{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,15]],"date-time":"2026-01-15T05:59:02Z","timestamp":1768456742619,"version":"3.49.0"},"publisher-location":"New York, NY, USA","reference-count":10,"publisher":"ACM","content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2025,10,24]]},"DOI":"10.1145\/3777577.3777705","type":"proceedings-article","created":{"date-parts":[[2026,1,14]],"date-time":"2026-01-14T18:07:00Z","timestamp":1768414020000},"page":"791-795","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Understanding the Technology Affordances of Emotional Healing Chatbots: Insights from User Reviews through BERTopic and Interpretable Machine Learning"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-7291-5651","authenticated-orcid":false,"given":"Jiahao","family":"Shen","sequence":"first","affiliation":[{"name":"School of Management, Shanghai University, Shanghai, China"}]},{"ORCID":"https:\/\/orcid.org\/0009-0002-5553-7932","authenticated-orcid":false,"given":"Zedong","family":"Shen","sequence":"additional","affiliation":[{"name":"School of Management, Shanghai University, Shanghai, China"}]}],"member":"320","published-online":{"date-parts":[[2026,1,14]]},"reference":[{"key":"e_1_3_3_1_1_2","doi-asserted-by":"publisher","DOI":"10.2196\/13524"},{"key":"e_1_3_3_1_2_2","doi-asserted-by":"publisher","DOI":"10.2147\/JMDH.S447368"},{"key":"e_1_3_3_1_3_2","doi-asserted-by":"publisher","DOI":"10.1080\/12460125.2024.2443226"},{"key":"e_1_3_3_1_4_2","doi-asserted-by":"publisher","DOI":"10.1038\/s41746-023-00979-5"},{"issue":"1","key":"e_1_3_3_1_5_2","volume":"24","author":"Chew H S J","year":"2022","unstructured":"Chew H S J, Achananuparp P. Perceptions and Needs of Artificial Intelligence in Health Care to Increase Adoption: Scoping Review [J]. Journal of Medical Internet Research, 2022, 24(1).","journal-title":"Journal of Medical Internet Research"},{"key":"e_1_3_3_1_6_2","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2023.2301252"},{"key":"e_1_3_3_1_7_2","doi-asserted-by":"publisher","DOI":"10.1038\/s41746-024-01074-z"},{"key":"e_1_3_3_1_8_2","first-page":"11","author":"Zhang S","year":"2025","unstructured":"Zhang S, Han B H, Fan M N. How the affordance and psychological empowerment promoting AI-based medical consultation usage: A mixed-methods approach [J]. Digital Health, 2025, 11.","journal-title":"Digital Health"},{"key":"e_1_3_3_1_9_2","first-page":"249","author":"Darko A P","year":"2024","unstructured":"Darko A P, Antwi C O, Adjei K, et al. Predicting determinants influencing user satisfaction with mental health app: An explainable machine learning approach based on unstructured data [J]. Expert Systems with Applications, 2024, 249.","journal-title":"Expert Systems with Applications"},{"key":"e_1_3_3_1_10_2","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2025.2476711"}],"event":{"name":"ISAIMS 2025: 2025 6th International Symposium on Artificial Intelligence for Medical Sciences","location":"Wuhan China","acronym":"ISAIMS 2025"},"container-title":["Proceedings of the 2025 6th International Symposium on Artificial Intelligence for Medical Sciences"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3777577.3777705","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,1,14]],"date-time":"2026-01-14T18:15:46Z","timestamp":1768414546000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3777577.3777705"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,10,24]]},"references-count":10,"alternative-id":["10.1145\/3777577.3777705","10.1145\/3777577"],"URL":"https:\/\/doi.org\/10.1145\/3777577.3777705","relation":{},"subject":[],"published":{"date-parts":[[2025,10,24]]},"assertion":[{"value":"2026-01-14","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}