{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,9]],"date-time":"2026-06-09T11:04:51Z","timestamp":1781003091484,"version":"3.54.1"},"publisher-location":"New York, NY, USA","reference-count":110,"publisher":"ACM","license":[{"start":{"date-parts":[[2026,6,8]],"date-time":"2026-06-08T00:00:00Z","timestamp":1780876800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/legalcode"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2026,6,9]]},"DOI":"10.1145\/3788851.3805015","type":"proceedings-article","created":{"date-parts":[[2026,6,8]],"date-time":"2026-06-08T10:23:26Z","timestamp":1780914206000},"page":"113-137","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Comparative Analysis of Human vs. AI-powered Support in VRChat Communities on Discord: User Engagement, Response Dynamics and Interaction Patterns"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8169-1653","authenticated-orcid":false,"given":"He","family":"Zhang","sequence":"first","affiliation":[{"name":"College of Information Sciences and Technology, The Pennsylvania State University, University Park, Pennsylvania, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0000-6568-6355","authenticated-orcid":false,"given":"Bumjin","family":"Kim","sequence":"additional","affiliation":[{"name":"College of Information Sciences and Technology, The Pennsylvania State University, University Park, Pennsylvania, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5189-337X","authenticated-orcid":false,"given":"John M.","family":"Carroll","sequence":"additional","affiliation":[{"name":"College of Information Sciences and Technology, The Pennsylvania State University, University Park, Pennsylvania, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0582-555X","authenticated-orcid":false,"given":"Jie","family":"Cai","sequence":"additional","affiliation":[{"name":"Department of Computer Science and Technology, Tsinghua University, Beijing, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2026,6,8]]},"reference":[{"key":"e_1_3_3_2_2_2","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445363"},{"key":"e_1_3_3_2_3_2","doi-asserted-by":"publisher","unstructured":"Katarzyna Abramczuk Zbigniew Bohdanowicz Bartosz Muczy\u0144ski Kinga\u00a0H. Skorupska and Daniel Cnotkowski. 2023. Meet me in VR! Can VR space help remote teams connect: A seven-week study with Horizon Workrooms. International Journal of Human-Computer Studies 179 (2023) 103104. 10.1016\/j.ijhcs.2023.103104","DOI":"10.1016\/j.ijhcs.2023.103104"},{"key":"e_1_3_3_2_4_2","doi-asserted-by":"publisher","unstructured":"Nadine Aburumman Marco Gillies Jamie\u00a0A. Ward and Antonia F.de\u00a0C. Hamilton. 2022. Nonverbal communication in virtual reality: Nodding as a social signal in virtual interactions. International Journal of Human-Computer Studies 164 (2022) 102819. 10.1016\/j.ijhcs.2022.102819","DOI":"10.1016\/j.ijhcs.2022.102819"},{"key":"e_1_3_3_2_5_2","volume-title":"Towards Agentic AI for Science: Hypothesis Generation, Comprehension, Quantification, and Validation","author":"Agashe Saaket","year":"2025","unstructured":"Saaket Agashe, Jiuzhou Han, Shuyu Gan, Jiachen Yang, Ang Li, and Xin\u00a0Eric Wang. 2025. Agent S: An Open Agentic Framework that Uses Computers Like a Human. In Towards Agentic AI for Science: Hypothesis Generation, Comprehension, Quantification, and Validation. https:\/\/openreview.net\/forum?id=43XMKuTTK0"},{"key":"e_1_3_3_2_6_2","doi-asserted-by":"crossref","unstructured":"Sumeyya Akdilek Ibrahim Akdilek and Narissra\u00a0Maria Punyanunt-Carter. 2024. The Influence of Generative AI on Interpersonal Communication Dynamics. The Role of Generative AI in the Communication Classroom (2024) 167\u2013190.","DOI":"10.4018\/979-8-3693-0831-8.ch009"},{"key":"e_1_3_3_2_7_2","doi-asserted-by":"publisher","unstructured":"Rania Albalawi Tet\u00a0Hin Yeap and Morad Benyoucef. 2020. Using topic modeling methods for short-text data: A comparative analysis. Frontiers in artificial intelligence 3 (2020) 42. 10.3389\/frai.2020.00042","DOI":"10.3389\/frai.2020.00042"},{"key":"e_1_3_3_2_8_2","doi-asserted-by":"publisher","unstructured":"Katrina Alcala Anthony D\u2019Achille and Amy Bruckman. 2023. The Stage and the Theatre: AltspaceVR and its Relationship to Discord. Proc. ACM Hum.-Comput. Interact. 7 CSCW1 Article 96 (April 2023) 21\u00a0pages. 10.1145\/3579529","DOI":"10.1145\/3579529"},{"key":"e_1_3_3_2_9_2","doi-asserted-by":"publisher","DOI":"10.1145\/3640457.3688069"},{"key":"e_1_3_3_2_10_2","doi-asserted-by":"publisher","DOI":"10.1145\/2187836.2187907"},{"key":"e_1_3_3_2_11_2","doi-asserted-by":"publisher","unstructured":"Flore Barcellini Fran\u00e7oise D\u00e9tienne and Jean-Marie Burkhardt. 2008. User and developer mediation in an Open Source Software community: Boundary spanning through cross participation in online discussions. International Journal of Human-Computer Studies 66 7 (2008) 558\u2013570. 10.1016\/j.ijhcs.2007.10.008Collaborative and social aspects of software development.","DOI":"10.1016\/j.ijhcs.2007.10.008"},{"key":"e_1_3_3_2_12_2","doi-asserted-by":"publisher","DOI":"10.1145\/1866029.1866078"},{"key":"e_1_3_3_2_13_2","doi-asserted-by":"publisher","unstructured":"Timothy\u00a0W. Bickmore and Rosalind\u00a0W. Picard. 2005. Establishing and maintaining long-term human-computer relationships. ACM Trans. Comput.-Hum. Interact. 12 2 (jun 2005) 293\u2013327. 10.1145\/1067860.1067867","DOI":"10.1145\/1067860.1067867"},{"key":"e_1_3_3_2_14_2","doi-asserted-by":"publisher","unstructured":"David\u00a0M. Blei. 2012. Probabilistic Topic Models. Commun. ACM 55 4 (apr 2012) 77\u201384. 10.1145\/2133806.2133826","DOI":"10.1145\/2133806.2133826"},{"key":"e_1_3_3_2_15_2","doi-asserted-by":"publisher","unstructured":"Markus Blut Cheng Wang Nancy\u00a0V W\u00fcnderlich and Christian Brock. 2021. Understanding anthropomorphism in service provision: a meta-analysis of physical robots chatbots and other AI. Journal of the Academy of Marketing Science 49 (2021) 632\u2013658. 10.1007\/s11747-020-00762-y","DOI":"10.1007\/s11747-020-00762-y"},{"key":"e_1_3_3_2_16_2","doi-asserted-by":"publisher","unstructured":"Stephen\u00a0P. Borgatti Ajay Mehra Daniel\u00a0J. Brass and Giuseppe Labianca. 2009. Network Analysis in the Social Sciences. Science 323 5916 (2009) 892\u2013895. 10.1126\/science.1165821 arXiv:https:\/\/www.science.org\/doi\/pdf\/10.1126\/science.1165821","DOI":"10.1126\/science.1165821"},{"key":"e_1_3_3_2_17_2","doi-asserted-by":"publisher","DOI":"10.1145\/3478431.3499385"},{"key":"e_1_3_3_2_18_2","doi-asserted-by":"publisher","unstructured":"Sergey Brin and Lawrence Page. 1998. The anatomy of a large-scale hypertextual web search engine. Computer networks and ISDN systems 30 1-7 (1998) 107\u2013117. 10.1016\/S0169-7552(98)00110-X","DOI":"10.1016\/S0169-7552(98)00110-X"},{"key":"e_1_3_3_2_19_2","doi-asserted-by":"publisher","unstructured":"Jie Cai Sagnik Chowdhury Hongyang Zhou and Donghee\u00a0Yvette Wohn. 2023. Hate Raids on Twitch: Understanding Real-Time Human-Bot Coordinated Attacks in Live Streaming Communities. Proc. ACM Hum.-Comput. Interact. 7 CSCW2 Article 342 (Oct. 2023) 28\u00a0pages. 10.1145\/3610191","DOI":"10.1145\/3610191"},{"key":"e_1_3_3_2_20_2","doi-asserted-by":"publisher","DOI":"10.1145\/3613904.3642787"},{"key":"e_1_3_3_2_21_2","unstructured":"Jie Cai He Zhang Yueyan Liu John\u00a0M. Carroll and Chun Yu. 2026. Twitch Third-Party Developers\u2019 Support Seeking and Provision Practices on Discord. arxiv:https:\/\/arXiv.org\/abs\/2604.07732\u00a0[cs.HC] https:\/\/arxiv.org\/abs\/2604.07732"},{"key":"e_1_3_3_2_22_2","unstructured":"Qijia Chen Andrea Bellucci and Giulio Jacucci. 2026. Understanding Newcomer Persistence in Social VR: A Case Study of VRChat. arxiv:https:\/\/arXiv.org\/abs\/2603.25223\u00a0[cs.HC] https:\/\/arxiv.org\/abs\/2603.25223"},{"key":"e_1_3_3_2_23_2","doi-asserted-by":"publisher","unstructured":"Ruijia Cheng Ruotong Wang Thomas Zimmermann and Denae Ford. 2024. \u201cIt would work for me too\u201d: How Online Communities Shape Software Developers\u2019 Trust in AI-Powered Code Generation Tools. ACM Trans. Interact. Intell. Syst. 14 2 Article 11 (may 2024) 39\u00a0pages. 10.1145\/3651990","DOI":"10.1145\/3651990"},{"key":"e_1_3_3_2_24_2","doi-asserted-by":"crossref","unstructured":"Oscar\u00a0Hengxuan Chi Shizhen Jia Yafang Li and Dogan Gursoy. 2021. Developing a formative scale to measure consumers\u2019 trust toward interaction with artificially intelligent (AI) social robots in service delivery. Computers in Human Behavior 118 (2021) 106700.","DOI":"10.1016\/j.chb.2021.106700"},{"key":"e_1_3_3_2_25_2","doi-asserted-by":"publisher","unstructured":"Frederick Choi Tanvi Bajpai Sowmya Pratipati and Eshwar Chandrasekharan. 2023. ConvEx: A Visual Conversation Exploration System for Discord Moderators. Proc. ACM Hum.-Comput. Interact. 7 CSCW2 Article 262 (Oct. 2023) 30\u00a0pages. 10.1145\/3610053","DOI":"10.1145\/3610053"},{"key":"e_1_3_3_2_26_2","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/P17-4017"},{"key":"e_1_3_3_2_27_2","doi-asserted-by":"publisher","DOI":"10.7551\/mitpress\/11781.001.0001"},{"key":"e_1_3_3_2_28_2","unstructured":"Jacob Devlin Ming-Wei Chang Kenton Lee and Kristina Toutanova. 2019. BERT: Pre-training of Deep Bidirectional Transformers for Language Understanding. arxiv:https:\/\/arXiv.org\/abs\/1810.04805\u00a0[cs.CL] https:\/\/arxiv.org\/abs\/1810.04805"},{"key":"e_1_3_3_2_29_2","doi-asserted-by":"crossref","unstructured":"Yogesh\u00a0K Dwivedi Laurie Hughes Abdullah\u00a0M Baabdullah Samuel Ribeiro-Navarrete Mihalis Giannakis Mutaz\u00a0M Al-Debei Denis Dennehy Bhimaraya Metri Dimitrios Buhalis Christy\u00a0MK Cheung et\u00a0al. 2022. Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges opportunities and agenda for research practice and policy. International journal of information management 66 (2022) 102542.","DOI":"10.1016\/j.ijinfomgt.2022.102542"},{"key":"e_1_3_3_2_30_2","doi-asserted-by":"publisher","unstructured":"Roman Egger and Joanne Yu. 2022. A topic modeling comparison between lda nmf top2vec and bertopic to demystify twitter posts. Frontiers in sociology 7 (2022) 886498. 10.3389\/fsoc.2022.886498","DOI":"10.3389\/fsoc.2022.886498"},{"key":"e_1_3_3_2_31_2","doi-asserted-by":"publisher","unstructured":"Travis Faas Lynn Dombrowski Alyson Young and Andrew\u00a0D. Miller. 2018. Watch Me Code: Programming Mentorship Communities on Twitch.tv. Proc. ACM Hum.-Comput. Interact. 2 CSCW Article 50 (Nov. 2018) 18\u00a0pages. 10.1145\/3274319","DOI":"10.1145\/3274319"},{"key":"e_1_3_3_2_32_2","doi-asserted-by":"publisher","unstructured":"Samer Faraj Sirkka\u00a0L Jarvenpaa and Ann Majchrzak. 2011. Knowledge collaboration in online communities. Organization science 22 5 (2011) 1224\u20131239. 10.1287\/orsc.1100.0614","DOI":"10.1287\/orsc.1100.0614"},{"key":"e_1_3_3_2_33_2","doi-asserted-by":"crossref","unstructured":"Samer Faraj Srinivas Kudaravalli and Molly Wasko. 2015. Leading collaboration in online communities. MIS quarterly 39 2 (2015) 393\u2013412. https:\/\/www.jstor.org\/stable\/26628359","DOI":"10.25300\/MISQ\/2015\/39.2.06"},{"key":"e_1_3_3_2_34_2","doi-asserted-by":"publisher","unstructured":"Emilio Ferrara. 2023. Social bot detection in the age of ChatGPT: Challenges and opportunities. First Monday (2023). 10.5210\/fm.v28i6.13185","DOI":"10.5210\/fm.v28i6.13185"},{"key":"e_1_3_3_2_35_2","doi-asserted-by":"publisher","unstructured":"Guo Freeman Dane Acena Nathan\u00a0J. McNeese and Kelsea Schulenberg. 2022. Working Together Apart through Embodiment: Engaging in Everyday Collaborative Activities in Social Virtual Reality. Proc. ACM Hum.-Comput. Interact. 6 GROUP Article 17 (jan 2022) 25\u00a0pages. 10.1145\/3492836","DOI":"10.1145\/3492836"},{"key":"e_1_3_3_2_36_2","doi-asserted-by":"publisher","unstructured":"Guo Freeman and Divine Maloney. 2021. Body Avatar and Me: The Presentation and Perception of Self in Social Virtual Reality. Proc. ACM Hum.-Comput. Interact. 4 CSCW3 Article 239 (jan 2021) 27\u00a0pages. 10.1145\/3432938","DOI":"10.1145\/3432938"},{"key":"e_1_3_3_2_37_2","doi-asserted-by":"publisher","unstructured":"Norjihan\u00a0Abdul Ghani Suraya Hamid Ibrahim\u00a0Abaker Targio Hashem and Ejaz Ahmed. 2019. Social media big data analytics: A survey. Computers in Human Behavior 101 (2019) 417\u2013428. 10.1016\/j.chb.2018.08.039","DOI":"10.1016\/j.chb.2018.08.039"},{"key":"e_1_3_3_2_38_2","doi-asserted-by":"publisher","unstructured":"Michelle Girvan and Mark\u00a0EJ Newman. 2002. Community structure in social and biological networks. Proceedings of the national academy of sciences 99 12 (2002) 7821\u20137826. 10.1073\/pnas.122653799","DOI":"10.1073\/pnas.122653799"},{"key":"e_1_3_3_2_39_2","doi-asserted-by":"publisher","unstructured":"Barney\u00a0G Glaser. 1965. The constant comparative method of qualitative analysis. Social problems 12 4 (1965) 436\u2013445. 10.2307\/798843","DOI":"10.2307\/798843"},{"key":"e_1_3_3_2_40_2","unstructured":"Caroline Haythornthwaite. 2007. Social networks and online community. The Oxford handbook of Internet psychology (2007) 121\u2013137."},{"key":"e_1_3_3_2_41_2","unstructured":"Anne Hove\u00a0Henriksen Heise Soraj Hongladarom Anna Jobin Katharina Kinder-Kurlanda Sun Sun Elisabetta\u00a0Locatelli Lim Annette Markham Paul\u00a0J Reilly Katrin Tiidenberg and Carsten Wilhelm. 2019. Internet research: Ethical guidelines 3.0. WildApricot (2019). https:\/\/aoir.org\/reports\/ethics3.pdf"},{"key":"e_1_3_3_2_42_2","doi-asserted-by":"crossref","unstructured":"Jennifer Hill W\u00a0Randolph Ford and Ingrid\u00a0G Farreras. 2015. Real conversations with artificial intelligence: A comparison between human\u2013human online conversations and human\u2013chatbot conversations. Computers in human behavior 49 (2015) 245\u2013250.","DOI":"10.1016\/j.chb.2015.02.026"},{"key":"e_1_3_3_2_43_2","doi-asserted-by":"publisher","unstructured":"Sebastian Hobert Asbj\u00f8rn F\u00f8lstad and Effie Lai-Chong Law. 2023. Chatbots for active learning: A case of phishing email identification. International Journal of Human-Computer Studies 179 (2023) 103108. 10.1016\/j.ijhcs.2023.103108","DOI":"10.1016\/j.ijhcs.2023.103108"},{"key":"e_1_3_3_2_44_2","doi-asserted-by":"crossref","unstructured":"Judith\u00a0A Holton. 2007. The coding process and its challenges. The Sage handbook of grounded theory 3 (2007) 265\u2013289.","DOI":"10.4135\/9781848607941.n13"},{"key":"e_1_3_3_2_45_2","doi-asserted-by":"publisher","unstructured":"Johan\u00a0F. Hoorn and Ivy\u00a0S. Huang. 2024. The media inequality uncanny mountain and the singularity is far from near: Iwaa and Sophia robot versus a real human being. International Journal of Human-Computer Studies 181 (2024) 103142. 10.1016\/j.ijhcs.2023.103142","DOI":"10.1016\/j.ijhcs.2023.103142"},{"key":"e_1_3_3_2_46_2","doi-asserted-by":"publisher","unstructured":"Meng-Hsiang Hsu Teresa\u00a0L. Ju Chia-Hui Yen and Chun-Ming Chang. 2007. Knowledge sharing behavior in virtual communities: The relationship between trust self-efficacy and outcome expectations. International Journal of Human-Computer Studies 65 2 (2007) 153\u2013169. 10.1016\/j.ijhcs.2006.09.003","DOI":"10.1016\/j.ijhcs.2006.09.003"},{"key":"e_1_3_3_2_47_2","doi-asserted-by":"publisher","DOI":"10.1145\/3715336.3735825"},{"key":"e_1_3_3_2_48_2","doi-asserted-by":"publisher","DOI":"10.1145\/3706598.3713561"},{"key":"e_1_3_3_2_49_2","doi-asserted-by":"publisher","DOI":"10.1145\/3744736.3749361"},{"key":"e_1_3_3_2_50_2","doi-asserted-by":"publisher","DOI":"10.1145\/3563659.3563666"},{"key":"e_1_3_3_2_51_2","doi-asserted-by":"publisher","unstructured":"Antje Janssen Davinia Rodr\u00edguez Cardona Jens Passlick and Michael\u00a0H. Breitner. 2022. How to Make chatbots productive \u2013 A user-oriented implementation framework. International Journal of Human-Computer Studies 168 (2022) 102921. 10.1016\/j.ijhcs.2022.102921","DOI":"10.1016\/j.ijhcs.2022.102921"},{"key":"e_1_3_3_2_52_2","doi-asserted-by":"publisher","unstructured":"Hamed Jelodar Yongli Wang Chi Yuan Xia Feng Xiahui Jiang Yanchao Li and Liang Zhao. 2019. Latent Dirichlet allocation (LDA) and topic modeling: models applications a survey. Multimedia tools and applications 78 (2019) 15169\u201315211. 10.1007\/s11042-018-6894-4","DOI":"10.1007\/s11042-018-6894-4"},{"key":"e_1_3_3_2_53_2","doi-asserted-by":"publisher","unstructured":"Jialun\u00a0Aaron Jiang Charles Kiene Skyler Middler Jed\u00a0R. Brubaker and Casey Fiesler. 2019. Moderation Challenges in Voice-based Online Communities on Discord. Proc. ACM Hum.-Comput. Interact. 3 CSCW Article 55 (Nov. 2019) 23\u00a0pages. 10.1145\/3359157","DOI":"10.1145\/3359157"},{"key":"e_1_3_3_2_54_2","doi-asserted-by":"publisher","DOI":"10.1145\/503376.503446"},{"key":"e_1_3_3_2_55_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-56290-8"},{"key":"e_1_3_3_2_56_2","doi-asserted-by":"publisher","unstructured":"Jeong\u00a0Soo Kim Minseong Kim and Tae\u00a0Hyun Baek. 2025. Enhancing user experience with a generative AI chatbot. International Journal of Human\u2013Computer Interaction 41 1 (2025) 651\u2013663. 10.1080\/10447318.2024.2311971","DOI":"10.1080\/10447318.2024.2311971"},{"key":"e_1_3_3_2_57_2","doi-asserted-by":"publisher","unstructured":"Soomin Kim Jinsu Eun Joseph Seering and Joonhwan Lee. 2021. Moderator Chatbot for Deliberative Discussion: Effects of Discussion Structure and Discussant Facilitation. Proc. ACM Hum.-Comput. Interact. 5 CSCW1 Article 87 (April 2021) 26\u00a0pages. 10.1145\/3449161","DOI":"10.1145\/3449161"},{"key":"e_1_3_3_2_58_2","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445335"},{"key":"e_1_3_3_2_59_2","doi-asserted-by":"publisher","DOI":"10.5555\/2207798"},{"key":"e_1_3_3_2_60_2","doi-asserted-by":"publisher","DOI":"10.1145\/3678884.3681875"},{"key":"e_1_3_3_2_61_2","doi-asserted-by":"publisher","DOI":"10.1145\/2901790.2901842"},{"key":"e_1_3_3_2_62_2","doi-asserted-by":"publisher","unstructured":"S Likhitha BS Harish and HM\u00a0Keerthi Kumar. 2019. A detailed survey on topic modeling for document and short text data. International Journal of Computer Applications 178 39 (2019) 1\u20139. 10.5120\/ijca2019919265","DOI":"10.5120\/ijca2019919265"},{"key":"e_1_3_3_2_63_2","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858288"},{"key":"e_1_3_3_2_64_2","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858414"},{"key":"e_1_3_3_2_65_2","doi-asserted-by":"publisher","unstructured":"Sanna Malinen. 2015. Understanding user participation in online communities: A systematic literature review of empirical studies. Computers in Human Behavior 46 (2015) 228\u2013238. 10.1016\/j.chb.2015.01.004","DOI":"10.1016\/j.chb.2015.01.004"},{"key":"e_1_3_3_2_66_2","doi-asserted-by":"publisher","unstructured":"Rohit Mallick Christopher Flathmann Wen Duan Beau\u00a0G. Schelble and Nathan\u00a0J. McNeese. 2024. What you say vs what you do: Utilizing positive emotional expressions to relay AI teammate intent within human\u2013AI teams. International Journal of Human-Computer Studies 192 (2024) 103355. 10.1016\/j.ijhcs.2024.103355","DOI":"10.1016\/j.ijhcs.2024.103355"},{"key":"e_1_3_3_2_67_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-76827-9_7"},{"key":"e_1_3_3_2_68_2","doi-asserted-by":"publisher","DOI":"10.1145\/3197391.3205451"},{"key":"e_1_3_3_2_69_2","doi-asserted-by":"publisher","unstructured":"Jingbo Meng Minjin\u00a0(MJ) Rheu Yue Zhang Yue Dai and Wei Peng. 2023. Mediated Social Support for Distress Reduction: AI Chatbots vs. Human. Proc. ACM Hum.-Comput. Interact. 7 CSCW1 Article 72 (apr 2023) 25\u00a0pages. 10.1145\/3579505","DOI":"10.1145\/3579505"},{"key":"e_1_3_3_2_70_2","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2010.179"},{"key":"e_1_3_3_2_71_2","doi-asserted-by":"publisher","unstructured":"Mary\u00a0Luz Mouronte-L\u00f3pez Javier G\u00f3mez S\u00e1nchez-Seco and Rosa\u00a0M Benito. 2024. Patterns of human and bots behaviour on Twitter conversations about sustainability. Scientific Reports 14 1 (2024) 3223. 10.1038\/s41598-024-52471-z","DOI":"10.1038\/s41598-024-52471-z"},{"key":"e_1_3_3_2_72_2","doi-asserted-by":"publisher","DOI":"10.1145\/3593013.3594013"},{"key":"e_1_3_3_2_73_2","doi-asserted-by":"publisher","unstructured":"Jorge\u00a0Goncalves Niels\u00a0van Berkel Benjamin\u00a0Tag and Simo Hosio. 2022. Human-centred artificial intelligence: a contextual morality perspective. Behaviour & Information Technology 41 3 (2022) 502\u2013518. 10.1080\/0144929X.2020.1818828 arXiv:10.1080\/0144929X.2020.1818828","DOI":"10.1080\/0144929X.2020.1818828"},{"key":"e_1_3_3_2_74_2","doi-asserted-by":"publisher","unstructured":"Evelien Otte and Ronald Rousseau. 2002. Social network analysis: a powerful strategy also for the information sciences. Journal of information Science 28 6 (2002) 441\u2013453. 10.1177\/016555150202800601","DOI":"10.1177\/016555150202800601"},{"key":"e_1_3_3_2_75_2","doi-asserted-by":"publisher","DOI":"10.1145\/3706598.3713503"},{"key":"e_1_3_3_2_76_2","doi-asserted-by":"publisher","unstructured":"Xuan-Hieu Phan Cam-Tu Nguyen Dieu-Thu Le Le-Minh Nguyen Susumu Horiguchi and Quang-Thuy Ha. 2011. A Hidden Topic-Based Framework toward Building Applications with Short Web Documents. IEEE Transactions on Knowledge and Data Engineering 23 7 (2011) 961\u2013976. 10.1109\/TKDE.2010.27","DOI":"10.1109\/TKDE.2010.27"},{"key":"e_1_3_3_2_77_2","doi-asserted-by":"publisher","unstructured":"Amon Rapp Lorenzo Curti and Arianna Boldi. 2021. The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots. International Journal of Human-Computer Studies 151 (2021) 102630. 10.1016\/j.ijhcs.2021.102630","DOI":"10.1016\/j.ijhcs.2021.102630"},{"key":"e_1_3_3_2_78_2","doi-asserted-by":"publisher","unstructured":"Michal Rzeszewski and Leighton Evans. 2024. Social relations and spatiality in VR-Making spaces meaningful in VRChat. Emotion Space and Society 53 (2024) 101038. 10.1016\/j.emospa.2024.101038","DOI":"10.1016\/j.emospa.2024.101038"},{"key":"e_1_3_3_2_79_2","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445426"},{"key":"e_1_3_3_2_80_2","doi-asserted-by":"publisher","DOI":"10.1145\/985921.986080"},{"key":"e_1_3_3_2_81_2","doi-asserted-by":"publisher","unstructured":"Joseph Seering Juan\u00a0Pablo Flores Saiph Savage and Jessica Hammer. 2018. The Social Roles of Bots: Evaluating Impact of Bots on Discussions in Online Communities. Proc. ACM Hum.-Comput. Interact. 2 CSCW Article 157 (Nov. 2018) 29\u00a0pages. 10.1145\/3274426","DOI":"10.1145\/3274426"},{"key":"e_1_3_3_2_82_2","doi-asserted-by":"publisher","unstructured":"Joseph Seering Manas Khadka Nava Haghighi Tanya Yang Zachary Xi and Michael Bernstein. 2024. Chillbot: Content Moderation in the Backchannel. Proc. ACM Hum.-Comput. Interact. 8 CSCW2 Article 402 (Nov. 2024) 26\u00a0pages. 10.1145\/3686941","DOI":"10.1145\/3686941"},{"key":"e_1_3_3_2_83_2","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300680"},{"key":"e_1_3_3_2_84_2","doi-asserted-by":"publisher","unstructured":"Lennart Seitz Sigrid Bekmeier-Feuerhahn and Krutika Gohil. 2022. Can we trust a chatbot like a physician? A qualitative study on understanding the emergence of trust toward diagnostic chatbots. International Journal of Human-Computer Studies 165 (2022) 102848. 10.1016\/j.ijhcs.2022.102848","DOI":"10.1016\/j.ijhcs.2022.102848"},{"key":"e_1_3_3_2_85_2","unstructured":"Hua Shen Tiffany Knearem Reshmi Ghosh Kenan Alkiek Kundan Krishna Yachuan Liu Ziqiao Ma Savvas Petridis Yi-Hao Peng Li Qiwei Sushrita Rakshit Chenglei Si Yutong Xie Jeffrey\u00a0P. Bigham Frank Bentley Joyce Chai Zachary Lipton Qiaozhu Mei Rada Mihalcea Michael Terry Diyi Yang Meredith\u00a0Ringel Morris Paul Resnick and David Jurgens. 2024. Towards Bidirectional Human-AI Alignment: A Systematic Review for Clarifications Framework and Future Directions. arxiv:https:\/\/arXiv.org\/abs\/2406.09264\u00a0[cs.HC] https:\/\/arxiv.org\/abs\/2406.09264"},{"key":"e_1_3_3_2_86_2","doi-asserted-by":"publisher","unstructured":"Kai Shu Suhang Wang Jiliang Tang Reza Zafarani and Huan Liu. 2017. User Identity Linkage across Online Social Networks: A Review. SIGKDD Explor. Newsl. 18 2 (March 2017) 5\u201317. 10.1145\/3068777.3068781","DOI":"10.1145\/3068777.3068781"},{"key":"e_1_3_3_2_87_2","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173863"},{"key":"e_1_3_3_2_88_2","doi-asserted-by":"publisher","DOI":"10.5555\/2390948.2391052"},{"key":"e_1_3_3_2_89_2","doi-asserted-by":"publisher","DOI":"10.5555\/2390948.2391052"},{"key":"e_1_3_3_2_90_2","doi-asserted-by":"publisher","DOI":"10.1109\/VR50410.2021.00079"},{"key":"e_1_3_3_2_91_2","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376606"},{"key":"e_1_3_3_2_92_2","unstructured":"David\u00a0R Thomas. 2003. A general inductive approach for qualitative data analysis. (2003)."},{"key":"e_1_3_3_2_93_2","doi-asserted-by":"publisher","unstructured":"Hsien-Tung Tsai and Peiyu Pai. 2013. Explaining members\u2019 proactive participation in virtual communities. International Journal of Human-Computer Studies 71 4 (2013) 475\u2013491. 10.1016\/j.ijhcs.2012.12.002","DOI":"10.1016\/j.ijhcs.2012.12.002"},{"key":"e_1_3_3_2_94_2","doi-asserted-by":"publisher","unstructured":"Liuping Wang Dakuo Wang Feng Tian Zhenhui Peng Xiangmin Fan Zhan Zhang Mo Yu Xiaojuan Ma and Hongan Wang. 2021. CASS: Towards Building a Social-Support Chatbot for Online Health Community. Proc. ACM Hum.-Comput. Interact. 5 CSCW1 Article 9 (April 2021) 31\u00a0pages. 10.1145\/3449083","DOI":"10.1145\/3449083"},{"key":"e_1_3_3_2_95_2","doi-asserted-by":"publisher","DOI":"10.1088\/1742-6596\/1518\/1\/012032"},{"key":"e_1_3_3_2_96_2","doi-asserted-by":"publisher","DOI":"10.1145\/2818048.2820010"},{"key":"e_1_3_3_2_97_2","doi-asserted-by":"publisher","unstructured":"Joel Wester Henning Pohl Simo Hosio and Niels van Berkel. 2024. \"This Chatbot Would Never...\": Perceived Moral Agency of Mental Health Chatbots. Proc. ACM Hum.-Comput. Interact. 8 CSCW1 Article 133 (April 2024) 28\u00a0pages. 10.1145\/3637410","DOI":"10.1145\/3637410"},{"key":"e_1_3_3_2_98_2","doi-asserted-by":"publisher","DOI":"10.1145\/3613904.3642135"},{"key":"e_1_3_3_2_99_2","doi-asserted-by":"publisher","unstructured":"Senuri Wijenayake Niels van Berkel Vassilis Kostakos and Jorge Goncalves. 2020. Impact of contextual and personal determinants on online social conformity. Computers in Human Behavior 108 (2020) 106302. 10.1016\/j.chb.2020.106302","DOI":"10.1016\/j.chb.2020.106302"},{"key":"e_1_3_3_2_100_2","doi-asserted-by":"publisher","unstructured":"Senuri Wijenayake Niels van Berkel Vassilis Kostakos and Jorge Goncalves. 2020. Quantifying the Effect of Social Presence on Online Social Conformity. Proc. ACM Hum.-Comput. Interact. 4 CSCW1 Article 55 (May 2020) 22\u00a0pages. 10.1145\/3392863","DOI":"10.1145\/3392863"},{"key":"e_1_3_3_2_101_2","unstructured":"Angela Yang. 2025. Researchers secretly infiltrated a popular Reddit Forum with AI bots causing outrage. https:\/\/www.nbcnews.com\/tech\/tech-news\/reddiit-researchers-ai-bots-rcna203597"},{"key":"e_1_3_3_2_102_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-57860-1_6"},{"key":"e_1_3_3_2_103_2","doi-asserted-by":"publisher","unstructured":"He Zhang Xinyang Li Xinyi Fu Christine Qiu Jiyuan Zhang and John\u00a0M. Carroll. 2024. Understanding Fear Responses and Coping Mechanisms in VR Horror Gaming: Insights From Semi-Structured Interviews. IEEE Transactions on Games (2024) 1\u201314. 10.1109\/TG.2024.3403768","DOI":"10.1109\/TG.2024.3403768"},{"key":"e_1_3_3_2_104_2","doi-asserted-by":"crossref","unstructured":"He Zhang Yueyan Liu Xin Guan Jie Cai and John\u00a0M. Carroll. 2025. Harnessing the Power of AI in Qualitative Research: Role Assignment Engagement and User Perceptions of AI-Generated Follow-Up Questions in Semi-Structured Interviews. arxiv:https:\/\/arXiv.org\/abs\/2509.12709\u00a0[cs.HC] https:\/\/arxiv.org\/abs\/2509.12709","DOI":"10.2139\/ssrn.6026019"},{"key":"e_1_3_3_2_105_2","unstructured":"He Zhang Chuhao Wu Jingyi Xie Yao Lyu Jie Cai and John\u00a0M. Carroll. 2024. Redefining Qualitative Analysis in the AI Era: Utilizing ChatGPT for Efficient Thematic Analysis. arxiv:https:\/\/arXiv.org\/abs\/2309.10771\u00a0[cs.HC] https:\/\/arxiv.org\/abs\/2309.10771"},{"key":"e_1_3_3_2_106_2","doi-asserted-by":"publisher","unstructured":"He Zhang Chuhao Wu Jingyi Xie Yao Lyu Jie Cai and John\u00a0M. Carroll. 2025. Harnessing the power of AI in qualitative research: Exploring using and redesigning ChatGPT. Computers in Human Behavior: Artificial Humans 4 (2025) 100144. 10.1016\/j.chbah.2025.100144","DOI":"10.1016\/j.chbah.2025.100144"},{"key":"e_1_3_3_2_107_2","doi-asserted-by":"publisher","DOI":"10.1145\/3686852.3687069"},{"key":"e_1_3_3_2_108_2","doi-asserted-by":"publisher","DOI":"10.1145\/3706599.3720120"},{"key":"e_1_3_3_2_109_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-20161-5_34"},{"key":"e_1_3_3_2_110_2","first-page":"46595","volume-title":"Advances in Neural Information Processing Systems","author":"Zheng Lianmin","year":"2023","unstructured":"Lianmin Zheng, Wei-Lin Chiang, Ying Sheng, Siyuan Zhuang, Zhanghao Wu, Yonghao Zhuang, Zi Lin, Zhuohan Li, Dacheng Li, Eric Xing, Hao Zhang, Joseph\u00a0E Gonzalez, and Ion Stoica. 2023. Judging LLM-as-a-Judge with MT-Bench and Chatbot Arena. In Advances in Neural Information Processing Systems , A.\u00a0Oh, T.\u00a0Naumann, A.\u00a0Globerson, K.\u00a0Saenko, M.\u00a0Hardt, and S.\u00a0Levine (Eds.), Vol.\u00a036. Curran Associates, Inc., 46595\u201346623. https:\/\/proceedings.neurips.cc\/paper_files\/paper\/2023\/file\/91f18a1287b398d378ef22505bf41832-Paper-Datasets_and_Benchmarks.pdf"},{"key":"e_1_3_3_2_111_2","doi-asserted-by":"publisher","unstructured":"Yonghan Zhu Marijn Janssen Rui Wang and Yang Liu. 2022. It is me chatbot: working to address the COVID-19 outbreak-related mental health issues in China. User experience satisfaction and influencing factors. International Journal of Human\u2013Computer Interaction 38 12 (2022) 1182\u20131194. 10.1080\/10447318.2021.1988236","DOI":"10.1080\/10447318.2021.1988236"}],"event":{"name":"IMX '26: ACM International Conference on Interactive Media Experiences","location":"Athlone Ireland","acronym":"IMX '26","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["Proceedings of the 2026 ACM International Conference on Interactive Media Experiences"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3788851.3805015","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,6,9]],"date-time":"2026-06-09T10:54:13Z","timestamp":1781002453000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3788851.3805015"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,6,8]]},"references-count":110,"alternative-id":["10.1145\/3788851.3805015","10.1145\/3788851"],"URL":"https:\/\/doi.org\/10.1145\/3788851.3805015","relation":{},"subject":[],"published":{"date-parts":[[2026,6,8]]},"assertion":[{"value":"2026-06-08","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}