{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,20]],"date-time":"2026-05-20T09:05:16Z","timestamp":1779267916049,"version":"3.51.4"},"publisher-location":"New York, NY, USA","reference-count":27,"publisher":"ACM","license":[{"start":{"date-parts":[[2026,5,25]],"date-time":"2026-05-25T00:00:00Z","timestamp":1779667200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/legalcode"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2026,5,26]]},"DOI":"10.1145\/3795766.3799774","type":"proceedings-article","created":{"date-parts":[[2026,5,20]],"date-time":"2026-05-20T07:50:03Z","timestamp":1779263403000},"page":"332-337","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Analysing Logs of LLM-Based Counselling-Style Conversation Agents: A Perspective from NLP"],"prefix":"10.1145","author":[{"ORCID":"https:\/\/orcid.org\/0009-0009-7921-4741","authenticated-orcid":false,"given":"Chengqian","family":"Wang","sequence":"first","affiliation":[{"name":"University College Dublin, Dublin, Ireland"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7748-2050","authenticated-orcid":false,"given":"Arjumand","family":"Younus","sequence":"additional","affiliation":[{"name":"University College Dublin, Dublin, Leinster, Ireland"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8788-466X","authenticated-orcid":false,"given":"Kalpana","family":"Shankar","sequence":"additional","affiliation":[{"name":"University College Dublin, Dublin, Ireland"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2026,5,25]]},"reference":[{"key":"e_1_3_3_2_2_2","doi-asserted-by":"crossref","unstructured":"Tim Althoff Kevin Clark and Jure Leskovec. 2016. Large-scale analysis of counseling conversations: An application of natural language processing to mental health. Transactions of the Association for Computational Linguistics 4 (2016) 463\u2013476.","DOI":"10.1162\/tacl_a_00111"},{"key":"e_1_3_3_2_3_2","doi-asserted-by":"crossref","unstructured":"Lois Biener and David\u00a0B Abrams. 1991. The Contemplation Ladder: validation of a measure of readiness to consider smoking cessation. Health psychology 10 5 (1991) 360.","DOI":"10.1037\/0278-6133.10.5.360"},{"key":"e_1_3_3_2_4_2","doi-asserted-by":"crossref","unstructured":"Trevor\u00a0A Craney and James\u00a0G Surles. 2002. Model-dependent variance inflation factor cutoff values. Quality engineering 14 3 (2002) 391\u2013403.","DOI":"10.1081\/QEN-120001878"},{"key":"e_1_3_3_2_5_2","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858535"},{"key":"e_1_3_3_2_6_2","doi-asserted-by":"crossref","unstructured":"Amy\u00a0L Gonzales Jeffrey\u00a0T Hancock and James\u00a0W Pennebaker. 2010. Language style matching as a predictor of social dynamics in small groups. Communication Research 37 1 (2010) 3\u201319.","DOI":"10.1177\/0093650209351468"},{"key":"e_1_3_3_2_7_2","doi-asserted-by":"crossref","unstructured":"Linwei He Erkan Basar Reinout\u00a0W Wiers Marjolijn\u00a0L Antheunis and Emiel Krahmer. 2022. Can chatbots help to motivate smoking cessation? A study on the effectiveness of motivational interviewing on engagement and therapeutic alliance. BMC Public Health 22 1 (2022) 726.","DOI":"10.1186\/s12889-022-13115-x"},{"key":"e_1_3_3_2_8_2","doi-asserted-by":"crossref","unstructured":"Marianne Holdener Alain Gut Alfred Angerer et\u00a0al. 2020. Applicability of the user engagement scale to mobile health: a survey-based quantitative study. JMIR mHealth and uHealth 8 1 (2020) e13244.","DOI":"10.2196\/13244"},{"key":"e_1_3_3_2_9_2","doi-asserted-by":"crossref","unstructured":"Linda\u00a0D Hollebeek Choukri Menidjel Marko Sarstedt Johan Jansson and Sigitas Urbonavicius. 2024. Engaging consumers through artificially intelligent technologies: Systematic review conceptual model and further research. Psychology & Marketing 41 4 (2024) 880\u2013898.","DOI":"10.1002\/mar.21957"},{"key":"e_1_3_3_2_10_2","first-page":"1311","volume-title":"Proceedings of the AAAI\/ACM Conference on AI, Ethics, and Society","volume":"8","author":"Iftikhar Zainab","year":"2025","unstructured":"Zainab Iftikhar, Amy Xiao, Sean Ransom, Jeff Huang, and Harini Suresh. 2025. How LLM Counselors Violate Ethical Standards in Mental Health Practice: A Practitioner-Informed Framework. In Proceedings of the AAAI\/ACM Conference on AI, Ethics, and Society , Vol.\u00a08. 1311\u20131323."},{"key":"e_1_3_3_2_11_2","doi-asserted-by":"crossref","unstructured":"Linnea Laestadius Andrea Bishop Michael Gonzalez Diana Illen\u010d\u00edk and Celeste Campos-Castillo. 2024. Too human and not human enough: A grounded theory analysis of mental health harms from emotional dependence on the social chatbot Replika. New Media & Society 26 10 (2024) 5923\u20135941.","DOI":"10.1177\/14614448221142007"},{"key":"e_1_3_3_2_12_2","doi-asserted-by":"crossref","unstructured":"Michael\u00a0B Madson Richard\u00a0S Mohn Julie\u00a0A Schumacher and Alicia\u00a0S Landry. 2015. Measuring client experiences of motivational interviewing during a lifestyle intervention. Measurement and Evaluation in Counseling and Development 48 2 (2015) 140\u2013151.","DOI":"10.1177\/0748175614544687"},{"key":"e_1_3_3_2_13_2","doi-asserted-by":"crossref","unstructured":"Michael\u00a0B Madson Margo\u00a0C Villarosa Julie\u00a0A Schumacher and Richard\u00a0S Mohn. 2016. Evaluating the validity of the client evaluation of motivational interviewing scale in a brief motivational intervention for college student drinkers. Journal of substance abuse treatment 65 (2016) 51\u201357.","DOI":"10.1016\/j.jsat.2016.02.001"},{"key":"e_1_3_3_2_14_2","doi-asserted-by":"publisher","DOI":"10.3115\/v1\/P14-5010"},{"key":"e_1_3_3_2_15_2","doi-asserted-by":"publisher","DOI":"10.1145\/3627508.3638330"},{"key":"e_1_3_3_2_16_2","doi-asserted-by":"crossref","unstructured":"Tala Mirzaei Leila Amini and Pouyan Esmaeilzadeh. 2024. Clinician voices on ethics of LLM integration in healthcare: a thematic analysis of ethical concerns and implications. BMC Medical Informatics and Decision Making 24 1 (2024) 250.","DOI":"10.1186\/s12911-024-02656-3"},{"key":"e_1_3_3_2_17_2","doi-asserted-by":"crossref","unstructured":"Osvaldo\u00a0F Morera Timothy\u00a0P Johnson Sally Freels Jennifer Parsons Kathleen\u00a0S Crittenden Brian\u00a0R Flay and Richard\u00a0B Warnecke. 1998. The measure of stage of readiness to change: Some psychometric considerations. Psychological Assessment 10 2 (1998) 182.","DOI":"10.1037\/\/1040-3590.10.2.182"},{"key":"e_1_3_3_2_18_2","doi-asserted-by":"crossref","unstructured":"Kayley Moylan and Kevin Doherty. 2025. Expert and Interdisciplinary Analysis of AI-Driven Chatbots for Mental Health Support: Mixed Methods Study. Journal of Medical Internet Research 27 (2025) e67114.","DOI":"10.2196\/67114"},{"key":"e_1_3_3_2_19_2","doi-asserted-by":"crossref","unstructured":"Heather\u00a0L O\u2019Brien Paul Cairns and Mark Hall. 2018. A practical approach to measuring user engagement with the refined user engagement scale (UES) and new UES short form. International Journal of Human-Computer Studies 112 (2018) 28\u201339.","DOI":"10.1016\/j.ijhcs.2018.01.004"},{"key":"e_1_3_3_2_20_2","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/P19-1088"},{"key":"e_1_3_3_2_21_2","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/2024.naacl-long.164"},{"key":"e_1_3_3_2_22_2","doi-asserted-by":"publisher","DOI":"10.1145\/3613904.3642761"},{"key":"e_1_3_3_2_23_2","doi-asserted-by":"crossref","unstructured":"Marita Skjuve Asbj\u00f8rn F\u00f8lstad Knut\u00a0Inge Fostervold and Petter\u00a0Bae Brandtzaeg. 2021. My chatbot companion-a study of human-chatbot relationships. International Journal of Human-Computer Studies 149 (2021) 102601.","DOI":"10.1016\/j.ijhcs.2021.102601"},{"key":"e_1_3_3_2_24_2","doi-asserted-by":"crossref","unstructured":"James\u00a0D Slavet LAR Stein Suzanne\u00a0M Colby Nancy\u00a0P Barnett Peter\u00a0M Monti Charles Golembeske\u00a0Jr and Rebecca Lebeau-Craven. 2006. The Marijuana Ladder: Measuring motivation to change marijuana use in incarcerated adolescents. Drug and Alcohol Dependence 83 1 (2006) 42\u201348.","DOI":"10.1016\/j.drugalcdep.2005.10.007"},{"key":"e_1_3_3_2_25_2","doi-asserted-by":"crossref","unstructured":"Weichuan Wang Zhaoyi Li Defu Lian Chen Ma Linqi Song and Ying Wei. 2024. Mitigating the language mismatch and repetition issues in llm-based machine translation via model editing. arXiv preprint arXiv:https:\/\/arXiv.org\/abs\/2410.07054 (2024).","DOI":"10.18653\/v1\/2024.emnlp-main.879"},{"key":"e_1_3_3_2_26_2","doi-asserted-by":"crossref","unstructured":"Tianling Xie Iryna Pentina and Tyler Hancock. 2023. Friend mentor lover: does chatbot engagement lead to psychological dependence? Journal of service Management 34 4 (2023) 806\u2013828.","DOI":"10.1108\/JOSM-02-2022-0072"},{"key":"e_1_3_3_2_27_2","doi-asserted-by":"crossref","unstructured":"Junchi Yao Shu Yang Jianhua Xu Lijie Hu Mengdi Li and Di Wang. 2025. Understanding the repeat curse in large language models from a feature perspective. arXiv preprint arXiv:https:\/\/arXiv.org\/abs\/2504.14218 (2025).","DOI":"10.18653\/v1\/2025.findings-acl.406"},{"key":"e_1_3_3_2_28_2","doi-asserted-by":"publisher","DOI":"10.1145\/3706598.3713429"}],"event":{"name":"WebSci '26: 18th ACM Web Science Conference 2026","location":"Braunschweig Germany","acronym":"WebSci '26","sponsor":["SIGWEB ACM Special Interest Group on Hypertext, Hypermedia, and Web"]},"container-title":["Proceedings of the 18th ACM Web Science Conference 2026"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3795766.3799774","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,5,20]],"date-time":"2026-05-20T08:05:23Z","timestamp":1779264323000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3795766.3799774"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,5,25]]},"references-count":27,"alternative-id":["10.1145\/3795766.3799774","10.1145\/3795766"],"URL":"https:\/\/doi.org\/10.1145\/3795766.3799774","relation":{},"subject":[],"published":{"date-parts":[[2026,5,25]]},"assertion":[{"value":"2026-05-25","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}