{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,18]],"date-time":"2026-03-18T13:34:07Z","timestamp":1773840847649,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":34,"publisher":"ACM","content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2025,2,20]]},"DOI":"10.1145\/3731806.3731832","type":"proceedings-article","created":{"date-parts":[[2025,9,23]],"date-time":"2025-09-23T10:17:39Z","timestamp":1758622659000},"page":"6-12","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":1,"title":["Utilization of Process Mining to Analyze and Identify Improvement Opportunities in the New Student Admission Process"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0009-0001-2390-9087","authenticated-orcid":false,"given":"Ihfan Aditya","family":"Ghafur","sequence":"first","affiliation":[{"name":"Master's Program in Information Systems, Faculty of Industrial Engineering, Telkom University, Bandung, West Java, Indonesia"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7288-0455","authenticated-orcid":false,"given":"Lukman","family":"Abdurrahman","sequence":"additional","affiliation":[{"name":"Master's Program in Information Systems, Faculty of Industrial Engineering, Telkom University, Bandung, West Java, Indonesia"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7356-8084","authenticated-orcid":false,"given":"Seno Adi","family":"Putra","sequence":"additional","affiliation":[{"name":"Master's Program in Information Systems, Faculty of Industrial Engineering, Telkom University, Bandung, West Java, Indonesia"}]}],"member":"320","published-online":{"date-parts":[[2025,9,23]]},"reference":[{"key":"e_1_3_3_2_2_2","doi-asserted-by":"crossref","unstructured":"Simone Agostinelli Federico Covino Giampaolo D\u2019Agnese Carmela\u00a0De Crea Francesco Leotta and Andrea Marrella. 2020. Supporting Governance in Healthcare Through Process Mining: A Case Study. IEEE Access 8 (2020) 186012\u2013186025. doi:https:\/\/doi.org\/10.1109\/ACCESS.2020.3030318","DOI":"10.1109\/ACCESS.2020.3030318"},{"key":"e_1_3_3_2_3_2","doi-asserted-by":"crossref","unstructured":"Hilary Arksey and Lisa O\u2019Malley. 2005. Scoping studies: towards a methodological framework. International Journal of Social Research Methodology 8 (2 2005) 19\u201332. Issue 1. doi:https:\/\/doi.org\/10.1080\/1364557032000119616","DOI":"10.1080\/1364557032000119616"},{"key":"e_1_3_3_2_4_2","doi-asserted-by":"crossref","unstructured":"Cristina Cabanillas Lars Ackermann Stefan Sch\u00f6nig Christian Sturm and Jan Mendling. 2020. The RALph miner for automated discovery and verification of resource-aware process models. Software and Systems Modeling 19 (11 2020) 1415\u20131441. Issue 6. doi:https:\/\/doi.org\/10.1007\/s10270-020-00820-7","DOI":"10.1007\/s10270-020-00820-7"},{"key":"e_1_3_3_2_5_2","volume-title":"Research Design Qualitative, Quantitative, and Mixed Methods Approaches Fifth Edition (5 ed.)","author":"Creswell John\u00a0W","year":"2018","unstructured":"John\u00a0W Creswell and J.\u00a0David Creswell. 2018. Research Design Qualitative, Quantitative, and Mixed Methods Approaches Fifth Edition (5 ed.). SAGE Publications."},{"key":"e_1_3_3_2_6_2","doi-asserted-by":"publisher","DOI":"10.1109\/ICIMTech.2018.8528092"},{"key":"e_1_3_3_2_7_2","doi-asserted-by":"publisher","DOI":"10.1109\/ICCCE50029.2021.9467226"},{"key":"e_1_3_3_2_8_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-75183-0_24"},{"key":"e_1_3_3_2_9_2","first-page":"577","volume-title":"Process Mining on\u00a0Curriculum-Based Study Data: A Case Study at\u00a0a\u00a0German University","author":"Hobeck Richard","year":"2023","unstructured":"Richard Hobeck, Luise Pufahl, and Ingo Weber. 2023. Process Mining on\u00a0Curriculum-Based Study Data: A Case Study at\u00a0a\u00a0German University. 577\u2013589. doi:https:\/\/doi.org\/10.1007\/978-3-031-27815-042"},{"key":"e_1_3_3_2_10_2","doi-asserted-by":"crossref","unstructured":"Seunghoon Lee Injun Choi Hokyeom Kim Jitaek Lim and Sanghyun Sung. 2020. Comprehensive Simulation and Redesign System for Business Process and Organizational Structure. IEEE Access 8 (2020) 106322\u2013106333. doi:https:\/\/doi.org\/10.1109\/ACCESS.2020.3000248","DOI":"10.1109\/ACCESS.2020.3000248"},{"key":"e_1_3_3_2_11_2","doi-asserted-by":"crossref","unstructured":"Cong Liu Long Cheng Qingtian Zeng and Lijie Wen. 2023. Formal Modeling and Discovery of Hierarchical Business Processes: A Petri Net-Based Approach. IEEE Transactions on Systems Man and Cybernetics: Systems 53 (2 2023) 1003\u20131014. Issue 2. doi:https:\/\/doi.org\/10.1109\/TSMC.2022.3195869","DOI":"10.1109\/TSMC.2022.3195869"},{"key":"e_1_3_3_2_12_2","doi-asserted-by":"crossref","unstructured":"Cong Liu Huiling Li Shuaipeng Zhang Long Cheng and Qingtian Zeng. 2023. Cross-Department Collaborative Healthcare Process Model Discovery From Event Logs. IEEE Transactions on Automation Science and Engineering 20 (7 2023) 2115\u20132125. Issue 3. doi:https:\/\/doi.org\/10.1109\/TASE.2022.3194312","DOI":"10.1109\/TASE.2022.3194312"},{"key":"e_1_3_3_2_13_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-981-10-5251-4_97"},{"key":"e_1_3_3_2_14_2","doi-asserted-by":"crossref","unstructured":"Jorge Munoz-Gama Niels Martin Carlos Fernandez-Llatas Owen\u00a0A. Johnson Marcos Sep\u00falveda Emmanuel Helm Victor Galvez-Yanjari Eric Rojas Antonio Martinez-Millana Davide Aloini Ilaria\u00a0Angela Amantea Robert Andrews Michael Arias Iris Beerepoot Elisabetta Benevento Andrea Burattin Daniel Capurro Josep Carmona Marco Comuzzi Benjamin Dalmas Rene de\u00a0la Fuente Chiara\u00a0Di Francescomarino Claudio\u00a0Di Ciccio Roberto Gatta Chiara Ghidini Fernanda Gonzalez-Lopez Gema Ibanez-Sanchez Hilda\u00a0B. Klasky Angelina\u00a0Prima Kurniati Xixi Lu Felix Mannhardt Ronny Mans Mar Marcos Renata\u00a0Medeiros de Carvalho Marco Pegoraro Simon\u00a0K. Poon Luise Pufahl Hajo\u00a0A. Reijers Simon Remy Stefanie Rinderle-Ma Lucia Sacchi Fernando Seoane Minseok Song Alessandro Stefanini Emilio Sulis Arthur\u00a0H.M. ter Hofstede Pieter\u00a0J. Toussaint Vicente Traver Zoe Valero-Ramon Inge van\u00a0de Weerd Wil\u00a0M.P. van\u00a0der Aalst Rob Vanwersch Mathias Weske Moe\u00a0Thandar Wynn and Francesca Zerbato. 2022. Process mining for healthcare: Characteristics and challenges. Journal of Biomedical Informatics 127 (3 2022) 103994. doi:https:\/\/doi.org\/10.1016\/j.jbi.2022.103994","DOI":"10.1016\/j.jbi.2022.103994"},{"key":"e_1_3_3_2_15_2","doi-asserted-by":"publisher","DOI":"10.1109\/ICICoS48119.2019.8982384"},{"key":"e_1_3_3_2_16_2","doi-asserted-by":"crossref","unstructured":"Hugo\u00a0De Oliveira Vincent Augusto Baptiste Jouaneton Ludovic Lamarsalle Martin Prodel and Xiaolan Xie. 2020. Automatic and Explainable Labeling of Medical Event Logs With Autoencoding. IEEE Journal of Biomedical and Health Informatics 24 (11 2020) 3076\u20133084. Issue 11. doi:https:\/\/doi.org\/10.1109\/JBHI.2020.3021790","DOI":"10.1109\/JBHI.2020.3021790"},{"key":"e_1_3_3_2_17_2","doi-asserted-by":"crossref","unstructured":"Shwikar Othman Mary Steen and Julie-Anne Fleet. 2020. A sequential explanatory mixed methods study design: An example of how to integrate data in a midwifery research project. Journal of Nursing Education and Practice 11 (10 2020) 75. Issue 2. doi:https:\/\/doi.org\/10.5430\/jnep.v11n2p75","DOI":"10.5430\/jnep.v11n2p75"},{"key":"e_1_3_3_2_18_2","doi-asserted-by":"crossref","unstructured":"Jisheng Pei Lijie Wen Hedong Yang Jianmin Wang and Xiaojun Ye. 2021. Estimating Global Completeness of Event Logs: A Comparative Study. IEEE Transactions on Services Computing 14 (3 2021) 441\u2013457. Issue 2. doi:https:\/\/doi.org\/10.1109\/TSC.2018.2805912","DOI":"10.1109\/TSC.2018.2805912"},{"key":"e_1_3_3_2_19_2","doi-asserted-by":"publisher","DOI":"10.1109\/ICTKE50349.2020.9289907"},{"key":"e_1_3_3_2_20_2","first-page":"505","volume-title":"Event Log Generation in a Health System: A Case Study","author":"Remy Simon","year":"2020","unstructured":"Simon Remy, Luise Pufahl, Jan\u00a0Philipp Sachs, Erwin B\u00f6ttinger, and Mathias Weske. 2020. Event Log Generation in a Health System: A Case Study. 505\u2013522. doi:https:\/\/doi.org\/10.1007\/978-3-030-58666-929"},{"key":"e_1_3_3_2_21_2","unstructured":"Anne Rozinat. 2024. Disco Tour. https:\/\/fluxicon.com\/disco\/files\/Disco-Tour.pdf"},{"key":"e_1_3_3_2_22_2","doi-asserted-by":"crossref","unstructured":"Wei Song Hans-Arno Jacobsen Chunyang Ye and Xiaoxing Ma. 2016. Process Discovery from Dependence-Complete Event Logs. IEEE Transactions on Services Computing 9 (9 2016) 714\u2013727. Issue 5. doi:https:\/\/doi.org\/10.1109\/TSC.2015.2426181","DOI":"10.1109\/TSC.2015.2426181"},{"key":"e_1_3_3_2_23_2","doi-asserted-by":"crossref","unstructured":"Wei Song Hans-Arno Jacobsen and Pengcheng Zhang. 2021. Self-Healing Event Logs. IEEE Transactions on Knowledge and Data Engineering 33 (6 2021) 2750\u20132763. Issue 6. doi:https:\/\/doi.org\/10.1109\/TKDE.2019.2956520","DOI":"10.1109\/TKDE.2019.2956520"},{"key":"e_1_3_3_2_24_2","volume-title":"Metode Penelitian Kuantitatif, Kualitatif dan R&D (19 ed.)","year":"2013","unstructured":"Sugiyono. 2013. Metode Penelitian Kuantitatif, Kualitatif dan R&D (19 ed.). Alfabeta Bandung."},{"key":"e_1_3_3_2_25_2","doi-asserted-by":"crossref","unstructured":"Andrea\u00a0C. Tricco Erin Lillie Wasifa Zarin Kelly O\u2019Brien Heather Colquhoun Monika Kastner Danielle Levac Carmen Ng Jane\u00a0Pearson Sharpe Katherine Wilson Meghan Kenny Rachel Warren Charlotte Wilson Henry\u00a0T. Stelfox and Sharon\u00a0E. Straus. 2016. A scoping review on the conduct and reporting of scoping reviews. BMC Medical Research Methodology 16 (12 2016) 15. Issue 1. doi:https:\/\/doi.org\/10.1186\/s12874-016-0116-4","DOI":"10.1186\/s12874-016-0116-4"},{"key":"e_1_3_3_2_26_2","doi-asserted-by":"crossref","unstructured":"Nick van Beest Heerko Groefsema Adrian Cryer Guido Governatori Silvano\u00a0Colombo Tosatto and Hannah Burke. 2023. Cross-Instance Regulatory Compliance Checking of Business Process Event Logs. IEEE Transactions on Software Engineering 49 (11 2023) 4917\u20134931. Issue 11. doi:https:\/\/doi.org\/10.1109\/TSE.2023.3319086","DOI":"10.1109\/TSE.2023.3319086"},{"key":"e_1_3_3_2_27_2","first-page":"3","volume-title":"Data Science in Action","author":"Aalst Wil van\u00a0der","year":"2016","unstructured":"Wil van\u00a0der Aalst. 2016. Data Science in Action. Springer Berlin Heidelberg, 3\u201323. doi:https:\/\/doi.org\/10.1007\/978-3-662-49851-41"},{"key":"e_1_3_3_2_28_2","first-page":"169","volume-title":"Process Mining Manifesto","author":"Aalst Wil van\u00a0der","year":"2012","unstructured":"Wil van\u00a0der Aalst, Arya Adriansyah, Ana Karla\u00a0Alves de Medeiros, Franco Arcieri, Thomas Baier, Tobias Blickle, Jagadeesh\u00a0Chandra Bose, Peter van\u00a0den Brand, Ronald Brandtjen, Joos Buijs, Andrea Burattin, Josep Carmona, Malu Castellanos, Jan Claes, Jonathan Cook, Nicola Costantini, Francisco Curbera, Ernesto Damiani, Massimiliano de Leoni, Pavlos Delias, Boudewijn\u00a0F. van Dongen, Marlon Dumas, Schahram Dustdar, Dirk Fahland, Diogo\u00a0R. Ferreira, Walid Gaaloul, Frank van Geffen, Sukriti Goel, Christian G\u00fcnther, Antonella Guzzo, Paul Harmon, Arthur ter Hofstede, John Hoogland, Jon\u00a0Espen Ingvaldsen, Koki Kato, Rudolf Kuhn, Akhil Kumar, Marcello\u00a0La Rosa, Fabrizio Maggi, Donato Malerba, Ronny\u00a0S. Mans, Alberto Manuel, Martin McCreesh, Paola Mello, Jan Mendling, Marco Montali, Hamid\u00a0R. Motahari-Nezhad, Michael zur Muehlen, Jorge Munoz-Gama, Luigi Pontieri, Joel Ribeiro, Anne Rozinat, Hugo\u00a0Seguel P\u00e9rez, Ricardo\u00a0Seguel P\u00e9rez, Marcos Sep\u00falveda, Jim Sinur, Pnina Soffer, Minseok Song, Alessandro Sperduti, Giovanni Stilo, Casper Stoel, Keith Swenson, Maurizio Talamo, Wei Tan, Chris Turner, Jan Vanthienen, George Varvaressos, Eric Verbeek, Marc Verdonk, Roberto Vigo, Jianmin Wang, Barbara Weber, Matthias Weidlich, Ton Weijters, Lijie Wen, Michael Westergaard, and Moe Wynn. 2012. Process Mining Manifesto. 169\u2013194. doi:https:\/\/doi.org\/10.1007\/978-3-642-28108-219"},{"key":"e_1_3_3_2_29_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-19345-3"},{"key":"e_1_3_3_2_30_2","first-page":"297","volume-title":"PM2: A Process Mining Project Methodology","author":"Eck Maikel\u00a0L. van","year":"2015","unstructured":"Maikel\u00a0L. van Eck, Xixi Lu, Sander J.\u00a0J. Leemans, and Wil M.\u00a0P. van\u00a0der Aalst. 2015. PM2: A Process Mining Project Methodology. 297\u2013313. doi:https:\/\/doi.org\/10.1007\/978-3-319-19069-319"},{"key":"e_1_3_3_2_31_2","first-page":"1","volume-title":"Business Process Management","author":"Brocke Jan vom","year":"2015","unstructured":"Jan vom Brocke and Michael Rosemann. 2015. Business Process Management. Wiley, 1\u20139. doi:https:\/\/doi.org\/10.1002\/9781118785317.weom070213"},{"key":"e_1_3_3_2_32_2","doi-asserted-by":"crossref","unstructured":"Michael Werner and Nick Gehrke. 2015. Multilevel Process Mining for Financial Audits. IEEE Transactions on Services Computing 8 (11 2015) 820\u2013832. Issue 6. doi:https:\/\/doi.org\/10.1109\/TSC.2015.2457907","DOI":"10.1109\/TSC.2015.2457907"},{"key":"e_1_3_3_2_33_2","doi-asserted-by":"crossref","unstructured":"Restuning Widiasih Raini\u00a0Diah Susanti Citra Windani\u00a0Mambang Sari and Sri Hendrawati. 2020. Menyusun Protokol Penelitian dengan Pendekatan SETPRO: Scoping Review. Journal of Nursing Care 3 (8 2020). Issue 3. doi:https:\/\/doi.org\/10.24198\/jnc.v3i3.28831","DOI":"10.24198\/jnc.v3i3.28831"},{"key":"e_1_3_3_2_34_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-981-15-1910-9_40"},{"key":"e_1_3_3_2_35_2","doi-asserted-by":"crossref","unstructured":"Midhun Xavier Victor Dubinin Sandeep Patil and Valeriy Vyatkin. 2024. A Framework for the Generation of Monitor and Plant Model From Event Logs Using Process Mining for Formal Verification of Event-Driven Systems. IEEE Open Journal of the Industrial Electronics Society 5 (2024) 517\u2013534. doi:https:\/\/doi.org\/10.1109\/OJIES.2024.3406059","DOI":"10.1109\/OJIES.2024.3406059"}],"event":{"name":"ICSCA 2025: 2025 14th International Conference on Software and Computer Applications","location":"Kuala Lumpur Malaysia","acronym":"ICSCA 2025"},"container-title":["Proceedings of the 2025 14th International Conference on Software and Computer Applications"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3731806.3731832","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,9,23]],"date-time":"2025-09-23T20:54:36Z","timestamp":1758660876000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3731806.3731832"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,2,20]]},"references-count":34,"alternative-id":["10.1145\/3731806.3731832","10.1145\/3731806"],"URL":"https:\/\/doi.org\/10.1145\/3731806.3731832","relation":{},"subject":[],"published":{"date-parts":[[2025,2,20]]},"assertion":[{"value":"2025-09-23","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}