{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,25]],"date-time":"2026-01-25T20:05:04Z","timestamp":1769371504199,"version":"3.49.0"},"reference-count":28,"publisher":"Wiley","license":[{"start":{"date-parts":[[2023,3,27]],"date-time":"2023-03-27T00:00:00Z","timestamp":1679875200000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["International Journal of Reproductive Medicine"],"published-print":{"date-parts":[[2023,3,27]]},"abstract":"<jats:p>Background. Client satisfaction is an important and commonly used indicator for measuring the quality of health care as it affects clinical outcomes, patient retention, and medical malpractice claims. To limit unintended pregnancies and avoid repeated abortions promoting abortion care services is crucial. In Ethiopia, problems related to abortion were neglected, and access to quality abortion care was very limited. Similarly, information related to abortion care service, particularly clients\u2019 satisfaction, and associated factors are limited in the study area that the study will be going to fill. Methods. A facility-based cross-sectional study design was employed on 255 women who came for abortion service in public health facilities of Mojo town and were included consecutively. The data was coded and entered into Epi info version 7 software and exported to SPSS version 20 for analysis. Bivariable and multivariable logistic regression models were applied to identify the associated factors. Model fitness and multicollinearity were checked by using the Hosmer-Lemeshow goodness of fit test and the variance inflation factor (VIF). Adjusted odds ratios and their 95% confidence were reported. Results. A total of 255 study subjects were included in this study with a 100% response rate. The study depicted that 56.5% (95% CI: 51.3, 61.7 of the clients were satisfied with abortion care service. Having college and above educational level (AOR: 0.27; 95% CI: (0.14, 0.95), employee occupation (AOR: 1.86; 95% CI: (1.41, 2.93), medical abortion as a type of uterine evacuation (AOR: 3.93; 95% CI: (1.75, 8.83), and natural method of family planning users (AOR: 0.36; 95% CI: (0.08, 0.60) were factors associated with women\u2019s satisfaction. Conclusion. The overall satisfaction towards abortion care was considerably lower. Waiting time, cleanness of rooms, lack of laboratory service, and availability of service providers are mentioned factors for client dissatisfaction.<\/jats:p>","DOI":"10.1155\/2023\/4726878","type":"journal-article","created":{"date-parts":[[2023,3,28]],"date-time":"2023-03-28T03:05:06Z","timestamp":1679972706000},"page":"1-8","source":"Crossref","is-referenced-by-count":4,"title":["Women\u2019s Satisfaction with Abortion Care and Associated Factors in Public Health Facilities of Mojo Town, East Ethiopia"],"prefix":"10.1155","volume":"2023","author":[{"given":"Tola","family":"Oda","sequence":"first","affiliation":[{"name":"Clinician at Meki Hospital, Oromia Regional State, Eastern Ethiopia, Ethiopia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Midekso","family":"Sento","sequence":"additional","affiliation":[{"name":"Anatomy Course Unit, Biomedical Department, Adama Hospital Medical College, Eastern Ethiopia, Ethiopia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0581-5036","authenticated-orcid":true,"given":"Atoma","family":"Negera","sequence":"additional","affiliation":[{"name":"Nursing Department, Health Science College, Mattu University, Southwest Ethiopia, Ethiopia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"311","reference":[{"key":"1","doi-asserted-by":"publisher","DOI":"10.1111\/j.0011-7315.2004.02570.x"},{"key":"2","first-page":"43","article-title":"Comparison of satisfaction rate about mode of providing medical and nursing care","volume":"3","author":"S. Kohan","year":"2003","journal-title":"Journal of nursing and midwifery Razi."},{"key":"3","doi-asserted-by":"publisher","DOI":"10.1016\/0149-7189(83)90002-2"},{"issue":"2","key":"4","first-page":"34","article-title":"Satisfied patients can spell financial well-being","volume":"45","author":"I. Press","year":"1991","journal-title":"Healthcare Financial Management"},{"key":"5","doi-asserted-by":"publisher","DOI":"10.3310\/hta6320"},{"key":"6","article-title":"COPE for comprehensive abortion care: a toolbook to accompany the COPE handbook","volume-title":"Endanger Health Quality Improvement Series","author":"Endanger Health, Ipas","year":"2009"},{"issue":"4","key":"7","doi-asserted-by":"crossref","DOI":"10.4172\/2327-4972.1000140","article-title":"Assessment of quality and determinant factors of post-abortion care in governmental hospitals of Tigray, Ethiopia, 2013","volume":"3","author":"B. Demtsu","year":"2014","journal-title":"Family Medicine and Medical Science Research"},{"key":"8","volume-title":"Unsafe Abortion\u2014Global and Regional Estimates of the Incidence of Unsafe Abortion and Associated Mortality","author":"WHO","year":"2008","edition":"six ed."},{"key":"9","doi-asserted-by":"publisher","DOI":"10.1080\/17441692.2013.778310"},{"key":"10","doi-asserted-by":"publisher","DOI":"10.2217\/WHE.10.8"},{"key":"11","volume-title":"Ethiopia Demographic and Health Survey 2016: Key Indicators Report","author":"Central Statistical Agency (CSA) [Ethiopia] and ICF","year":"2016"},{"key":"12","volume-title":"Responding to Unsafe Abortion in Ethiopia: A Facility-Based Assessment of Post Abortion Care Services in Public Health Sector in Ethiopia","author":"G. Hailemichael","year":"2002"},{"key":"13","volume-title":"Monitoring safe abortion care service provision in Tigray, Ethiopia: report of a baseline assessment in public-sector facilities","author":"K. Otsea","year":"2007"},{"key":"14","doi-asserted-by":"publisher","DOI":"10.2307\/1966906"},{"issue":"3","key":"15","first-page":"115","article-title":"A six-year review of maternal mortality in a teaching hospital in Addis Ababa","volume":"26","author":"S. Yoseph","year":"1988","journal-title":"Ethiopian Medical Journal"},{"key":"16","doi-asserted-by":"publisher","DOI":"10.1186\/1742-4755-10-35"},{"key":"17","volume-title":"Safe Abortion: Technical and Policy Guidance for Health Systems","author":"WHO","year":"2012"},{"issue":"30","key":"18","first-page":"137","article-title":"Assessment of quality of PAC in government hospitals in Addis Ababa","volume":"43","author":"M. Yilma","year":"2004","journal-title":"Ethiopian Medical Journal"},{"key":"19","doi-asserted-by":"publisher","DOI":"10.1363\/ipsrh.36.006.10"},{"key":"20","doi-asserted-by":"publisher","DOI":"10.4314\/ejhd.v22i1.10059"},{"issue":"2","key":"21","first-page":"67","article-title":"Client satisfaction with abortion service and associated factors among clients visiting health facilities in Jimma town, Jimma, south west, Ethiopia","volume":"24","author":"S. B. Kitila","year":"2016","journal-title":"Quality in Primary Care"},{"key":"22","doi-asserted-by":"publisher","DOI":"10.1186\/s12978-016-0259-0"},{"key":"23","doi-asserted-by":"publisher","DOI":"10.1186\/s13690-022-00897-0"},{"key":"24","volume-title":"Sharing Responsibility: Women, Society and Abortion Worldwide","author":"The Alan Guttmacher Institute (AGI)","year":"2009"},{"key":"25","doi-asserted-by":"publisher","DOI":"10.1016\/S0968-8080(01)90006-0"},{"key":"26","doi-asserted-by":"publisher","DOI":"10.1016\/j.pain.2009.10.023"},{"key":"27","volume-title":"Unsafe abortion in Ethiopia monitoring progress with the safe abortion care\/SAC\/model in Tigray","author":"Ipas","year":"2009"},{"issue":"4","key":"28","first-page":"5","article-title":"Safe abortion care, utilization of post abortion contraception and associated factors, Jimma Ethiopia","volume":"4","author":"E. K. Erko","year":"2016","journal-title":"Journal of Women's Health Care"}],"container-title":["International Journal of Reproductive Medicine"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/downloads.hindawi.com\/journals\/ijrmed\/2023\/4726878.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/downloads.hindawi.com\/journals\/ijrmed\/2023\/4726878.xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/downloads.hindawi.com\/journals\/ijrmed\/2023\/4726878.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,3,28]],"date-time":"2023-03-28T03:05:26Z","timestamp":1679972726000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.hindawi.com\/journals\/ijrmed\/2023\/4726878\/"}},"subtitle":[],"editor":[{"given":"Vikas","family":"Roy","sequence":"additional","affiliation":[],"role":[{"role":"editor","vocabulary":"crossref"}]}],"short-title":[],"issued":{"date-parts":[[2023,3,27]]},"references-count":28,"alternative-id":["4726878","4726878"],"URL":"https:\/\/doi.org\/10.1155\/2023\/4726878","relation":{},"ISSN":["2314-5757","2356-7104"],"issn-type":[{"value":"2314-5757","type":"electronic"},{"value":"2356-7104","type":"print"}],"subject":[],"published":{"date-parts":[[2023,3,27]]}}}