{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,13]],"date-time":"2026-06-13T07:13:08Z","timestamp":1781334788960,"version":"3.54.1"},"reference-count":125,"publisher":"Association for Computing Machinery (ACM)","issue":"2","license":[{"start":{"date-parts":[[2025,5,2]],"date-time":"2025-05-02T00:00:00Z","timestamp":1746144000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100006374","name":"National Institute on Disability, Independent Living, and Rehabilitation Research","doi-asserted-by":"publisher","award":["#90REGE0024"],"award-info":[{"award-number":["#90REGE0024"]}],"id":[{"id":"10.13039\/501100006374","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Proc. ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2025,5,2]]},"abstract":"<jats:p>Conversational voice assistants are often imbued with personality and human-like characteristics (e.g., gender). While researchers have begun to examine and design for the downstream societal impacts of voice assistants encoding characteristics such as gender, we know little about other human-like characteristics such as age that are encoded in an artificial, yet, anthropomorphic voice. As older adults continue to adopt voice assistants, we brought older adults into an activity to customize human-like characteristics for their voice assistant. Our findings reveal the different stereotypes and assumptions individuals associated with voice assistant characteristics (e.g., age, gender, race). We also describe individuals' motivations behind customizing or not customizing these characteristics. We discuss how biases get encoded through our design process, marginalizing older adults and other non-dominant user groups and call for a need to examine the systemic, yet unspoken, power structures encoded in anthropomorphic technologies.<\/jats:p>","DOI":"10.1145\/3711039","type":"journal-article","created":{"date-parts":[[2025,5,3]],"date-time":"2025-05-03T01:35:05Z","timestamp":1746236105000},"page":"1-30","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":9,"title":["'No, not that voice again!': Engaging Older Adults in Design of Anthropomorphic Voice Assistants"],"prefix":"10.1145","volume":"9","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3419-9735","authenticated-orcid":false,"given":"Alisha","family":"Pradhan","sequence":"first","affiliation":[{"name":"New Jersey Institute of Technology, Newark, NJ, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2819-1083","authenticated-orcid":false,"given":"Sheena","family":"Erete","sequence":"additional","affiliation":[{"name":"University of Maryland, College Park, MD, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0002-6471-1031","authenticated-orcid":false,"given":"Shaan","family":"Chopra","sequence":"additional","affiliation":[{"name":"University of Washington, Seattle, WA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2790-4897","authenticated-orcid":false,"given":"Pooja","family":"Upadhyay","sequence":"additional","affiliation":[{"name":"University of Maryland, College Park, MD, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0003-0052-4090","authenticated-orcid":false,"given":"Oluwaseun","family":"Sule","sequence":"additional","affiliation":[{"name":"Carnegie Mellon University, Pittsburgh, PA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8110-4239","authenticated-orcid":false,"given":"Amanda","family":"Lazar","sequence":"additional","affiliation":[{"name":"University of Maryland, College Park, MD, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2025,5,2]]},"reference":[{"key":"e_1_2_2_1_1","unstructured":"[n. d.]. Create a persona - Conversation design process - Conversation design. https:\/\/designguidelines.withgoogle.com\/conversation\/conversation-design-process\/create-a-persona.html Section: Create a persona - Conversation design process - Conversation design."},{"key":"e_1_2_2_2_1","unstructured":"Alison Daley. 2019. Diversity in Tech by the Numbers: Age Race & Gender. https:\/\/recruitinginnovation.com\/diversity-in-tech\/"},{"key":"e_1_2_2_3_1","volume-title":"Race after technology: Abolitionist tools for the new jim code","author":"Benjamin Ruha","unstructured":"Ruha Benjamin. 2019. Race after technology: Abolitionist tools for the new jim code. John Wiley & Sons."},{"key":"e_1_2_2_4_1","volume-title":"Black resistance\/white law: A history of constitutional racism in America","author":"Berry Mary Frances","unstructured":"Mary Frances Berry. 1995. Black resistance\/white law: A history of constitutional racism in America. Penguin."},{"key":"e_1_2_2_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/3311957.3359487"},{"key":"e_1_2_2_6_1","volume-title":"Sixteenth Symposium on Usable Privacy and Security (SOUPS","author":"Bonilla Karen","year":"2020","unstructured":"Karen Bonilla and Aqueasha Martin-Hammond. 2020. Older adults' perceptions of intelligent voice assistant privacy, transparency, and online privacy guidelines. In Sixteenth Symposium on Usable Privacy and Security (SOUPS 2020)."},{"key":"e_1_2_2_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300270"},{"key":"e_1_2_2_8_1","volume-title":"Thematic analysis","author":"Braun Virginia","unstructured":"Virginia Braun and Victoria Clarke. 2012. Thematic analysis. American Psychological Association."},{"key":"e_1_2_2_9_1","doi-asserted-by":"publisher","DOI":"10.1145\/3484507"},{"key":"e_1_2_2_10_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491101.3519642"},{"key":"e_1_2_2_11_1","doi-asserted-by":"publisher","DOI":"10.1145\/3593013.3594005"},{"key":"e_1_2_2_12_1","volume-title":"Social markers in speech","author":"Brown Penelope","unstructured":"Penelope Brown and Colin Fraser. 1979. Speech as a marker of situation. In Social markers in speech. Cambridge University Press, 33--62."},{"key":"e_1_2_2_13_1","volume-title":"Proceedings of the ACM on human-computer interaction 3, CSCW","author":"Cambre Julia","year":"2019","unstructured":"Julia Cambre and Chinmay Kulkarni. 2019. One voice fits all? Social implications and research challenges of designing voices for smart devices. Proceedings of the ACM on human-computer interaction 3, CSCW (2019), 1--19."},{"key":"e_1_2_2_14_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300733"},{"key":"e_1_2_2_15_1","doi-asserted-by":"publisher","DOI":"10.2307\/j.ctt1fzhfz8"},{"key":"e_1_2_2_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/3441852.3471218"},{"key":"e_1_2_2_17_1","doi-asserted-by":"publisher","DOI":"10.1145\/3564284"},{"key":"e_1_2_2_18_1","volume-title":"Why We're Capitalizing Black. The New York Times (July","author":"Coleman Nancy","year":"2020","unstructured":"Nancy Coleman. 2020. Why We're Capitalizing Black. The New York Times (July 2020). https:\/\/www.nytimes.com\/ 2020\/07\/05\/insider\/capitalized-black.html"},{"key":"e_1_2_2_19_1","volume-title":"Black feminist thought","author":"Collins Patricia Hill","unstructured":"Patricia Hill Collins. 2000. Black feminist thought. Routledge, New York, NY, USA."},{"key":"e_1_2_2_20_1","volume-title":"Intersectionality as critical social theory","author":"Collins Patricia Hill","unstructured":"Patricia Hill Collins. 2019. Intersectionality as critical social theory. Duke University Press."},{"key":"e_1_2_2_21_1","unstructured":"Patricia Hill Collins and Sirma Bilge. 2016. Intersectionality. John Wiley & Sons."},{"key":"e_1_2_2_22_1","first-page":"59","article-title":"Conversing with personal digital assistants: On gender and artificial intelligence","volume":"10","author":"Costa Pedro","year":"2018","unstructured":"Pedro Costa. 2018. Conversing with personal digital assistants: On gender and artificial intelligence. Journal of Science and Technology of the Arts 10, 3 (2018), 59--72.","journal-title":"Journal of Science and Technology of the Arts"},{"key":"e_1_2_2_23_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-971X.2007.00511.x"},{"key":"e_1_2_2_24_1","doi-asserted-by":"publisher","DOI":"10.2307\/1229039"},{"key":"e_1_2_2_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/3449157"},{"key":"e_1_2_2_26_1","doi-asserted-by":"publisher","DOI":"10.1145\/3405755.3406151"},{"key":"e_1_2_2_27_1","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph18083988"},{"key":"e_1_2_2_28_1","doi-asserted-by":"publisher","DOI":"10.1145\/3544548.3581507"},{"key":"e_1_2_2_29_1","volume-title":"Social inequality and social stratification in US society","author":"Doob Christopher B","unstructured":"Christopher B Doob. 2019. Social inequality and social stratification in US society. Routledge."},{"key":"e_1_2_2_30_1","doi-asserted-by":"publisher","DOI":"10.1177\/13548565211038537"},{"key":"e_1_2_2_31_1","doi-asserted-by":"publisher","DOI":"10.1145\/3194349"},{"key":"e_1_2_2_32_1","doi-asserted-by":"publisher","DOI":"10.1145\/3507695"},{"key":"e_1_2_2_33_1","doi-asserted-by":"publisher","DOI":"10.1145\/3432933"},{"key":"e_1_2_2_34_1","doi-asserted-by":"publisher","DOI":"10.1145\/3451345"},{"key":"e_1_2_2_35_1","volume-title":"Automating inequality: How high-tech tools profile, police, and punish the poor","author":"Eubanks Virginia","unstructured":"Virginia Eubanks. 2018. Automating inequality: How high-tech tools profile, police, and punish the poor. St. Martin's Press."},{"key":"e_1_2_2_36_1","unstructured":"Michelle Faverio. January 2022. Share of those 65 and older who are tech users has grown in the past decade. https:\/\/www.pewresearch.org\/short-reads\/2022\/01\/13\/share-of-those-65-and-older-who-are-tech-usershas- grown-in-the-past-decade\/"},{"key":"e_1_2_2_37_1","volume-title":"What Are You? Exploring Primary School Children's Ontological Perceptions of Digital Voice Assistants in Open Interactions. Human Development 64, 1 (06","author":"Festerling Janik","year":"2020","unstructured":"Janik Festerling and Iram Siraj. 2020. Alexa, What Are You? Exploring Primary School Children's Ontological Perceptions of Digital Voice Assistants in Open Interactions. Human Development 64, 1 (06 2020), 26--43. doi:10.1159\/ 000508499 arXiv:https:\/\/karger.com\/hde\/article-pdf\/64\/1\/26\/2898774\/000508499.pdf"},{"key":"e_1_2_2_38_1","volume-title":"Undoing appropriateness: Raciolinguistic ideologies and language diversity in education. Harvard educational review 85, 2","author":"Flores Nelson","year":"2015","unstructured":"Nelson Flores and Jonathan Rosa. 2015. Undoing appropriateness: Raciolinguistic ideologies and language diversity in education. Harvard educational review 85, 2 (2015), 149--171."},{"key":"e_1_2_2_39_1","volume-title":"The 'new'Cockney","author":"Fox Susan","unstructured":"Susan Fox and Susan Fox. 2015. The 'new'Cockney. Springer."},{"key":"e_1_2_2_40_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376631"},{"key":"e_1_2_2_41_1","doi-asserted-by":"publisher","DOI":"10.1145\/3610047"},{"key":"e_1_2_2_42_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.apergo.2022.103864"},{"key":"e_1_2_2_43_1","doi-asserted-by":"publisher","DOI":"10.1002\/9781444316568.wiem02057"},{"key":"e_1_2_2_44_1","unstructured":"Isobel Asher Hamilton. 2018. Google gave Google Assistant a weirdly specific backstory to get her voice just right. https:\/\/www.businessinsider.com\/google-gave-google-assistant-a-weirdly-specific-backstory-2018--10"},{"key":"e_1_2_2_45_1","unstructured":"Sandra G. Harding. 2004. The Feminist Standpoint Theory Reader."},{"key":"e_1_2_2_46_1","doi-asserted-by":"publisher","DOI":"10.1145\/3359318"},{"key":"e_1_2_2_47_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300823"},{"key":"e_1_2_2_48_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3501995"},{"key":"e_1_2_2_49_1","doi-asserted-by":"publisher","DOI":"10.3102\/0034654320946822"},{"key":"e_1_2_2_50_1","doi-asserted-by":"publisher","DOI":"10.4018\/JGIM.318661"},{"key":"e_1_2_2_51_1","unstructured":"Michael Huang. 2021. A guide to conversational design \u2014 why what and how. https:\/\/uxdesign.cc\/intro-toconversation- design-ce3bd30e4385"},{"key":"e_1_2_2_52_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290607.3312915"},{"key":"e_1_2_2_53_1","unstructured":"James Stables. 2018. This is what all of Alexa's accents sound like. https:\/\/www.the-ambient.com\/features\/alexasaccents- listen-325 Section: Smart Home Features."},{"key":"e_1_2_2_54_1","unstructured":"Jay Moye. 2022. Inside the writers' room cranking out Alexa's jokes from the cheeky to the downright corny. https:\/\/www.aboutamazon.com\/news\/devices\/inside-the-writers-room-cranking-out-alexas-jokes-from-thecheeky- to-the-downright-corny Section: Devices."},{"key":"e_1_2_2_55_1","unstructured":"John Daniszewski. 2020. Why we will lowercase white. https:\/\/blog.ap.org\/announcements\/why-we-will-lowercasewhite"},{"key":"e_1_2_2_56_1","doi-asserted-by":"publisher","DOI":"10.1145\/3544548.3581561"},{"key":"e_1_2_2_57_1","volume-title":"Stamped from the beginning: The definitive history of racist ideas in America","author":"Kendi Ibram X","unstructured":"Ibram X Kendi. 2017. Stamped from the beginning: The definitive history of racist ideas in America. Random House."},{"key":"e_1_2_2_58_1","doi-asserted-by":"crossref","unstructured":"Sunyoung Kim et al. 2021. Exploring how older adults use a smart speaker--based voice assistant in their first interactions: Qualitative study. JMIR mHealth and uHealth 9 1 (2021) e20427.","DOI":"10.2196\/20427"},{"key":"e_1_2_2_59_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2021.106914"},{"key":"e_1_2_2_60_1","volume-title":"Dialect and language variation","author":"Labov William","unstructured":"William Labov. 1986. The social stratification of (r) in New York City department stores. In Dialect and language variation. Elsevier, 304--329."},{"key":"e_1_2_2_61_1","volume-title":"Sociocultural and historical contexts of African American English. Sociocultural and Historical Contexts of African American English","author":"Lanehart Sonja L","year":"2001","unstructured":"Sonja L Lanehart. 2001. Sociocultural and historical contexts of African American English. Sociocultural and Historical Contexts of African American English (2001), 1--391."},{"key":"e_1_2_2_62_1","doi-asserted-by":"publisher","DOI":"10.1145\/2998181.2998275"},{"key":"e_1_2_2_63_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445146"},{"key":"e_1_2_2_64_1","doi-asserted-by":"publisher","DOI":"10.1145\/3549531"},{"key":"e_1_2_2_65_1","volume-title":"Toward Design Archetypes for Conversational Agent Personality. In 2020 IEEE International Conference on Systems, Man, and Cybernetics (SMC). IEEE, 3221--3228","author":"Lessio Nadine","year":"2020","unstructured":"Nadine Lessio and Alexis Morris. 2020. Toward Design Archetypes for Conversational Agent Personality. In 2020 IEEE International Conference on Systems, Man, and Cybernetics (SMC). IEEE, 3221--3228."},{"key":"e_1_2_2_66_1","doi-asserted-by":"publisher","DOI":"10.1145\/2207676.2208570"},{"key":"e_1_2_2_67_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11357-015-9854-1"},{"key":"e_1_2_2_68_1","volume-title":"Eveline JM Wouters, and Yvonne Van Zaalen","author":"Mannheim Ittay","year":"2019","unstructured":"Ittay Mannheim, Ella Schwartz, Wanyu Xi, Sandra C Buttigieg, Mary McDonnell-Naughton, Eveline JM Wouters, and Yvonne Van Zaalen. 2019. Inclusion of older adults in the research and design of digital technology. International journal of environmental research and public health 16, 19 (2019), 3718."},{"key":"e_1_2_2_69_1","doi-asserted-by":"publisher","DOI":"10.1145\/3240925.3240972"},{"key":"e_1_2_2_70_1","doi-asserted-by":"publisher","DOI":"10.2307\/1389525"},{"key":"e_1_2_2_71_1","volume-title":"Designing a persona for voice: give your action a personality. The Guardian (Dec","author":"Massey St\u00e9phane","year":"2018","unstructured":"St\u00e9phane Massey. 2018. Designing a persona for voice: give your action a personality. The Guardian (Dec. 2018). https: \/\/www.theguardian.com\/technology\/2018\/dec\/04\/designing-a-persona-for-voice-give-your-action-a-personality"},{"key":"e_1_2_2_72_1","unstructured":"Josh Meyer Lindy Rauchenstein Joshua D. Eisenberg and Nicholas Howell. 2020. Artie Bias Corpus: An Open Dataset for Detecting Demographic Bias in Speech Applications. In Proceedings of the Twelfth Language Resources and Evaluation Conference Nicoletta Calzolari Fr\u00e9d\u00e9ric B\u00e9chet Philippe Blache Khalid Choukri Christopher Cieri Thierry Declerck Sara Goggi Hitoshi Isahara Bente Maegaard Joseph Mariani H\u00e9l\u00e8ne Mazo Asuncion Moreno Jan Odijk and Stelios Piperidis (Eds.). European Language Resources Association Marseille France 6462--6468. https:\/\/aclanthology.org\/2020.lrec-1.796"},{"key":"e_1_2_2_73_1","volume-title":"An analysis of Michelle Alexander's The New Jim Crow: Mass incarceration in the age of colorblindness","author":"Moore Ryan","unstructured":"Ryan Moore. 2017. An analysis of Michelle Alexander's The New Jim Crow: Mass incarceration in the age of colorblindness. Macat Library."},{"key":"e_1_2_2_74_1","volume-title":"The gender question in education","author":"Morgan Kathryn Pauly","unstructured":"Kathryn Pauly Morgan. 2018. Describing the emperor's new clothes: Three myths of educational (in-) equity. In The gender question in education. Routledge, 105--122."},{"key":"e_1_2_2_75_1","doi-asserted-by":"publisher","DOI":"10.1080\/0144929X.2020.1772368"},{"key":"e_1_2_2_76_1","doi-asserted-by":"publisher","DOI":"10.1145\/191666.191703"},{"key":"e_1_2_2_77_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-99736-6_43"},{"key":"e_1_2_2_78_1","unstructured":"Safiya Umoja Noble. 2018. Algorithms of oppression: How search engines reinforce racism. nyu Press."},{"key":"e_1_2_2_79_1","doi-asserted-by":"publisher","DOI":"10.1145\/3571884.3597135"},{"key":"e_1_2_2_80_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376392"},{"key":"e_1_2_2_81_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376187"},{"key":"e_1_2_2_82_1","doi-asserted-by":"publisher","DOI":"10.1145\/3359316"},{"key":"e_1_2_2_83_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376299"},{"key":"e_1_2_2_84_1","doi-asserted-by":"publisher","DOI":"10.1145\/3469595.3469607"},{"key":"e_1_2_2_85_1","doi-asserted-by":"publisher","DOI":"10.1145\/3373759"},{"key":"e_1_2_2_86_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3174033"},{"key":"e_1_2_2_87_1","doi-asserted-by":"publisher","DOI":"10.1145\/3449291"},{"key":"e_1_2_2_88_1","doi-asserted-by":"publisher","DOI":"10.1145\/3363033"},{"key":"e_1_2_2_89_1","doi-asserted-by":"publisher","DOI":"10.1145\/3408877.3432432"},{"key":"e_1_2_2_90_1","doi-asserted-by":"publisher","DOI":"10.1145\/3416498"},{"key":"e_1_2_2_91_1","volume-title":"Interrupting invisibility in a global world. interactions 28, 4","author":"Raval Noopur","year":"2021","unstructured":"Noopur Raval. 2021. Interrupting invisibility in a global world. interactions 28, 4 (2021), 27--31."},{"key":"e_1_2_2_92_1","doi-asserted-by":"publisher","DOI":"10.1145\/3449206"},{"key":"e_1_2_2_93_1","doi-asserted-by":"publisher","DOI":"10.1145\/2556288.2557184"},{"key":"e_1_2_2_94_1","volume-title":"Implicit and explicit attitudes toward female authority. Personality and social psychology bulletin 26, 11","author":"Rudman Laurie A","year":"2000","unstructured":"Laurie A Rudman and Stephen E Kilianski. 2000. Implicit and explicit attitudes toward female authority. Personality and social psychology bulletin 26, 11 (2000), 1315--1328."},{"key":"e_1_2_2_95_1","doi-asserted-by":"publisher","DOI":"10.1145\/3479506"},{"key":"e_1_2_2_96_1","doi-asserted-by":"publisher","DOI":"10.1145\/3298735"},{"key":"e_1_2_2_97_1","doi-asserted-by":"publisher","DOI":"10.1080\/07393148.2019.1595288"},{"key":"e_1_2_2_98_1","doi-asserted-by":"crossref","unstructured":"Korok Sengupta Sayan Sarcar Alisha Pradhan Roisin McNaney Sergio Sayago Debaleena Chattopadhyay and Anirudha Joshi. 2020. Challenges and opportunities of leveraging intelligent conversational assistant to improve the well-being of older adults. In Extended abstracts of the 2020 CHI conference on human factors in computing systems. 1--4.","DOI":"10.1145\/3334480.3381057"},{"key":"e_1_2_2_99_1","doi-asserted-by":"publisher","DOI":"10.1145\/3479515"},{"key":"e_1_2_2_100_1","doi-asserted-by":"publisher","DOI":"10.1145\/3600211.3604679"},{"key":"e_1_2_2_101_1","unstructured":"Shantanu Kurhekar. 2021. Alexa is Coming to Hospitals and Senior Living Communities to Improve Care Experience and Help Fight Loneliness. https:\/\/developer.amazon.com\/en-US\/blogs\/alexa\/device-makers\/2021\/10\/alexa-iscoming-to-hospitals-and-senior-living-communities.html"},{"key":"e_1_2_2_102_1","doi-asserted-by":"publisher","DOI":"10.1207\/s15327701jlie0504_1"},{"key":"e_1_2_2_103_1","volume-title":"How Will You Change Us? The Atlantic (Oct","author":"Shulevitz Judith","year":"2018","unstructured":"Judith Shulevitz. 2018. Alexa, How Will You Change Us? The Atlantic (Oct. 2018). https:\/\/www.theatlantic.com\/magazine\/archive\/2018\/11\/alexa-how-will-you-change-us\/570844\/ Section: Technology Volume Title: November 2018."},{"key":"e_1_2_2_104_1","doi-asserted-by":"publisher","DOI":"10.1145\/3469595.3469603"},{"key":"e_1_2_2_105_1","doi-asserted-by":"publisher","DOI":"10.1145\/3551624.3555285"},{"key":"e_1_2_2_106_1","doi-asserted-by":"publisher","DOI":"10.1145\/3555193"},{"key":"e_1_2_2_107_1","doi-asserted-by":"publisher","DOI":"10.1145\/3338283"},{"key":"e_1_2_2_108_1","doi-asserted-by":"publisher","DOI":"10.1145\/3405755.3406123"},{"key":"e_1_2_2_109_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300833"},{"key":"e_1_2_2_110_1","doi-asserted-by":"crossref","unstructured":"Jakita O Thomas Nicole Joseph Arian Williams Jamika Burge et al. 2018. Speaking truth to power: Exploring the intersectional experiences of Black women in computing. In 2018 Research on Equity and Sustained Participation in Engineering Computing and Technology (RESPECT). IEEE 1--8.","DOI":"10.1109\/RESPECT.2018.8491718"},{"key":"e_1_2_2_111_1","doi-asserted-by":"publisher","DOI":"10.1145\/3468783"},{"key":"e_1_2_2_112_1","volume-title":"Jan Marco Marco Leimeister, and Abraham Bernstein.","author":"Tolmeijer Suzanne","year":"2021","unstructured":"Suzanne Tolmeijer, Naim Zierau, Andreas Janson, Jalil Sebastian Wahdatehagh, Jan Marco Marco Leimeister, and Abraham Bernstein. 2021. Female by default?--exploring the effect of voice assistant gender and pitch on trait and trust attribution. In Extended abstracts of the 2021 CHI conference on human factors in computing systems. 1--7."},{"key":"e_1_2_2_113_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376760"},{"key":"e_1_2_2_114_1","doi-asserted-by":"publisher","DOI":"10.1145\/3544548.3580925"},{"key":"e_1_2_2_115_1","doi-asserted-by":"publisher","DOI":"10.1145\/2696867"},{"key":"e_1_2_2_116_1","volume-title":"Ageing Voices: The Effect of Changes in Voice Parameters on ASR Performance. EURASIP Journal on Audio, Speech, and Music Processing","author":"Vipperla Ravichander","year":"2010","unstructured":"Ravichander Vipperla, Steve Renals, and Joe Frankel. 2010. Ageing Voices: The Effect of Changes in Voice Parameters on ASR Performance. EURASIP Journal on Audio, Speech, and Music Processing (2010). https:\/\/asmp-eurasipjournals.springeropen.com\/articles\/10.1155\/2010\/525783"},{"key":"e_1_2_2_117_1","doi-asserted-by":"publisher","DOI":"10.1145\/3469595.3469605"},{"key":"e_1_2_2_118_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376210"},{"key":"e_1_2_2_119_1","volume-title":"Economy and Society: An Outline of Interpretive Sociology","author":"Weber Max","unstructured":"Max Weber. 1968. Economy and Society: An Outline of Interpretive Sociology. Bedminster Press, New York."},{"key":"e_1_2_2_120_1","doi-asserted-by":"publisher","DOI":"10.1177\/1071181319631121"},{"key":"e_1_2_2_121_1","doi-asserted-by":"publisher","DOI":"10.1145\/3532106.3533559"},{"key":"e_1_2_2_122_1","doi-asserted-by":"publisher","DOI":"10.1080\/15295036.2018.1488082"},{"key":"e_1_2_2_123_1","volume-title":"A Chinese yuppie","author":"Zhang Qing","year":"2005","unstructured":"Qing Zhang. 2005. A Chinese yuppie in Beijing: Phonological variation and the construction of a new professional identity. Language in society 34, 3 (2005), 431--466."},{"key":"e_1_2_2_124_1","doi-asserted-by":"publisher","DOI":"10.1162\/coli_a_00368"},{"key":"e_1_2_2_125_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445124"}],"container-title":["Proceedings of the ACM on Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3711039","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3711039","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,21]],"date-time":"2025-08-21T00:51:31Z","timestamp":1755737491000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3711039"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,5,2]]},"references-count":125,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2025,5,2]]}},"alternative-id":["10.1145\/3711039"],"URL":"https:\/\/doi.org\/10.1145\/3711039","relation":{},"ISSN":["2573-0142"],"issn-type":[{"value":"2573-0142","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,5,2]]},"assertion":[{"value":"2025-05-02","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}