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From 2013 until the fourth quarter of 2020, China has had the highest number of Internet users in the world. Public access to information in the health care business in China is mostly through the Internet. In the healthcare business, high-quality information services are the fundamental obstacle because of their importance and effect on human lives. This article uses Chinese hospitals as a case study, covering assessment system development and empirical research. A total of 217 questionnaires were issued, 212 of which were valid, and the effective rate was 97.6 percent. The outcomes of the research show that the extensive epidemiological information services of the hospital website during an epidemic outbreak have a significant influence on the public\u2019s use of the hospital website. Secondly, high-quality epidemic-related information services are critical to enhancing website information services during outbreaks. Finally, in the epidemic, the high-quality service of the hospital\u2019s website has a greater impact on the worth of information in comparison to the content of information service.<\/jats:p>","DOI":"10.1155\/2021\/3283481","type":"journal-article","created":{"date-parts":[[2021,9,25]],"date-time":"2021-09-25T19:35:07Z","timestamp":1632598507000},"page":"1-7","source":"Crossref","is-referenced-by-count":2,"title":["Factors Influencing the Information Service Quality of the Online Website of Hospitals in China"],"prefix":"10.1155","volume":"2021","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-9344-8581","authenticated-orcid":true,"given":"Lei","family":"Jiao","sequence":"first","affiliation":[{"name":"Business College, Taizhou University, Taizhou, Zhejiang 318000, China"}]},{"given":"Yiping","family":"Wang","sequence":"additional","affiliation":[{"name":"Business College, Taizhou University, Taizhou, Zhejiang 318000, China"}]}],"member":"311","reference":[{"article-title":"Statistical report on internet development in China (the 44th survey report)","year":"2019","author":"China Internet Network Information Center (CNNIC)","key":"1"},{"article-title":"Statement on the second meeting of the International Health Regulations (2005) Emergency Committee regarding the outbreak of novel coronavirus (2019-nCoV)","year":"2020","author":"World Health Organization (Who)","key":"2"},{"article-title":"Coronavirus COVID-19 global cases by the center for systems science and engineering (CSSE) at Johns Hopkins University (JHU)","year":"2020","author":"Johns Hopkins University (Jhu)","key":"3"},{"article-title":"How to protect yourself & others. 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