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Recently, online reviews are widely available on e-commerce platforms to express customers\u2019 experience of products. When ranking alternative products based on online reviews, how to make full use of the information in online reviews to represent the sentiment analysis results of online reviews is an important prerequisite for decision analysis. To this end, we propose a method for measuring the time utility and support utility of online reviews. Then a method for representing the sentiment analysis results of online reviews in the form of linguistic distribution is proposed. In addition, in view of the attributes and their weights being unknown, we propose a method for extracting product attributes from online reviews by using the Term Frequency-Inverse Document Frequency (TF-IDF) algorithm; and the objective weights of attributes are determined through the Criteria Importance through Intercriteria Correlation (CRITIC) method. Additionally, in order to highlight the differences between the alternatives, the roulette wheel selection algorithm is first used to randomly select product attributes. Then the alternative products can be ranked by the extended Multi-Attributive Border Approximation area Comparison (MABAC) method with mixed information. Finally, we illustrate the applicability of the proposed method through a case study of selecting a 5G mobile phone and simulation experiment.<\/jats:p>","DOI":"10.1155\/2021\/9656315","type":"journal-article","created":{"date-parts":[[2021,9,3]],"date-time":"2021-09-03T18:50:32Z","timestamp":1630695032000},"page":"1-16","source":"Crossref","is-referenced-by-count":7,"title":["A Method of Product Selection Based on Online Reviews"],"prefix":"10.1155","volume":"2021","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-6252-2195","authenticated-orcid":true,"given":"Xia","family":"Liang","sequence":"first","affiliation":[{"name":"School of Management Science and Engineering, Shandong University of Finance and Economics, Jinan 250014, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jie","family":"Guo","sequence":"additional","affiliation":[{"name":"School of Management Science and Engineering, Shandong University of Finance and Economics, Jinan 250014, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4704-5578","authenticated-orcid":true,"given":"Yan","family":"Sun","sequence":"additional","affiliation":[{"name":"School of Management Science and Engineering, Shandong University of Finance and Economics, Jinan 250014, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Xiaoxiao","family":"Liu","sequence":"additional","affiliation":[{"name":"Faculty of Business, City University of Macau, Macau 999078, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","reference":[{"key":"1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2010.02.002"},{"key":"2","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2015.07.018"},{"key":"3","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2016.01.004"},{"issue":"4","key":"4","doi-asserted-by":"crossref","first-page":"1425","DOI":"10.1016\/j.ipm.2018.04.003","article-title":"Examining the relationship between specific negative emotions and the perceived helpfulness of online reviews","volume":"56","author":"R. 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