{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,24]],"date-time":"2026-09-24T14:33:27Z","timestamp":1790260407596,"version":"4.1.0"},"reference-count":25,"publisher":"Wiley","license":[{"start":{"date-parts":[[2023,8,24]],"date-time":"2023-08-24T00:00:00Z","timestamp":1692835200000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"Wachamo University"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Journal of Pregnancy"],"published-print":{"date-parts":[[2023,8,24]]},"abstract":"<jats:p>Background. Patient satisfaction is an important aspect of the quality of care in the inpatient setting. In neonatal intensive care units, parents\u2019 satisfaction and their experiences are fundamental to assessing clinical practice and improving the quality of care delivered to infants. Hence then, it reduces infant mortality rates globally. In Ethiopia, few studies address the level of parental satisfaction towards care given at neonatal intensive care unit and no single study was done in the study area. Therefore, this study is aimed at assessing parental satisfaction towards care given at neonatal intensive care unit and associated factors in comprehensive and referral hospitals of southern Ethiopia. Methods. An institutional-based cross-sectional study was conducted among 401 parents who visited neonatal intensive care from March 28 to April 28, 2022. The data were assorted via a structured interviewer-administered questionnaire using ODK collect version and exported to SPSS window version 25 for further cleaning and analysis. Bivariate and multivariate logistic regressions were used to identify factors associated with parental satisfaction with care given at the neonatal intensive care unit. The adjusted odds ratio with 95% CI was used to show the strength of the association, and a <jats:inline-formula>\n                     <a:math xmlns:a=\"http:\/\/www.w3.org\/1998\/Math\/MathML\" id=\"M1\">\n                        <a:mi>P<\/a:mi>\n                     <\/a:math>\n                  <\/jats:inline-formula> value &lt; 0.05 was used to declare the cutoff point to determine the level of significance. Results. In this study, 63% (95% CI: 58%, 68%) of the parents were satisfied with the care given at the neonatal intensive care unit. Factors associated with parental satisfaction towards care given at neonatal intensive care unit were parents with no formal education (AOR: 0.15; 95% CI: 0.07-0.31), availability of necessary information using direction indicator (AOR: 3.14; 95% CI: 1.85-5.31), and availability of enough chairs in waiting area (AOR: 3.26; 95% CI: 1.81-5.87). Conclusion. Nearly two-thirds of the parents were satisfied with the care given at the neonatal intensive care unit. The availability of enough chairs in the waiting area and the creation of direction indicators are key issues to improve parental satisfaction towards their neonatal care.<\/jats:p>","DOI":"10.1155\/2023\/3338929","type":"journal-article","created":{"date-parts":[[2023,8,24]],"date-time":"2023-08-24T16:08:35Z","timestamp":1692893315000},"page":"1-9","source":"Crossref","is-referenced-by-count":11,"title":["Parental Satisfaction towards Care Given at Neonatal Intensive Care Unit and Associated Factors in Comprehensive and Referral Hospitals of Southern Ethiopia"],"prefix":"10.1155","volume":"2023","author":[{"given":"Eden","family":"Sileshi","sequence":"first","affiliation":[{"name":"Department of Midwifery, College of Medicine and Health Science, Wachemo University, Durame Campus, Durame, Ethiopia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Bedria","family":"Mohammed","sequence":"additional","affiliation":[{"name":"Department of Midwifery, Arbaminch College of Health Science, Arba Minch, Ethiopia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Derese","family":"Eshetu","sequence":"additional","affiliation":[{"name":"Department of Midwifery, College of Health Science, Madawalabu University, Ethiopia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Aster","family":"Dure","sequence":"additional","affiliation":[{"name":"School of Nursing, College of Medicine and Health Sciences, Arba Minch University, Arba Minch, Ethiopia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0583-6635","authenticated-orcid":true,"given":"Agegnehu","family":"Bante","sequence":"additional","affiliation":[{"name":"School of Nursing, College of Medicine and Health Sciences, Arba Minch University, Arba Minch, Ethiopia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4366-4128","authenticated-orcid":true,"given":"Abera","family":"Mersha","sequence":"additional","affiliation":[{"name":"School of Nursing, College of Medicine and Health Sciences, Arba Minch University, Arba Minch, Ethiopia"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4737-9607","authenticated-orcid":true,"given":"Teketel Ermias","family":"Geltore","sequence":"additional","affiliation":[{"name":"Department of Midwifery, College of Medicine and Health Science, Wachemo University, Durame Campus, Durame, Ethiopia"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"311","reference":[{"key":"1","doi-asserted-by":"publisher","DOI":"10.1097\/PCC.0b013e318238b80a"},{"key":"2","doi-asserted-by":"publisher","DOI":"10.1136\/bmjqs-2011-000137"},{"issue":"4","key":"3","doi-asserted-by":"crossref","first-page":"214","DOI":"10.1053\/j.nainr.2012.09.009","article-title":"Growth outcomes of preterm infants in the neonatal intensive care unit: long-term considerations","volume":"12","author":"K. D. Steward","year":"2012","journal-title":"Newborn and Infant Nursing Reviews"},{"key":"4","doi-asserted-by":"publisher","DOI":"10.4172\/2161-1025.1000137"},{"key":"5","doi-asserted-by":"publisher","DOI":"10.7812\/TPP\/12-105"},{"key":"6","article-title":"Newborns: improving survival and well-being","author":"Organization WH"},{"key":"7","doi-asserted-by":"publisher","DOI":"10.1016\/S2214-109X(19)30163-9"},{"key":"8","doi-asserted-by":"publisher","DOI":"10.1136\/bmjpo-2019-000613"},{"key":"9","doi-asserted-by":"publisher","DOI":"10.1186\/s13052-017-0439-8"},{"key":"10","doi-asserted-by":"publisher","DOI":"10.1186\/1471-2431-12-182"},{"key":"11","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijans.2021.100364"},{"key":"12","doi-asserted-by":"publisher","DOI":"10.4103\/mjdrdypu.MJDRDYPU_3_18"},{"key":"13","unstructured":"EndaleH.Parental Satisfaction Concerning Their Neonatal Care and Associated Factors in Selected Governmental Hospital, Addis Ababa, Ethiopia, 2017, [M.S. thesis]2017Addis Ababa University"},{"key":"14","doi-asserted-by":"publisher","DOI":"10.1186\/s12913-018-3854-7"},{"key":"15","doi-asserted-by":"publisher","DOI":"10.1016\/j.jnn.2016.01.005"},{"key":"16","doi-asserted-by":"publisher","DOI":"10.1186\/1471-2318-12-27"},{"key":"17","unstructured":"TesfaG.Parental Satisfaction Concerning Their Child\u2019s Hospital Care and Associated Factors in Black Lion Specialized Hospital, Addis Ababa, Ethiopia, 2015, [Ph.D. thesis]2015Addis Ababa University"},{"key":"18","doi-asserted-by":"publisher","DOI":"10.5897\/JPHE2013.0613"},{"key":"19","doi-asserted-by":"publisher","DOI":"10.1186\/s13104-015-1494-0"},{"key":"20","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijans.2022.100435"},{"key":"21","doi-asserted-by":"publisher","DOI":"10.15406\/mojcr.2017.07.00205"},{"key":"22","doi-asserted-by":"publisher","DOI":"10.11648\/j.ajhr.20140204.21"},{"key":"23","unstructured":"LumumbaP. N.Maternal Satisfaction With Care Provided to Neonates Admitted in New Born Unit at Kenyatta National Hospital, [Ph.D. thesis]2018University of Nairobi"},{"key":"24","doi-asserted-by":"publisher","DOI":"10.2147\/nrr.s176297"},{"issue":"4","key":"25","first-page":"245","article-title":"Survey of parents satisfaction of infants admitted in the NICU","volume":"7","author":"Z. 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