{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,30]],"date-time":"2025-12-30T17:52:07Z","timestamp":1767117127173,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":33,"publisher":"ACM","license":[{"start":{"date-parts":[[2025,4,25]],"date-time":"2025-04-25T00:00:00Z","timestamp":1745539200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["62207022"],"award-info":[{"award-number":["62207022"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2025,4,26]]},"DOI":"10.1145\/3706599.3720067","type":"proceedings-article","created":{"date-parts":[[2025,4,23]],"date-time":"2025-04-23T20:03:57Z","timestamp":1745438637000},"page":"1-8","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":4,"title":["Exploring User Preferences for Museum Guides: The Role of Chatbots in Shaping Interactive Experiences"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0009-0005-5279-8397","authenticated-orcid":false,"given":"Bingqing","family":"Chen","sequence":"first","affiliation":[{"name":"School of Advanced Technology, Xi'an Jiaotong-Liverpool University, Suzhou, China"}]},{"ORCID":"https:\/\/orcid.org\/0009-0008-0052-0045","authenticated-orcid":false,"given":"Ruoyu","family":"Wen","sequence":"additional","affiliation":[{"name":"University of Canterbury, Christchurch, New Zealand"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5131-9017","authenticated-orcid":false,"given":"Shufang","family":"Tan","sequence":"additional","affiliation":[{"name":"Peking University, Beijing, China"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3728-218X","authenticated-orcid":false,"given":"Yue","family":"Li","sequence":"additional","affiliation":[{"name":"School of Advanced Technology, Xi'an Jiaotong-Liverpool University, Suzhou, Jiangsu, China"}]}],"member":"320","published-online":{"date-parts":[[2025,4,25]]},"reference":[{"key":"e_1_3_3_2_2_2","doi-asserted-by":"publisher","DOI":"10.1145\/3379597.3387472"},{"key":"e_1_3_3_2_3_2","doi-asserted-by":"crossref","unstructured":"Bayan AbuShawar and Eric Atwell. 2015. ALICE chatbot: Trials and outputs. Computaci\u00f3n y sistemas 19 4 (2015) 625\u2013632.","DOI":"10.13053\/cys-19-4-2326"},{"key":"e_1_3_3_2_4_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-78092-0_35"},{"key":"e_1_3_3_2_5_2","unstructured":"Nuo Chen Yan Wang Yang Deng and Jia Li. 2025. The Oscars of AI Theater: A Survey on Role-Playing with Language Models. arxiv:https:\/\/arXiv.org\/abs\/2407.11484\u00a0[cs.AI] https:\/\/arxiv.org\/abs\/2407.11484"},{"key":"e_1_3_3_2_6_2","doi-asserted-by":"publisher","DOI":"10.1145\/3544548.3580672"},{"key":"e_1_3_3_2_7_2","doi-asserted-by":"publisher","unstructured":"Marko D.\u00a0Petrovi\u0107 Dunja Demirovi\u0107\u00a0Bajrami Nikola\u00a0Vuksanovi\u0107 and Tatiana\u00a0N. Tretiakova. 2022. Competencies of a Museum Guide as Predictors of Visitors\u2019 Learning Outcomes: A Case from Canada. Journal of Museum Education 47 2 (2022) 251\u2013262. 10.1080\/10598650.2022.2062542 arXiv:10.1080\/10598650.2022.2062542","DOI":"10.1080\/10598650.2022.2062542"},{"key":"e_1_3_3_2_8_2","volume-title":"Green Heritage Conference: Chance - Change - Challenge","author":"Eldamshiry Khloud","year":"2018","unstructured":"Khloud Eldamshiry and Mohamed Khalil. 2018. Museum Visitors Learning Identities Interrelationships with Their Experiences. In Green Heritage Conference: Chance - Change - Challenge. Elain Publishing Company, The British University in Egypt."},{"key":"e_1_3_3_2_9_2","doi-asserted-by":"crossref","unstructured":"Islam Elgammal Marco Ferretti Marcello Risitano and Annarita Sorrentino. 2020. Does digital technology improve the visitor experience? A comparative study in the museum context. International Journal of Tourism Policy 10 1 (2020) 47\u201367.","DOI":"10.1504\/IJTP.2020.107197"},{"key":"e_1_3_3_2_10_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-97457-615"},{"key":"e_1_3_3_2_11_2","doi-asserted-by":"publisher","DOI":"10.1109\/ISMAR62088.2024.00042"},{"key":"e_1_3_3_2_12_2","doi-asserted-by":"crossref","unstructured":"Brown Karen. 2019. Museums and Local Development: An Introduction to Museums Sustainability and Well-being. Journal of Museum International 71 (2019) 1\u201313.","DOI":"10.1080\/13500775.2019.1702257"},{"key":"e_1_3_3_2_13_2","doi-asserted-by":"publisher","DOI":"10.1145\/3498366.3505836"},{"key":"e_1_3_3_2_14_2","doi-asserted-by":"publisher","DOI":"10.1007\/11550617_28"},{"key":"e_1_3_3_2_15_2","doi-asserted-by":"crossref","unstructured":"Chien-Chang Lin Anna\u00a0YQ Huang and Stephen\u00a0JH Yang. 2023. A review of AI-driven conversational chatbots implementation methodologies and challenges (1999\u20132022). Sustainability 15 5 (2023) 4012.","DOI":"10.3390\/su15054012"},{"key":"e_1_3_3_2_16_2","doi-asserted-by":"publisher","unstructured":"Dong Liu NengLun Chen Xu Lang ZhiGeng Pan Hongyi Ren SiYuan Lin MingMin Zhang HuaBiao Li and QianWei Huang. 2025. Exploring distilled spirits brewing: Utilizing multimodal interaction and intelligent virtual avatars in a VR liquor culture museum. Entertainment Computing 52 (2025) 100909. 10.1016\/j.entcom.2024.100909","DOI":"10.1016\/j.entcom.2024.100909"},{"key":"e_1_3_3_2_17_2","doi-asserted-by":"publisher","unstructured":"Mingnan Liu and Laura Wronski. 2018. Examining Completion Rates in Web Surveys via Over 25 000 Real-World Surveys. Social Science Computer Review 36 1 (2018) 116\u2013124. 10.1177\/0894439317695581 arXiv:10.1177\/0894439317695581","DOI":"10.1177\/0894439317695581"},{"key":"e_1_3_3_2_18_2","doi-asserted-by":"crossref","unstructured":"Bonan Min Hayley Ross Elior Sulem Amir Pouran\u00a0Ben Veyseh Thien\u00a0Huu Nguyen Oscar Sainz Eneko Agirre Ilana Heintz and Dan Roth. 2023. Recent advances in natural language processing via large pre-trained language models: A survey. Comput. Surveys 56 2 (2023) 1\u201340.","DOI":"10.1145\/3605943"},{"key":"e_1_3_3_2_19_2","doi-asserted-by":"publisher","unstructured":"Monika Murzyn-Kupisz and Jaros\u0142aw Dzia\u0142ek. 2013. Cultural heritage in building and enhancing social capital. Journal of Cultural Heritage Management and Sustainable Development 3 (05 2013) 35\u201354. 10.1108\/20441261311317392","DOI":"10.1108\/20441261311317392"},{"key":"e_1_3_3_2_20_2","doi-asserted-by":"crossref","unstructured":"Yeo-Gyeong Noh and Jin-Hyuk Hong. 2021. Designing reenacted chatbots to enhance museum experience. Applied Sciences 11 16 (2021) 7420.","DOI":"10.3390\/app11167420"},{"key":"e_1_3_3_2_21_2","doi-asserted-by":"publisher","DOI":"10.1145\/3314183.3323866"},{"key":"e_1_3_3_2_22_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-23768-38"},{"key":"e_1_3_3_2_23_2","doi-asserted-by":"publisher","unstructured":"Pat Pataranutaporn Valdemar Danry Joanne Leong Parinya Punpongsanon Dan Novy Pattie Maes and Misha Sra. 2021. AI-generated characters for supporting personalized learning and well-being. Nature Machine Intelligence 3 (12 2021). 10.1038\/s42256-021-00417-9","DOI":"10.1038\/s42256-021-00417-9"},{"key":"e_1_3_3_2_24_2","doi-asserted-by":"publisher","DOI":"10.1145\/3613904.3642105"},{"key":"e_1_3_3_2_25_2","doi-asserted-by":"publisher","DOI":"10.1145\/3623809.3623958"},{"key":"e_1_3_3_2_26_2","doi-asserted-by":"publisher","unstructured":"Susanne Schmidt Gerd Bruder and Frank Steinicke. 2019. Effects of virtual agent and object representation on experiencing exhibited artifacts. Computers & Graphics 83 (2019) 1\u201310. 10.1016\/j.cag.2019.06.002","DOI":"10.1016\/j.cag.2019.06.002"},{"key":"e_1_3_3_2_27_2","doi-asserted-by":"crossref","unstructured":"Heung-Yeung Shum Xiao-dong He and Di Li. 2018. From Eliza to XiaoIce: challenges and opportunities with social chatbots. Frontiers of Information Technology & Electronic Engineering 19 (2018) 10\u201326.","DOI":"10.1631\/FITEE.1700826"},{"key":"e_1_3_3_2_28_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-25999-0_20"},{"key":"e_1_3_3_2_29_2","doi-asserted-by":"publisher","unstructured":"Francesca Taormina and Sara\u00a0Bonini Baraldi. 2022. Museums and digital technology: a literature review on organizational issues. European Planning Studies 30 9 (2022) 1676\u20131694. 10.1080\/09654313.2021.2023110 arXiv:10.1080\/09654313.2021.2023110","DOI":"10.1080\/09654313.2021.2023110"},{"key":"e_1_3_3_2_30_2","doi-asserted-by":"crossref","unstructured":"Georgios Trichopoulos Markos Konstantakis George Caridakis Akrivi Katifori and Myrto Koukouli. 2023. Crafting a Museum Guide Using ChatGPT4. Big Data and Cognitive Computing 7 3 (2023) 148.","DOI":"10.3390\/bdcc7030148"},{"key":"e_1_3_3_2_31_2","doi-asserted-by":"publisher","DOI":"10.1145\/3563359.3596661"},{"key":"e_1_3_3_2_32_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-71710-9_18"},{"key":"e_1_3_3_2_33_2","doi-asserted-by":"publisher","unstructured":"Mao-Ying Wu Yixuan Tong Geoffrey Wall and Tianyu Ying. 2021. Cultural production and transmission in museums: A social practice perspective. Annals of Tourism Research 87 (2021) 103130. 10.1016\/j.annals.2020.103130","DOI":"10.1016\/j.annals.2020.103130"},{"key":"e_1_3_3_2_34_2","doi-asserted-by":"crossref","unstructured":"Qinshi Zhang Ruoyu Wen Latisha\u00a0Besariani Hendra Zijian Ding and Ray LC. 2025. Can AI Prompt Humans? Multimodal Agents Prompt Players\u2019 Game Actions and Show Consequences to Raise Sustainability Awareness. arxiv:https:\/\/arXiv.org\/abs\/2409.08486\u00a0[cs.HC] https:\/\/arxiv.org\/abs\/2409.08486","DOI":"10.1145\/3706598.3713661"}],"event":{"name":"CHI EA '25: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"],"location":"Yokohama Japan","acronym":"CHI EA '25"},"container-title":["Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3706599.3720067","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3706599.3720067","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T01:18:47Z","timestamp":1750295927000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3706599.3720067"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,4,25]]},"references-count":33,"alternative-id":["10.1145\/3706599.3720067","10.1145\/3706599"],"URL":"https:\/\/doi.org\/10.1145\/3706599.3720067","relation":{},"subject":[],"published":{"date-parts":[[2025,4,25]]},"assertion":[{"value":"2025-04-25","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}