of disaster risk reduction 42 (2020) 101367.","DOI":"10.1016\/j.ijdrr.2019.101367"},{"key":"e_1_3_3_2_51_2","doi-asserted-by":"crossref","unstructured":"Helen Holmes. 2018. New spaces ordinary practices: Circulating and sharing within diverse economies of provisioning. Geoforum 88 (2018) 138\u2013147.","DOI":"10.1016\/j.geoforum.2017.11.022"},{"key":"e_1_3_3_2_52_2","doi-asserted-by":"publisher","DOI":"10.1145\/3613904.3642209"},{"key":"e_1_3_3_2_53_2","doi-asserted-by":"crossref","unstructured":"M\u00a0Dominic Jayakumar B Aiswarya and Selvi Jenifer\u00a0Arokia. 2023. Social media: A tool for collective action in food for Chennai India\u2013A case study. Journal of Information Technology Teaching Cases (2023) 20438869231212216.","DOI":"10.1177\/20438869231212216"},{"key":"e_1_3_3_2_54_2","doi-asserted-by":"crossref","unstructured":"Felicia\u00a0S Jing Sara\u00a0E Berger Juana\u00a0Catalina Becerra\u00a0Sandoval Kristin Pepper April\u00a0M Wheeler Paula\u00a0Redondo Mayoral Divya Lokesh Alice Feng Marija Mijalkovic Chaoyun Bao et\u00a0al. 2024. Designing for Agonism: 12 Workers\u2019 Perspectives on Contesting Technology Futures. Proceedings of the ACM on Human-Computer Interaction 8 CSCW1 (2024) 1\u201325.","DOI":"10.1145\/3641001"},{"key":"e_1_3_3_2_55_2","doi-asserted-by":"publisher","unstructured":"Felicia\u00a0S. Jing Sara\u00a0E. Berger Juana\u00a0Catalina Becerra\u00a0Sandoval Kristin Pepper April\u00a0M. Wheeler Paula\u00a0Redondo Mayoral Divya Lokesh Alice Feng Marija Mijalkovic Chaoyun Bao Sara Dholakia and Mohit Goyal. 2024. Designing for Agonism: 12 Workers\u2019 Perspectives on Contesting Technology Futures. Proc. ACM Hum.-Comput. Interact. 8 CSCW1 Article 162 (April 2024) 25\u00a0pages. 10.1145\/3641001","DOI":"10.1145\/3641001"},{"key":"e_1_3_3_2_56_2","doi-asserted-by":"publisher","unstructured":"Anne Jonas Stefani Vargas and Jean Hardy. 2024. \u2019Better than Google\u2019: Information Activism for LGBTQ+ Young Adults in a Rural Community. Proc. ACM Hum.-Comput. Interact. 8 CSCW2 Article 452 (Nov. 2024) 29\u00a0pages. 10.1145\/3686991","DOI":"10.1145\/3686991"},{"key":"e_1_3_3_2_57_2","doi-asserted-by":"publisher","unstructured":"Naveena Karusala Aditya Vishwanath Arkadeep Kumar Aman Mangal and Neha Kumar. 2017. Care as a Resource in Underserved Learning Environments. Proc. ACM Hum.-Comput. Interact. 1 CSCW Article 104 (dec 2017) 22\u00a0pages. 10.1145\/3134739","DOI":"10.1145\/3134739"},{"key":"e_1_3_3_2_58_2","doi-asserted-by":"crossref","unstructured":"Mae Keary. 2012. Crisis Information Management: Communication and Technologies. Online Information Review 36 5 (2012) 767\u2013768.","DOI":"10.1108\/14684521211276028"},{"key":"e_1_3_3_2_59_2","volume-title":"Community building on the web: Secret strategies for successful online communities","author":"Kim Amy\u00a0Jo","year":"2006","unstructured":"Amy\u00a0Jo Kim. 2006. Community building on the web: Secret strategies for successful online communities. Peachpit press."},{"key":"e_1_3_3_2_60_2","doi-asserted-by":"publisher","unstructured":"Meeyun Kim Koustuv Saha Munmun De\u00a0Choudhury and Daejin Choi. 2023. Supporters First: Understanding Online Social Support on Mental Health from a Supporter Perspective. Proc. ACM Hum.-Comput. Interact. 7 CSCW1 Article 92 (apr 2023) 28\u00a0pages. 10.1145\/3579525","DOI":"10.1145\/3579525"},{"key":"e_1_3_3_2_61_2","doi-asserted-by":"publisher","DOI":"10.1145\/3462204.3481766"},{"key":"e_1_3_3_2_62_2","doi-asserted-by":"publisher","DOI":"10.1145\/3461564.3461567"},{"key":"e_1_3_3_2_63_2","volume-title":"Mutual aid: A factor of evolution","author":"Kropotkin Peter","year":"2020","unstructured":"Peter Kropotkin and Victor Robinson. 2020. Mutual aid: A factor of evolution. Read Books Ltd."},{"key":"e_1_3_3_2_64_2","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511815355"},{"key":"e_1_3_3_2_65_2","doi-asserted-by":"publisher","DOI":"10.1145\/2675133.2675147"},{"key":"e_1_3_3_2_66_2","unstructured":"Jin\u00a0Ha Lee Nicole Santero Arpita Bhattacharya Emma May and Emma\u00a0S Spiro. 2022. Community-based strategies for combating misinformation: Learning from a popular culture fandom. Harvard Kennedy School Misinformation Review (2022)."},{"key":"e_1_3_3_2_67_2","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173799"},{"key":"e_1_3_3_2_68_2","doi-asserted-by":"crossref","unstructured":"Nan Liu and Rui Wang. 2022. From disembedding to digital Re-embedding: social media empowerment and solidarity practices of Chinese truck drivers. Social Media+ Society 8 2 (2022) 20563051221108409.","DOI":"10.1177\/20563051221108409"},{"key":"e_1_3_3_2_69_2","doi-asserted-by":"crossref","unstructured":"Erica\u00a0Leeanne Lizano. 2015. Examining the impact of job burnout on the health and well-being of human service workers: A systematic review and synthesis. Human Service Organizations: Management Leadership & Governance 39 3 (2015) 167\u2013181.","DOI":"10.1080\/23303131.2015.1014122"},{"key":"e_1_3_3_2_70_2","doi-asserted-by":"publisher","DOI":"10.1145\/2662155.2662248"},{"key":"e_1_3_3_2_71_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-22668-2_19"},{"key":"e_1_3_3_2_72_2","doi-asserted-by":"publisher","DOI":"10.3233\/978-1-60750-709-3-251"},{"key":"e_1_3_3_2_73_2","doi-asserted-by":"publisher","unstructured":"Diane Maloney-Krichmar and Jenny Preece. 2005. A multilevel analysis of sociability usability and community dynamics in an online health community. ACM Trans. Comput.-Hum. Interact. 12 2 (jun 2005) 201\u2013232. 10.1145\/1067860.1067864","DOI":"10.1145\/1067860.1067864"},{"key":"e_1_3_3_2_74_2","doi-asserted-by":"crossref","unstructured":"Chris\u00a0J Martin. 2016. The sharing economy: A pathway to sustainability or a nightmarish form of neoliberal capitalism? Ecological economics 121 (2016) 149\u2013159.","DOI":"10.1016\/j.ecolecon.2015.11.027"},{"key":"e_1_3_3_2_75_2","doi-asserted-by":"crossref","unstructured":"AH Maslow. 1943. A theory of human motivation. Psychological Review google schola 2 (1943) 21\u201328.","DOI":"10.1037\/h0054346"},{"key":"e_1_3_3_2_76_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-23014-2"},{"key":"e_1_3_3_2_77_2","doi-asserted-by":"crossref","unstructured":"Kaveri Medappa. 2023. Rethinking mutual aid through the lens of social reproduction: How platform drivers ride out work and life in Bengaluru India. Journal of South Asian Development 18 3 (2023) 383\u2013408.","DOI":"10.1177\/09731741231162450"},{"key":"e_1_3_3_2_78_2","unstructured":"Ethan Miller. 2010. Solidarity economy: Key concepts and issues. Solidarity economy I: Building alternatives for people and planet (2010) 25\u201341."},{"key":"e_1_3_3_2_79_2","doi-asserted-by":"crossref","unstructured":"Nicole Mirra and Antero Garcia. 2020. \u201cI hesitate but I do have hope\u201d: Youth speculative civic literacies for troubled times. Harvard Educational Review 90 2 (2020) 295\u2013321.","DOI":"10.17763\/1943-5045-90.2.295"},{"key":"e_1_3_3_2_80_2","doi-asserted-by":"publisher","DOI":"10.4324\/9780203927076"},{"key":"e_1_3_3_2_81_2","doi-asserted-by":"crossref","unstructured":"Kamalich Muniz-Rodriguez Sylvia\u00a0K Ofori Lauren\u00a0C Bayliss Jessica\u00a0S Schwind Kadiatou Diallo Manyun Liu Jingjing Yin Gerardo Chowell and Isaac Chun-Hai Fung. 2020. Social media use in emergency response to natural disasters: a systematic review with a public health perspective. Disaster medicine and public health preparedness 14 1 (2020) 139\u2013149.","DOI":"10.1017\/dmp.2020.3"},{"key":"e_1_3_3_2_82_2","doi-asserted-by":"crossref","unstructured":"Peter Munthe-Kaas. 2015. Agonism and co-design of urban spaces. Urban Research & Practice 8 2 (2015) 218\u2013237.","DOI":"10.1080\/17535069.2015.1050207"},{"key":"e_1_3_3_2_83_2","doi-asserted-by":"publisher","DOI":"10.1145\/1958824.1958876"},{"key":"e_1_3_3_2_84_2","doi-asserted-by":"crossref","unstructured":"Beth Nichol Rob Wilson Angela Rodrigues and Catherine Haighton. 2024. Exploring the effects of volunteering on the social mental and physical health and well-being of volunteers: an umbrella review. Voluntas: international journal of voluntary and nonprofit organizations 35 1 (2024) 97\u2013128.","DOI":"10.1007\/s11266-023-00573-z"},{"key":"e_1_3_3_2_85_2","doi-asserted-by":"crossref","unstructured":"Lukas Norbutas and Rense Corten. 2018. Sustainability of generalized exchange in the sharing economy: the case of the \u201cfreecycling\u201d Facebook groups. International Journal of the Commons 12 1 (2018) 111\u2013133.","DOI":"10.18352\/ijc.789"},{"key":"e_1_3_3_2_86_2","doi-asserted-by":"crossref","unstructured":"Evangelos Ntontis Maria Fernandes-Jesus Guanlan Mao Tom Dines Jazmin Kane Joshua Karakaya Rotem Perach Chris Cocking Michael McTague Anna Schwarz et\u00a0al. 2022. Tracking the nature and trajectory of social support in Facebook mutual aid groups during the COVID-19 pandemic. International Journal of Disaster Risk Reduction 76 (2022) 103043.","DOI":"10.1016\/j.ijdrr.2022.103043"},{"key":"e_1_3_3_2_87_2","doi-asserted-by":"publisher","unstructured":"Vasilis Ntouros Hara Kouki and Vasilis Vlachokyriakos. 2021. Designing Sharing Economy Platforms through a \u2019Solidarity HCI\u2019 lens. Proc. ACM Hum.-Comput. Interact. 5 CSCW1 Article 23 (apr 2021) 25\u00a0pages. 10.1145\/3449097","DOI":"10.1145\/3449097"},{"key":"e_1_3_3_2_88_2","doi-asserted-by":"crossref","unstructured":"Andr\u00e9 Oboler and Karen Connelly. 2018. Building SMARTER communities of resistance and solidarity. Cosmopolitan Civil Societies: An Interdisciplinary Journal 10 2 (2018) 99\u2013118.","DOI":"10.5130\/ccs.v10i2.6035"},{"key":"e_1_3_3_2_89_2","doi-asserted-by":"crossref","unstructured":"Patricia Obst and Jana Stafurik. 2010. Online we are all able bodied: Online psychological sense of community and social support found through membership of disability-specific websites promotes well-being for people living with a physical disability. Journal of Community & Applied Social Psychology 20 6 (2010) 525\u2013531.","DOI":"10.1002\/casp.1067"},{"key":"e_1_3_3_2_90_2","doi-asserted-by":"crossref","unstructured":"Leysia Palen and Kenneth\u00a0M Anderson. 2016. Crisis informatics\u2014New data for extraordinary times. Science 353 6296 (2016) 224\u2013225.","DOI":"10.1126\/science.aag2579"},{"key":"e_1_3_3_2_91_2","doi-asserted-by":"crossref","unstructured":"Yu Pan Yan Wan Jing Fan Bailing Liu and Norm Archer. 2017. Raising the cohesion and vitality of online communities by reducing privacy concerns. International Journal of Electronic Commerce 21 2 (2017) 151\u2013183.","DOI":"10.1080\/10864415.2016.1234281"},{"key":"e_1_3_3_2_92_2","doi-asserted-by":"publisher","DOI":"10.1145\/2207676.2207692"},{"key":"e_1_3_3_2_93_2","unstructured":"R Parkin. 2011. Keith Hart Jean-Louis Laville and Antonio David Cattani (eds.) The human economy. Journal of the Anthropological Society of Oxford Online 3 1 (2011)."},{"key":"e_1_3_3_2_94_2","doi-asserted-by":"publisher","DOI":"10.1145\/3544548.3581311"},{"key":"e_1_3_3_2_95_2","doi-asserted-by":"publisher","DOI":"10.1145\/3563703.3591459"},{"key":"e_1_3_3_2_96_2","doi-asserted-by":"publisher","DOI":"10.1145\/3563657.3596066"},{"key":"e_1_3_3_2_97_2","doi-asserted-by":"crossref","unstructured":"Megan Ryan Mai\u00a0Van Tran and Swan\u00a0Ye Htut. 2024. Strange Bedfellows or Trusted Comrades? Digital Solidarity Building among Myanmar\u2019s Revolutionaries. Journal of Contemporary Asia (2024) 1\u201326.","DOI":"10.1080\/00472336.2024.2330933"},{"key":"e_1_3_3_2_98_2","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3501930"},{"key":"e_1_3_3_2_99_2","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3501930"},{"key":"e_1_3_3_2_100_2","doi-asserted-by":"publisher","DOI":"10.1145\/3544548.3581324"},{"key":"e_1_3_3_2_101_2","doi-asserted-by":"crossref","unstructured":"Wagih Salama Ahmed\u00a0Hassan Abdou Shaimaa Abo\u00a0Khanger Mohamed and Hossam\u00a0Said Shehata. 2022. Impact of work stress and job burnout on turnover intentions among hotel employees. International Journal of Environmental Research and Public Health 19 15 (2022) 9724.","DOI":"10.3390\/ijerph19159724"},{"key":"e_1_3_3_2_102_2","doi-asserted-by":"crossref","unstructured":"Shruti Sannon and Andrea Forte. 2022. Privacy research with marginalized groups: what we know what\u2019s needed and what\u2019s next. Proceedings of the ACM on Human-Computer Interaction 6 CSCW2 (2022) 1\u201333.","DOI":"10.1145\/3555556"},{"key":"e_1_3_3_2_103_2","unstructured":"Mijalce Santa and Anita Ciunova\u00a0Shuleska. 2019. Is Facebook a ride-sharing platform? Exploration through affordance theory. (2019)."},{"key":"e_1_3_3_2_104_2","doi-asserted-by":"crossref","unstructured":"Michael\u00a0T Schmeltz Sonia\u00a0K Gonz\u00e1lez Liza Fuentes Amy Kwan Anna Ortega-Williams and Lisa\u00a0Pilar Cowan. 2013. Lessons from hurricane sandy: a community response in Brooklyn New York. Journal of urban health 90 (2013) 799\u2013809.","DOI":"10.1007\/s11524-013-9832-9"},{"key":"e_1_3_3_2_105_2","doi-asserted-by":"publisher","DOI":"10.1145\/1978942.1979268"},{"key":"e_1_3_3_2_106_2","doi-asserted-by":"publisher","DOI":"10.1145\/3462204.3481798"},{"key":"e_1_3_3_2_107_2","doi-asserted-by":"publisher","DOI":"10.1145\/3563657.3596105"},{"key":"e_1_3_3_2_108_2","doi-asserted-by":"publisher","DOI":"10.1145\/2702123.2702560"},{"key":"e_1_3_3_2_109_2","doi-asserted-by":"crossref","unstructured":"Robert Soden and Embry Owen. 2021. Dilemmas in mutual aid: Lessons for crisis informatics from an emergent community response to the pandemic. Proceedings of the ACM on Human-Computer Interaction 5 CSCW2 (2021) 1\u201319.","DOI":"10.1145\/3479862"},{"key":"e_1_3_3_2_110_2","volume-title":"Mutual aid: Building solidarity during this crisis (and the next)","author":"Spade Dean","year":"2020","unstructured":"Dean Spade. 2020. Mutual aid: Building solidarity during this crisis (and the next). Verso Books."},{"key":"e_1_3_3_2_111_2","doi-asserted-by":"crossref","unstructured":"Dean Spade. 2020. Solidarity not charity: Mutual aid for mobilization and survival. Social Text 38 1 (2020) 131\u2013151.","DOI":"10.1215\/01642472-7971139"},{"key":"e_1_3_3_2_112_2","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173589"},{"key":"e_1_3_3_2_113_2","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3517528"},{"key":"e_1_3_3_2_114_2","doi-asserted-by":"crossref","unstructured":"Ali Tayebi. 2013. Planning activism: using social media to claim marginalized citizens\u2019 right to the city. Cities 32 (2013) 88\u201393.","DOI":"10.1016\/j.cities.2013.03.011"},{"key":"e_1_3_3_2_115_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-03424-4_41"},{"key":"e_1_3_3_2_116_2","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300883"},{"key":"e_1_3_3_2_117_2","doi-asserted-by":"crossref","unstructured":"Penny Travlou. 2020. Kropotkin-19: A mutual aid response to COVID-19 in Athens. Design and Culture 13 1 (2020) 65\u201378.","DOI":"10.1080\/17547075.2020.1864119"},{"key":"e_1_3_3_2_118_2","unstructured":"Joan\u00a0C Tronto. 1998. An ethic of care. Generations: Journal of the American society on Aging 22 3 (1998) 15\u201320."},{"key":"e_1_3_3_2_119_2","doi-asserted-by":"crossref","unstructured":"Sepehr Vakil. 2018. Ethics identity and political vision: Toward a justice-centered approach to equity in computer science education. Harvard educational review 88 1 (2018) 26\u201352.","DOI":"10.17763\/1943-5045-88.1.26"},{"key":"e_1_3_3_2_120_2","doi-asserted-by":"crossref","unstructured":"Sepehr Vakil and Maxine\u00a0McKinney de Royston. 2019. Exploring politicized trust in a racially diverse computer science classroom. Race Ethnicity and Education 22 4 (2019) 545\u2013567.","DOI":"10.1080\/13613324.2019.1592846"},{"key":"e_1_3_3_2_121_2","doi-asserted-by":"publisher","DOI":"10.1145\/3025453.3025490"},{"key":"e_1_3_3_2_122_2","doi-asserted-by":"publisher","DOI":"10.1145\/3025453.3025490"},{"key":"e_1_3_3_2_123_2","doi-asserted-by":"publisher","DOI":"10.1145\/3675669.3675690"},{"key":"e_1_3_3_2_124_2","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3501956"},{"key":"e_1_3_3_2_125_2","doi-asserted-by":"publisher","DOI":"10.1145\/2838739.2838773"},{"key":"e_1_3_3_2_126_2","doi-asserted-by":"crossref","unstructured":"Marsha White and Steve\u00a0M Dorman. 2001. Receiving social support online: implications for health education. Health education research 16 6 (2001) 693\u2013707.","DOI":"10.1093\/her\/16.6.693"},{"key":"e_1_3_3_2_127_2","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445314"},{"key":"e_1_3_3_2_128_2","doi-asserted-by":"crossref","unstructured":"KR Wilson OM Roskill and J Mahr. 2022. Mutual aid using digital technology: a case study of virtual community organizing during the COVID-19 pandemic. Journal of Community Practice 30 3 (2022) 255\u2013278.","DOI":"10.1080\/10705422.2022.2102101"},{"key":"e_1_3_3_2_129_2","doi-asserted-by":"crossref","unstructured":"Steven Woloshin Lisa\u00a0M Schwartz Anna\u00a0NA Tosteson Chiang-Hua Chang Brock Wright Joy Plohman and Elliott\u00a0S Fisher. 1997. Perceived adequacy of tangible social support and health outcomes in patients with coronary artery disease. Journal of general internal medicine 12 10 (1997) 613\u2013618.","DOI":"10.1046\/j.1525-1497.1997.07121.x"},{"key":"e_1_3_3_2_130_2","doi-asserted-by":"crossref","unstructured":"Stephen\u00a0D Wong Jacquelyn\u00a0C Broader and Susan\u00a0A Shaheen. 2020. Can sharing economy platforms increase social equity for vulnerable populations in disaster response and relief? A case study of the 2017 and 2018 California wildfires. Transportation research interdisciplinary perspectives 5 (2020) 100131.","DOI":"10.1016\/j.trip.2020.100131"},{"key":"e_1_3_3_2_131_2","doi-asserted-by":"publisher","DOI":"10.1145\/2470654.2466262"},{"key":"e_1_3_3_2_132_2","doi-asserted-by":"crossref","unstructured":"Ronghui Yang and Yuanbo Qi. 2023. Neighbourhood governance citizen initiatives and media application: Investigating community group buying during Shanghai\u2019s COVID lockdown. International Journal of Disaster Risk Reduction 93 (2023) 103793.","DOI":"10.1016\/j.ijdrr.2023.103793"},{"key":"e_1_3_3_2_133_2","doi-asserted-by":"publisher","unstructured":"Zheng Yao Haiyi Zhu and Robert\u00a0E. Kraut. 2022. Learning to Become a Volunteer Counselor: Lessons from a Peer-to-Peer Mental Health Community. Proc. ACM Hum.-Comput. Interact. 6 CSCW2 Article 309 (Nov. 2022) 24\u00a0pages. 10.1145\/3555200","DOI":"10.1145\/3555200"},{"key":"e_1_3_3_2_134_2","doi-asserted-by":"crossref","unstructured":"Colleen Young et\u00a0al. 2013. Community management that works: how to build and sustain a thriving online health community. Journal of medical Internet research 15 6 (2013) e2501.","DOI":"10.2196\/jmir.2501"},{"key":"e_1_3_3_2_135_2","doi-asserted-by":"crossref","unstructured":"Zizheng Yu Emiliano Trer\u00e9 and Tiziano Bonini. 2022. The emergence of algorithmic solidarity: unveiling mutual aid practices and resistance among Chinese delivery workers. Media International Australia 183 1 (2022) 107\u2013123.","DOI":"10.1177\/1329878X221074793"},{"key":"e_1_3_3_2_136_2","doi-asserted-by":"publisher","unstructured":"Xiao Zeng David Ji Dimple\u00a0R. Thadani Boying Li Xiaodie Pu Zhao Cai and Patrick Y.\u00a0K. Chau. 2023. Disentangling Affordances of Online Collaboration Tools for Mutual Aid in Emergencies: Insights from the COVID-19 Lockdown. ACM Trans. Manage. Inf. Syst. 14 4 Article 32 (oct 2023) 27\u00a0pages. 10.1145\/3593056","DOI":"10.1145\/3593056"},{"key":"e_1_3_3_2_137_2","doi-asserted-by":"crossref","unstructured":"Mi Zhang and Christopher\u00a0C Yang. 2015. Using content and network analysis to understand the social support exchange patterns and user behaviors of an online smoking cessation intervention program. Journal of the Association for Information Science and Technology 66 3 (2015) 564\u2013575.","DOI":"10.1002\/asi.23189"},{"key":"e_1_3_3_2_138_2","doi-asserted-by":"publisher","DOI":"10.1109\/ICHI.2013.37"},{"key":"e_1_3_3_2_139_2","doi-asserted-by":"crossref","unstructured":"Wei Zhang and Stephanie Watts. 2008. Online communities as communities of practice: a case study. Journal of knowledge management 12 4 (2008) 55\u201371.","DOI":"10.1108\/13673270810884255"}],"event":{"name":"CHI 2025: CHI Conference on Human Factors in Computing Systems","location":"Yokohama Japan","acronym":"CHI '25","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["Proceedings of the 2025 CHI Conference on Human Factors in Computing Systems"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3706598.3713653","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3706598.3713653","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,4]],"date-time":"2025-07-04T04:58:50Z","timestamp":1751605130000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3706598.3713653"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,4,25]]},"references-count":138,"alternative-id":["10.1145\/3706598.3713653","10.1145\/3706598"],"URL":"https:\/\/doi.org\/10.1145\/3706598.3713653","relation":{},"subject":[],"published":{"date-parts":[[2025,4,25]]},"assertion":[{"value":"2025-04-25","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}