{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,3]],"date-time":"2026-03-03T19:09:49Z","timestamp":1772564989322,"version":"3.50.1"},"reference-count":19,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2021,8,17]],"date-time":"2021-08-17T00:00:00Z","timestamp":1629158400000},"content-version":"vor","delay-in-days":228,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100003995","name":"Natural Science Foundation of Anhui Province","doi-asserted-by":"publisher","award":["1908085MG233"],"award-info":[{"award-number":["1908085MG233"]}],"id":[{"id":"10.13039\/501100003995","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100010814","name":"Anhui Provincial Department of Education","doi-asserted-by":"publisher","award":["2020jsk1341"],"award-info":[{"award-number":["2020jsk1341"]}],"id":[{"id":"10.13039\/501100010814","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100010814","name":"Anhui Provincial Department of Education","doi-asserted-by":"publisher","award":["2020wyxm108"],"award-info":[{"award-number":["2020wyxm108"]}],"id":[{"id":"10.13039\/501100010814","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Complexity"],"published-print":{"date-parts":[[2021,1]]},"abstract":"<jats:p>There are disputes on the legal acceptance of occupational claims and the risk of occupational claim spoiling business environment is skyrocketing. How to manage the risk of occupational claims in the business environment is the subject of urgent research, especially COVID\u201019 is ravaging the world and the risk of economic crisis is increasing dramatically. In this study, we collected 1784 cases of food occupational claims from the Chinese legal documents website. Using Excel, Review Manager 5.0 and SPSS 19.0, the number of cases prosecuted as \u201cconsumers\u201d were obtained by means of textual analysis, and the development process was directly influenced by occupational claims, with 2017 as a great value point (watershed); the rate of losing occupational claim cases has been climbing since 2018; and the risk of losing occupational claims is higher than that of true meaningful consumer advocacy cases (<jats:italic>Z<\/jats:italic>\u2009=\u20096.99, <jats:italic>p<\/jats:italic>\u2009&lt;\u20090.001), and in 2019, the risk of losing a case was 33.34 times higher than that of an ordinary consumer. The proportion of occupational claims in the total number of food safety disputes is positively correlated with official protective behavior; the failure rate of occupational claims is positively correlated with official regulatory behavior. The results show that occupational claims are being reexamined by society; the continued rise in the number of unsuccessful occupational claims cases indicates a lack of regulatory guidance for their profit\u2010making behavior, the existence of malicious reporting complaints against business behavior, damage to the business environment, and a certain lack of legality. Therefore, it is proposed that laws and regulations should be in line with international standards, highlight the legal thinking and the concept of the rule of law, return to the original legislative intent, and build a five\u2010in\u2010one mechanism of \u201cconsumers, operators, media, government, and justice\u201d to coordinate the management of occupational claims, crack down on occupational claims, and contribute to the creation of a good business environment.<\/jats:p>","DOI":"10.1155\/2021\/6320387","type":"journal-article","created":{"date-parts":[[2021,8,17]],"date-time":"2021-08-17T18:22:09Z","timestamp":1629224529000},"update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":5,"title":["Research on Business Environment Risk Governance Based on Occupational Claims: 1784 Cases of Food Safety Disputes"],"prefix":"10.1155","volume":"2021","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8185-0802","authenticated-orcid":false,"given":"Jiangjie","family":"Sun","sequence":"first","affiliation":[]},{"given":"Yufei","family":"Gao","sequence":"additional","affiliation":[]},{"given":"Xueli","family":"Jiang","sequence":"additional","affiliation":[]},{"given":"Yan","family":"Li","sequence":"additional","affiliation":[]},{"given":"Mengyao","family":"Yang","sequence":"additional","affiliation":[]},{"given":"Ziyan","family":"Zhao","sequence":"additional","affiliation":[]},{"given":"Hangzhou","family":"Yang","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2703-4262","authenticated-orcid":false,"given":"Jinliang","family":"You","sequence":"additional","affiliation":[]}],"member":"311","published-online":{"date-parts":[[2021,8,17]]},"reference":[{"key":"e_1_2_9_1_2","first-page":"341","article-title":"Legal regulation of professional anti-counterfeiting in the field of food","volume":"39","author":"Yin H.","year":"2018","journal-title":"Food Science"},{"key":"e_1_2_9_2_2","doi-asserted-by":"publisher","DOI":"10.1111\/ijcs.12010"},{"key":"e_1_2_9_3_2","first-page":"1","volume-title":"An Introduction to German Civil and Commercial Law","author":"Dannemann G.","year":"1993"},{"key":"e_1_2_9_4_2","first-page":"2","volume-title":"Punitive Damages","author":"John J.","year":"2000"},{"key":"e_1_2_9_5_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.foodcont.2020.107157"},{"key":"e_1_2_9_6_2","first-page":"68","article-title":"Dimension of resolving administrative punishment disputes in the new \u2019Food Safety Law","volume":"35","author":"An Y.","year":"2019","journal-title":"Food & Machinery"},{"key":"e_1_2_9_7_2","first-page":"13","volume-title":"The Cause, Legeal Limit and Countermeasures of Buying Fake Products on Purpose","author":"Cai Y.","year":"2017"},{"key":"e_1_2_9_8_2","first-page":"13","article-title":"Reestablishment of punitive compensation system for food safety","volume":"0","author":"Wang J.","year":"2012","journal-title":"Social Science of Beijing"},{"key":"e_1_2_9_9_2","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0207394"},{"key":"e_1_2_9_10_2","doi-asserted-by":"publisher","DOI":"10.1155\/2020\/2145029"},{"key":"e_1_2_9_11_2","doi-asserted-by":"publisher","DOI":"10.1088\/1742-6596\/1437\/1\/012100"},{"key":"e_1_2_9_12_2","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0228152"},{"key":"e_1_2_9_13_2","doi-asserted-by":"publisher","DOI":"10.1111\/jdv.16140"},{"key":"e_1_2_9_14_2","doi-asserted-by":"publisher","DOI":"10.1088\/1742-6596\/1648\/2\/022032"},{"key":"e_1_2_9_15_2","doi-asserted-by":"publisher","DOI":"10.14232\/analecta.2015.1.25-30"},{"key":"e_1_2_9_16_2","first-page":"44","article-title":"New countermeasures and thoughts on the issue of regulating occupational claims in Shanghai","volume":"21","author":"Su M.","year":"2020","journal-title":"Business Economic 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