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We present interviews with 17 AD professionals (8 BLV), detailing their workflows to produce AD for recorded media and live theater. We additionally explore their perspectives on recent changes impacting their work, revealing tensions between advocacy for culturally competent AD and the rise of automations\u2014some beneficial, others with concerning implications for AD quality. Highlighting these tensions, we offer research directions to support AD professionals, and we pose guiding questions for AD and AI innovators on preserving the high-quality human touch professionals consider fundamental to the accessibility provision.<\/jats:p>","DOI":"10.1145\/3777475","type":"journal-article","created":{"date-parts":[[2025,11,19]],"date-time":"2025-11-19T16:02:18Z","timestamp":1763568138000},"page":"1-28","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":3,"title":["\u201cMade by People, Described by People\u201d: The Changing Work Practices of Audio Description Professionals"],"prefix":"10.1145","volume":"18","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-1036-2497","authenticated-orcid":false,"given":"Cynthia L.","family":"Bennett","sequence":"first","affiliation":[{"name":"Google Research, New York, New York, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3908-4366","authenticated-orcid":false,"given":"Amy","family":"Pavel","sequence":"additional","affiliation":[{"name":"University of California Berkeley, Berkeley, California, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-3926-4627","authenticated-orcid":false,"given":"Aidan","family":"Bryant","sequence":"additional","affiliation":[{"name":"Google, San Bruno, California, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-6070-6477","authenticated-orcid":false,"given":"Laura J.","family":"McCarthy Eberly","sequence":"additional","affiliation":[{"name":"Google, Portland, Maine, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4720-3844","authenticated-orcid":false,"given":"Renee","family":"Shelby","sequence":"additional","affiliation":[{"name":"Google Research, San Francisco, California, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0276-9417","authenticated-orcid":false,"given":"Shaun K.","family":"Kane","sequence":"additional","affiliation":[{"name":"Google Research, Boulder, Colorado, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2025,12,17]]},"reference":[{"key":"e_1_3_2_2_2","unstructured":"ViddyScribe. 2025. 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