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ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2025,5,2]]},"abstract":"<jats:p>\n            Online mental health communities (OMHCs) offer rich posts and comments for viewers, who do not directly participate in the communications, to seek social support from others' experience. However, viewers could face challenges in finding helpful posts and comments and digesting the content to get needed support, as revealed in our formative study (N=10). In this work, we present an interactive visual tool named\n            <jats:italic toggle=\"yes\">ComViewer<\/jats:italic>\n            to help viewers seek social support in OMHCs. With\n            <jats:italic toggle=\"yes\">ComViewer<\/jats:italic>\n            , viewers can filter posts of different topics and find supportive comments via a zoomable circle packing visual component that adapts to searched keywords. Powered by LLM,\n            <jats:italic toggle=\"yes\">ComViewer<\/jats:italic>\n            supports an interactive sensemaking process by enabling viewers to interactively highlight, summarize, and question any community content. A within-subjects study (N=20) demonstrates ComViewer's strengths in providing viewers with a more simplified, more fruitful, and more engaging support-seeking experience compared to a baseline OMHC interface without\n            <jats:italic toggle=\"yes\">ComViewer<\/jats:italic>\n            . We further discuss design implications for facilitating information-seeking and sense making in online mental health communities.\n          <\/jats:p>","DOI":"10.1145\/3710904","type":"journal-article","created":{"date-parts":[[2025,5,20]],"date-time":"2025-05-20T11:36:19Z","timestamp":1747740979000},"page":"1-31","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":2,"title":["ComViewer: An Interactive Visual Tool to Help Viewers Seek Social Support in Online Mental Health Communities"],"prefix":"10.1145","volume":"9","author":[{"ORCID":"https:\/\/orcid.org\/0009-0004-3929-455X","authenticated-orcid":false,"given":"Shiwei","family":"Wu","sequence":"first","affiliation":[{"name":"Sun Yat-sen University, Zhuhai, China"}]},{"ORCID":"https:\/\/orcid.org\/0009-0005-6584-5420","authenticated-orcid":false,"given":"Mingxiang","family":"Wang","sequence":"additional","affiliation":[{"name":"Hunan University, Changsha, China"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3370-1626","authenticated-orcid":false,"given":"Chuhan","family":"Shi","sequence":"additional","affiliation":[{"name":"Southeast University, Nanjing, China"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5700-3136","authenticated-orcid":false,"given":"Zhenhui","family":"Peng","sequence":"additional","affiliation":[{"name":"Sun Yat-sen University, Zhuhai, China"}]}],"member":"320","published-online":{"date-parts":[[2025,5,2]]},"reference":[{"key":"e_1_2_2_1_1","doi-asserted-by":"publisher","DOI":"10.1145\/1341531.1341557"},{"key":"e_1_2_2_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/3025453.3025909"},{"key":"e_1_2_2_3_1","doi-asserted-by":"publisher","DOI":"10.5555\/944919.944937"},{"key":"e_1_2_2_4_1","volume-title":"Thematic analysis","author":"Braun Virginia","unstructured":"Virginia Braun and Victoria Clarke. 2012. 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