{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T08:43:21Z","timestamp":1781081001458,"version":"3.54.1"},"publisher-location":"New York, NY, USA","reference-count":71,"publisher":"ACM","content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2025,7,8]]},"DOI":"10.1145\/3719160.3728629","type":"proceedings-article","created":{"date-parts":[[2025,7,5]],"date-time":"2025-07-05T10:27:39Z","timestamp":1751711259000},"page":"1-8","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":1,"title":["Bias and Fairness in Conversational User Interfaces"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-3796-1804","authenticated-orcid":false,"given":"Guy","family":"Laban","sequence":"first","affiliation":[{"name":"Department of Computer Science and Technology, University of Cambridge, Cambridge, United Kingdom"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4345-6759","authenticated-orcid":false,"given":"Julian","family":"Hough","sequence":"additional","affiliation":[{"name":"School of Mathematics and Computer Science, Swansea University, Swansea, United Kingdom"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7990-9035","authenticated-orcid":false,"given":"Minha","family":"Lee","sequence":"additional","affiliation":[{"name":"Industrial Design, Eindhoven University of Technology, Eindhoven, Netherlands"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0003-4580-9997","authenticated-orcid":false,"given":"Alva","family":"Markelius","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Technology, University of Cambridge, Cambridge, United Kingdom"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1228-7657","authenticated-orcid":false,"given":"Mary Ellen","family":"Foster","sequence":"additional","affiliation":[{"name":"School of Computing Science, University of Glasgow, Glasgow, United Kingdom"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7400-9436","authenticated-orcid":false,"given":"Jane","family":"Stuart-Smith","sequence":"additional","affiliation":[{"name":"School of Critical Studies, University of Glasgow, Glasgow, United Kingdom"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8111-9967","authenticated-orcid":false,"given":"Muneeb Imtiaz","family":"Ahmad","sequence":"additional","affiliation":[{"name":"School of Mathematics and Computer Science, Swansea University, Swansea, United Kingdom"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2025,7,7]]},"reference":[{"key":"e_1_3_3_1_2_2","unstructured":"Nida\u00a0Itrat Abbasi Fethiye\u00a0Irmak Dogan Guy Laban Joanna Anderson Tamsin Ford Peter\u00a0B. Jones and Hatice Gunes. 2025. Robot-Led Vision Language Model Wellbeing Assessment of Children. (4 2025). https:\/\/arxiv.org\/abs\/2504.02765v1"},{"key":"e_1_3_3_1_3_2","doi-asserted-by":"publisher","unstructured":"Andrea Aler\u00a0Tubella Flavia Barsotti R\u00fcya\u00a0G\u00f6khan Ko\u00e7er and Julian\u00a0Alfredo Mendez. 2022. Ethical implications of fairness interventions: what might be hidden behind engineering choices? Ethics and Information Technology 24 1 (3 2022). 10.1007\/S10676-022-09636-Z","DOI":"10.1007\/S10676-022-09636-Z"},{"key":"e_1_3_3_1_4_2","doi-asserted-by":"publisher","unstructured":"Theo Araujo Natali Helberger Sanne Kruikemeier and Claes\u00a0H. de Vreese. 2020. In AI we trust? Perceptions about automated decision-making by artificial intelligence. AI and Society 35 3 (9 2020) 611\u2013623. 10.1007\/S00146-019-00931-W\/TABLES\/4","DOI":"10.1007\/S00146-019-00931-W\/TABLES\/4"},{"key":"e_1_3_3_1_5_2","doi-asserted-by":"publisher","unstructured":"Minja Axelsson Micol Spitale and Hatice Gunes. 2024. \"Oh Sorry I Think I Interrupted You\": Designing Repair Strategies for Robotic Longitudinal Well-being Coaching. Proceedings of the 2024 ACM\/IEEE International Conference on Human-Robot Interaction (3 2024) 13\u201322. 10.1145\/3610977.3634948","DOI":"10.1145\/3610977.3634948"},{"key":"e_1_3_3_1_6_2","doi-asserted-by":"publisher","unstructured":"Minja Axelsson Micol Spitale and Hatice Gunes. 2024. Robots as Mental Well-being Coaches: Design and Ethical Recommendations. ACM Transactions on Human-Robot Interaction 13 2 (6 2024). 10.1145\/3643457\/ASSET\/EBE92B19-CC4D-4F8C-88F8-8BABC7886953\/ASSETS\/GRAPHIC\/THRI-2022-0075-PAGE50.JPG","DOI":"10.1145\/3643457\/ASSET\/EBE92B19-CC4D-4F8C-88F8-8BABC7886953\/ASSETS\/GRAPHIC\/THRI-2022-0075-PAGE50.JPG"},{"key":"e_1_3_3_1_7_2","unstructured":"Philip Baillargeon Jina Yoon and Amy Zhang. 2024. Who Puts the \"Social\" in \"Social Computing\"?: Using A Neurodiversity Framing to Review Social Computing Research. (10 2024). https:\/\/arxiv.org\/abs\/2410.15527v1"},{"key":"e_1_3_3_1_8_2","doi-asserted-by":"publisher","unstructured":"Brandon\u00a0M. Booth Louis Hickman Shree\u00a0Krishna Subburaj Louis Tay Sang\u00a0Eun Woo and Sidney\u00a0K. D\u2019Mello. 2021. Bias and Fairness in Multimodal Machine Learning: A Case Study of Automated Video Interviews. ICMI 2021 - Proceedings of the 2021 International Conference on Multimodal Interaction (10 2021) 268\u2013277. 10.1145\/3462244.3479897","DOI":"10.1145\/3462244.3479897"},{"key":"e_1_3_3_1_9_2","doi-asserted-by":"publisher","unstructured":"Begum Celiktutan Romain Cadario and Carey\u00a0K. Morewedge. 2024. People see more of their biases in algorithms. Proceedings of the National Academy of Sciences of the United States of America 121 16 (4 2024) e2317602121. 10.1073\/PNAS.2317602121\/SUPPL_FILE\/PNAS.2317602121.SAPP.PDF","DOI":"10.1073\/PNAS.2317602121\/SUPPL_FILE\/PNAS.2317602121.SAPP.PDF"},{"key":"e_1_3_3_1_10_2","doi-asserted-by":"publisher","unstructured":"Yupeng Chang Xu Wang Jindong Wang Yuan Wu Linyi Yang Kaijie Zhu Hao Chen Xiaoyuan Yi Cunxiang Wang Yidong Wang Wei Ye Yue Zhang Yi Chang Philip\u00a0S. Yu Qiang Yang and Xing Xie. 2024. A Survey on Evaluation of Large Language Models. ACM Transactions on Intelligent Systems and Technology 15 3 (3 2024) 39. 10.1145\/3641289","DOI":"10.1145\/3641289"},{"key":"e_1_3_3_1_11_2","doi-asserted-by":"publisher","unstructured":"Jiaee Cheong Sinan Kalkan and Hatice Gunes. 2021. The Hitchhiker\u2019s Guide to Bias and Fairness in Facial Affective Signal Processing: Overview and techniques. IEEE Signal Processing Magazine 38 6 (11 2021) 39\u201349. 10.1109\/MSP.2021.3106619","DOI":"10.1109\/MSP.2021.3106619"},{"key":"e_1_3_3_1_12_2","doi-asserted-by":"publisher","unstructured":"Jiaee Cheong Micol Spitale and Hatice Gunes. 2023. \"It\u2019s not Fair!\" - Fairness for a Small Dataset of Multi-modal Dyadic Mental Well-being Coaching. 2023 11th International Conference on Affective Computing and Intelligent Interaction ACII 2023 (2023). 10.1109\/ACII59096.2023.10388118","DOI":"10.1109\/ACII59096.2023.10388118"},{"key":"e_1_3_3_1_13_2","unstructured":"Sophie Chiang Guy Laban Emily\u00a0S. Cross and Hatice Gunes. 2025. Comparing Self-Disclosure Themes and Semantics to a Human a Robot and a Disembodied Agent. (4 2025). https:\/\/arxiv.org\/abs\/2504.06374v1"},{"key":"e_1_3_3_1_14_2","doi-asserted-by":"publisher","unstructured":"Nikhil Churamani Ozgur Kara and Hatice Gunes. 2023. Domain-Incremental Continual Learning for Mitigating Bias in Facial Expression and Action Unit Recognition. IEEE Transactions on Affective Computing 14 4 (10 2023) 3191\u20133206. 10.1109\/TAFFC.2022.3181033","DOI":"10.1109\/TAFFC.2022.3181033"},{"key":"e_1_3_3_1_15_2","doi-asserted-by":"publisher","unstructured":"Riccardo Coppola and Luca Ardito. 2021. Quality Assessment Methods for Textual Conversational Interfaces: A Multivocal Literature Review. Information 2021 Vol. 12 Page 437 12 11 (10 2021) 437. 10.3390\/INFO12110437","DOI":"10.3390\/INFO12110437"},{"key":"e_1_3_3_1_16_2","doi-asserted-by":"publisher","unstructured":"Emily\u00a0S. Cross and Richard Ramsey. 2021. Mind Meets Machine: Towards a Cognitive Science of Human\u2013Machine Interactions. Trends in Cognitive Sciences 25 3 (3 2021) 200\u2013212. 10.1016\/J.TICS.2020.11.009","DOI":"10.1016\/J.TICS.2020.11.009"},{"key":"e_1_3_3_1_17_2","doi-asserted-by":"publisher","unstructured":"Deema Dakakni and Nehme Safa. 2023. Artificial intelligence in the L2 classroom: Implications and challenges on ethics and equity in higher education: A 21st century Pandora\u2019s box. Computers and Education: Artificial Intelligence 5 (1 2023) 100179. 10.1016\/J.CAEAI.2023.100179","DOI":"10.1016\/J.CAEAI.2023.100179"},{"key":"e_1_3_3_1_18_2","doi-asserted-by":"publisher","unstructured":"Annamaria\u00a0Silvana de Rosa. 2024. Social representations and multi-channel communication on crucial societal issues through the modelling approach. Discover Global Society 2 1 (12 2024) 1\u201322. 10.1007\/S44282-024-00126-9\/FIGURES\/1","DOI":"10.1007\/S44282-024-00126-9\/FIGURES\/1"},{"key":"e_1_3_3_1_19_2","doi-asserted-by":"crossref","unstructured":"Fethiye\u00a0Irmak Do\u011fan Gaspar\u00a0I Melsi\u00f3n and Iolanda Leite. 2023. Leveraging explainability for understanding object descriptions in ambiguous 3D environments. Frontiers in Robotics and AI 9 (2023) 937772.","DOI":"10.3389\/frobt.2022.937772"},{"key":"e_1_3_3_1_20_2","volume-title":"IEEE International Conference on Robotics and Automation (ICRA)","author":"Dogan Fethiye\u00a0Irmak","year":"2025","unstructured":"Fethiye\u00a0Irmak Dogan, Umut Ozyurt, Gizem Cinar, and Hatice Gunes. 2025. GRACE: Generating Socially Appropriate Robot Actions Leveraging LLMs and Human Explanations. In IEEE International Conference on Robotics and Automation (ICRA). https:\/\/arxiv.org\/abs\/2409.16879v2"},{"key":"e_1_3_3_1_21_2","unstructured":"Fethiye\u00a0Irmak Dogan Maithili Patel Weiyu Liu Iolanda Leite and Sonia Chernova. 2024. A Model-Agnostic Approach for Semantically Driven Disambiguation in Human-Robot Interaction. arXiv preprint arXiv:https:\/\/arXiv.org\/abs\/2409.17004 (2024)."},{"key":"e_1_3_3_1_22_2","doi-asserted-by":"publisher","DOI":"10.1109\/HRI53351.2022.9889368"},{"key":"e_1_3_3_1_23_2","doi-asserted-by":"publisher","unstructured":"Asbj\u00f8rn F\u00f8lstad Theo Araujo Effie Lai-Chong Law Petter\u00a0Bae Brandtzaeg Symeon Papadopoulos Lea Reis Marcos Baez Guy Laban Patrick McAllister Carolin Ischen Rebecca Wald Fabio Catania Raphael Meyer\u00a0von Wolff Sebastian Hobert and Ewa Luger. 2021. Future directions for chatbot research: an interdisciplinary research agenda. Computing 2021 103 (2021) 2915\u20132942. 10.1007\/S00607-021-01016-7","DOI":"10.1007\/S00607-021-01016-7"},{"key":"e_1_3_3_1_24_2","doi-asserted-by":"publisher","unstructured":"Isabel\u00a0O. Gallegos Ryan\u00a0A. Rossi Joe Barrow Md\u00a0Mehrab Tanjim Sungchul Kim Franck Dernoncourt Tong Yu Ruiyi Zhang and Nesreen\u00a0K. Ahmed. 2024. Bias and Fairness in Large Language Models: A Survey. Computational Linguistics 50 3 (9 2024) 1097\u20131179. 10.1162\/COLI_A_00524","DOI":"10.1162\/COLI_A_00524"},{"key":"e_1_3_3_1_25_2","doi-asserted-by":"publisher","unstructured":"Romi Gideoni Shanee Honig and Tal Oron-Gilad. 2024. Is It Personal? The Impact of Personally Relevant Robotic Failures (PeRFs) on Humans\u2019 Trust Likeability and Willingness to Use the Robot. International Journal of Social Robotics 16 6 (6 2024) 1049\u20131067. 10.1007\/S12369-022-00912-Y\/FIGURES\/5","DOI":"10.1007\/S12369-022-00912-Y\/FIGURES\/5"},{"key":"e_1_3_3_1_26_2","unstructured":"Hangzhi Guo Pranav\u00a0Narayanan Venkit Eunchae Jang Mukund Srinath Wenbo Zhang Bonam Mingole Vipul Gupta Kush\u00a0R. Varshney S.\u00a0Shyam Sundar and Amulya Yadav. 2024. Hey GPT Can You be More Racist? Analysis from Crowdsourced Attempts to Elicit Biased Content from Generative AI. (10 2024). https:\/\/arxiv.org\/abs\/2410.15467v1"},{"key":"e_1_3_3_1_27_2","unstructured":"Yufei Guo Muzhe Guo Juntao Su Zhou Yang Mengqiu Zhu Hongfei Li Mengyang Qiu and Shuo\u00a0Shuo Liu. 2024. Bias in Large Language Models: Origin Evaluation and Mitigation. (11 2024). http:\/\/arxiv.org\/abs\/2411.10915"},{"key":"e_1_3_3_1_28_2","doi-asserted-by":"publisher","unstructured":"Judith\u00a0A. Hall Terrence\u00a0G. Horgan and Nora\u00a0A. Murphy. 2019. Nonverbal Communication. Annual Review of Psychology 70 Volume 70 2019 (1 2019) 271\u2013294. 10.1146\/ANNUREV-PSYCH-010418-103145\/CITE\/REFWORKS","DOI":"10.1146\/ANNUREV-PSYCH-010418-103145\/CITE\/REFWORKS"},{"key":"e_1_3_3_1_29_2","doi-asserted-by":"publisher","unstructured":"Matthew\u00a0G. Hanna Liron Pantanowitz Brian Jackson Octavia Palmer Shyam Visweswaran Joshua Pantanowitz Mustafa Deebajah and Hooman\u00a0H. Rashidi. 2025. Ethical and Bias Considerations in Artificial Intelligence\/Machine Learning. Modern Pathology 38 3 (3 2025) 100686. 10.1016\/J.MODPAT.2024.100686","DOI":"10.1016\/J.MODPAT.2024.100686"},{"key":"e_1_3_3_1_30_2","doi-asserted-by":"publisher","unstructured":"Anna Henschel Guy Laban and Emily\u00a0S Cross. 2021. What Makes a Robot Social? A Review of Social Robots from Science Fiction to a Home or Hospital Near You. Current Robotics Reports2 (2021) 9\u201319. 10.1007\/s43154-020-00035-0","DOI":"10.1007\/s43154-020-00035-0"},{"key":"e_1_3_3_1_31_2","doi-asserted-by":"publisher","unstructured":"Shanee Honig and Tal Oron-Gilad. 2018. Understanding and resolving failures in human-robot interaction: Literature review and model development. Frontiers in Psychology 9 JUN (6 2018) 351644. 10.3389\/FPSYG.2018.00861\/BIBTEX","DOI":"10.3389\/FPSYG.2018.00861\/BIBTEX"},{"key":"e_1_3_3_1_32_2","doi-asserted-by":"publisher","unstructured":"Shanee Honig and Tal Oron-Gilad. 2021. Expect the Unexpected: Leveraging the Human-Robot Ecosystem to Handle Unexpected Robot Failures. Frontiers in Robotics and AI 8 (7 2021) 656385. 10.3389\/FROBT.2021.656385\/XML\/NLM","DOI":"10.3389\/FROBT.2021.656385\/XML\/NLM"},{"key":"e_1_3_3_1_33_2","doi-asserted-by":"publisher","unstructured":"Rachael\u00a0E. Jack Oliver\u00a0G.B. Garrod Hui Yu Roberto Caldara and Philippe\u00a0G. Schyns. 2012. Facial expressions of emotion are not culturally universal. Proceedings of the National Academy of Sciences of the United States of America 109 19 (5 2012) 7241\u20137244. 10.1073\/PNAS.1200155109\/SUPPL_FILE\/SM02.AVI","DOI":"10.1073\/PNAS.1200155109\/SUPPL_FILE\/SM02.AVI"},{"key":"e_1_3_3_1_34_2","doi-asserted-by":"publisher","unstructured":"Tonni\u00a0Das Jui and Pablo Rivas. 2024. Fairness issues current approaches and challenges in machine learning models. International Journal of Machine Learning and Cybernetics 2024 15:8 15 8 (1 2024) 3095\u20133125. 10.1007\/S13042-023-02083-2","DOI":"10.1007\/S13042-023-02083-2"},{"key":"e_1_3_3_1_35_2","doi-asserted-by":"publisher","unstructured":"Dimosthenis Kontogiorgos Andre Pereira Olle Andersson Marco Koivisto Elena\u00a0Gonzalez Rabal Ville Vartiainen and Joakim Gustafson. 2019. The effects of anthropomorphism and non-verbal social behaviour in virtual assistants. IVA 2019 - Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents (7 2019) 133\u2013140. 10.1145\/3308532.3329466","DOI":"10.1145\/3308532.3329466"},{"key":"e_1_3_3_1_36_2","doi-asserted-by":"publisher","unstructured":"Dimosthenis Kontogiorgos Andre Pereira and Joakim Gustafson. 2021. Grounding behaviours with conversational interfaces: effects of embodiment and failures. Journal on Multimodal User Interfaces 15 2 (6 2021) 239\u2013254. 10.1007\/S12193-021-00366-Y\/FIGURES\/18","DOI":"10.1007\/S12193-021-00366-Y\/FIGURES\/18"},{"key":"e_1_3_3_1_37_2","doi-asserted-by":"publisher","DOI":"10.1145\/3472307.3484686"},{"key":"e_1_3_3_1_38_2","doi-asserted-by":"publisher","DOI":"10.1145\/3383652.3423890"},{"key":"e_1_3_3_1_39_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-39540-7_15"},{"key":"e_1_3_3_1_40_2","doi-asserted-by":"publisher","DOI":"10.1145\/3527188.3561929"},{"key":"e_1_3_3_1_41_2","doi-asserted-by":"publisher","unstructured":"Guy Laban Ziv Ben-Zion and Emily\u00a0S. Cross. 2022. Social Robots for Supporting Post-traumatic Stress Disorder Diagnosis and Treatment. Frontiers in psychiatry 12 (2022). 10.3389\/FPSYT.2021.752874","DOI":"10.3389\/FPSYT.2021.752874"},{"key":"e_1_3_3_1_42_2","unstructured":"Guy Laban Sophie Chiang and Hatice Gunes. 2025. What People Share With a Robot When Feeling Lonely and Stressed and How It Helps Over Time. (4 2025). https:\/\/arxiv.org\/abs\/2504.02991v1"},{"key":"e_1_3_3_1_43_2","doi-asserted-by":"publisher","unstructured":"Guy Laban and Emily\u00a0S. Cross. 2024. Sharing our Emotions with Robots: Why do we do it and how does it make us feel? IEEE Transactions on Affective Computing (2024) 1\u201318. 10.1109\/TAFFC.2024.3470984","DOI":"10.1109\/TAFFC.2024.3470984"},{"key":"e_1_3_3_1_44_2","doi-asserted-by":"publisher","unstructured":"Guy Laban Jean-No\u00ebl George Val Morrison and Emily\u00a0S. Cross. 2021. Tell me more! Assessing interactions with social robots from speech. Paladyn Journal of Behavioral Robotics 12 1 (2021) 136\u2013159. 10.1515\/pjbr-2021-0011","DOI":"10.1515\/pjbr-2021-0011"},{"key":"e_1_3_3_1_45_2","doi-asserted-by":"publisher","unstructured":"Guy Laban Arvid Kappas Val Morrison and Emily\u00a0S Cross. 2024. Building Long-Term Human\u2013Robot Relationships: Examining Disclosure Perception and Well-Being Across Time. International Journal of Social Robotics 16 5 (2024) 1\u201327. 10.1007\/s12369-023-01076-z","DOI":"10.1007\/s12369-023-01076-z"},{"key":"e_1_3_3_1_46_2","doi-asserted-by":"publisher","DOI":"10.1145\/3687272.3688296"},{"key":"e_1_3_3_1_47_2","doi-asserted-by":"publisher","DOI":"10.1109\/HRI53351.2022.9889649"},{"key":"e_1_3_3_1_48_2","unstructured":"Guy Laban Val Morrison and Emily Cross. 2024. Social Robots for Health Psychology: A New Frontier for Improving Human Health and Well-Being. European Health Psychologist 23 1 (2 2024) 1095\u20131102. https:\/\/www.ehps.net\/ehp\/index.php\/contents\/article\/view\/3442"},{"key":"e_1_3_3_1_49_2","doi-asserted-by":"publisher","unstructured":"Guy Laban Val Morrison Arvid Kappas and Emily\u00a0S. Cross. 2025. Coping with Emotional Distress via Self-Disclosure to Robots: An Intervention with Caregivers. International Journal of Social Robotics (2025). 10.1007\/s12369-024-01207-0","DOI":"10.1007\/s12369-024-01207-0"},{"key":"e_1_3_3_1_50_2","unstructured":"Guy Laban Julie Wang and Hatice Gunes. 2025. A Robot-Led Intervention for Emotion Regulation: From Expression to Reappraisal. (3 2025). https:\/\/arxiv.org\/abs\/2503.18243v1"},{"key":"e_1_3_3_1_51_2","doi-asserted-by":"publisher","DOI":"10.1145\/3491101.3503699"},{"key":"e_1_3_3_1_52_2","doi-asserted-by":"publisher","unstructured":"Velvetina Lim Maki Rooksby and Emily\u00a0S. Cross. 2021. Social Robots on a Global Stage: Establishing a Role for Culture During Human\u2013Robot Interaction. International Journal of Social Robotics 13 6 (9 2021) 1307\u20131333. 10.1007\/S12369-020-00710-4\/FIGURES\/1","DOI":"10.1007\/S12369-020-00710-4\/FIGURES\/1"},{"key":"e_1_3_3_1_53_2","doi-asserted-by":"publisher","DOI":"10.1093\/9780198945215.003.0013"},{"key":"e_1_3_3_1_54_2","doi-asserted-by":"publisher","unstructured":"Michael\u00a0F. McTear. 2002. Spoken dialogue technology: enabling the conversational user interface. ACM Computing Surveys (CSUR) 34 1 (3 2002) 90\u2013169. 10.1145\/505282.505285","DOI":"10.1145\/505282.505285"},{"key":"e_1_3_3_1_55_2","doi-asserted-by":"publisher","unstructured":"Shu Morioka Michihiro Osumi Mayu Shiotani Satoshi Nobusako Hiroshi Maeoka Yohei Okada Makoto Hiyamizu and Atsushi Matsuo. 2016. Incongruence between Verbal and Non-Verbal Information Enhances the Late Positive Potential. PLoS ONE 11 10 (10 2016) e0164633. 10.1371\/JOURNAL.PONE.0164633","DOI":"10.1371\/JOURNAL.PONE.0164633"},{"key":"e_1_3_3_1_56_2","doi-asserted-by":"publisher","unstructured":"Roberto Navigli Simone Conia and Bj\u00f6rn Ross. 2023. Biases in Large Language Models: Origins Inventory and Discussion. J. Data and Information Quality 15 2 Article 10 (June 2023) 21\u00a0pages. 10.1145\/3597307","DOI":"10.1145\/3597307"},{"key":"e_1_3_3_1_57_2","doi-asserted-by":"publisher","unstructured":"Mark Paterson. 2024. Why robot embodiment matters: questions of disability race and intersectionality in the design of social robots. Medical Humanities 50 4 (1 2024) e013028. 10.1136\/MEDHUM-2024-013028","DOI":"10.1136\/MEDHUM-2024-013028"},{"key":"e_1_3_3_1_58_2","doi-asserted-by":"publisher","unstructured":"Remi Poivet M\u00e9lanie Lopez\u00a0Malet Catherine Pelachaud and Malika Auvray. 2023. The influence of conversational agents\u2019 role and communication style on user experience. Frontiers in Psychology 14 (2023) 1266186. 10.3389\/FPSYG.2023.1266186","DOI":"10.3389\/FPSYG.2023.1266186"},{"key":"e_1_3_3_1_59_2","doi-asserted-by":"publisher","unstructured":"Torr Polakow Guy Laban Andrei Teodorescu Jerome\u00a0R. Busemeyer and Goren Gordon. 2022. Social robot advisors: effects of robot judgmental fallacies and context. Intelligent Service Robotics (8 2022) 1\u201317. 10.1007\/s11370-022-00438-2","DOI":"10.1007\/s11370-022-00438-2"},{"key":"e_1_3_3_1_60_2","doi-asserted-by":"publisher","unstructured":"Malak Sadek Rafael\u00a0A. Calvo and C\u00e9line Mougenot. 2024. The Value-Sensitive Conversational Agent Co-Design Framework. International Journal of Human\u2013Computer Interaction (11 2024). 10.1080\/10447318.2024.2426737","DOI":"10.1080\/10447318.2024.2426737"},{"key":"e_1_3_3_1_61_2","doi-asserted-by":"publisher","unstructured":"Katie Seaborn Norihisa\u00a0P. Miyake Peter Pennefather and Mihoko Otake-Matsuura. 2021. Voice in Human\u2013Agent Interaction: A Survey. ACM Comput. Surv. 54 4 Article 81 (May 2021) 43\u00a0pages. 10.1145\/3386867","DOI":"10.1145\/3386867"},{"key":"e_1_3_3_1_62_2","doi-asserted-by":"publisher","unstructured":"Gabriel Skantze. 2021. Turn-taking in Conversational Systems and Human-Robot Interaction: A Review. Computer Speech & Language 67 (5 2021) 101178. 10.1016\/J.CSL.2020.101178","DOI":"10.1016\/J.CSL.2020.101178"},{"key":"e_1_3_3_1_63_2","doi-asserted-by":"publisher","DOI":"10.1109\/HRI61500.2025.10973958"},{"key":"e_1_3_3_1_64_2","doi-asserted-by":"publisher","unstructured":"Marita Skjuve Asbj\u00f8rn F\u00f8lstad Knut\u00a0Inge Fostervold and Petter\u00a0Bae Brandtzaeg. 2022. A longitudinal study of human\u2013chatbot relationships. International Journal of Human-Computer Studies 168 (2022) 102903. 10.1016\/j.ijhcs.2022.102903","DOI":"10.1016\/j.ijhcs.2022.102903"},{"key":"e_1_3_3_1_65_2","doi-asserted-by":"publisher","unstructured":"Micol Spitale Minja Axelsson Sooyeon Jeong Paige Tuttos\u0131 Caitlin\u00a0A. Stamatis Guy Laban Angelica Lim and Hatice Gune. 2024. Past Present and Future: A Survey of The Evolution of Affective Robotics For Well-being. (7 2024). 10.48550\/arXiv.2407.02957","DOI":"10.48550\/arXiv.2407.02957"},{"key":"e_1_3_3_1_66_2","doi-asserted-by":"publisher","unstructured":"Justyna Stypinska. 2022. AI ageism: a critical roadmap for studying age discrimination and exclusion in digitalized societies. Ai & Society 38 2 (4 2022) 665. 10.1007\/S00146-022-01553-5","DOI":"10.1007\/S00146-022-01553-5"},{"key":"e_1_3_3_1_67_2","doi-asserted-by":"publisher","unstructured":"Jacqueline Urakami and Katie Seaborn. 2023. Nonverbal Cues in Human\u2013Robot Interaction: A Communication Studies Perspective. ACM Transactions on Human-Robot Interaction 12 2 (3 2023) 1\u201321. 10.1145\/3570169","DOI":"10.1145\/3570169"},{"key":"e_1_3_3_1_68_2","doi-asserted-by":"publisher","unstructured":"Angelina Wang Aaron Hertzmann and Olga Russakovsky. 2024. Benchmark suites instead of leaderboards for evaluating AI fairness. Patterns 5 11 (11 2024) 101080. 10.1016\/J.PATTER.2024.101080","DOI":"10.1016\/J.PATTER.2024.101080"},{"key":"e_1_3_3_1_69_2","first-page":"154","volume-title":"Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)","author":"Ward Nigel","year":"2024","unstructured":"Nigel Ward and Divette Marco. 2024. A Collection of Pragmatic-Similarity Judgments over Spoken Dialog Utterances. In Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024), Nicoletta Calzolari, Min-Yen Kan, Veronique Hoste, Alessandro Lenci, Sakriani Sakti, and Nianwen Xue (Eds.). ELRA and ICCL, Torino, Italia, 154\u2013163. https:\/\/aclanthology.org\/2024.lrec-main.14\/"},{"key":"e_1_3_3_1_70_2","doi-asserted-by":"publisher","unstructured":"Joel Wester Sander de Jong Henning Pohl and Niels van Berkel. 2024. Exploring people\u2019s perceptions of LLM-generated advice. Computers in Human Behavior: Artificial Humans 2 2 (8 2024) 100072. 10.1016\/J.CHBAH.2024.100072","DOI":"10.1016\/J.CHBAH.2024.100072"},{"key":"e_1_3_3_1_71_2","doi-asserted-by":"publisher","unstructured":"Katie Winkle Donald McMillan Maria Arnelid Madeline Balaam Katherine Harrison Ericka Johnson and Iolanda Leite. 2023. Feminist human-robot interaction: disentangling power principles and practice for beter more ethical HRI. ACM\/IEEE International Conference on Human-Robot Interaction (3 2023) 72\u201382. 10.1145\/3568162.3576973","DOI":"10.1145\/3568162.3576973"},{"key":"e_1_3_3_1_72_2","unstructured":"Zhiheng Xi Wenxiang Chen Xin Guo Wei He Yiwen Ding Boyang Hong Ming Zhang Junzhe Wang Senjie Jin Enyu Zhou Rui Zheng Xiaoran Fan Xiao Wang Limao Xiong Yuhao Zhou Weiran Wang Changhao Jiang Yicheng Zou Xiangyang Liu Zhangyue Yin Shihan Dou Rongxiang Weng Wensen Cheng Qi Zhang Wenjuan Qin Yongyan Zheng Xipeng Qiu Xuanjing Huang and Tao Gui. 2023. The Rise and Potential of Large Language Model Based Agents: A Survey. (9 2023). https:\/\/arxiv.org\/abs\/2309.07864v3"}],"event":{"name":"CUI '25: Proceedings of the 7th ACM Conference on Conversational User Interfaces","location":"Waterloo ON Canada","acronym":"CUI '25","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["Proceedings of the 7th ACM Conference on Conversational User Interfaces"],"original-title":[],"deposited":{"date-parts":[[2025,7,5]],"date-time":"2025-07-05T10:30:24Z","timestamp":1751711424000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3719160.3728629"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,7,7]]},"references-count":71,"alternative-id":["10.1145\/3719160.3728629","10.1145\/3719160"],"URL":"https:\/\/doi.org\/10.1145\/3719160.3728629","relation":{},"subject":[],"published":{"date-parts":[[2025,7,7]]},"assertion":[{"value":"2025-07-07","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}