{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,23]],"date-time":"2026-04-23T08:00:17Z","timestamp":1776931217046,"version":"3.51.2"},"publisher-location":"New York, NY, USA","reference-count":58,"publisher":"ACM","funder":[{"DOI":"10.13039\/501100000781","name":"European Research Council","doi-asserted-by":"publisher","award":["695464"],"award-info":[{"award-number":["695464"]}],"id":[{"id":"10.13039\/501100000781","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100000781","name":"Agence Nationale de la Recherche","doi-asserted-by":"publisher","award":["ANR-22-EXEN-0003"],"award-info":[{"award-number":["ANR-22-EXEN-0003"]}],"id":[{"id":"10.13039\/501100000781","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100000781","name":"European Research Council","doi-asserted-by":"publisher","award":["321135"],"award-info":[{"award-number":["321135"]}],"id":[{"id":"10.13039\/501100000781","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2026,4,13]]},"DOI":"10.1145\/3772318.3790884","type":"proceedings-article","created":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T04:12:36Z","timestamp":1776053556000},"page":"1-20","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Managing Medication Plans When Information Is Scattered: Clinicians' Strategies and Tools"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3514-0110","authenticated-orcid":false,"given":"Anastasiya","family":"Zakreuskaya","sequence":"first","affiliation":[{"name":"LISN, Universit\u00e9 Paris-Saclay, CNRS, Inria, Orsay, France"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1496-3794","authenticated-orcid":false,"given":"Ignacio","family":"Avellino","sequence":"additional","affiliation":[{"name":"Sorbonne Universit\u00e9, CNRS, INSERM, Institut des Syst\u00e8mes Intelligents et de Robotique, ISIR, Paris, France"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8261-2382","authenticated-orcid":false,"given":"Wendy","family":"E. Mackay","sequence":"additional","affiliation":[{"name":"LISN, Universit\u00e9 Paris-Saclay, CNRS, Inria, Orsay, France"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2026,4,13]]},"reference":[{"key":"e_1_3_3_3_2_2","doi-asserted-by":"publisher","DOI":"10.1145\/1460563.1460645"},{"key":"e_1_3_3_3_3_2","volume-title":"Patient Safety and Quality: An Evidence-Based Handbook for Nurses","author":"Barnsteiner Jane\u00a0H.","year":"2008","unstructured":"Jane\u00a0H. Barnsteiner. 2008. Medication Reconciliation. In Patient Safety and Quality: An Evidence-Based Handbook for Nurses, Ronda\u00a0G. Hughes (Ed.). Agency for Healthcare Research and Quality (US), Rockville (MD). http:\/\/www.ncbi.nlm.nih.gov\/books\/NBK2648\/"},{"key":"e_1_3_3_3_4_2","doi-asserted-by":"publisher","unstructured":"Marc Berg. 1999. Accumulating and Coordinating: Occasions for Information Technologies in Medical Work. Computer Supported Cooperative Work (CSCW) 8 4 (Dec. 1999) 373\u2013401. 10.1023\/A:1008757115404","DOI":"10.1023\/A:1008757115404"},{"key":"e_1_3_3_3_5_2","doi-asserted-by":"publisher","unstructured":"Ann Blandford Erik Berndt Ken Catchpole Dominic Furniss Astrid Mayer Helena Mentis Aisling\u00a0Ann O\u2019Kane Tom Owen Atish Rajkomar and Rebecca Randell. 2015. Strategies for conducting situated studies of technology use in hospitals. Cognition Technology & Work 17 4 (Nov. 2015) 489\u2013502. 10.1007\/s10111-014-0318-7","DOI":"10.1007\/s10111-014-0318-7"},{"key":"e_1_3_3_3_6_2","doi-asserted-by":"publisher","unstructured":"Jacquelyn\u00a0W. Blaz Alexa\u00a0K. Doig Kristin\u00a0G. Cloyes and Nancy Staggers. 2016. The Hidden Lives of Nurses\u2019 Cognitive Artifacts. Applied Clinical Informatics 07 3 (2016) 832\u2013849. 10.4338\/ACI-2016-01-RA-0007","DOI":"10.4338\/ACI-2016-01-RA-0007"},{"key":"e_1_3_3_3_7_2","doi-asserted-by":"publisher","unstructured":"Vincent Blijleven Kitty Koelemeijer Marijntje Wetzels and Monique Jaspers. 2017. Workarounds Emerging From Electronic Health Record System Usage: Consequences for Patient Safety Effectiveness of Care and Efficiency of Care. JMIR Human Factors 4 4 (Oct. 2017) e27. 10.2196\/humanfactors.7978","DOI":"10.2196\/humanfactors.7978"},{"key":"e_1_3_3_3_8_2","doi-asserted-by":"publisher","unstructured":"Claus Bossen. 2007. Test the artefact\u2014Develop the organization. International Journal of Medical Informatics 76 1 (Jan. 2007) 13\u201321. 10.1016\/j.ijmedinf.2006.01.001","DOI":"10.1016\/j.ijmedinf.2006.01.001"},{"key":"e_1_3_3_3_9_2","doi-asserted-by":"publisher","unstructured":"Claus Bossen and Randi Markussen. 2010. Infrastructuring and Ordering Devices in Health Care: Medication Plans and Practices on a Hospital Ward. Computer Supported Cooperative Work (CSCW) 19 6 (Dec. 2010) 615\u2013637. 10.1007\/s10606-010-9131-x","DOI":"10.1007\/s10606-010-9131-x"},{"key":"e_1_3_3_3_10_2","doi-asserted-by":"publisher","unstructured":"Virginia Braun and Victoria Clarke. 2019. Reflecting on reflexive thematic analysis. Qualitative Research in Sport Exercise and Health 11 4 (Aug. 2019) 589\u2013597. 10.1080\/2159676X.2019.1628806_eprint: https:\/\/doi.org\/10.1080\/2159676X.2019.1628806.","DOI":"10.1080\/2159676X.2019.1628806"},{"key":"e_1_3_3_3_11_2","doi-asserted-by":"publisher","unstructured":"Cyril Breuker Val\u00e9rie Macioce Thibault Mura Audrey Castet-Nicolas Yohan Audurier Catherine Boegner Anne Jalabert Maxime Villiet Antoine Avignon and Ariane Sultan. 2021. Medication Errors at Hospital Admission and Discharge: Risk Factors and Impact of Medication Reconciliation Process to Improve Healthcare. Journal of Patient Safety 17 7 (Oct. 2021) e645. 10.1097\/PTS.0000000000000420","DOI":"10.1097\/PTS.0000000000000420"},{"key":"e_1_3_3_3_12_2","doi-asserted-by":"publisher","unstructured":"Clare\u00a0L Brown Helen\u00a0L Mulcaster Katherine\u00a0L Triffitt Dean\u00a0F Sittig Joan\u00a0S Ash Katie Reygate Andrew\u00a0K Husband David\u00a0W Bates and Sarah\u00a0P Slight. 2017. A systematic review of the types and causes of prescribing errors generated from using computerized provider order entry systems in primary and secondary care. Journal of the American Medical Informatics Association 24 2 (March 2017) 432\u2013440. 10.1093\/jamia\/ocw119","DOI":"10.1093\/jamia\/ocw119"},{"key":"e_1_3_3_3_13_2","doi-asserted-by":"publisher","unstructured":"Bendik Bygstad. 2017. Generative Innovation: A Comparison of Lightweight and Heavyweight IT. Journal of Information Technology 32 2 (June 2017) 180\u2013193. 10.1057\/jit.2016.15","DOI":"10.1057\/jit.2016.15"},{"key":"e_1_3_3_3_14_2","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753594"},{"key":"e_1_3_3_3_15_2","doi-asserted-by":"publisher","DOI":"10.1145\/2441776.2441837"},{"key":"e_1_3_3_3_16_2","doi-asserted-by":"publisher","unstructured":"Gunnar Ellingsen Morten Hertzum Gro-Hilde Severinsen and Rolf Wynn. 2024. Medication Reconciliation as Repair Work. Studies in Health Technology and Informatics 310 (Jan. 2024) 104\u2013108. 10.3233\/SHTI230936","DOI":"10.3233\/SHTI230936"},{"key":"e_1_3_3_3_17_2","doi-asserted-by":"publisher","unstructured":"Geraldine Fitzpatrick. 2004. Integrated care and the working record. Health Informatics Journal 10 4 (Dec. 2004) 291\u2013302. 10.1177\/1460458204048507","DOI":"10.1177\/1460458204048507"},{"key":"e_1_3_3_3_18_2","doi-asserted-by":"publisher","unstructured":"Dana\u00a0B. Gal Brian Han Chistopher Longhurst David Scheinker and Andrew\u00a0Y. Shin. 2021. Quantifying Electronic Health Record Data: A Potential Risk for Cognitive Overload. Hospital Pediatrics 11 2 (Feb. 2021) 175\u2013178. 10.1542\/hpeds.2020-002402","DOI":"10.1542\/hpeds.2020-002402"},{"key":"e_1_3_3_3_19_2","unstructured":"Paul Gorman Joan Ash Mary Lavelle and Jason Lyman. 2000. Bundles in the Wild: Managing Information to Solve Problems and Maintain Situation Awareness. Library Trends 49(2) (2000) 266\u2013289."},{"key":"e_1_3_3_3_20_2","doi-asserted-by":"publisher","DOI":"10.1145\/1531674.1531722"},{"key":"e_1_3_3_3_21_2","unstructured":"Maren\u00a0Sander Granlien and Morten Hertzum. 2012. Barriers to the Adoption and Use of an Electronic Medication Record. Electronic Journal of Information Systems Evaluation 15 2 (2012) 218\u2013229."},{"key":"e_1_3_3_3_22_2","doi-asserted-by":"publisher","unstructured":"Xinning Gui Yunan Chen Xiaomu Zhou Tera\u00a0L Reynolds Kai Zheng and David\u00a0A Hanauer. 2020. Physician champions\u2019 perspectives and practices on electronic health records implementation: challenges and strategies. JAMIA Open 3 1 (April 2020) 53\u201361. 10.1093\/jamiaopen\/ooz051","DOI":"10.1093\/jamiaopen\/ooz051"},{"key":"e_1_3_3_3_23_2","doi-asserted-by":"publisher","DOI":"10.1145\/2556288.2557170"},{"key":"e_1_3_3_3_24_2","doi-asserted-by":"publisher","unstructured":"Michael Hardey Sheila Payne and Peter Coleman. 2000. \u2018Scraps\u2019: hidden nursing information and its influence on the delivery of care. Journal of Advanced Nursing 32 1 (2000) 208\u2013214. 10.1046\/j.1365-2648.2000.01443.x_eprint: https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1046\/j.1365-2648.2000.01443.x.","DOI":"10.1046\/j.1365-2648.2000.01443.x"},{"key":"e_1_3_3_3_25_2","doi-asserted-by":"publisher","DOI":"10.1145\/1031607.1031632"},{"key":"e_1_3_3_3_26_2","doi-asserted-by":"publisher","unstructured":"Morten Hertzum and Gunnar Ellingsen. 2023. Infrastructural Complexity: A Mapping of Medication Management in Norway. Proceedings of the Ninth International Conference on Infrastructures in Healthcare 9 (2023) 1\u201310. 10.48340\/IHC2023_P004","DOI":"10.48340\/IHC2023_P004"},{"key":"e_1_3_3_3_27_2","doi-asserted-by":"publisher","unstructured":"Morten Hertzum Gunnar Ellingsen and Camilla Bj\u00f8rnstad. 2025. Repair Work in Electronic Medication Management. Computer Supported Cooperative Work (CSCW) 34 3 (Sept. 2025) 949\u2013977. 10.1007\/s10606-025-09526-0","DOI":"10.1007\/s10606-025-09526-0"},{"key":"e_1_3_3_3_28_2","doi-asserted-by":"publisher","unstructured":"A\u00a0Jay Holmgren Jessica Phelan Ashish\u00a0K. Jha and Julia Adler\u2010Milstein. 2022. Hospital organizational strategies associated with advanced EHR adoption. Health Services Research 57 2 (April 2022) 259\u2013269. 10.1111\/1475-6773.13655","DOI":"10.1111\/1475-6773.13655"},{"key":"e_1_3_3_3_29_2","doi-asserted-by":"publisher","DOI":"10.1145\/2675133.2675164"},{"key":"e_1_3_3_3_30_2","doi-asserted-by":"publisher","unstructured":"Kristiina H\u00e4yrinen Kaija Saranto and Pirkko Nyk\u00e4nen. 2008. Definition structure content use and impacts of electronic health records: A review of the research literature. International Journal of Medical Informatics 77 5 (May 2008) 291\u2013304. 10.1016\/j.ijmedinf.2007.09.001","DOI":"10.1016\/j.ijmedinf.2007.09.001"},{"key":"e_1_3_3_3_31_2","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445385"},{"key":"e_1_3_3_3_32_2","doi-asserted-by":"publisher","DOI":"10.1145\/2441776.2441788"},{"key":"e_1_3_3_3_33_2","doi-asserted-by":"publisher","DOI":"10.1145\/1518701.1518833"},{"key":"e_1_3_3_3_34_2","doi-asserted-by":"publisher","unstructured":"Rebecca\u00a0D. Kush Edward Helton Frank\u00a0W. Rockhold and C.\u00a0David Hardison. 2008. Electronic Health Records Medical Research and the Tower of Babel. New England Journal of Medicine 358 16 (April 2008) 1738\u20131740. 10.1056\/NEJMsb0800209_eprint: https:\/\/www.nejm.org\/doi\/pdf\/10.1056\/NEJMsb0800209.","DOI":"10.1056\/NEJMsb0800209"},{"key":"e_1_3_3_3_35_2","doi-asserted-by":"publisher","unstructured":"Carita Lind\u00e9n-Lahti Sanna-Maria Kivivuori Lasse Lehtonen and Lotta Schepel. 2022. Implementing a New Electronic Health Record System in a University Hospital: The Effect on Reported Medication Errors. Healthcare 10 6 (May 2022) 1020. 10.3390\/healthcare10061020","DOI":"10.3390\/healthcare10061020"},{"key":"e_1_3_3_3_36_2","doi-asserted-by":"publisher","DOI":"10.1145\/3544549.3574172"},{"key":"e_1_3_3_3_37_2","doi-asserted-by":"publisher","DOI":"10.1145\/3706598.3714006"},{"key":"e_1_3_3_3_38_2","doi-asserted-by":"publisher","unstructured":"Marius Mikalsen Babak\u00a0A. Farshchian and Yngve Dahl. 2018. Infrastructuring as Ambiguous Repair: A Case Study of a Surveillance Infrastructure Project. Computer Supported Cooperative Work (CSCW) 27 2 (April 2018) 177\u2013207. 10.1007\/s10606-017-9302-0","DOI":"10.1007\/s10606-017-9302-0"},{"key":"e_1_3_3_3_39_2","doi-asserted-by":"publisher","unstructured":"Austin\u00a0F. Mount-Campbell Kevin\u00a0D. Evans David\u00a0D. Woods Esther\u00a0M. Chipps Susan\u00a0D. Moffatt-Bruce and Emily\u00a0S. Patterson. 2019. Value and Usage of a Workaround Artifact: A Cognitive Work Analysis of \u201cBrains\u201d Use by Hospital Nurses. Journal of Cognitive Engineering and Decision Making 13 2 (June 2019) 67\u201380. 10.1177\/1555343418825429","DOI":"10.1177\/1555343418825429"},{"key":"e_1_3_3_3_40_2","doi-asserted-by":"publisher","DOI":"10.1145\/2998181.2998315"},{"key":"e_1_3_3_3_41_2","doi-asserted-by":"publisher","unstructured":"Olufisayo Olakotan Ray Samuriwo Hadiza Ismaila and Samuel Atiku. 2025. Usability Challenges in Electronic Health Records: Impact on Documentation Burden and Clinical Workflow: A Scoping Review. Journal of Evaluation in Clinical Practice 31 4 (2025) e70189. 10.1111\/jep.70189_eprint: https:\/\/onlinelibrary.wiley.com\/doi\/pdf\/10.1111\/jep.70189.","DOI":"10.1111\/jep.70189"},{"key":"e_1_3_3_3_42_2","doi-asserted-by":"publisher","DOI":"10.1145\/302979.303038"},{"key":"e_1_3_3_3_43_2","doi-asserted-by":"publisher","DOI":"10.1145\/2675133.2675204"},{"key":"e_1_3_3_3_44_2","doi-asserted-by":"publisher","DOI":"10.1145\/2207676.2208361"},{"key":"e_1_3_3_3_45_2","doi-asserted-by":"publisher","unstructured":"Sun\u00a0Young Park Yunan Chen and Scott Rudkin. 2015. Technological and Organizational Adaptation of EMR Implementation in an Emergency Department. ACM Transactions on Computer-Human Interaction 22 1 (March 2015) 1\u201324. 10.1145\/2656213","DOI":"10.1145\/2656213"},{"key":"e_1_3_3_3_46_2","doi-asserted-by":"publisher","DOI":"10.1145\/2441776.2441786"},{"key":"e_1_3_3_3_47_2","doi-asserted-by":"publisher","DOI":"10.1145\/1718918.1718976"},{"key":"e_1_3_3_3_48_2","doi-asserted-by":"publisher","DOI":"10.1145\/2207676.2208601"},{"key":"e_1_3_3_3_49_2","doi-asserted-by":"publisher","DOI":"10.1145\/2531602.2531652"},{"key":"e_1_3_3_3_50_2","doi-asserted-by":"publisher","DOI":"10.1145\/587078.587126"},{"key":"e_1_3_3_3_51_2","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376205"},{"key":"e_1_3_3_3_52_2","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753611"},{"key":"e_1_3_3_3_53_2","doi-asserted-by":"crossref","first-page":"221","DOI":"10.7551\/mitpress\/9042.003.0015","volume-title":"Media technologies: Essays on communication, materiality, and society","author":"Steven Jackson","year":"2014","unstructured":"Jackson Steven. 2014. Rethinking repair. In Media technologies: Essays on communication, materiality, and society. Vol.\u00a011. MA: MIT Pres, Boston, 221\u2013239."},{"key":"e_1_3_3_3_54_2","doi-asserted-by":"publisher","unstructured":"Lawrence\u00a0L. Weed. 1968. Medical Records That Guide and Teach. New England Journal of Medicine 278 11 (March 1968) 593\u2013600. 10.1056\/nejm196803142781105","DOI":"10.1056\/nejm196803142781105"},{"key":"e_1_3_3_3_55_2","doi-asserted-by":"publisher","unstructured":"Matthias Weigl Andreas M\u00fcller Andrea Zupanc and Peter Angerer. 2009. Participant observation of time allocation direct patient contact and simultaneous activities in hospital physicians. BMC Health Services Research 9 1 (Dec. 2009) 110. 10.1186\/1472-6963-9-110","DOI":"10.1186\/1472-6963-9-110"},{"key":"e_1_3_3_3_56_2","doi-asserted-by":"publisher","unstructured":"Justin\u00a0M. Weis and Paul\u00a0C. Levy. 2014. Copy Paste and Cloned Notes in Electronic Health Records. Chest 145 3 (March 2014) 632\u2013638. 10.1378\/chest.13-0886","DOI":"10.1378\/chest.13-0886"},{"key":"e_1_3_3_3_57_2","doi-asserted-by":"publisher","unstructured":"Johanna\u00a0I Westbrook Neroli\u00a0S Sunderland Amanda Woods Magdalena\u00a0Z Raban Peter Gates and Ling Li. 2020. Changes in medication administration error rates associated with the introduction of electronic medication systems in hospitals: a multisite controlled before and after study. BMJ Health & Care Informatics 27 3 (Aug. 2020) e100170. 10.1136\/bmjhci-2020-100170","DOI":"10.1136\/bmjhci-2020-100170"},{"key":"e_1_3_3_3_58_2","doi-asserted-by":"publisher","DOI":"10.1145\/3613904.3641982"},{"key":"e_1_3_3_3_59_2","doi-asserted-by":"publisher","unstructured":"Zhan Zhang Karen Joy Pradeepti Upadhyayula Mustafa Ozkaynak Richard Harris and Kathleen Adelgais. 2021. Data Work and Decision Making in Emergency Medical Services: A Distributed Cognition Perspective. Proceedings of the ACM on Human-Computer Interaction 5 CSCW2 (Oct. 2021) 1\u201332. 10.1145\/3479500","DOI":"10.1145\/3479500"}],"event":{"name":"CHI 2026: CHI Conference on Human Factors in Computing Systems","location":"Barcelona Spain","acronym":"CHI '26","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3772318.3790884","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,15]],"date-time":"2026-04-15T10:11:27Z","timestamp":1776247887000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3772318.3790884"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,4,13]]},"references-count":58,"alternative-id":["10.1145\/3772318.3790884","10.1145\/3772318"],"URL":"https:\/\/doi.org\/10.1145\/3772318.3790884","relation":{},"subject":[],"published":{"date-parts":[[2026,4,13]]},"assertion":[{"value":"2026-04-13","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}