{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T04:42:06Z","timestamp":1776055326086,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":32,"publisher":"ACM","license":[{"start":{"date-parts":[[2027,4,13]],"date-time":"2027-04-13T00:00:00Z","timestamp":1807574400000},"content-version":"vor","delay-in-days":365,"URL":"http:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"DOI":"10.13039\/100000001","name":"National Science Foundation","doi-asserted-by":"publisher","award":["2051037"],"award-info":[{"award-number":["2051037"]}],"id":[{"id":"10.13039\/100000001","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2026,4,13]]},"DOI":"10.1145\/3772363.3798848","type":"proceedings-article","created":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T01:55:28Z","timestamp":1776045328000},"page":"1-5","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Reverse Engineering as a Component of Digital Ethnography: Studying Platformic Management on Honor"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0009-0005-9154-2335","authenticated-orcid":false,"given":"Kaylee","family":"Nam","sequence":"first","affiliation":[{"name":"Rice University, Houston, Texas, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1253-7588","authenticated-orcid":false,"given":"Rosemary","family":"Steup","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Engineering, P.C. Rossin College of Engineering &amp; Applied Science, Lehigh University, Bethlehem, Pennsylvania, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2026,4,13]]},"reference":[{"key":"e_1_3_3_2_2_2","unstructured":"2022. Care Pros Off to an Outstanding Start in 2022. https:\/\/www.honorcare.com\/news\/care-pro-hub-resources\/care-pros-off-to-an-outstanding-start-in-2022\/"},{"key":"e_1_3_3_2_3_2","unstructured":"2024. Honor Care Pro. https:\/\/play.google.com\/store\/apps\/details?id=com.joinhonor.careprovider&hl=en_US"},{"key":"e_1_3_3_2_4_2","unstructured":"2025. Apply to Honor Care Network Pennsylvania Inc. (Fountain). https:\/\/us-2.fountain.com\/apply\/honor\/opening\/allentown-care-professional"},{"key":"e_1_3_3_2_5_2","doi-asserted-by":"publisher","unstructured":"Ira Anjali\u00a0Anwar Joyojeet Pal and Julie Hui. 2021. Watched but Moving: Platformization of Beauty Work and Its Gendered Mechanisms of Control. Proceedings of the ACM on Human-Computer Interaction 4 CSCW3 (Jan. 2021) 250:1\u2013250:20. 10.1145\/3432949","DOI":"10.1145\/3432949"},{"key":"e_1_3_3_2_6_2","doi-asserted-by":"publisher","unstructured":"Mohammad\u00a0Amir Anwar and Mark Graham. 2021. Between a rock and a hard place: Freedom flexibility precarity and vulnerability in the gig economy in Africa. Competition & Change 25 2 (April 2021) 237\u2013258. 10.1177\/1024529420914473Publisher: SAGE Publications Ltd.","DOI":"10.1177\/1024529420914473"},{"key":"e_1_3_3_2_7_2","doi-asserted-by":"publisher","unstructured":"Melissa\u00a0Renau Cano Ricard Espelt and Mayo\u00a0Fuster Morell. 2021. Flexibility and freedom for whom? Precarity freedom and flexibility in on-demand food delivery. Work Organisation Labour & Globalisation 15 (Jan. 2021) 46\u201368. 10.13169\/workorgalaboglob.15.1.0046Publisher: Pluto Journals.","DOI":"10.13169\/workorgalaboglob.15.1.0046"},{"key":"e_1_3_3_2_8_2","doi-asserted-by":"publisher","unstructured":"Julie\u00a0Yujie Chen and Ping Sun. 2020. Temporal arbitrage fragmented rush and opportunistic behaviors: The labor politics of time in the platform economy. New Media & Society 22 9 (Sept. 2020) 1561\u20131579. 10.1177\/1461444820913567","DOI":"10.1177\/1461444820913567"},{"key":"e_1_3_3_2_9_2","doi-asserted-by":"publisher","DOI":"10.4135\/9781412985833"},{"key":"e_1_3_3_2_10_2","doi-asserted-by":"publisher","unstructured":"Elizabeth Fetterolf. 2022. It\u2019s Crowded at the Bottom: Trust Visibility and Search Algorithms on Care.com. Journal of Digital Social Research (Jan. 2022) 49\u201372. 10.33621\/jdsr.v4i1.98","DOI":"10.33621\/jdsr.v4i1.98"},{"key":"e_1_3_3_2_11_2","doi-asserted-by":"publisher","unstructured":"Robert\u00a0W. Gehl. 2017. (Critical) Reverse Engineering and Genealogy. Le foucaldien 3 1 (April 2017). 10.16995\/lefou.26Number: 1 Publisher: The Open Library of Humanities.","DOI":"10.16995\/lefou.26"},{"key":"e_1_3_3_2_12_2","unstructured":"Home Instead Inc.2022. Insights into the Future of Caring for Seniors. https:\/\/www.homeinstead.com\/news-and-media\/honor-shares-insights-into-future-care-for-seniors\/"},{"key":"e_1_3_3_2_13_2","unstructured":"Honor. 2022. Care Pro Welcome to Honor Video. https:\/\/vimeo.com\/759217104"},{"key":"e_1_3_3_2_14_2","unstructured":"Honor Technology Inc.2025. Caregiver Jobs. https:\/\/www.honorcare.com\/honor-careers\/caregiver-jobs\/"},{"key":"e_1_3_3_2_15_2","unstructured":"Honor Technology Inc.2025. Honor Family - Apps on Google Play. https:\/\/play.google.com\/store\/apps\/details?id=com.joinhonor.family&hl=en_US"},{"key":"e_1_3_3_2_16_2","doi-asserted-by":"publisher","unstructured":"Linda Huber and Casey Pierce. 2023. Navigating the empty shell: the role of articulation work in platform structures. Journal of Computer-Mediated Communication 28 4 (July 2023) zmad004. 10.1093\/jcmc\/zmad004","DOI":"10.1093\/jcmc\/zmad004"},{"key":"e_1_3_3_2_17_2","doi-asserted-by":"publisher","unstructured":"Linda Huber Casey Pierce and Silvia Lindtner. 2022. An Approximation of Freedom: On-demand Therapy and the Feminization of Labor. Proceedings of the ACM on Human-Computer Interaction 6 CSCW2 (Nov. 2022) 275:1\u2013275:26. 10.1145\/3555166","DOI":"10.1145\/3555166"},{"key":"e_1_3_3_2_18_2","doi-asserted-by":"publisher","unstructured":"Mohammad\u00a0Hossein Jarrahi Will Sutherland Sarah\u00a0Beth Nelson and Steve Sawyer. 2020. Platformic Management Boundary Resources for Gig Work and Worker Autonomy. Computer Supported Cooperative Work (CSCW) 29 1 (April 2020) 153\u2013189. 10.1007\/s10606-019-09368-7","DOI":"10.1007\/s10606-019-09368-7"},{"key":"e_1_3_3_2_19_2","unstructured":"Sandy Jen. 2022. How Tech Can Uplift Care Professionals. https:\/\/www.honorcare.com\/news\/how-tech-can-uplift-care-professionals\/"},{"key":"e_1_3_3_2_20_2","doi-asserted-by":"publisher","DOI":"10.1145\/2702123.2702548"},{"key":"e_1_3_3_2_21_2","unstructured":"Mareike M\u00f6hlmann and Lior Zalmanson. 2017. Hands on the Wheel: Navigating Algorithmic Management and Uber Drivers\u2019 Autonomy. South Korea (2017)."},{"key":"e_1_3_3_2_22_2","doi-asserted-by":"publisher","DOI":"10.4135\/9781412983921"},{"key":"e_1_3_3_2_23_2","doi-asserted-by":"publisher","unstructured":"Noopur Raval and Joyojeet Pal. 2019. Making a \"Pro\": \u2019Professionalism\u2019 after Platforms in Beauty-work. Proceedings of the ACM on Human-Computer Interaction 3 CSCW (Nov. 2019) 175:1\u2013175:17. 10.1145\/3359277","DOI":"10.1145\/3359277"},{"key":"e_1_3_3_2_24_2","doi-asserted-by":"publisher","DOI":"10.1525\/j.ctv5cgbm3"},{"key":"e_1_3_3_2_25_2","unstructured":"Alex Rosenblat and Luke Stark. 2016. Algorithmic Labor and Information Asymmetries: A Case Study of Uber\u2019s Drivers. International Journal of Communication 10 (2016)."},{"key":"e_1_3_3_2_26_2","unstructured":"Kezia Scales. 2020. From Crisis to Emergency: 8.2 Million Direct Care Job Openings Expected by 2028. https:\/\/www.phinational.org\/resource\/from-crisis-to-emergency-8-2-million-direct-care-job-openings-expected-by-2028\/"},{"key":"e_1_3_3_2_27_2","doi-asserted-by":"publisher","unstructured":"Nick Seaver. 2017. Algorithms as culture: Some tactics for the ethnography of algorithmic systems. Big Data & Society 4 2 (Dec. 2017) 2053951717738104. 10.1177\/2053951717738104","DOI":"10.1177\/2053951717738104"},{"key":"e_1_3_3_2_28_2","doi-asserted-by":"publisher","unstructured":"Saori Shibata. 2020. Gig Work and the Discourse of Autonomy: Fictitious Freedom in Japan\u2019s Digital Economy. New Political Economy 25 4 (June 2020) 535\u2013551. 10.1080\/13563467.2019.1613351Publisher: Routledge _eprint: https:\/\/doi.org\/10.1080\/13563467.2019.1613351.","DOI":"10.1080\/13563467.2019.1613351"},{"key":"e_1_3_3_2_29_2","unstructured":"Seth Sternberg. 2023. Scaling Care The Right Way. https:\/\/www.honorcare.com\/news\/scaling-care-the-right-way\/"},{"key":"e_1_3_3_2_30_2","doi-asserted-by":"publisher","DOI":"10.5555\/AAI29162602"},{"key":"e_1_3_3_2_31_2","doi-asserted-by":"publisher","unstructured":"Julia Ticona and Alexandra Mateescu. 2018. Trusted strangers: Carework platforms\u2019 cultural entrepreneurship in the on-demand economy. New Media & Society 20 11 (Nov. 2018) 4384\u20134404. 10.1177\/1461444818773727","DOI":"10.1177\/1461444818773727"},{"key":"e_1_3_3_2_32_2","doi-asserted-by":"publisher","DOI":"10.69985\/PUQI7545"},{"key":"e_1_3_3_2_33_2","doi-asserted-by":"publisher","unstructured":"Alex\u00a0J Wood Mark Graham Vili Lehdonvirta and Isis Hjorth. 2019. Good Gig Bad Gig: Autonomy and Algorithmic Control in the Global Gig Economy. Work Employment and Society 33 1 (Feb. 2019) 56\u201375. 10.1177\/0950017018785616Publisher: SAGE Publications Ltd.","DOI":"10.1177\/0950017018785616"}],"event":{"name":"CHI EA '26: Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems","location":"Barcelona , Spain","acronym":"CHI EA '26","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3772363.3798848","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3772363.3798848","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T03:44:49Z","timestamp":1776051889000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3772363.3798848"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,4,13]]},"references-count":32,"alternative-id":["10.1145\/3772363.3798848","10.1145\/3772363"],"URL":"https:\/\/doi.org\/10.1145\/3772363.3798848","relation":{},"subject":[],"published":{"date-parts":[[2026,4,13]]},"assertion":[{"value":"2026-04-13","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}