{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,9]],"date-time":"2026-07-09T11:24:43Z","timestamp":1783596283769,"version":"3.55.0"},"publisher-location":"New York, NY, USA","reference-count":30,"publisher":"ACM","license":[{"start":{"date-parts":[[2026,4,12]],"date-time":"2026-04-12T00:00:00Z","timestamp":1775952000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/legalcode"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2026,4,12]]},"DOI":"10.1145\/3794860.3794898","type":"proceedings-article","created":{"date-parts":[[2026,7,9]],"date-time":"2026-07-09T10:48:58Z","timestamp":1783594138000},"page":"87-97","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Empathy in Software Engineering Education: Evidence, Practices, and Opportunities"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0009-0003-6596-9955","authenticated-orcid":false,"given":"Matheus","family":"de Morais Leca","sequence":"first","affiliation":[{"name":"University of Calgary, Calgary, Alberta, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0009-7134-8876","authenticated-orcid":false,"given":"Kim","family":"Johnston","sequence":"additional","affiliation":[{"name":"University of Calgary, Calgary, Alberta, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3235-6530","authenticated-orcid":false,"given":"Ronnie de Souza","family":"Santos","sequence":"additional","affiliation":[{"name":"University of Calgary, Calgary, Alberta, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2026,7,9]]},"reference":[{"key":"e_1_3_3_1_2_2","doi-asserted-by":"crossref","unstructured":"Khaled Albusays Pernille Bjorn Laura Dabbish Denae Ford Emerson Murphy-Hill Alexander Serebrenik and Margaret-Anne Storey. 2021. The diversity crisis in software development. IEEE Software 38 2 (2021) 19\u201325.","DOI":"10.1109\/MS.2020.3045817"},{"key":"e_1_3_3_1_3_2","doi-asserted-by":"crossref","unstructured":"Margaret Bearman Claire Palermo Louise\u00a0M Allen and Brett Williams. 2015. Learning empathy through simulation: a systematic literature review. Simulation in healthcare 10 5 (2015) 308\u2013319.","DOI":"10.1097\/SIH.0000000000000113"},{"key":"e_1_3_3_1_4_2","unstructured":"Lidiany Cerqueira Jo\u00e3o\u00a0Pedro Bastos Danilo Neves Glauco Carneiro Rodrigo Spinola S\u00e1vio Freire Jose Santos and Manoel Mendon\u00e7a. [n. d.]. Exploring Empathy in Software Engineering: Insights from a Grey Literature Analysis of Practitioners\u2019 Perspectives. ACM Transactions on Software Engineering and Methodology ([n. d.])."},{"key":"e_1_3_3_1_5_2","doi-asserted-by":"publisher","DOI":"10.1145\/3613372.3613407"},{"key":"e_1_3_3_1_6_2","doi-asserted-by":"crossref","unstructured":"Lidiany Cerqueira S\u00e1vio Freire Danilo\u00a0Ferreira Neves Jo\u00e3o Pedro\u00a0Silva Bastos Beatriz Santana Rodrigo Sp\u00ednola Manoel Mendon\u00e7a and Jos\u00e9 Amancio\u00a0Macedo Santos. 2024. Empathy and its effects on software practitioners\u2019 well-being and mental health. IEEE Software 41 4 (2024) 95\u2013104.","DOI":"10.1109\/MS.2024.3377897"},{"key":"e_1_3_3_1_7_2","unstructured":"Tony Clear. 2024. Software Developers and Collective Empathy\u2014Can They Be Disposed to Care? A Transformative Model for Open Access (2024) 6."},{"key":"e_1_3_3_1_8_2","doi-asserted-by":"publisher","DOI":"10.1109\/ESEM.2011.36"},{"key":"e_1_3_3_1_9_2","doi-asserted-by":"crossref","unstructured":"Carol\u00a0M Davis. 1990. What is empathy and can empathy be taught? Physical therapy 70 11 (1990) 707\u2013711.","DOI":"10.1093\/ptj\/70.11.707"},{"key":"e_1_3_3_1_10_2","doi-asserted-by":"publisher","DOI":"10.1109\/REW61692.2024.00017"},{"key":"e_1_3_3_1_11_2","doi-asserted-by":"crossref","unstructured":"Kezia Devathasan Nowshin\u00a0Nawar Arony Emerson Murphy-Hill and Daniela Damian. 2025. Empathy self-determination and motivation: moderating diversity for enhanced performance in software development teams. Empirical Software Engineering 30 3 (2025) 82.","DOI":"10.1007\/s10664-025-10632-2"},{"key":"e_1_3_3_1_12_2","doi-asserted-by":"publisher","DOI":"10.1109\/SBES.2015.14"},{"key":"e_1_3_3_1_13_2","doi-asserted-by":"crossref","unstructured":"Eliza Gates and Jen\u00a0Scott Curwood. 2023. A world beyond self: Empathy and pedagogy during times of global crisis. The Australian Journal of Language and Literacy 46 2 (2023) 195\u2013209.","DOI":"10.1007\/s44020-023-00038-2"},{"key":"e_1_3_3_1_14_2","doi-asserted-by":"publisher","DOI":"10.4324\/9781351033909-14"},{"key":"e_1_3_3_1_15_2","doi-asserted-by":"crossref","unstructured":"Hashini Gunatilake John Grundy Rashina Hoda and Ingo Mueller. 2024. Enablers and barriers of empathy in software developer and user interactions: a mixed methods case study. ACM Transactions on Software Engineering and Methodology 33 4 (2024) 1\u201341.","DOI":"10.1145\/3641849"},{"key":"e_1_3_3_1_16_2","doi-asserted-by":"crossref","unstructured":"Hashini Gunatilake John Grundy Ingo Mueller and Rashina Hoda. 2023. Empathy models and software engineering\u2014A preliminary analysis and taxonomy. Journal of Systems and Software 203 (2023) 111747.","DOI":"10.1016\/j.jss.2023.111747"},{"key":"e_1_3_3_1_17_2","doi-asserted-by":"crossref","unstructured":"Jing\u00a0L Han and Theodore\u00a0N Pappas. 2018. A review of empathy its importance and its teaching in surgical training. Journal of surgical education 75 1 (2018) 88\u201394.","DOI":"10.1016\/j.jsurg.2017.06.035"},{"key":"e_1_3_3_1_18_2","doi-asserted-by":"publisher","DOI":"10.18260\/1-2--21278"},{"key":"e_1_3_3_1_19_2","doi-asserted-by":"crossref","unstructured":"David Jeffrey and Robert Downie. 2016. Empathy\u2013can it be taught? Journal of the Royal College of Physicians of Edinburgh 46 2 (2016) 107\u2013112.","DOI":"10.4997\/jrcpe.2016.210"},{"key":"e_1_3_3_1_20_2","doi-asserted-by":"crossref","unstructured":"Kevin\u00a0J Kelley and Mary\u00a0F Kelley. 2013. Teaching empathy and other compassion-based communication skills. Journal for nurses in professional development 29 6 (2013) 321\u2013324.","DOI":"10.1097\/01.NND.0000436794.24434.90"},{"key":"e_1_3_3_1_21_2","doi-asserted-by":"publisher","DOI":"10.1109\/CSEET49119.2020.9206201"},{"key":"e_1_3_3_1_22_2","doi-asserted-by":"crossref","unstructured":"Barbara Kitchenham O\u00a0Pearl Brereton David Budgen Mark Turner John Bailey and Stephen Linkman. 2009. Systematic literature reviews in software engineering\u2013a systematic literature review. Information and software technology 51 1 (2009) 7\u201315.","DOI":"10.1016\/j.infsof.2008.09.009"},{"key":"e_1_3_3_1_23_2","first-page":"151","volume-title":"2025 IEEE\/ACM 47th International Conference on Software Engineering: Software Engineering in Society (ICSE-SEIS)","author":"Le\u00e7a Matheus De\u00a0Morais","year":"2025","unstructured":"Matheus De\u00a0Morais Le\u00e7a and Ronnie De\u00a0Souza Santos. 2025. Curious, critical thinker, empathetic, and ethically responsible: Essential soft skills for data scientists in software engineering. In 2025 IEEE\/ACM 47th International Conference on Software Engineering: Software Engineering in Society (ICSE-SEIS). IEEE, 151\u2013162."},{"key":"e_1_3_3_1_24_2","doi-asserted-by":"publisher","DOI":"10.1109\/ESPRE.2018.00008"},{"key":"e_1_3_3_1_25_2","doi-asserted-by":"publisher","DOI":"10.1109\/ICSE-SEIP66354.2025.00032"},{"key":"e_1_3_3_1_26_2","unstructured":"Gerardo Matturro Florencia Raschetti and Carina Font\u00e1n. 2019. A systematic mapping study on soft skills in software engineering. J. Univers. Comput. Sci. 25 1 (2019) 16\u201341."},{"key":"e_1_3_3_1_27_2","doi-asserted-by":"crossref","unstructured":"Clinton\u00a0R Meek. 1957. An experiment in teaching empathy. The Journal of Educational Sociology 31 2 (1957) 107\u2013110.","DOI":"10.2307\/2264476"},{"key":"e_1_3_3_1_28_2","unstructured":"Paul Ralph Nauman\u00a0bin Ali Sebastian Baltes Domenico Bianculli Jessica Diaz Yvonne Dittrich Neil Ernst Michael Felderer Robert Feldt Antonio Filieri et\u00a0al. 2020. Empirical standards for software engineering research. arXiv preprint arXiv:https:\/\/arXiv.org\/abs\/2010.03525 (2020)."},{"key":"e_1_3_3_1_29_2","doi-asserted-by":"crossref","unstructured":"Kathy\u00a0A Stepien and Amy Baernstein. 2006. Educating for empathy: a review. Journal of general internal medicine 21 5 (2006) 524\u2013530.","DOI":"10.1111\/j.1525-1497.2006.00443.x"},{"key":"e_1_3_3_1_30_2","unstructured":"Frederick Thompson. 1983. Empathy: an aim and a skill to be developed. Teaching History (1983) 22\u201326."},{"key":"e_1_3_3_1_31_2","unstructured":"Shahron\u00a0Williams van Rooij. 2012. based personas: Teaching empathy in professional education. Journal of Effective Teaching 12 3 (2012) 77\u201386."}],"event":{"name":"CHASE'26: 19th International Conference on Cooperative and Human Aspects of Software Engineering","location":"Rio de Janeiro Brazil","acronym":"CHASE'26","sponsor":["SIGSOFT ACM Special Interest Group on Software Engineering"]},"container-title":["Proceedings of the 19th International Conference on Cooperative and Human Aspects of Software Engineering"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3794860.3794898","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,7,9]],"date-time":"2026-07-09T10:49:29Z","timestamp":1783594169000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3794860.3794898"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,4,12]]},"references-count":30,"alternative-id":["10.1145\/3794860.3794898","10.1145\/3794860"],"URL":"https:\/\/doi.org\/10.1145\/3794860.3794898","relation":{},"subject":[],"published":{"date-parts":[[2026,4,12]]},"assertion":[{"value":"2026-07-09","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}