{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,23]],"date-time":"2026-07-23T19:44:53Z","timestamp":1784835893667,"version":"3.55.0"},"publisher-location":"New York, NY, USA","reference-count":58,"publisher":"ACM","content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2024,11,30]]},"DOI":"10.1145\/3726986.3727047","type":"proceedings-article","created":{"date-parts":[[2025,9,29]],"date-time":"2025-09-29T15:13:01Z","timestamp":1759158781000},"page":"810-816","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":3,"title":["Beyond Human Interaction: A Contextual Review of Conversational Agents to Represent More-Than-Human Perspectives"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0009-0008-7340-7107","authenticated-orcid":false,"given":"Adrian","family":"Wong","sequence":"first","affiliation":[{"name":"The University of Sydney, Sydney, NSW, Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0003-8914-7227","authenticated-orcid":false,"given":"Julia","family":"Spyrou","sequence":"additional","affiliation":[{"name":"The University of Sydney, Sydney, NSW, Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9847-5527","authenticated-orcid":false,"given":"Joel","family":"Fredericks","sequence":"additional","affiliation":[{"name":"Design Lab, The University of Sydney, Sydney, NSW, Australia"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2025,9,29]]},"reference":[{"key":"e_1_3_3_1_2_2","doi-asserted-by":"publisher","unstructured":"Tawfiq Ammari Jofish Kaye Janice\u00a0Y. Tsai and Frank Bentley. 2019. Music Search and IoT: How People (Really) Use Voice Assistants. ACM Transactions on Computer-Human Interaction (ACM Trans. Comput.-Hum. Interact.) 26 3 (April 2019) Article 17 28 pages. 10.1145\/3311956","DOI":"10.1145\/3311956"},{"key":"e_1_3_3_1_3_2","doi-asserted-by":"publisher","unstructured":"Theo Araujo and Nadine Bol. 2024. From speaking like a person to being personal: The effects of personalized regular interactions with conversational agents. Computers in Human Behavior: Artificial Humans 2 1 (2024) 100030. 10.1016\/j.chbah.2023.100030","DOI":"10.1016\/j.chbah.2023.100030"},{"key":"e_1_3_3_1_4_2","doi-asserted-by":"publisher","DOI":"10.1201\/9781482272512"},{"key":"e_1_3_3_1_5_2","doi-asserted-by":"publisher","unstructured":"Pritam Banerjee Kathryn Stewart Caterina Antognazza Ingrid Bunholi Kristy Deiner Matthew Barnes Santanu Saha H\u00e9lo\u00efse Verdier Hideyuki Doi Jyoti Maity Michael Chan and Chien Chen. 2022. Plant\u2013animal interactions in the era of environmental DNA (eDNA)\u2014A review. Environmental DNA 4 (May 2022). 10.1002\/edn3.308","DOI":"10.1002\/edn3.308"},{"key":"e_1_3_3_1_6_2","doi-asserted-by":"crossref","unstructured":"Frank Bentley Chris Luvogt Max Silverman Rushani Wirasinghe Brooke White and Danielle\u00a0M. Lottridge. 2018. Understanding the Long-Term Use of Smart Speaker Assistants. Proceedings of the ACM on Interactive Mobile Wearable and Ubiquitous Technologies 2 (2018) 1\u201324. https:\/\/api.semanticscholar.org\/CorpusID:52295291","DOI":"10.1145\/3264901"},{"key":"e_1_3_3_1_7_2","doi-asserted-by":"publisher","unstructured":"Sheryl Brahnam and Antonella\u00a0De Angeli. 2012. Gender affordances of conversational agents. Interacting with Computers 24 3 (May 2012) 139\u2013153. 10.1016\/j.intcom.2012.05.001","DOI":"10.1016\/j.intcom.2012.05.001"},{"key":"e_1_3_3_1_8_2","doi-asserted-by":"publisher","unstructured":"Anthony Burke. 2023. Interspecies cosmopolitanism: Non-human power and the grounds of world order in the Anthropocene. Review of International Studies 49 2 (2023) 201\u2013222. 10.1017\/S0260210522000171","DOI":"10.1017\/S0260210522000171"},{"key":"e_1_3_3_1_9_2","doi-asserted-by":"publisher","DOI":"10.1145\/2946803.2946806"},{"key":"e_1_3_3_1_10_2","doi-asserted-by":"publisher","DOI":"10.1145\/3357236.3395495"},{"key":"e_1_3_3_1_11_2","doi-asserted-by":"publisher","unstructured":"Rachel Clarke Sara Heitlinger Ann Light Laura Forlano Marcus Foth and Carl DiSalvo. 2019. More-than-human participation: design for sustainable smart city futures. Interactions 26 3 (April 2019) 60\u201363. 10.1145\/3319075","DOI":"10.1145\/3319075"},{"key":"e_1_3_3_1_12_2","doi-asserted-by":"publisher","DOI":"10.1145\/2851581.2886425"},{"key":"e_1_3_3_1_13_2","doi-asserted-by":"publisher","unstructured":"Andrea Cuadra Shuran Li Hansol Lee Jason Cho and Wendy Ju. 2021. My Bad! Repairing Intelligent Voice Assistant Errors Improves Interaction. Proceedings of the ACM on Human-Computer Interaction 5 CSCW1 Article 27 (Apr 2021) 24\u00a0pages. 10.1145\/3449101","DOI":"10.1145\/3449101"},{"key":"e_1_3_3_1_14_2","doi-asserted-by":"crossref","unstructured":"Melanie Dare Jacki Schirmer and Frank Vanclay. 2014. Community Engagement and Social Licence to Operate. Impact Assessment and Project Appraisal 32 3 (2014) 188\u2013197.","DOI":"10.1080\/14615517.2014.927108"},{"key":"e_1_3_3_1_15_2","doi-asserted-by":"crossref","unstructured":"Hyo\u00a0Jin Do Ha-Kyung Kong Pooja Tetali Jaewook Lee and Brian\u00a0P. Bailey. 2023. To Err is AI: Imperfect Interventions and Repair in a Conversational Agent Facilitating Group Chat Discussions. Proceedings of the ACM on Human-Computer Interaction 7 CSCW1 (2023) 1\u201323.","DOI":"10.1145\/3579532"},{"key":"e_1_3_3_1_16_2","doi-asserted-by":"crossref","unstructured":"Yogesh\u00a0K. Dwivedi Laurie Hughes Elvira Ismagilova Gert Aarts Crispin Coombs Tom Crick and Michael\u00a0D. Williams. 2021. Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges opportunities and agenda for research practice and policy. International Journal of Information Management 57 (2021) 101994.","DOI":"10.1016\/j.ijinfomgt.2019.08.002"},{"key":"e_1_3_3_1_17_2","doi-asserted-by":"publisher","unstructured":"Emilio Ferrara. 2023. Should ChatGPT be biased? Challenges and risks of bias in large language models. First Monday 28 11 (Nov. 2023). 10.5210\/fm.v28i11.13346","DOI":"10.5210\/fm.v28i11.13346"},{"key":"e_1_3_3_1_18_2","doi-asserted-by":"publisher","unstructured":"Laura Forlano. 2017. Posthumanism and Design. She Ji: The Journal of Design Economics and Innovation 3 1 (2017) 16\u201329. 10.1016\/j.sheji.2017.08.001","DOI":"10.1016\/j.sheji.2017.08.001"},{"key":"e_1_3_3_1_19_2","doi-asserted-by":"publisher","DOI":"10.1145\/3284389.3284495"},{"key":"e_1_3_3_1_20_2","doi-asserted-by":"publisher","DOI":"10.1145\/2686612.2686617"},{"key":"e_1_3_3_1_21_2","doi-asserted-by":"publisher","DOI":"10.1145\/3010915.3010997"},{"key":"e_1_3_3_1_22_2","doi-asserted-by":"crossref","unstructured":"Joel Fredericks and Marcus Foth. 2013. Augmenting public participation: enhancing planning outcomes through the use of social media and web 2.0. Australian Planner 50 3 (2013) 244\u2013256.","DOI":"10.1080\/07293682.2012.748083"},{"key":"e_1_3_3_1_23_2","doi-asserted-by":"publisher","DOI":"10.1145\/3139491.3139494"},{"key":"e_1_3_3_1_24_2","doi-asserted-by":"publisher","unstructured":"Eun Go and S.\u00a0Shyam Sundar. 2019. Humanizing chatbots: The effects of visual identity and conversational cues on humanness perceptions. Computers in Human Behavior 97 (2019) 304\u2013316. 10.1016\/j.chb.2019.01.020","DOI":"10.1016\/j.chb.2019.01.020"},{"key":"e_1_3_3_1_25_2","doi-asserted-by":"publisher","unstructured":"Gregory Gordon. 2019. Environmental Personhood. Columbia Journal of Environmental Law 43 (2019) 1\u201358. 10.7916\/cjel.v43i1.3742","DOI":"10.7916\/cjel.v43i1.3742"},{"key":"e_1_3_3_1_26_2","doi-asserted-by":"publisher","unstructured":"David Griol Javier Carb\u00f3 and Jos\u00e9\u00a0M. Molina. 2013. An Automatic Dialog Simulation Technique to Develop and Evaluate Interactive Conversational Agents. Applied Artificial Intelligence 27 9 (2013) 759\u2013780. 10.1080\/08839514.2013.835230 arXiv:10.1080\/08839514.2013.835230","DOI":"10.1080\/08839514.2013.835230"},{"key":"e_1_3_3_1_27_2","doi-asserted-by":"publisher","unstructured":"Esther G\u00f6rnemann and Sarah Spiekermann. 2022. Emotional responses to human values in technology: The case of conversational agents. Human\u2013Computer Interaction 0 0 (2022) 1\u201328. 10.1080\/07370024.2022.2136094","DOI":"10.1080\/07370024.2022.2136094"},{"key":"e_1_3_3_1_28_2","doi-asserted-by":"publisher","unstructured":"H.\u00a0Rex Hartson. 1998. Human\u2013computer interaction: Interdisciplinary roots and trends. Journal of Systems and Software 43 2 (1998) 103\u2013118. 10.1016\/S0164-1212(98)10026-2","DOI":"10.1016\/S0164-1212(98)10026-2"},{"key":"e_1_3_3_1_29_2","doi-asserted-by":"publisher","DOI":"10.1145\/2768545.2768553"},{"key":"e_1_3_3_1_30_2","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376676"},{"key":"e_1_3_3_1_31_2","doi-asserted-by":"crossref","unstructured":"Justin\u00a0B. Hollander Ruth Potts Maxwell Hartt and Minyu Situ. 2020. The Role of Artificial Intelligence in Community Planning. International Journal of Community Well-Being 3 4 (2020) 507\u2013521.","DOI":"10.1007\/s42413-020-00090-7"},{"key":"e_1_3_3_1_32_2","doi-asserted-by":"publisher","DOI":"10.1145\/2494091.2495993"},{"key":"e_1_3_3_1_33_2","doi-asserted-by":"crossref","unstructured":"Yen-Chia Hsu Ting-Hao\u00a0\u2019Kenneth\u2019 Huang Himanshu Verma Andrea Mauri Illah Nourbakhsh and Alessandro Bozzon. 2022. Empowering Local Communities Using Artificial Intelligence. Patterns (New York N.Y.) 3 3 (2022) 100449.","DOI":"10.1016\/j.patter.2022.100449"},{"key":"e_1_3_3_1_34_2","doi-asserted-by":"publisher","DOI":"10.1145\/2468356.2479642"},{"key":"e_1_3_3_1_35_2","doi-asserted-by":"publisher","unstructured":"Youjeong Kim and S.\u00a0Shyam Sundar. 2012. Anthropomorphism of computers: Is it mindful or mindless? Computers in Human Behavior 28 1 (2012) 241\u2013250. 10.1016\/j.chb.2011.09.006","DOI":"10.1016\/j.chb.2011.09.006"},{"key":"e_1_3_3_1_36_2","unstructured":"Merve Kolcak. 2021. Community Engagement and Public Consultation through an Inclusive and Participatory Design. (2021)."},{"key":"e_1_3_3_1_37_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-72234-9_5"},{"key":"e_1_3_3_1_38_2","unstructured":"Bruno Latour. 1996. On actor-network theory: A few clarifications. Soziale Welt 47 4 (1996) 369\u2013381. http:\/\/www.jstor.org\/stable\/40878163"},{"key":"e_1_3_3_1_39_2","doi-asserted-by":"publisher","unstructured":"John\u00a0D. Lee and Katrina\u00a0A. See. 2004. Trust in Automation: Designing for Appropriate Reliance. Human Factors 46 1 (2004) 50\u201380. 10.1518\/hfes.46.1.50_30392 PMID: 15151155.","DOI":"10.1518\/hfes.46.1.50_30392"},{"key":"e_1_3_3_1_40_2","unstructured":"Yaniv Leviathan and Yossi Matias. 2018. Google Duplex: An AI System for Accomplishing Real-World Tasks Over the Phone. https:\/\/ai.googleblog.com\/2018\/05\/duplex-ai-system-for-natural-conversation.html"},{"key":"e_1_3_3_1_41_2","volume-title":"\u2019=Hard to reach\u2019 or \u2019easy to ignore\u2019? Promoting equality in community engagement","author":"Lightbody Ruth","year":"2017","unstructured":"Ruth Lightbody. 2017. \u2019=Hard to reach\u2019 or \u2019easy to ignore\u2019? Promoting equality in community engagement. What Works Scotland."},{"key":"e_1_3_3_1_42_2","unstructured":"Margot Michel and Eveline\u00a0Schneider Kayasseh. 2011. The Legal Situation of Animals in Switzerland: Two Steps Forward One Step Back\u2014Many Steps to Go. Journal of Animal Law 7 (2011) 1 4\u20135."},{"key":"e_1_3_3_1_43_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-37346-611"},{"key":"e_1_3_3_1_44_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-0-387-35505-420"},{"key":"e_1_3_3_1_45_2","doi-asserted-by":"publisher","DOI":"10.1145\/3027063.3053246"},{"key":"e_1_3_3_1_46_2","doi-asserted-by":"publisher","unstructured":"Minjin Rheu Ji\u00a0Youn Shin Wei Peng and Jina Huh-Yoo. 2021. Systematic Review: Trust-Building Factors and Implications for Conversational Agent Design. International Journal of Human\u2013Computer Interaction 37 1 (2021) 81\u201396. 10.1080\/10447318.2020.1807710","DOI":"10.1080\/10447318.2020.1807710"},{"key":"e_1_3_3_1_47_2","unstructured":"Elayne Ruane Abeba Birhane and Anthony Ventresque. 2019. Conversational AI: Social and Ethical Considerations."},{"key":"e_1_3_3_1_48_2","doi-asserted-by":"publisher","DOI":"10.1145\/3139491.3139492"},{"key":"e_1_3_3_1_49_2","doi-asserted-by":"publisher","unstructured":"Veronica Strang. 2023. Listening to the river: Representing non-human needs and interests in debates about water governance and management. River Research and Applications n\/a n\/a (2023). 10.1002\/rra.4137 arXiv:https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1002\/rra.4137","DOI":"10.1002\/rra.4137"},{"key":"e_1_3_3_1_50_2","doi-asserted-by":"publisher","unstructured":"S.\u00a0Shyam Sundar. 2020. Rise of Machine Agency: A Framework for Studying the Psychology of Human\u2013AI Interaction (HAII). Journal of Computer-Mediated Communication 25 1 (Jan 2020) 74\u201388. 10.1093\/jcmc\/zmz026","DOI":"10.1093\/jcmc\/zmz026"},{"key":"e_1_3_3_1_51_2","doi-asserted-by":"publisher","unstructured":"Martin Tomitsch Joel Fredericks Dan Vo Jessica Frawley and Marcus Foth. 2021. Non-human Personas. Including Nature in the Participatory Design of Smart Cities. Interaction Design and Architecture(s) (Dec. 2021) 102\u2013130. 10.55612\/s-5002-050-006","DOI":"10.55612\/s-5002-050-006"},{"key":"e_1_3_3_1_52_2","doi-asserted-by":"publisher","unstructured":"James Toomey. 2020. Constitutionalizing nature\u2019s law: dignity and the regulation of biotechnology in Switzerland. Journal of Law and the Biosciences 7 1 (Nov. 2020) lsaa072. 10.1093\/jlb\/lsaa072","DOI":"10.1093\/jlb\/lsaa072"},{"key":"e_1_3_3_1_53_2","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2021.conll-1.4"},{"key":"e_1_3_3_1_54_2","doi-asserted-by":"publisher","unstructured":"Adam Waytz Nicholas Epley and John\u00a0T. Cacioppo. 2010. Social Cognition Unbound: Insights Into Anthropomorphism and Dehumanization. Current Directions in Psychological Science 19 1 (2010) 58\u201362. 10.1177\/0963721409359302 arXiv:10.1177\/0963721409359302 PMID: 24839358.","DOI":"10.1177\/0963721409359302"},{"key":"e_1_3_3_1_55_2","doi-asserted-by":"publisher","unstructured":"Joseph Weizenbaum. 1966. ELIZA\u2014a computer program for the study of natural language communication between man and machine. Commun. ACM 9 1 (jan 1966) 36\u201345. 10.1145\/365153.365168","DOI":"10.1145\/365153.365168"},{"key":"e_1_3_3_1_56_2","doi-asserted-by":"publisher","unstructured":"Maria\u00a0Klara Wolters Fiona Kelly and Jonathan Kilgour. 2016. Designing a spoken dialogue interface to an intelligent cognitive assistant for people with dementia. Health Informatics Journal 22 4 (Dec 2016) 854\u2013866. 10.1177\/1460458215593329 arXiv:https:\/\/journals.sagepub.com\/doi\/pdf\/10.1177\/1460458215593329","DOI":"10.1177\/1460458215593329"},{"key":"e_1_3_3_1_57_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-78462-1_13"},{"key":"e_1_3_3_1_58_2","unstructured":"Jintang Xue Yun-Cheng Wang Chengwei Wei Xiaofeng Liu Jonghye Woo and C.-C.\u00a0Jay Kuo. 2023. Bias and Fairness in Chatbots: An Overview. arxiv:https:\/\/arXiv.org\/abs\/2309.08836\u00a0[cs.CL] https:\/\/arxiv.org\/abs\/2309.08836"},{"key":"e_1_3_3_1_59_2","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300772"}],"event":{"name":"OzCHI '24: 36th Australasian Conference on Human-Computer Interaction","location":"Meanjin | Brisbane Australia","acronym":"OzCHI '24"},"container-title":["Proceedings of the 36th Australasian Conference on Human-Computer Interaction"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3726986.3727047","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,9,29]],"date-time":"2025-09-29T16:33:55Z","timestamp":1759163635000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3726986.3727047"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,11,30]]},"references-count":58,"alternative-id":["10.1145\/3726986.3727047","10.1145\/3726986"],"URL":"https:\/\/doi.org\/10.1145\/3726986.3727047","relation":{},"subject":[],"published":{"date-parts":[[2024,11,30]]},"assertion":[{"value":"2025-09-29","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}